Total 113 F&B / Tourism / Hospitality job vacancies in Surabaya, East Java

Key responsibilities

• Staff and team management: Hire, train, and supervise staff, manage scheduling, conduct performance reviews, and handle disciplinary actions.
• Sales and performance: Drive sales, meet targets, and analyze daily, weekly, and monthly sales data to implement strategies for improvement.
• Inventory management: Oversee inventory levels, conduct stock takes, ensure accuracy, and manage order fulfillment processes for both online and in-store purchases.
• Operational standards: Ensure all stores operate according to company policies, guidelines, and standards.
• Customer experience: Develop and implement strategies to ensure a positive and seamless customer experience across all channels.
• Budget and financial management: Manage budgets, monitor expenses, and examine financial data to maximize profitability.
• Strategy and implementation: Develop and implement operational strategies, improve processes, and ensure compliance with legal and company requirements.
• Promotions and marketing: Cascade and operationalize headquarters' directives, including the execution of promotional campaigns. 

Job Description :

* Need to run the Food Packing Machine in full flow

* Need to Carry out the repairs and fix the packing machine to make it ready for the operation

* Need to service the machine regularly and submit the weekly & monthly reports

* Need to work in flexible rotation shifts

Job Requirements :

* Work Experience in Indian Food Manufacturing.

* Valid Class 3 Driving License will be added advantage

* Previous Singapore Work Experience will be added advantage

Assistant Cook duties and responsibilities

The primary duty of an Assistant Cook is to assist the Cook in the day-to-day operations of the kitchen. Their main duties include

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

Assistant Cook skills and qualifications

A successful Assistant Cook candidate will have various prerequisite skills and qualifications needed to perform duties effectively. These qualifications include:

• Experience in kitchen operations

• In-depth understanding of food health and safety regulations

• Exceptional time management and organisational skills

• Excellent verbal communication skills

• Exceptional physical stamina and strength

• Ability to work as part of a team

• Thoroughness and attention to detail

Assistant Cook experience requirements

Assistant Cooks have no specific work experience requirements. However, employers prefer candidates who have worked with a cook or have experience in a kitchen-related role. Applicants who have worked in restaurants, commercial kitchens, catering agencies and hotels are ideal for this role. Candidates can also receive valuable experience through volunteering. Candidates can receive experience through formal trainings and internships.

Overview

We are seeking a highly motivated and experienced Project Executive with a minimum of 5 years of relevant experience in the Design & Build industry. The ideal candidate must possess strong project coordination capabilities, sound technical knowledge, and practical site experience to manage projects from concept design through construction completion.

The Project Executive will play a key role in coordinating consultants, contractors, suppliers, and clients to ensure projects are delivered on time, within budget, and in compliance with regulatory and quality standards.

Key Responsibilities

Project Management & Coordination

• Manage assigned Design & Build projects from inception to completion.
• Coordinate project schedules, milestones, deliverables, and resource planning.
• Liaise with clients, consultants, authorities, contractors, and internal teams.
• Monitor project progress and provide regular updates to management.
• Ensure project objectives are achieved within agreed timelines and budgets.
• Attend client meetings, site meetings, and technical coordination meetings.

Design & Technical Coordination

• Review design drawings, specifications, and construction details.
• Coordinate architectural, interior design, M&E, structural, and specialist works.
• Identify design clashes and propose practical solutions.
• Ensure construction drawings are coordinated and buildable before site implementation.
• Assist in value engineering and cost optimization exercises.

Site Management

• Conduct regular site inspections and monitor work progress.
• Ensure workmanship complies with approved drawings and specifications.
• Coordinate site activities and resolve technical issues promptly.
• Monitor contractors’ performance, productivity, and safety compliance.
• Ensure project documentation, reports, and site records are properly maintained.

Regulatory & Compliance

• Coordinate submissions and approvals with relevant authorities.
• Ensure compliance with local building regulations, codes, and statutory requirements.
• Work closely with Qualified Persons (QP), Professional Engineers (PE), and consultants where required.
• Ensure project compliance with Workplace Safety & Health (WSH) regulations.

Procurement & Cost Control

• Assist in sourcing and evaluating subcontractors and suppliers.
• Review quotations and support procurement activities.
• Monitor project costs and variations.
• Track material deliveries and project expenditures.
• Assist in project budgeting and cost reporting.

Quality Assurance

• Ensure quality standards are maintained throughout project execution.
• Conduct inspections and monitor rectification works.
• Coordinate testing, commissioning, and project handover activities.
• Manage defects liability period (DLP) matters when required.

Requirements

Experience

• Minimum 5 years of relevant experience in Design & Build, Interior Fit-Out, Construction, or Project Management.
• Proven experience managing commercial, F&B, retail, hospitality, industrial, or mixed-use projects.
• Strong understanding of project delivery from design development through construction and handover.

Technical Knowledge

Candidate should possess practical knowledge in:

• Architectural and interior fit-out works.
• Mechanical & Electrical (M&E) coordination.
• Authority submission processes.
• Construction methodologies and sequencing.
• Building regulations and compliance requirements.
• Material specifications and construction detailing.
• Site management and contractor coordination.
• Cost control and project budgeting.

Skills & Competencies

• Strong leadership and coordination skills.
• Excellent communication and stakeholder management abilities.
• Ability to interpret technical drawings and specifications.
• Strong problem-solving and decision-making capabilities.
• Proficient in Microsoft Office, Project Management software, and AutoCAD.
• Ability to work independently in a fast-paced environment.
• Strong organizational and multitasking skills.

Preferred Qualifications

• Diploma or Degree in Building, Construction Management, Architecture, Interior Design, Engineering, or related discipline.
• Possession of relevant safety certifications is an advantage.
• Familiarity with Singapore authority requirements and construction practices.

Key Performance Indicators (KPIs)

• On-time project completion.
• Budget adherence and cost control.
• Client satisfaction and relationship management.
• Quality and workmanship standards.
• Compliance with safety and regulatory requirements.
• Effective coordination among stakeholders.
• Successful project handover with minimal defects.

Why Join Us

• Opportunity to manage diverse and high-profile Design & Build projects.
• Career progression within a growing organization.
• Exposure to project management, design coordination, and construction leadership.
• Collaborative and dynamic working environment.

Main Duties and Responsibilities:

The Guest Support Supervisor is responsible for ensuring smooth reservation processes, providing exceptional guest service, and supporting the front office team in maintaining operational efficiency. This role involves call center operations, handling bookings, coordinating with internal departments, managing guest requests, and ensuring all reservation activities comply with the hotel's standards and policies.

Key Responsibilities:

• Manage daily reservations, ensuring accuracy and timely confirmation of bookings.
• Assist guests with inquiries regarding hotel facilities, services, booking notifications cancellations, and special requests in a professional and courteous manner.
• Coordinate with Front Office, Housekeeping, and other departments to ensure guest requirements are met.
• Maintain accurate guest records, reservation logs, and related documentation in the system.
• Monitor room availability and provide reports on occupancy, bookings, and forecasts as needed.
• Handle guest feedback and resolve reservation-related issues promptly and effectively.
• Support audits, system updates, and compliance checks related to reservations and guest data.
• Ensure all reservation processes comply with hotel policies, operational standards, and regulatory requirements.
• Process reservations by email, telephone, referral or from sales office, travel agents and other hotel departments.
• Enter all room sales booking on a timely basis.
• Ensure that all follow-ups are done promptly and efficiently.
• Ensure all F&B activities align with hotel policies, operational standards, and regulatory requirements.
• Process in-room dining food orders with accuracy and efficiency

Job Requirement:

• Minimum of 2 years relevant experience.
• Basic knowledge in OPMS and all related systems.

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Across all levels, our kitchen is a safe space for every culinary mind to explore their artistry and hone their craft in every dish, and in every detail.

You'll be in charge of:

• Maintaining a sanitized and well-organized kitchen
• Preparing workstations for cooking
• Preparing and maintaining kitchen equipment
• Checking the quality of the ingredients
• Preparing cooking ingredients using various techniques
• Cooking food using various culinary techniques
• Arranging food and ensuring appealing presentation
• Manage food storage, stock, and ingredient orders

What to expect:

• Direct transport in to restaurant from Bedok MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms
Should your application progress to the next stage, we will be in contact to arrange an interview.

Singapore Food Services Pte Ltd  is the latest venture under The Plattering Co. Pte Ltd, known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. Singapore Food Services Pte Ltd aims to deliver innovative and delightful halal catering solutions, building upon the legacy of excellence established by The Plattering Co. Pte Ltd

As we continue to expand, we are seeking a dynamic and results-driven Catering Sales Manager to lead and grow our catering sales for both halal and non-halal brands. This role is responsible for generating new business, leading the sales team, maintaining client relationships, and ensuring that all events reflect the highest standards of service and cultural sensitivity. The ideal candidate will have a strong background in food & beverage sales, excellent interpersonal skills, and an understanding of dietary requirements and cultural considerations related to halal catering.

Key Responsibilities:

Sales & Business Development:

• Develop and execute sales strategies to grow halal and non-halal catering services.

• Identify and pursue new business opportunities through networking, cold calling, online platforms, and industry events.

• Build strong relationships with corporate clients, event planners, religious organizations, wedding clients, and other key markets.

• Prepare and present customized proposals and catering packages based on client needs and budget.

• Keep abreast of tender opportunities, plan and submit proposals. 

• Work closely with the marketing team to support marketing campaigns.

Client Management:

• Act as the main point of contact for clients from initial inquiry through to post-event follow-up.

• Ensure clear communication with clients regarding dietary needs, cultural preferences, and service expectations.

• Coordinate tastings, site visits, and meetings as required.

• Build rapport with clients to grow long term business.

Event Coordination & Support:

• Work closely with operations, kitchen, and logistics teams to ensure client requirements are accurately executed.

• Provide detailed event orders and timelines to internal teams for smooth service delivery.

• Attend events as needed to oversee execution and ensure client satisfaction.

People Management, Reporting & Administration:

• Oversee sales administration, ensuring smooth sales operations. 

• Oversee sales team’s performance and drive sales for sales targets to be met.

• Maintain accurate sales records, client databases, and forecasting reports.

• Report sales performance to the Management

• Meet or exceed monthly and annual sales targets.

Qualifications:

• Minimum 3 years of experience in catering or hospitality sales, with experience in both halal and non-halal segments preferred.

• Strong understanding of halal food practices and sensitivity to cultural and religious requirements.

• Excellent communication, negotiation, and customer service skills.

• Proven track record of meeting or exceeding sales targets.

• Proficient in CRM systems, Microsoft Office Suite, and event management software.

• Ability to work flexible hours including evenings and weekends, depending on event schedules.
  
  

• Oversee the day-to-day operations of the hotel, ensuring all departments are functioning efficiently.
• Address operational issues and make decisions to resolve any challenges or discrepancies that may arise.
• Provide exceptional guest service and handle guest inquiries, requests, and complaints effectively and in a timely manner
• Provide training and coaching to staff on service standards, procedures, and safety protocols
• Responsible to keep all Front Office Standards and Procedures in line with the Policies and Procedures
• To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning.
• Knowledgeable in company policies, guest service standards, and emergency procedures to ensure safe and efficient hotel operations.
• Implement guest service strategies and initiatives to improve the overall guest experience.
• Take proactive measures to maximize revenue, such as upselling rooms, promoting hotel amenities, and managing rates and inventory.
• Ensure compliance with safety and security procedures, including fire safety, emergency response, and health regulations.
• Conduct regular performance evaluations provide feedback to staff members to ensure continuous improvement.

JOB REQUIREMENT

• Minimum of 3 years in Front Office experience in a similar capacity.
• Knowledgeable in Front Office Operations and Opera PMS.

• Oversee the hiring and training food production personnel
• Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety
• Monitor every aspect of production to ensure compliance with established procedures and standards
• Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations
• Develop and promote new food products to boost sales and increase generated returns
• Allot work tasks to company staff according to their specialization and history
• Set production objectives and implement action plans for achieving set targets
• Conduct forecast to identify potential risks and contingencies in a proposed project
• Prepare periodic reports to update upper management on food production activities
• Create workshifts to ensure round-the-clock food production operations
• Maintain accurate inventory of raw materials and processed food products
• Ensure products and raw materials are stored properly at optimum conditions
• Carry out surveys to identify customer requirements and adjust to meet such needs

Job Summary:

The Key Account Customer Sales Support is responsible for supporting end-to-end sales andservice processes for high-value key accounts. This role combines operational coordination, customer relationship management, and cross-functional collaboration to ensure seamless execution of logistics solutions. The incumbent will act as a bridge between sales, operations, and clients, driving customer satisfaction and supporting business growth while maintaining operational efficiency.

Key Responsibilities:

1. Strategic Sales Support & Solution Coordination

• Translate customer requirements into actionable sales support plans and service proposals in collaboration with solutions and operations teams.
• Develop standardized support frameworks for key accounts, ensuring alignment with company profitability and service goals.
• Collaborate with Sales, Product, and Operations teams to identify upsell and cross-sell opportunities for key accounts.
• Conduct feasibility assessments and cost-benefit analyses to support customer solution decisions.

2. Project Implementation &Cross-Functional Coordination

• Oversee the onboarding and implementation process for new key accounts, ensuring timelyand accurate setup of services.
• Coordinate with internal departments (IT, Warehousing, Transportation, Customs, etc.) toresolve customer-specific operational issues.
• Establish service review protocols, escalation procedures, and post-implementationfollow-ups to ensure client satisfaction.

3. Operational Support & Process Improvement

• Support the standardization of operational workflows for key accounts, embedding best practices in order management, shipment tracking, and exception handling.
• Participate in continuous improvement initiatives to reduce response times, improve service accuracy, and enhance account scalability.
• dentify manual or repetitive tasks in customer support processes and recommend automation or system enhancements.

4. Stakeholder & Client Relationship Management

• Act as the primary operational contact for key account customers, addressing inquiries,resolving issues, and managing expectations.
• Support contract and pricing negotiations by providing accurate operational data and service feasibility inputs.
• Manage day-to-day relationships with key accounts, serving as the escalation point for service or execution issues.

Requirements:

• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• 5+ years of experience in logistics, supply chain, contract logistics, freight forwarding, or customer sales support.
• Experience in key account management and customer implementation is highly preferred.
• Strong knowledge of warehousing, transportation, freight forwarding, customs, and supply chain operations.
• Ability to coordinate end-to-end logistics support and operational processes for key accounts.
• Strong analytical and problem-solving skills.
• Excellent project coordination and stakeholder management abilities.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong communication and presentation skills.
• Experience supporting regional or multinational key account customers.
• Experience in e-commerce, high-tech, healthcare, retail, or manufacturing supply chains is a plus.