Total 8 tech support job vacancies in F&B / Tourism / Hospitality category

The Senior Manager (IT) leads the organisation’sIT strategy, infrastructure, cybersecurity, and digital platforms that underpinSOS’s 24/7 lifeline services.

This role is responsible for ensuring the reliability, security, and resilience of mission-critical systems, while strengthening IT governance, service delivery, and operational effectiveness.

The incumbent will play a key role in advancing the organisation’s digital transformation agenda, including the adoption of data, automation, and AI-enabled solutions to enhance service delivery and organisational impact.

This role will also oversee vendor management and lead the IT team to build sustainable and scalable technology capabilities. In addition, the incumbent will provide strategic advisory to senior leadership on technology risks, investments, and innovation priorities.

Duties and Responsibilities:
IT Strategy, Governance & Risk

• Develop and execute the organisation’s IT strategy and multi-year technology roadmap, ensuring alignment with organisational priorities and 24/7 service requirements.
• Lead organisation-wide digital transformation initiatives to enhance service delivery, operational efficiency, and enable data-driven decision-making.
• Establish, implement, and continuously enhance IT governance frameworks, policies, and cybersecurity practices.
• Oversee IT risk management, including cybersecurity risks, and ensure robust Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities for mission‑critical systems.
• Ensure compliance with relevant regulatory, sectoral, and data protection requirements.
• Engage with the IT Committee to provide updates on IT strategy and key initiatives, seek guidance, and escalate critical risks and developments.

Infrastructure & Operations

• Oversee the organisation’s IT infrastructure, including networks, servers, cloud platforms, virtual environments, and end-user systems.
• Ensure high availability, performance, and reliability of systems supporting 24/7 operations.
• Implement proactive system monitoring, capacity planning, and performance optimisation to ensure system stability and scalability.
• Lead incident management and service recovery processes to minimise disruption and ensure timely restoration of critical services.
• Drive continuous improvement in IT service management and operational processes to enhance efficiency, service quality, and user experience.

Applications & Digital Platforms

• Oversee the governance, administration, and optimisation of key enterprise systems (e.g., CRM, donor management, training management systems, and communication systems).
• Manages system integrations, enhancements, and lifecycle upgrades in collaboration with vendors and internal stakeholders.
• Ensured digital platforms are aligned with operational needs, scalable, and user-centric.
• Drive the adoption of emerging technologies (e.g., automation, AI-enabled tools) to enhance service delivery and organisational effectiveness.

Cybersecurity and Data Protection

• Establish and maintain a robust cybersecurity framework, including access controls, endpoint protection, monitoring, and incident responses.
• Identify, assess, and mitigate cybersecurity and data protection risks to safeguard systems and organisational data.
• Conduct periodic security assessments, vulnerability reviews, and user awareness initiatives.

Project, Vendor & Budget Management

• Lead IT projects end-to-end, ensuring delivery within scope, timeline, budget, and quality expectations, while meeting business and operational needs.
• Manage vendor relationships, including contract negotiation and service level performance.
• Manage the annual IT budget, ensuring cost discipline, and prepare cost‑benefit analyses to support informed technology investment decisions.

Stakeholder Management & Leadership

• Build strong relationships with stakeholders and communicate IT plans, risks, and progress effectively to support informed decision-making.
• Collaborate with internal stakeholders to understand their IT needs and align technology initiatives accordingly.
• Provide regular updates to Management, the IT Committee, and relevant governance bodies on IT strategy, performance, and key developments.

Team Leadership

• Lead, mentor, and develop IT staff, fostering a high-performance, service-oriented culture.
• Promote capability development, knowledge sharing, and continuous improvement to strengthen team performance and effectiveness.

Educational Qualification:

• Degree in Computer Science, Information Technology, or related field
• Relevant professional certifications such as ITIL, CISSP, CISM, PMP, or cloud certifications (e.g. AWS, Azure) would be an advantage

Relevant Experience:

• Minimum 10 years of relevant IT experience, with proven experience in leading IT projects, managing teams, and overseeing enterprise IT environments.
• Preferably with experience in a similar senior IT leadership role
• Experience in digital transformation, data, automation, or AI-enabled solutions

Behaviour Traits & Attitude:

• Strategic thinking and the ability to align technology initiatives with organisational priorities
• Strong problem-solving and analytical capabilities
• Robust governance, risk, and cybersecurity awareness
• Vendor management and commercial acumen
• Stakeholder management and communication skills
• Leadership and team development capabilities
• Ability to operate in a fast-paced, mission-critical environment

Job Description

• Industry/ Organization Type: B2B & B2C web sales co.,
• Position Title: Web Designer
• Working Location: Tampines
• Working Hours: 5.5 days (Mon – Fri, 9.00am – 6.00pm, Satur, 9.00am to 1.00pm)
• Duration: Contract Role (2 Years)

Key Responsibilities

• Design graphics, videos, 3D models, and interactive content to explain ideas clearly.
• Create easy-to-use designs for websites, and other interactive platforms, ensuring consistency and accessibility.
• Produce 2D and 3D animations for use in web, video, and interactive projects.
• Build and manage websites (mainly using WordPress) with clean, responsive, and high-performing code.
• Maintain and update the company website, including design, backend development, and integration of tools like CRM and analytics.
• Improve website user journeys and conversion by applying UX/UI best practices and making data-driven updates.
• Make sure all digital content and websites work well on different devices and platforms.
• Work with different teams to ensure the webside work well.
• Join in brainstorming and planning for new features, digital, or physical campaigns.
• Coordinate with other departments or vendors as required.

Job scope:

• Immerse in hands-on experience in private wealth management
• Client onboarding and account maintenance
• Learn about investing and asset classes via comprehensive training programs
• Specialize in financial products including bonds, funds, structured products and OTC derivatives
• Become proficient in product management and client engagement

Responsibilities:

• Complete training modules on investing and financial products
• Support Sales on day-to-day tasks including; Client enquires, Account opeing and review, Complete relevant documentation requirements, Pre-Trade, Trade and Post-Trade process, Complete relevant documentation requirements
• Support the Products team on day-to-day engagement and operation including; product design and pricing,product lifecycle management, product performance and portfolio review, product due diligence (back up)
• Participate in Products team ad-hoc projects

Requirements:

• Degree or Diploma holder
• Major in Finance, STEM (Science, Technology, Engineering, Mathematics) or Accounting is a plus
• 1-3 years of relevant experience
• Strong analytical skills and attention to detail
• A passion for financial markets, investment strategies, and client service
• Effective communication and interpersonal skills
• Fluency in English and Chinese (Mandarin or Cantonese) is required for effective communication with clients

Company Overview

We are looking for an entry-level Logistics Operations & Project Support Coordinator to support daily logistics operations and assist in coordinating project-based logistics activities.

This role is suitable for individuals who are organised, responsible, and keen to develop a career in logistics operations and coordination.

This is a structured training role designed to progressively develop operational capability in logistics coordination and project support as part of a progressive development programme.

Key Responsibilities.

1. Daily Logistics Operations Support

• Assist in coordinating daily delivery jobs and schedules
• Support communication with drivers on job assignments
• Update job status and delivery progress
• Assist in handling basic customer enquiries and delivery updates

2. Project Coordination Support

• Assist in coordination of logistics and relocation projects
• Support scheduling of manpower and subcontractors
• Help track project timelines and job progress
• Assist with operational instructions under supervision

3. Subcontractor Coordination Support

• Assist in communicating job instructions to subcontractors
• Support scheduling and follow-up of job completion
• Escalate issues to supervisor when required

4. Reporting & Administration

• Update daily operations tracking sheets or dashboards
• Assist in basic reporting of job completion and exceptions
• Support documentation of operational activities

Career Development

This role offers structured progression opportunities within logistics operations and project coordination. Responsibilities will increase progressively as competency milestones are achieved during the training programme.
Training milestones will be reviewed periodically to ensure structured competency development.

Purpose of Role:

As the Team Lead for Support functions to Ship Repairs projects, this person is responsible for planning, managing and deployment of manpower and relevant resources to provide support for the following functions: Painting, Cleaning, Scaffolding, Security Escort of contractors.

Responsibilities:

Scaffolding Provision

• Ensure scaffolding structures meet safety standards and are built to accommodate operational needs.
• Coordinate with other departments on timely erection and dismantling of scaffolding.

Cleaning/Painting Provision

• Understanding various methods of surface preparation, coating material and industrial standards and regulations to painting works. 
• Coordination of all painting/cleaning activities effectively and safely.

Safety & Compliance

• Ensure compliance with all relevant safety regulations, maritime laws, and company policies.
• Promote a culture of safety.
• Provide training and guidance on safety practices for all department personnel

Security

• Provide manpower to escort external contractors from point to point within client’s compound
• Ensure contractors’ compliance on security protocols within compound

Team Leadership & Management

• Lead, manage, and mentor the production team, ensuring effective communication and cooperation across various functions.
• Set performance targets, conduct performance reviews, and provide professional development opportunities for team members.
• Manage departmental schedules, ensuring optimal staffing and resource allocation.

Resource Management

• Oversee the allocation of resources (personnel, equipment, materials) for all production tasks.
• Monitor inventory levels and ensure the timely procurement of materials required for ongoing operations.
• Control department budgets, ensuring cost-effective operations without compromising quality or safety

Collaboration & Reporting

• Work closely with other department heads, Ship repair managers, and customers to ensure smooth operations and project coordination.
• Provide regular progress reports, identifying challenges and proposing solutions to senior management

Requirements:

• Degree/ Diploma in Mechanical or Marine Engineering (Dip holders with 5 years relevant working experience)
• Knowledge of painting, staging operation and able to interpret technical drawings and paint specification will be advantageous
• Demonstrated ability to lead engineering projects and manage complex technical issues
• Able to deal with and communicate with both internal and external stakeholders effectively at all levels.
• Possess man-management experience to supervise and deploy workers.
• Proficiency in MS Office
• Able to commit to overtime when required
• Able to follow and implement security, safety and shipyard disciplinary protocols and guidelines

Other Information:

• Location: Pioneer Sector (Daily Transportation Reimbursed To and Fro)
• 5 days work week
• Working Hours: 7.45am-5pm

Job Scope

• To monitor, manage and educate students serving in-house suspension.

• To monitor, manage and educate students under the reintegration programme.

• To monitor and manage students sent out from class for time-out, and to educate them through restorative processes and teachable moments.

• To conduct proactive patrolling within the school to monitor and engage at-risk students

• To implement targeted SEL Skill building modules with selected students during TSR and CCE periods.

• Crafting and producing SEL Skill building modules.

• Provide additional support for student management in high-needs classes and other school requirements.

Qualification

• Must come from a former uniformed service background (e.g., police, prison service).

• Should demonstrate a strong passion and disposition for working with at-risk students, along with a positive belief in their potential.

Contract duration:

• 29 June 2026 to 28 June 2027, or adjusted accordingly
• Option to extend: 29 June 2027 to 28 June 2028.

Working Arrangement:

• Monday to Friday: 8:00 am to 2:00 pm (subject to change by the School with prior notice)

• Minimum 4 hours engagement per day (subject to change by the School with prior notice)

• Working hours may vary depending on the school's operational needs and the number of students requiring intervention at any given time.

Location: Woodlands

Salary: $23 – $26 per hour (approx. $3,000 – $3,400/month)

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Our client is a global automotive components trading company. Due to their current expansion plans, they are looking for a Logistics & Pricing Executive to join their team and support their high-performing regional operations. The company is located in the Central West area.

Job Responsibilities:

• Handle customer enquiries and support preparation of pricing estimates and quotations

• Coordinate with internal teams and external stakeholders to gather information required for quotation preparation

• Assist in reviewing pricing, ensuring accuracy and alignment with internal guidelines

• Liaise with customers, suppliers, and logistics partners to support coordination and operational alignment

• Assist in analysing customer demand, sales forecasts, and supply-related data for planning purposes

• Support budgeting activities, data analysis, and reporting for business planning purposes

• Prepare and support monthly reports and management reporting requirements

• Assist in shipment coordination and related operational arrangements when required

• Support documentation, data management, and administrative tasks related to commercial and planning activities

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Proficient in Microsoft Office applications.

• Experience in quotation preparation or commercial support roles will be a plus but not mandatory.

• Familiarity with working with customers, suppliers, or logistics partners will be advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Must have requirements as per the below



Strong knowledge in AS400 RPGLE, CLLE and supported full SDLC cycle.
Strengths in root cause analysis and solutioning
Good communication skills

Responsibilities:

• Perform root cause analysis on application defects and provide solution for remediation.
• Prioritize defects and plan for production release based on defect criticality or align with quarterly releases
• Perform program code development, support end-to-end testing in SIT, UAT and deployment to Production environments.
• Maintain production stability by ensuring deployments have completed the necessary risk and impact assessments.
• Communicate in a clear, concise, and timely manner to stakeholders with respect to application related issues or queries.
• Assist production level 2 support with the investigation, root cause finding and feasibility of recovery approach as and when required.
• Follow up on defect closure and meet defect closure KPI
• Share production defect support learning with internal teams to improve quality and minimize future defects of application delivery
• Ensure application documentation is properly updated for each production release

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• 3 or more years’ of Production Support L3 experience across multiple technologies / platform
• Strong troubleshooting and problem solving skills
• Strong written, oral communication skills and able to manage user / vendor / customer
• Has experience with end-to-end development following SDLC
• Ability to easily adopt to any technology / environment
• Experienced and have good understanding in Core Banking modules
• Preferable with knowledge of bulk file transactions and payments domain
• Familiar with incident and problem management process
• Familiar with agile methodologies

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Technically sound in AS400 platform & RPG/LE, CL/LE, COBOL400, SQL and Query400.