Total 197 support analyst job vacancies in F&B / Tourism / Hospitality category

· 4-8 years of progressive experience in process improvement, consulting, or business analysis roles

· Demonstrated experience in regulated or operationally intensive environments is highlypreferred

·        Proven track record of successfully delivering process improvement initiatives

· Proficiency in business process mapping methodologies and tools

· Strong foundation in Lean principles and operational excellence frameworks

·        Ability to break down complex, ambiguous problems into structured components andactionable insights

·        Outstanding ability to convert ambiguity into structured, logical frameworks

·        Ability to use data (where available) to validate hypotheses and quantify impact

·        Ability to engage stakeholder across business and technical teams, and facilitate structured discussions

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Job scope:

• Immerse in hands-on experience in private wealth management
• Client onboarding and account maintenance
• Learn about investing and asset classes via comprehensive training programs
• Specialize in financial products including bonds, funds, structured products and OTC derivatives
• Become proficient in product management and client engagement

Responsibilities:

• Complete training modules on investing and financial products
• Support Sales on day-to-day tasks including; Client enquires, Account opeing and review, Complete relevant documentation requirements, Pre-Trade, Trade and Post-Trade process, Complete relevant documentation requirements
• Support the Products team on day-to-day engagement and operation including; product design and pricing,product lifecycle management, product performance and portfolio review, product due diligence (back up)
• Participate in Products team ad-hoc projects

Requirements:

• Degree or Diploma holder
• Major in Finance, STEM (Science, Technology, Engineering, Mathematics) or Accounting is a plus
• 1-3 years of relevant experience
• Strong analytical skills and attention to detail
• A passion for financial markets, investment strategies, and client service
• Effective communication and interpersonal skills
• Fluency in English and Chinese (Mandarin or Cantonese) is required for effective communication with clients

Job Highlights

Singapore grown Medical & Surgical Solutions SME
Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Accounts & Admin Executive to support our expanding present Singapore and region! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A.  Accounts Responsibility:

·    Maintain accuracy of general ledger.

·    Perform daily accounting & finance duties includingreceivables and payables processes, general ledger, tax and bank reconciliationetc.

·    Prepare monthly financial and management reports formanagement.

·    Oversee AR and AP data and maintenance of sub-ledger.

·    Handle data entry of transactions to accounting system.

·    Support audit and tax queries.

B.  Admin Responsibility:

·    Reporting to Sales Manager.

·    Being the centre point of contact for sales ordering placing, including orders from various countries.

·    Efficiently process orders and coordinate deliveries.

·    Be involved with the entire sales operations process, from issuing invoice, navigating customer to payment platform, issuing sales order, purchase orders to other trade-related documents.

·    Responsible for shipment arrangement to ensure smooth & consistent goods delivery.

·    Establish active communication and engagement with sales and logistic team to ensure that orders are processed promptly.

·    Point of contact for Key account inquiries and being an inside sales for existing customers.

Qualifications & Requirements

·    Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.

·    Basic accounting skills.

·    Computer skill such as MS Office.

·    Possess good interpersonal and communication skills.

About DuoMed

Founded in 2019, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licensed and ISO13485 compliant manufacturer of medical devices & consumables. By 2025, we have extended our distributorship in Malaysia, Thailand, Philippines, Vietnam & India.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume. We regret that only suitable candidates will be shortlisted for further discussion.

Job Summary

We are seeking a proactive and organized Operations & Customer Service Support to act as the key link between customers and the technical team. This role ensures smooth service delivery, efficient operations and high customer satisfaction. If you are a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.

Responsibilities

• Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
• Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
• Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests
• Collaborate with the warehouse team to finalize daily technician schedules and confirm inventory readiness for service calls
• Prepare and process administrative documents such as invoices, credit notes, and quotations accurately and timely
• Update and maintain internal tracking systems to monitor job progress and support after-sales service effectiveness
• Assist cross-functional teams with general administrative duties to support smooth operational workflows

Requirements

Experience with Zetta Platform is preferred.

Proficiency in MS Office and Google Drive.

Strong multitasking skills, attention to detail, and professional communication manner.

Working Hours

Mon–Fri: 9:00 AM – 6:00 PM

Sat: 9:00 AM – 1:00 PM

2 Saturdays off per month (after 3-month probation)

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

We’re looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a Technician to be part of our Automation & Systems (AMHS & Support) Department diverse team of talent.

What you will be working on:

• Performing routine maintenance, troubleshooting, and repairs on Automated Material Handling Systems to ensure smooth and continuous material flow.
• Monitor AMHS performance via control systems and dashboards.
• Respond promptly to system alarms and faults, ensuring minimal disruption to operations.
• Perform basic troubleshooting on conveyors, OHT (Overhead Transport), stockers, hoists, and related subsystems.
• Perform preventive maintenance (PM) as per schedule and checklists.
• Conduct inspections and routine servicing of mechanical, electrical, and sensor components.
• Replace worn or faulty parts such as belts, motors, sensors, and actuators.
• Identify causes of AMHS malfunctions using diagnostic tools and system logs.
• Escalate complex issues to AMHS Engineers or OEM support as needed.
• Pass down all repair and troubleshooting activities accurately.
• Assist in start-up and shutdown procedures of the AMHS.
• Support lot recovery operations and ensure safe transport of materials.
• Follow cleanroom protocols and safety guidelines where applicable.
• Assist in maintaining an organized stock of tools and components.
• Provide feedback on recurring issues and suggest improvements to maintenance procedures.
• Participate in system upgrades, retrofits, and project support as required.
• Work at height

More about you:

• High school diploma or technical certification required.
• Ability to work at height using ladders mobile platforms and safety harness
• Associate degree in Electronics, Mechatronics, Industrial Maintenance, or related field preferred.
• Work at height certified
• 1–3 years of experience working with automation equipment or AMHS systems in a manufacturing or warehouse environment.
• Basic understanding of electrical, mechanical, and control systems.
• Ability to read schematics, manuals, and technical drawings.
• Strong attention to detail and safety awareness.
• Ability to work independently and in a team in Standard or swing shift
• Willingness to work in shifts, weekends, or on-call as needed.
• Experience with systems such as Daifuku, Muratec, or similar AMHS vendors.
• Familiarity with cleanroom protocols (for semiconductor fabs).
• Basic understanding of SECS/GEM interactions.

SSMC is firmly committed to upholding equal employment opportunities for all individuals. We strictly adhere to the Tripartite Guidelines on Fair Employment Practices (TGFEP), the Singapore Food Safety and Security Act 2025 (FSSA 2025), and the Singapore Code of Advertising Practice. All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Responsibilities:

• Manage product costing, standard cost updates, and inventory accounting activities to ensure accurate financial reporting.
• Analyze production and inventory variances, investigate discrepancies, and support cost control initiatives.
• Prepare monthly reports, KPI dashboards, forecasts, and operational analysis for management review.
• Partner with Production, Operations, and R&Dteams on inventory management, new product costing, and process improvements.
• Support month-end closing, inventory counts, BOM maintenance, audits, and other ad-hoc projects as assigned.

Requirements:

• Possess Degree in Finance/Accountancy
• Minimum 5 years of relevant experience
• Experience in manufacturing industry
• Excellent proficiency in PowerBI / MS Excel

Kindly email your resume in a comprehensive Word format to jacqueline.goh@talentvue.com.sg

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Company Overview

We are looking for an entry-level Logistics Operations & Project Support Coordinator to support daily logistics operations and assist in coordinating project-based logistics activities.

This role is suitable for individuals who are organised, responsible, and keen to develop a career in logistics operations and coordination.

This is a structured training role designed to progressively develop operational capability in logistics coordination and project support as part of a progressive development programme.

Key Responsibilities.

1. Daily Logistics Operations Support

• Assist in coordinating daily delivery jobs and schedules
• Support communication with drivers on job assignments
• Update job status and delivery progress
• Assist in handling basic customer enquiries and delivery updates

2. Project Coordination Support

• Assist in coordination of logistics and relocation projects
• Support scheduling of manpower and subcontractors
• Help track project timelines and job progress
• Assist with operational instructions under supervision

3. Subcontractor Coordination Support

• Assist in communicating job instructions to subcontractors
• Support scheduling and follow-up of job completion
• Escalate issues to supervisor when required

4. Reporting & Administration

• Update daily operations tracking sheets or dashboards
• Assist in basic reporting of job completion and exceptions
• Support documentation of operational activities

Career Development

This role offers structured progression opportunities within logistics operations and project coordination. Responsibilities will increase progressively as competency milestones are achieved during the training programme.
Training milestones will be reviewed periodically to ensure structured competency development.

The Senior Manager (IT) leads the organisation’sIT strategy, infrastructure, cybersecurity, and digital platforms that underpinSOS’s 24/7 lifeline services.

This role is responsible for ensuring the reliability, security, and resilience of mission-critical systems, while strengthening IT governance, service delivery, and operational effectiveness.

The incumbent will play a key role in advancing the organisation’s digital transformation agenda, including the adoption of data, automation, and AI-enabled solutions to enhance service delivery and organisational impact.

This role will also oversee vendor management and lead the IT team to build sustainable and scalable technology capabilities. In addition, the incumbent will provide strategic advisory to senior leadership on technology risks, investments, and innovation priorities.

Duties and Responsibilities:
IT Strategy, Governance & Risk

• Develop and execute the organisation’s IT strategy and multi-year technology roadmap, ensuring alignment with organisational priorities and 24/7 service requirements.
• Lead organisation-wide digital transformation initiatives to enhance service delivery, operational efficiency, and enable data-driven decision-making.
• Establish, implement, and continuously enhance IT governance frameworks, policies, and cybersecurity practices.
• Oversee IT risk management, including cybersecurity risks, and ensure robust Business Continuity Planning (BCP) and Disaster Recovery (DR) capabilities for mission‑critical systems.
• Ensure compliance with relevant regulatory, sectoral, and data protection requirements.
• Engage with the IT Committee to provide updates on IT strategy and key initiatives, seek guidance, and escalate critical risks and developments.

Infrastructure & Operations

• Oversee the organisation’s IT infrastructure, including networks, servers, cloud platforms, virtual environments, and end-user systems.
• Ensure high availability, performance, and reliability of systems supporting 24/7 operations.
• Implement proactive system monitoring, capacity planning, and performance optimisation to ensure system stability and scalability.
• Lead incident management and service recovery processes to minimise disruption and ensure timely restoration of critical services.
• Drive continuous improvement in IT service management and operational processes to enhance efficiency, service quality, and user experience.

Applications & Digital Platforms

• Oversee the governance, administration, and optimisation of key enterprise systems (e.g., CRM, donor management, training management systems, and communication systems).
• Manages system integrations, enhancements, and lifecycle upgrades in collaboration with vendors and internal stakeholders.
• Ensured digital platforms are aligned with operational needs, scalable, and user-centric.
• Drive the adoption of emerging technologies (e.g., automation, AI-enabled tools) to enhance service delivery and organisational effectiveness.

Cybersecurity and Data Protection

• Establish and maintain a robust cybersecurity framework, including access controls, endpoint protection, monitoring, and incident responses.
• Identify, assess, and mitigate cybersecurity and data protection risks to safeguard systems and organisational data.
• Conduct periodic security assessments, vulnerability reviews, and user awareness initiatives.

Project, Vendor & Budget Management

• Lead IT projects end-to-end, ensuring delivery within scope, timeline, budget, and quality expectations, while meeting business and operational needs.
• Manage vendor relationships, including contract negotiation and service level performance.
• Manage the annual IT budget, ensuring cost discipline, and prepare cost‑benefit analyses to support informed technology investment decisions.

Stakeholder Management & Leadership

• Build strong relationships with stakeholders and communicate IT plans, risks, and progress effectively to support informed decision-making.
• Collaborate with internal stakeholders to understand their IT needs and align technology initiatives accordingly.
• Provide regular updates to Management, the IT Committee, and relevant governance bodies on IT strategy, performance, and key developments.

Team Leadership

• Lead, mentor, and develop IT staff, fostering a high-performance, service-oriented culture.
• Promote capability development, knowledge sharing, and continuous improvement to strengthen team performance and effectiveness.

Educational Qualification:

• Degree in Computer Science, Information Technology, or related field
• Relevant professional certifications such as ITIL, CISSP, CISM, PMP, or cloud certifications (e.g. AWS, Azure) would be an advantage

Relevant Experience:

• Minimum 10 years of relevant IT experience, with proven experience in leading IT projects, managing teams, and overseeing enterprise IT environments.
• Preferably with experience in a similar senior IT leadership role
• Experience in digital transformation, data, automation, or AI-enabled solutions

Behaviour Traits & Attitude:

• Strategic thinking and the ability to align technology initiatives with organisational priorities
• Strong problem-solving and analytical capabilities
• Robust governance, risk, and cybersecurity awareness
• Vendor management and commercial acumen
• Stakeholder management and communication skills
• Leadership and team development capabilities
• Ability to operate in a fast-paced, mission-critical environment

Job Description:

• Perform loan administration tasks, including gathering and analyzing customer bank statements for loan applications.
• Collaborate closely with the credit risk team to perform credit maintenance functions such as credit monitoring and limit updates.
• Support and execute account maintenance requests, including updating bank static data and customer information, customer profile creations and account closures.
• Review onboarding applications and customer profile changes to ensure compliance to regulatory guidelines.
• Handle requests from external organisations such as liquidators & IRAS.
• Assist with system testing and other ad hoc tasks when required.

Requirements:

• A Diploma/Bachelor's Degree in any field
• Minimum 2 years of experience in banking operations
• Attention to detail and good organisational skills
• Responsible and good team player
• Working knowledge of Google Workspace and MS Office (Excel, Word)

1)          Provide production support for 24x7 on Core Banking applications.

2)          Recent experience in working with Java J2EE applications

3)          Good understanding of core banking and banking operations is highly desirable.

4)          Prior experience with Sunline Core Banking would be a strong case forcandidate.

5)          Experience in application support role for min 2 years for support orDevelopers

6)          Willing to learn with good knowledge of Java, Unix, SQL

7)          Experience in programming languages such as JAVA/J2EE.

8)          Experience in Unix commands , SQL queries

9)          Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

10)        Familiarity with ticketing tools and monitoring tools like Prometheus,Elasticsearch and Grafana.

11)        Dynamic individual with thirst to learn

12)        Strong team player with excellent inter-personal skills

13)        Ownership oriented and ability to meet SLAs with no compromise on the qualityof the work

14)        Good problem-solving skills and ability to work under pressure in a fast-pacedenvironment.

15)        Strong communication skills with the ability to liaise effectively acrossteams.

Our client is a global automotive components trading company. Due to their current expansion plans, they are looking for a Commercial Operations Analyst (Pricing & Quote Preparation) to join their team and support their high-performing regional operations. The company is located in the Central West area.

Job Responsibilities:

• Handle customer enquiries and support preparation of pricing estimates and quotations

• Coordinate with internal teams and external stakeholders to gather information required for quotation preparation

• Assist in reviewing pricing, ensuring accuracy and alignment with internal guidelines

• Liaise with customers, suppliers, and logistics partners to support coordination and operational alignment

• Assist in analysing customer demand, sales forecasts, and supply-related data for planning purposes

• Support budgeting activities, data analysis, and reporting for business planning purposes

• Prepare and support monthly reports and management reporting requirements

• Assist in shipment coordination and related operational arrangements when required

• Support documentation, data management, and administrative tasks related to commercial and planning activities

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Proficient in Microsoft Office applications.

• Experience in quotation preparation or commercial support roles will be a plus but not mandatory.

• Familiarity with working with customers, suppliers, or logistics partners will be advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

PRIVATE WEALTH MANAGEMENT OPERATIONS

Are you looking to apply your analytical skills while deepening your understanding of Private Wealth Management (PWM)? Our Client Onboarding (COB) team is seeking a professional who is looking to collaborate with Legal, Management, Compliance and AML Compliance to mitigate risks associated with the onboarding of new PWM clients. Operations is a dynamic, multi-faceted division that partners with all parts of the Firm to deliver banking, sales and trading and asset management capabilities to clients around the world. PWM Operations supports PWM Private Wealth Advisors (PWA) globally. PWAs are responsible for advising ultra-high net worth individuals on strategies to build and protect their financial assets through customized advice and services. PWM Operations is instrumental in meeting our clients' needs and is responsible for several key processes which include asset transfers, client servicing, execution services, account opening, performance measurement, and reporting of Goldman-custodied assets and away-custodied assets.

JOB RESPONSBILITIES

The PWM COB Team is responsible for reviewing Account Onboarding and Maintenance documentations meet regulatory requirements. 

The team plays a key role in safeguarding the firm by performing the following key functions: 

• Understand the different client account structures and legal documentation required to establish new accounts 
• Review the accuracy and completeness of account documentation and all required signatures have been obtained 
• Ensuring organizational documents are obtained in accordance with firm policy and regulatory requirements 
• Perform data input into the system for proper account set up 
• Ensure suitability review has been completed 
• Identify red flags at client onboarding stage 
• Partner with AML Compliance to ensure new policies and regulations are fully implemented within Global PWM 
• Be vigilant in due diligence reviews of new client screening for AML & Know Your Client requirements 
• Evaluate product requests, such as options and margin, for each PWM client account to ensure they meet all regulatory and firm requirements 
• Ensure downstream systems correctly recognize approved products and services, including Cash products, Client Statement and Performance reporting 
• Resolve issues through coordination with PWM Teams, PWM Compliance, PWM Legal 
• Ensure the updated documentations are properly stored into the central documents depository for completeness 
• Continuously identify and implement process improvements
• Conduct comprehensive system testing and regression analysis to ensure functional readiness

QUALIFICATIONS 

• Bachelor’s degree 
• 2+ years financial industry experience in AML or other Client Onboarding Regulatory experience 
• Highly motivated and results orientated 
• Have a high level of self-initiative to challenge and improve processes 
• Strong understanding of risk and control framework in operations 
• Has strong interpersonal skills to establish Business and Federation relationships 
• Able to manage multiple tasks or projects and manage deadlines effectively 
• Strong team player who is able to work under pressure
• Proficiency in Chinese is considered beneficial to effectively review client documentation, interpret legal and onboarding materials, and collaborate with internal teams and clients across Greater China markets

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

SR&T Analyst - Forensic & Financial Crime (12 months Contract) 

Service Line / Portfolios:  Risk, Regulatory & Forensic 

Are you ready to unleash your potential? 
 
At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. 
 
We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. 
 
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. 
 
We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. 
 
Ready to unleash your potential with us? Join the winning team now! 
 
Work you’ll do 

• Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations. 

• Validate and verify KYC information through comprehensive research and cross-referencing internal and external databases. 

• Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk. 

• Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues. 

• Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards. 

• Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud. 

• Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, support Deloitte Forensic projects, and co-lead a team ensuring quality and efficiency. 

 
Your role as a leader 
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to: 

• Demonstrate a strong commitment to personal learning and development. 

• Understand how our daily work contributes to the priorities of the team and business. 

• Understand the set expectations and demonstrate accountability in keeping personal performance on track. 

• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team. 

• Demonstrate an appreciation for working with others. 

• Understand what is fundamental to Deloitte’s success as a business. 

• Demonstrate integrity and an awareness of strengths, differences, and personal impact. 

• Develop their understanding of Deloitte and offer a fresh perspective. 

 
Requirements 

• Bachelor degree in a relevant field (e.g., accounting, finance) and a professional certification is a plus. 

• Minimum 1 year of experience in KYC, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions. 

• Basic understanding of AML regulations and money laundering schemes. 

• Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports. 

• Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence. 

• Willingness to travel client’s office when needed, participate in practice growth, and work under minimal supervision in a dynamic environment. 

• Ability to Review Accounting/Financial Documents in Mandarin is a plus. 

  Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm’s business contact number or business email address.