Total 2 Junior Executive workforce administration job vacancies in F&B / Tourism / Hospitality category

Company Overview

The client is located in Singapore, specializing in supporting industry programmes and member services through effective administration and coordination.

Job Summary

Provide administrative support to membership services, industry programmes, and events while managing communications, records, and office functions to ensure smooth operations and member satisfaction.

Responsibilities

• Assist with onboarding new members, processing renewals, and responding to member enquiries to maintain accurate membership records
• Support planning and execution of industry programmes, workshops, and member activities to enhance member engagement
• Coordinate participant registrations, schedule and manage Zoom meetings, and communicate updates to attendees
• Manage incoming phone calls, emails, and walk-in enquiries to provide timely and accurate information
• Assist with mediation and case administration processes to support dispute resolution activities
• Prepare invoices and receipts, and follow up on payments to ensure financial accuracy and timeliness
• Support meetings, events, and logistics arrangements to facilitate smooth operations
• Liaise with members, government agencies, industry partners, and vendors to maintain effective relationships
• Maintain records, databases, and perform general office administration tasks to ensure organized and efficient office management

Preferred competencies and qualifications

• Customer service experience will be an advantage

Other Information

N/A

Contract Period: 2-month (Immediate start)

Salary: $2000 per month

Working hours:

• Mondays – Thursdays: 8.30 a.m. – 5.45. p.m.
• Fridays: 8.30 a.m. – 5.15 p.m.

Location: Nanyang Ave

Job Description:
The successful candidate will support the work and coordination of Handbook Review administration.

Key Responsibilities:

• Segregate handbook content across various academic departments and further categorises it based on course requirements in preparation for the annual handbook review.

• Updates relevant course synopses with approved content from Board of Studies (BOS) papers to ensure alignment with current curriculum standards.

• Develops and maintains a tracking document to record all changes made by faculty and MSO staff, allowing the Reviewing Officer (RO) and Head of Department (HOD) to easily reference updates.

• Coordinates with faculty and EO representatives to review and update segregated content, including dormant courses, during the handbook review period.

• Collates and validates all returned updates to confirm accuracy and determine whether BOS paper submissions are required.

• Compiles reviewed materials into a draft copy and ensures formatting consistency across departments.

• Submits the draft for vetting by the RO and subsequent approval by the HOD.

• Prepares the final softcopy of the handbook for publication on the institutional website.

• Performs other administrative duties as assigned to support the department’s academic operations and documentation processes.

Requirements:

• Able to commit for 2-months with no leave
• No working experience needed but must be proficient in Microsoft Office 365 (Word, Excel, Outlook and OneDrive)
• Min. educational requirement: O Level
• Ability to prioritise work, meet deadlines, and produce quality results with attention to detail
• Good written and oral communication skills
• Good interpersonal skills; able to work well with admin staff and faculty members
• Detail-oriented and able to manage multiple tasks effectively
• Ability to work independently and as part of a team

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485