Total 835 module manager job vacancies in F&B / Tourism / Hospitality category

Our client is an Engineering Equipment industry. Due to their current expansion plan, they are looking for a Logistics & Supply Chain Ops Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Oversee end-to-end logistics operations including transportation, warehousing, distribution, and customer service functions.
• Drive supply chain planning initiatives aligned with overall business objectives.
• Develop and implement strategies to improve operational efficiency and reduce logistics costs.
• Lead and supervise logistics teams to ensure smooth daily operations and performance alignment.
• Manage inventory control, order fulfilment, and distribution processes to ensure accuracy and timeliness.
• Oversee warehouse management, including space optimisation, cycle counts, stock accuracy, and annual stock take.
• Coordinate delivery scheduling, maintenance of warehouse facilities, and support repair activities where required.
• Monitor key performance indicators (KPIs), analyse operational data, and implement improvement actions.
• Ensure compliance with safety, regulatory, and operational standards across logistics activities.
• Collaborate with internal stakeholders, suppliers, and customers to ensure effective coordination across the supply chain.
• Evaluate and implement system or process improvements, including logistics technologies to enhance efficiency.
• Manage logistics budgeting, reporting, and periodic performance reviews (monthly and quarterly).
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Logistics/Business Management or relevant studies equivalent.
• Minimum 8-10 years of experience in logistics and supply chain operations management.
• Strong leadership and interpersonal skills
• Familiarity with logistics systems such as SAP or similar platforms
• Good analytical, organizational, and problem-solving skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales reports

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Job Summary

The Restaurant Manager leads the restaurant’s service section (e.g., Main Dining Room, Tea & Beverage Service, Private Dining Rooms). The role ensures flawless service execution, team discipline, product knowledge, and readiness of their assigned section.

This role is guest‑facing, operationally hands‑on, and central to maintaining Michelin‑level consistency & Forbes 5 Star accreditation

Job Responsibilities

1. Section Leadership & Daily Service Execution

• Lead a team of Assistant Managers, Captains, and Service Attendants in the restaurant.
• Ensure mise‑En‑place, table settings, station readiness, and sequence‑of‑service execution.
• Conduct section‑specific briefings and ensure staff product knowledge.

2. Guest Engagement & Service Recovery

• Be the primary contact point for guests within the section.
• Manage special requests, cultural expectations, and VIP preferences.
• Execute service recovery and escalate significant matters to AGM when required.

3. People Management & Training

• Train and mentor team members on service standards, wine/tea knowledge, and grooming.
• Provide real‑time coaching during service and lead performance improvement.
• Support scheduling and manpower planning for the section.

4. Standards & Compliance

• Conduct daily hygiene and safety checks.
• Uphold all SOPs (service, tea service, wine handling, private dining room protocols).
• Maintain inventory accuracy of section equipment, OS&E, and tableware.

5. Operational Support

• Assist with order placements, stock rotations, and breakage reporting.
• Support the rollout of promotions, menu changes, and seasonal program updates.

Job Requirements

Education &Certification

• Diploma/Degree in hospitality or related field preferred.

Experience

• 3–6 years of luxury dining or hotel restaurant experience.

Other Prerequisites

• Strong service presence and ability to lead a medium‑sized team.
• Understanding of Cantonese cuisine, tea, and Chinese wine is an advantage.
• Fluent professionalism, strong communication skills, and consistent discipline

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.

• Perform frequent checks to ensure consistent high-quality preparation and service

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks of supplies in the restaurant for smooth operation

• Safe keeping of company properties

• Assist in sending daily sales report

• Assist in operation to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

Job Description & Requirements

About Beverly Hotels Elements

Company Overview

https://www.beverlyhotels-elements.com

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Horne Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: 
At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: 
As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: 
Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: 
At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: 
We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Job Summary

The Hotel Manager is the highest operational leader of the hotel and is responsible for the full strategic, financial, and operational performance of Beverly Hotels Elements.

This role oversees all key functions including Operations, Sales & Marketing, and Revenue Management, ensuring the hotel delivers exceptional guest experiences while achieving financial and operational targets.

The ideal candidate is a strong, hands-on leader with deep experience in hotel operations, OTA management, revenue strategy, and financial control.

Job Responsibilities

Operations Management

• Oversee and ensure the efficient, smooth, and profitable functioning of the hotel, with a strong focus on Front Office and Housekeeping
• Monitor service quality and operational standards across all departments
• Ensure compliance with SOPs and maintain high service standards
• Analyze guest trends and expectations to continuously improve services, facilities, and guest experience

 Sales & Marketing

• Develop and execute strategies to achieve and exceed revenue targets
• Plan and coordinate marketing activities and promotions
• Maximize occupancy at optimal room rates
• Drive consistent room sales and revenue growth
• Develop market positioning and identify business opportunities

Revenue Management & OTA

• Develop and implement revenue management strategies to optimize ADR, RevPAR, and overall profitability
• Manage OTA platforms such as Booking.com, Agoda, Expedia, etc.
• Monitor competitor pricing, market trends, and demand patterns
• Adjust pricing, inventory, and promotions to maximize revenue
• Analyze business performance data and make data-driven decisions
• Align promotions and packages with revenue objectives

Financial Management (P&L Responsibility)

• Take full responsibility for hotel Profit & Loss (P&L) performance
• Ensure KPIs and financial targets are achieved or exceeded
• Monitor revenue, expenses, and overall profitability
• Implement cost control measures without compromising service quality
• Prepare forecasts, monitor financial performance, and report results to management

Staff Leadership & Development

• Lead, manage, and develop all hotel staff
• Minimize staff turnover and promote employee engagement
• Oversee recruitment, training, and performance evaluation
• Prepare and monitor staff rosters based on business needs and occupancy
• Build a strong team culture focused on service excellence and accountability

Guest Experience & Service Quality

• Ensure high levels of guest satisfaction and service standards
• Handle escalated guest complaints and service recovery
• Maintain and improve hotel reputation and online reviews

Compliance & Reporting

• Ensure compliance with all applicable laws, regulations, and hotel policies
• Maintain effective communication with Director Management
• Prepare and submit regular operational and financial reports

Other Responsibilities

• Perform ad-hoc duties or special projects assigned by the Director Management
• Support strategic initiatives to improve hotel performance and growth

Requirements

• Minimum 5 years of hotel management experience
• Strong knowledge of OTA platforms and revenue management
• Proven experience managing hotel P&L and financial performance
• Strong leadership, decision-making, and problem-solving skills
• Experience in independent or small-to-medium hotel operations is an advantage
• Ability to work independently and take full ownership of hotel performance

*Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotels Elements family!

Job Description

The Restaurant Manager is responsible for the daily front-to-back operations of the outlet. This is a hands-on role requiring a presence on the floor to ensure service standards, staff discipline, and financial targets are met.

1. Operational Duties

• Floor Supervision: Lead the briefing before every shift. Direct the seating of guests and manage the queue during peak hours.

• Staff Management: Create weekly duty rosters. Track attendance, manage leave requests, and ensure all staff follow grooming and discipline standards.

• Inventory Control: Conduct weekly stock takes for beverages, dry goods, and consumables. Place orders with suppliers and check deliveries for weight and quality accuracy.

• Cash Handling: Oversee the opening and closing of the POS. Verify all voided bills, manage the petty cash float, and prepare the daily bank deposit.

• Reporting: Submit a daily shift report detailing total sales, covers, any customer complaints, and equipment issues.

2. Practical Ad Hoc Duties

• Manpower Gaps: Physically step into any role (Server, Host, or Bar) if a staff member is on medical leave or if there is an unexpected surge in business.

• On-Site Troubleshooting: Perform basic fixes for common issues like POS printer jams, Wi-Fi connectivity problems, or air-con leaks before calling external contractors.

• Errand Running: Sourcing emergency supplies (e.g., lemons, ice, or cleaning chemicals) from nearby vendors if stocks run out mid-service.

• Event Coordination: Oversee the setup and teardown for private bookings, including moving furniture and coordinating special dietary requirements with the kitchen.

• Complaint Resolution: Handle difficult customers on the spot to prevent negative online reviews.

3. Requirements & Skills

• Experience: Minimum 3–5 years in a fast-paced F&B environment, with at least 2 years in a supervisory role.

• Language: Functional Mandarin (for reporting and guest interaction) and ability to communicate clearly with kitchen staff.

• Technical: Competent in using POS systems and basic Microsoft Excel for simple cost tracking.

• Resilience: Ability to work on your feet for 10+ hours and handle the physical demands of a busy floor.

Key Performance Indicators (KPIs)

• Cost Control: Keeping monthly labor and food/beverage costs within the assigned budget.

• Service Speed: Maintaining target "turnaround times" for tables during peak periods.

• Staff Retention: Minimizing staff turnover through fair scheduling and clear communication.

Our Client, one of the leading and reputable organization in Singapore is inviting qualified candidates to fill the position as Senior Manager / Manager (Hospitality)

They are located at Central – easily accessible via various modes of transport.

Benefits Summary

• Basic Up $8000 + AWS + Bonuses

• Stable Career Opportunity 

Responsibilities

• Lead and support the hospitality team to provide excellent service.

• Manage hospitality operations and ensure smooth service in dining and housekeeping.

• Work with the care teams to plan menus and manage food services.

• Control costs while keeping service quality high.

• Ensure all teams follow service standards and SOPs with good attention to detail.

• Handle service issues quickly and professionally to improve the overall experience.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23114523 (Oh Yu Xiang)

Job Scope:

Seeking an experienced Event Operations Manager to support both onsite and virtual aspects of high-profile events, including conferences and industry programs. This role requires strong operational skills, stakeholder coordination, and experience in hybrid event management.

Key Responsibilities:

• Support the Spatial Experience Lead and Programming Lead in planning and coordinating event operations, including side activities at external venues (70% onsite focus)

• Establish and implement efficient workflow processes to ensure smooth preparation leading up to events

• Plan, coordinate, and work closely with appointed event organisers and venue partners for all event logistics

• Focus on ground operations, ensuring seamless execution of all event elements

• Manage the virtual experience, including platform selection, setup, maintenance, and content updates (30% virtual focus)

• Collaborate with internal Programme & Show Ops Experience teams to maintain accurate virtual track information

• Work with systems teams to ensure up-to-date UX interface and reporting on virtual platforms

• Liaise with external vendors, event management companies, and internal government stakeholders

• Participate in project management activities and work-in-progress meetings

• Manage event-related administrative duties and documentation

• Provide operational support for other division-wide programs and activities

Requirements:

• Degree holder

• Preferably 4+ years of experience in event management operations for APAC industry or ministerial events, with up to 1000+ attendees

• Resourceful, meticulous, and able to multi-task

• Excellent project management skills to handle multiple workstreams, timelines, and logistics simultaneously

• Strong ground operations management skills for onsite challenges

• Familiarity with online engagement, streaming technologies, and digital engagement tools

• Good interpersonal and communication skills

• Independent, proactive, able to work under pressure and meet deadlines

• Proficient in Microsoft Office Suite (PowerPoint, Excel, Word)

• Familiarity with public sector processes and stakeholder management is a bonus

Contract Period: 8 months (start work ASAP)

Working Arrangement: Office hours

Location: Pasir Panjang

Salary: Up to $4,750

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

About the Role

We are looking for a dynamic Restaurant Manager to lead daily operations in a high-energy dining and entertainment environment. This role is responsible for driving operational excellence, team performance, and delivering exceptional customer experience.

Key Responsibilities

• Oversee full restaurant operations, including service, kitchen coordination, and guest experience
• Lead, train, and motivate service and kitchen teams
• Drive sales performance, revenue growth, and upselling initiatives
• Manage cost control, P&L performance, and inventory management
• Ensure compliance with Singapore food safety (SFA), NEA regulations, and licensing requirements
• Handle customer feedback, complaints, and service recovery professionally
• Plan staff scheduling and manpower allocation
• Support marketing initiatives and promotions to increase footfall
• Maintain strong relationships with suppliers and vendors
• Conduct regular stock checks and ensure inventory accuracy
• Ensure cleanliness, hygiene, and operational standards are maintained

Requirements

• Minimum 3 years of experience in restaurant or F&B management
• Strong leadership and team management skills
• Experience in high-volume or multi-concept outlets preferred
• Strong customer service mindset and problem-solving ability
• Good financial acumen (P&L, cost control, inventory)
• Familiar with Singapore F&B regulations and licensing requirements
• Able to work in a fast-paced environment
• Willing to work weekends and public holidays

Additional Information

• Shift-based work schedule
• Dynamic and fast-paced working environment
• Opportunity to be part of a large-scale flagship outlet concept (~300 pax)
• Exposure to F&B + live entertainment operations
• Career growth opportunities in expanding business

All applications will be considered based on merit, including skills, qualifications, experience, and ability to perform the job. We are committed to fair and progressive employment practices in accordance with the Tripartite Guidelines on Fair Employment Practices (TGFEP).

EA License No: 23C1703
EA Personnel No: R1762582
EA Personnel Name: Wong Choo Sian, Jabez

GYUKATSU KYOTO KATSUGYU IS EXPANDING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre/One Holland Village
• Work Schedule: 5 workdays, 44 hours per week
• Sign-on bonus (Terms and conditions apply)
• Staff incentive program
• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Oversee daily restaurant operations, ensuring excellent guest service and smooth team performance.
• Manage financial, administrative, and payroll tasks in compliance with company policies.
• Enforce hygiene, safety, and operational standards throughout the restaurant.
• Train, mentor, and support staff development, including onboarding of new employees.
• Analyze sales metrics, manage systems (POS), and implement improvements to drive growth.

REQUIREMENTS

• At least 3 years of relevant experience in the F&B industry
• Minimum Diploma or Degree in Hospitality Management / Professional Certificate / Nitec
• Able to start work immediately or within a short notice period would be preferred
• Possess Food safety and hygiene certificate
• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

**We regret to inform you that only shortlisted candidates will be notified. **

Job Description

RESPONSIBILITIES

• Manage development and delivery of suitable marketing and media solutions for client's marketing and communication needs. e.g. events, in-store, social media, partnerships, artwork, where appropriate

• Create and execute work plans for publicity and/or marketing campaigns and events

• Work with internal and external teams to review and deliver solutions to ensure budget and timeline are managed, while maintaining a fair and respectful working workflow for all team players

• Exemplify company philosophy in implementing standards - timeliness, value-adding and constantly upgrading of knowledgable with a can-do attitude

SKILLS

• Excellent communication skills and the ability to anticipate the needs of customers

• Must demonstrate strong analytical thinking skills

• Should possess strong problem solving skills and the ability to make sound judgement calls

• Superior organisational and time management skills

• Knowledge of customer service programs and databases, or the ability to learn new software quickly

• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience

• Independent, reliable and self-motivated.

• Customer Oriented

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Assist in operations to ensure the smooth operation of the restaurant.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Overview

This role is accountable for shaping and executing a clear, disciplined, and high‑impact executive internal communications, external social strategy for the Asia President, while executing strong communications operations and President office support to ensure priorities, including customer & partner engagements are delivered with precision.

As a senior individual contributor reporting to the Chief of Staff, this role requires an operator to work closely with the Asia President and Chief of Staff to translate leadership priorities into clear messages, compelling narratives, and operationalizing initiatives across the region.

The role requires strong knowledge of Microsoft organizational structure, internal tools and platforms and a forward thinker who proactively learn and adopt emerging productivity and AI‑enabled capabilities to improve efficiency and impact. This role actively seeks feedback, measure effectiveness, and continuously refine approaches based on insight and data.

Responsibilities

Executive Communications Framework & Operations

• Own end‑to‑end executive communications framework and execution aligned to the Asia President business priorities, executing with disciplined in an evolving environment.
• Translate complex strategies and transformations into clear, compelling communications tailored to diverse audiences across Asia.
• Plan and continuously evolve the Asia President’s communications platform, maintaining a clear, pragmatic leadership voice while navigating ambiguity and a volatile macro environment.
• Partner closely with PR/External Media, Area Executive Communications Leads, and functional teams to ensure integrated, consistent messaging across internal and external channels.
• Stay current with Microsoft internal tools, external social platforms, apply them hands‑on -along with emerging AI‑enabled capabilities - to develop content that expands reach, engagement, and efficiency.
• Develop timely, relevant content aligned with corporate priorities, adapting narratives with an Asia lens and refining in real time based on feedback and sentiment.
• Project manage the end‑to‑end delivery of executive communications and engagement platforms, including town halls and leadership events, covering logistics, run‑of‑show planning, vendor coordination, and day‑to‑day ownership of all operational elements, including POs, invoices, and contracts.
• Define success metrics, monitor engagement outcomes, and use insights to continuously refine plan and execution.

Asia President Office Operations

• Represent the Asia President and work with Corporate, Area and Functional teams to execute initiatives such as CxO Summits, internal awards and GIVE campaigns.
• Actively review and improve workflows, processes and schedules to create efficiency for the Asia President to engage externally. Take a forward‑looking approach, continuously prioritizing, sequencing, and optimizing time against evolving needs.
• Anticipate issues and decision points, proactively identifying risks, trade‑offs, and opportunities well ahead of execution.
• Create and manage a centralized repository for the Asia President, leveraging Microsoft and AI‑enabled tools to deliver content in the most effective format and timing to prepare the for meetings, engagements, and trips.
• Execute with strong attention to detail and rigor, ensuring readiness, accuracy, and follow‑through across the President office deliverables.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field.
• 8–10 years of experience in Business Strategy, Operations, Executive Communications with demonstrated strength in operations, project management, and execution.
• Experience managing complex tasks with conflicting timelines and operating in a fast‑paced, matrixed, enterprise technology environment.
• Strong level of judgment, maturity, and organizational agility; ability to influence without authority.
• Proven ability to manage ambiguity in an evolving environment, prioritize effectively, strong attention to detail and deliver with minimal supervision.
• Experience working with senior leaders and executive offices.
• Familiarity with Asia markets and regional dynamics.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Beverly Hotels Elements

Company Overview

https://www.beverlyhotels-elements.com

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Horne Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: 
At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: 
As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: 
Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: 
At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: 
We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Job Summary

We are seeking a highly motivated and hands-on Assistant Manager to support daily hotel operations and drive performance across Front Office, Housekeeping, and online distribution channels.

This role plays a key part in managing day-to-day operations, handling OTA platforms, supporting revenue performance, and ensuring high standards of guest satisfaction.

The ideal candidate is detail-oriented, operationally strong, and experienced in managing hotel systems, OTA platforms, and guest service in a fast-paced environment.

Job Responsibilities

Operations Management

• Oversee and support daily hotel operations, ensuring smooth functioning of Front Office and Housekeeping
• Coordinate room status, guest arrivals, and operational flow
• Ensure compliance with SOPs and service standards
• Handle operational issues and ensure quick resolution
• Act as the person-in-charge during assigned shifts

OTA & Distribution Management (Key Responsibility)

• Manage OTA platforms such as Booking.com, Agoda, Expedia, etc.
• Update room availability, rates, and promotions
• Ensure accurate booking management and inventory control
• Monitor OTA performance, bookings, and guest communications
• Support in improving hotel rankings and online reviews
• Handle overbookings, cancellations, and channel updates

Revenue & Performance Support

• Support revenue strategies to optimize occupancy and room rates
• Monitor daily bookings, occupancy, and room performance
• Assist in implementing pricing and promotion strategies
• Provide insights based on booking trends and demand patterns

Team Supervision & Coordination

• Supervise Supervisors and front-line staff when required
• Support staff training, guidance, and performance monitoring
• Ensure proper shift coverage and smooth coordination between teams
• Maintain team discipline and service standards

Guest Experience

• Handle guest enquiries, requests, and complaints professionally
• Ensure high levels of guest satisfaction and service recovery
• Support in maintaining positive hotel reviews and ratings

Reporting & Administration

• Prepare daily operational reports and handover reports
• Monitor OTA bookings, payments, and system updates
• Ensure accuracy in records, billing, and reporting
• Support management with operational data and feedback

Other Responsibilities

• Assist the Hotel Manager in daily operations and special projects
• Take on additional duties as assigned by management

Requirements

• Minimum 3–5 years of hotel operations experience
• Strong knowledge and experience in OTA platforms (Booking.com, Agoda, Expedia)
• Familiar with hotel PMS systems (e.g. Opera, Cloudbeds, eZee)
• Strong problem-solving and leadership skills
• Able to work independently and handle operations under pressure
• Good communication and customer service skills
• Able to work shifts, weekends, and public holidays

*Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotels Elements family!