Total 1,245 contract manager job vacancies in F&B / Tourism / Hospitality category

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

As the Senior Manager, Venue Sales & Event Management at ALPHA GALAXY SDN. BHD., you will lead the sales, business development, event coordination and operational management of our 21,000 sq ft multi-purpose event venue in Puncak Alam Selangor. This role is responsible for developing the venue as a revenue-generating business by driving event bookings, managing client relationships, overseeing event execution, coordinating vendors and internal support teams, and ensuring a professional venue experience for corporate, private and community events.

What you’ll be doing

1. Develop and implement venue sales and business development strategies to drive event bookings, rental revenue and venue utilisation.
2. Identify and secure business opportunities from corporate clients, event organisers, agencies, associations, wedding planners, private clients and community groups.
3. Manage enquiries, site visits, proposals, quotations, negotiations and booking conversions.
4. Develop venue packages, pricing proposals, promotional campaigns and partnership opportunities to support revenue growth.
5. Oversee end-to-end event coordination, including client requirements, event layout, setup, AV, F&B, decoration, logistics, parking and post-event follow-up.
6. Coordinate with internal departments and other support teams to ensure smooth event delivery.
7. Source, manage and coordinate with external vendors such as caterers, decorators, AV suppliers, event planners, security, cleaning and logistics providers.
8. Ensure the venue is clean, safe, presentable and operationally ready before each event, including pre-event and post-event inspections.
9. Monitor sales pipeline, confirmed bookings, venue utilisation, revenue performance, client feedback and operational issues.
10. Ensure all venue-related documents and records are properly maintained, fi led and tracked for future reference, reporting, audit and management review purposes.
11. Manage risks relating to property damage, safety, crowd control, vendor compliance, client disputes and payment collection.
12. Prepare regular reports and recommendations to management on revenue performance, market opportunities, operational improvements, pricing and manpower needs.
13. Lead, guide and support the venue sales and event operations team as the business grows.

What we’re looking for

1. Minimum 8 years of relevant experience in venue sales, event management, hotel banquet sales, MICE, hospitality sales, convention centre, exhibition centre or commercial event venue operations.
2. Proven experience in business development, event sales, client servicing and revenue generation.
3. Strong network with corporate clients, event organisers, agencies, wedding planners, associations or hospitality/event industry partners will be an added advantage.
4. Good understanding of event setup, venue operations, AV, staging, logistics, vendor coordination and client experience.
5. Strong negotiation, presentation, communication and relationship management skills.
6. Able to prepare proposals, quotations, packages, sales reports and management updates.
7. Strong leadership, ownership, problem-solving and follow-up skills.
8. Able to work beyond normal office hours, including evenings, weekends and public holidays, depending on event requirements.
9. Degree in Business, Marketing, Hospitality, Event Management, Property Management or a related field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities
• Paid training and development

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

身為ALPHA GALAXY SDN. BHD.的場地銷售及活動管理高級經理，您將負責我們位於雪蘭莪州Puncak Alam的21,000平方英尺多功能活動場地的銷售、業務拓展、活動協調和營運管理。您的職責包括推動場地發展成為盈利性業務，具體工作包括：促進活動預訂、維護客戶關係、監督活動執行、協調供應商和內部支援團隊，以及確保為企業、私人和社區活動提供專業的場地體驗。

你將要做什麼

1. 制定並實施場地銷售和業務發展策略，以推動活動預訂、租賃收入和場地利用率。
2. 從企業客戶、活動組織者、代理商、協會、婚禮策劃師、私人客戶和社區團體中尋找並獲得商機。
3. 管理詢價、現場考察、方案、報價、談判和預訂轉換。
4. 制定場地套餐、定價方案、促銷活動和合作機會，以支持收入成長。
5. 負責活動的端到端協調，包括客戶要求、活動佈局、佈置、視聽設備、餐飲、裝飾、物流、停車和活動後的跟進工作。
6. 與內部部門和其他支援團隊協調，確保活動順利進行。
7. 尋找、管理和協調外部供應商，例如餐飲供應商、裝飾供應商、音訊和視訊供應商、活動策劃人員、保全人員、清潔人員和物流供應商。
8. 確保場地在每次活動前乾淨、安全、整潔且準備就緒，包括活動前和活動後的檢查。
9. 監控銷售管道、已確認預訂、場地利用率、收入表現、客戶回饋和營運問題。
10. 確保所有與場地相關的文件和記錄得到妥善保存、歸檔和跟踪，以便將來參考、報告、審計和管理審查。
11. 管理與財產損失、安全、人群控制、供應商合規性、客戶糾紛和收款相關的風險。
12. 定期向管理層提交有關收入表現、市場機會、營運改善、定價和人力需求的報告和建議。
13. 隨著業務的成長，領導、指導和支援場地銷售和活動營運團隊。

我們正在尋找什麼

1. 至少8年場地銷售、活動管理、飯店宴會銷售、會展旅遊、飯店銷售、會議中心、展覽中心或商業活動場地營運相關經驗。
2. 在業務拓展、活動銷售、客戶服務和創收方面擁有豐富的經驗。
3. 與企業客戶、活動組織者、代理商、婚禮策劃師、協會或酒店/活動行業合作夥伴建立強大的關係網絡將是一項額外優勢。
4. 對活動籌備、場地營運、視聽設備、舞台搭建、物流、供應商協調和客戶體驗有良好的理解。
5. 具備較強的談判、演講、溝通及人際關係管理能力。
6. 能夠準備方案、報價單、方案包、銷售報告和管理更新報告。
7. 較強的領導力、責任感、問題解決能力及跟進能力。
8. 依活動需要，能夠加班，包括晚上、週末和假日。
9. 商業、行銷、酒店管理、活動管理、物業管理或相關領域的學位。

福利待遇

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

Ready to lead with passion and make every dining experience memorable? At Nando’s, we’re looking for a motivated Assistant Restaurant Manager to help us create a welcoming, energetic atmosphere for our customers and guide our team to success. 

If you thrive in a fast-paced environment, love coaching others, and have a passion for hospitality, we’d love to hear from you!

What you’ll do:

• Able to lead, motivate, and inspire your team to be their best.
• Manage schedules, monitor stock levels, and anticipate the team’s needs to keep operations running smoothly.
• Plan manpower needs, manage recruitment, and identify training opportunities for the restaurant team.
• Maintain a clean, safe, and legally compliant restaurant. With a focus on continuous improvement.
• Manage waste, recycling, and energy usage in the restaurant.
• Able to manage the cost and to improve customer experience
• To driving sales across all channels and growing the restaurant sustainably.
• Focusing on managing operating costs to boost profitability and overall performance.
• To execute local and national marketing plans, driving sales and attracting new customers.
• Review and ensure timely, accurate, and complete daily, weekly, and monthly reporting.
• Ensure the team understands and is driven by the restaurant's vision and goals.
• Take care of your team members by always engaging with and recognizing them.
• Perform other tasks as assigned

You will be successful if you have:

• Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent
• Candidate must possess at least a Secondary School/SPM/"O" Level or Diploma/Degree in Food & Service Management
• Strong interest and passion in food preparation and serving, have high interest to make a great dining experience
• Strong leadership skills, an enforcer and executer, planner, pro-active, resourceful, problem solving, decision making and result oriented
• Effective time management, delegation, ability to interpret financial data (Profit & Loss) and decisive on action
• Humble, always ready to listen and learn from others
• Able to grow and develop others, a natural leader and motivator
• Good interpersonal skills, able to interact well with all level
• Computer literate and proficient in Microsoft Office applications
• Required to work on shifts, weekends and public holidays
• Proficient in English and Bahasa Malaysia

Benefits:

• Withdraw your salary anytime, anywhere—no need to wait for payday
• EPF & SOCSO
• Overtime*, Public Holiday, Rest Day
• Incentives & Awards*
• Free staff meal + Meal Card
• Free uniform + campaign T-shirt
• Medical & Insurance Coverage (for you and your Family too!)
• Annual Leave
• Medical Leave
• Hospitalization Leave
• Maternity & Paternity Leave
• Study & Exam Leave*
• Sabbatical Leave (5 years continuous service)
• Staff activities (quarterly)
• Trainings are provided – To learn & grow with us!
• Opportunities for promotion

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

職位概述

總經理負責餐廳的整體運營，包括銷售業績、獲利能力（損益表）、服務品質和團隊管理。該職位要求具備卓越的領導力、商業思維，並專注於為顧客提供始終如一的優質體驗，同時確保日常營運順暢。

主要職責

1. 營運管理

負責餐廳日常營運（前廳及後廚）

確保所有員工始終如一地遵守標準作業規程。

維持高標準的食品品質、服務和清潔度。

有效率、有效地解決營運問題

2. 銷售與業務績效

全面負責營收成長和獲利能力（損益責任）

制定並執行策略，以提高每日和每月銷售額。

監控關鍵KPI，例如平均消費、餐桌週轉率和回頭客數量。

分析銷售報告並實施改進計劃

3. 團隊管理

領導、培訓和發展餐廳團隊成員

制定員工排班表（輪班計畫）

管理員工績效、紀律和敬業度

參與新進員工的招募和入職工作

4. 客戶體驗

始終確保為客人提供卓越的體驗

專業地處理客戶投訴和回饋

提升客戶滿意度與線上評價

與老客戶建立穩固的關係

5. 成本控制與庫存

控制食品成本、飲料成本和整體營運費用

監控庫存、損耗和採購活動

與廚房團隊緊密合作，以控製成本效率

6. 合規與報告

確保遵守衛生、安全和操作標準

定期編制營運和績效報告供管理階層參考。

進行內部稽核以維持營運一致性

要求

至少5-8年餐飲業經驗

至少2-3年經理或高階經理職位經驗

較強的領導能力與人員管理能力

對損益表、成本控制和業務營運有紮實的理解

能夠在快節奏的環境中工作

精通英語和馬來語

關鍵技能

領導力與團隊管理

卓越營運

財務和商業敏銳度

客戶服務管理

問題解決與決策

工作地點：現場辦公

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間

準備好以飽滿的熱情引領團隊，讓每一次用餐體驗都令人難忘嗎？ Nando's 正在尋找一位積極進取的餐廳助理經理，幫助我們為顧客營造熱情洋溢、充滿活力的氛圍，並帶領我們的團隊走向成功。

如果您喜歡快節奏的工作環境，熱愛指導他人，並且對飯店服務充滿熱情，我們非常期待您的加入！

你的工作內容：

• 能夠領導、激勵和鼓舞你的團隊發揮最佳水準。
• 管理日程安排，監控庫存水平，並預測團隊需求，以保持營運順利進行。
• 制定人力資源需求計劃，管理招募工作，並為餐廳團隊尋找培訓機會。
• 保持餐廳清潔、安全且符合所有法律法規。並注重持續改進。
• 管理餐廳的垃圾、回收和能源使用。
• 能夠控製成本並改善客戶體驗
• 旨在促進所有通路的銷售，並實現餐廳的永續發展。
• 專注於控制營運成本，以提高獲利能力和整體績效。
• 執行本地和全國行銷計劃，促進銷售並吸引新客戶。
• 審核並確保每日、每周和每月報告及時、準確、完整。
• 確保團隊理解並認同餐廳的願景和目標。
• 要關心你的團隊成員，要經常與他們互動，並給予他們認可。
• 執行其他指派的任務

如果你具備以下條件，你就會成功：

• 最好是食品/飲料/餐飲服務或相關領域的助理經理。
• 應徵者須至少持有中學/SPM/“O”水準證書或食品與服務管理專業的文憑/學位。
• 對食品的製作和服務充滿熱情，並致力於打造卓越的用餐體驗。
• 具備卓越的領導能力，能夠有效執行計劃，善於規劃，積極主動，足智多謀，擅長解決問題、做出決策並取得成果。
• 有效的時間管理、授權能力、解讀財務數據（損益表）的能力以及果斷的行動能力
• 謙遜，總是樂於傾聽和學習他人的經驗。
• 能夠培養和發展他人，是一位天生的領導者和激勵者
• 良好的人際溝通能力，能與各級人員有效溝通。
• 具備電腦操作能力，熟練微軟辦公室軟體。
• 需要輪班工作，包括週末和假日。
• 精通英語和馬來語

好處：

• 隨時隨地提取工資－無需等待發薪日
• 僱員公積金及社險
• 加班*、公眾假期、休息日
• 獎勵與激勵措施*
• 免費員工餐 + 餐卡
• 免費制服+競選T卹
• 醫療和保險保障（包括您和您的家人！）
• 年假
• 病假
• 住院假
• 產假和陪產假
• 學及考試假*
• 學術休假（連續服務滿5年）
• 員工活動（季度）
• 我們提供培訓－與我們一起學習成長！
• 晉升機會

福利待遇

• 佣金和獎金
• 附近公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人休假
• 學術休假
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

Job Summary

The General Manager is responsible for overseeing the overall restaurant operations, including sales performance, profitability (P&L), service quality, and team management. This role requires strong leadership, commercial thinking, and a focus on delivering consistent guest experience while ensuring smooth daily operations.

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations (front of house & back of house)

Ensure all SOPs are consistently followed by staff

Maintain high standards of food quality, service, and cleanliness

Resolve operational issues efficiently and effectively

2. Sales & Business Performance

Full responsibility for revenue growth and profitability (P&L ownership)

Develop and execute strategies to increase daily and monthly sales

Monitor key KPIs such as average spend, table turnover, and repeat customers

Analyse sales reports and implement improvement plans

3. Team Management

Lead, train, and develop restaurant team members

Prepare staff scheduling (roster planning)

Manage staff performance, discipline, and engagement

Involved in recruitment and onboarding of new employees

4. Customer Experience

Ensure exceptional guest experience at all times

Handle customer complaints and feedback professionally

Improve customer satisfaction and online review ratings

Build strong relationships with regular customers

5. Cost Control & Inventory

Control food cost, beverage cost, and overall operational expenses

Monitor inventory, wastage, and purchasing activities

Work closely with the kitchen team to manage cost efficiency

6. Compliance & Reporting

Ensure compliance with hygiene, safety, and operational standards

Prepare regular operational and performance reports for management

Conduct internal audits to maintain operational consistency

Requirements

Minimum 5–8 years of experience in the F&B industry

At least 2–3 years in a Manager or Senior Manager role

Strong leadership and people management skills

Solid understanding of P&L, cost control, and business operations

Ability to work in a fast-paced environment

Fluent in English and Bahasa Malaysia

Key Skills

Leadership & Team Management

Operational Excellence

Financial & Business Acumen

Customer Service Management

Problem Solving & Decision Making

Work Location: In person

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

工作概述：

我們正在尋找一位經驗豐富、業績卓越的高階主管（飯店營運），負責全面監督和領導馬來西亞斯里酒店集團旗下所有飯店的營運。該職位的主要職責是提升營運效率、提高賓客滿意度並實現既定的收入目標。

工作職責：

• 根據組織架構，監督和管理酒店的所有營運職能。
• 分析飯店業績、市場趨勢和競爭格局，以推動策略決策。
• 確保完全遵守飯店營運控制、標準作業程序、政策、流程和服務標準。
• 領導和管理關鍵物業事務，包括資本項目、翻新和客戶服務計劃。
• 負責客戶體驗管理和推動有效的服務補救流程。
• 編制、提交並確保實現酒店的年度營運預算、行銷和銷售計劃以及資本預算。
• 透過實現並超越收入目標和客戶滿意度基準，提高整體獲利能力。
• 培訓、監督和指導員工，確保員工士氣高昂、績效優異並遵守公司政策。進行績效考核，營造積極有效率的工作環境。
• 提供策略領導和營運指導，以最大限度地提高業務績效和投資回報率。
• 監控並提升馬來西亞酒店集團旗下所有酒店的表現。
• 透過輔導、指導和人才培養，創造追求卓越的文化。
• 以高度的知名度和專業精神代表酒店與內部和外部利益相關者溝通。
• 能夠實現或超過馬來西亞酒店集團旗下酒店網絡每年至少 6,000 萬令吉的收入目標。

工作要求：

• 酒店管理、工商管理或相關領域的學士學位或高級文憑。
• 至少15年酒店業經驗，其中至少7年擔任高階管理職務。
• 在提升飯店業績和實現卓越營運方面擁有良好的業績記錄。
• 具備較強的領導能力、人際溝通能力及團隊管理能力。
• 優秀的口頭和書面溝通能力。
• 具備敏銳的商業頭腦，注重收入成長和成本優化。
• 具備飯店營運和財務管理的經驗。
• 對行業趨勢有深入了解，並致力於提供卓越的賓客體驗。

優先屬性：

• 擁有管理多家飯店物業的經驗
• 接觸過業務轉型或轉虧為盈策略
• 較強的分析與決策能力

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

JOB SUMMARY:

We are seeking a highly experienced and results-driven Senior Manager (Hotel Operations) to oversee and lead the overall operations across the Hotel Seri Malaysia network. This role is responsible for driving operational excellence, enhancing guest satisfaction, and achieving targeted revenue performance.

JOB RESPONSIBILITIES:

• Oversee and manage all hotel operational functions in accordance with the organizational structure.
• Analyse hotel performance, market trends, and competitive landscape to drive strategic decisions.
• Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead and manage key property matters including capital projects, refurbishment, and customer service initiatives.
• Oversee guest experience management and driving effective service recovery processes.
• Prepare, present, and ensure achievement of the hotel’s Annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
• Drive overall profitability by achieving and exceeding revenue targets and guest satisfaction benchmarks.
• Train, supervise, and mentor staff to ensure high morale, performance, and compliance with company policies. Conduct performance reviews and foster a positive, productive work environment.
• Provide strategic leadership and operational direction to maximize business performance and return on investment.
• Monitor and improve performance across all properties under the Hotel Seri Malaysia network.
• Foster a culture of excellence through coaching, mentoring, and talent development.
• Represent the hotel with strong visibility and professionalism to internal and external stakeholders.
• Able to achieve or exceed annual revenue targets of minimum RM60 million for the Hotel Seri Malaysia network.

JOB REQUIREMENTS:

• Bachelor’s Degree or Advanced Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 15 years of experience in the hotel industry, including at least 7 years in senior management roles.
• Proven track record in improving hotel performance and achieving operational excellence.
• Strong leadership, interpersonal, and team management skills.
• Excellent verbal and written communication skills.
• Strong business acumen with a focus on revenue growth and cost optimization.
• Experience in managing both operational and financial aspects of hotel management.
• In-depth knowledge of industry trends and commitment to delivering exceptional guest experiences.

PREFERRED ATTRIBUTES:

• Experience managing multiple hotel properties
• Exposure to business transformation or turnaround strategies
• Strong analytical and decision-making capabilities

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

DUTIES

You shall devote your time, knowledge, skill and attention in the performance of your duties in and out of the company if the exigencies of the work so require, on Sunday and public holidays and at such hours as may be required.

You shall not during the continuance of this contract except with the knowledge and written consent from the company, engage or interest yourself whether for reward or gratuitously, in any activity which would interfere with the performance of your duties with this Company.

You must not, without the consent from the company remove any company's properties (including the deletion or removal of any company data) from the office.

You shall not disclose to any third party at all time during your service with the company or thereafter, any secrets, transactions or information in the company, which may come within your knowledge or possession in the course of your employment with the company.

RESPONSIBILITIES

To responsible for ensuring that precast products and construction is being promoted to developments, consultants and relevant parties

To responsible to coordinate with Technical and Finance department during the tendering exercise for relevant inputs

To ensure proper communication to all levels

To carry out any other duties in which the company may assign to you with prior notice by the Company

To presentation to Developer & Consultant

To presentation of Preliminary Proposal

To conformation of Final Proposal

To coordination with Consultant

To tendering Exercise

To obtaining L.A

Requirements:

Possess Degree / Diploma in Civil / Structural Engineering

Minimum 3 year proven track record in construction sales, ideally in structural or precast sector

Good knowledge and contacts within Singapore Construction sector

Preference will be given to those who can commence immediately

Preference will driving Class 3 license with/without own transport

Singaporean or PR only

What You'll Do:

• To assist in contract administration which include cash flow/ budgetary forecasts, cost estimates, cost data analysis, tender evaluation, processing of payments, claims, variation orders and preparation of reports and approval papers
• To ensure that contracts are administered in accordance with executed contract documents
• Follow up with key stakeholders to ensure the processes and contract administration follow company policies and adhere to project requirements

What You'll Need:

• Degree in Building/ Construction Management/ Quantity Surveying or a related discipline from a recognised university
• At least 3 years of relevant working experience in quantity surveying and/ or construction work or contract management of construction projects
• Possess good knowledge of local standard conditions of contracts for engineering or construction projects and knowledge of market unit rates
• Able to work under pressure and cope with tight deadlines
• Possess good verbal and written communication skills

What We'll Provide:

• We have regular wellness programmes to promote healthy living
• Immerse in a positive work environment that promotes/fosters teamwork and collaboration
• We provide access to an extensive range of training opportunities and encourage staff to take charge of their personal development

If you are among those shortlisted, we will be in touch to arrange an interview.

Thank you for your interest in SP Group.

Job Responsibilities

• Develop and maintain content materials such as user guides, presentations, and engagement resources
• Create and manage communications content (e.g. announcements, EDMs, internal updates) across digital platforms
• Plan and maintain a content calendar to ensure consistent and timely communication
• Engage and support users by responding to queries and feedback via digital channels
• Support planning and execution of events, roadshows, and training sessions
• Coordinate event logistics, communications, and on-site operations
• Gather and analyse post-event feedback to improve engagement initiatives
• Collaborate with cross-functional stakeholders to ensure content accuracy and alignment

Job Requirements

• Degree in Business, Marketing, Communications, or related field
• Experience in content creation, communications, or engagement roles
• Strong writing and communication skills
• Ability to simplify and communicate technical concepts to non-technical audiences
• Strong stakeholder management and coordination skills
• Able to work independently and manage multiple tasks in a fast-paced environment

Preferred Skills (Good to Have)

• Experience in change management or user adoption initiatives
• Exposure to digital platforms, data, or analytics environments
• Familiarity with design tools (e.g. Canva) or visualisation tools
• Experience in events or programme execution
• Basic knowledge of video editing or multimedia content creation

Additional Information

• 6 months Contract role
• Standard office hours (may require support for events when required)

Why Join This Opportunity

Opportunity to work on digital platform engagement and transformation initiatives
Exposure to end-to-end communications, content, and engagement strategies
Collaborative and dynamic working environment.

"Interested applicants, please email your resume to jacky.wong@persolapac.com or WhatsApp+65 9118 4028 for a confidential discussion about the role."

We regret to inform that only shortlisted candidates will be notified.
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EA License No: 01C4934 PERSOL Singapore Pte Ltd
EA Personnel No: R1107106
Wong Chee Ann Jacky

Support internal IT needs:

• Primary point of contact for end-user computing – user on/off boarding, troubleshooting, and training
• Microsoft 365 tenant administration (Office, Teams, Exchange, Azure AD, etc)
• Monitoring of FFH users/endpoints operational security and compliance via Microsoft Intune
• Manage Microsoft Defender (phishing, malware, risky sign‑ins), implement Safe Links, Safe Attachments, and security hardening, investigate alerts and suspicious activities
• First level support for office network (Corp & Guest wi-fi networks, router admin, VPN admin)
• Procurement/management of IT assets such as laptops and mobile devices
• Liaise with and manage 3rd party IT software/hardware/services vendors
• Support and troubleshoot audio visual equipment such as projectors, AV systems.
• Support with regular IT subscriptions invoice reviewing and payment process
• Ad hoc support on internal FFH IT projects

Support internal Operations needs:

• Premises and physical security – CCTV and access card system monitoring and administration
• Business Continuity measures planning and execution
• Ad hoc support on internal FFH Operational/Admin initiatives

Role Overview

We are seeking an experienced ICT ENTERPRISE SCRUM MASTER AND PROJECT MANAGER (12-MONTH CONTRACT) to lead the delivery and operational support of enterprise technology solutions across multiple business units. The role involves coordinating system implementations, managing application enhancements, and ensuring the stable operation of critical digital platforms.

The successful candidate will work closely with business stakeholders, technical teams, and external vendors to ensure technology initiatives are delivered effectively while meeting operational and governance requirements.

Key Responsibilities

• Manage the end-to-end delivery of ICT initiatives, including system enhancements, upgrades, and operational improvements.
• Work with stakeholders to gather and analyse business and system requirements.
• Coordinate development, testing, and deployment activities across internal teams and technology partners.
• Monitor project progress, risks, and resource allocation to ensure successful implementation.
• Facilitate system testing activities, including user acceptance testing and release readiness reviews.
• Support production environments by coordinating issue resolution and enhancement planning.
• Manage vendor relationships and ensure service levels are maintained across technology partners.
• Provide regular project updates and documentation for internal governance and reporting.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Science, Technology, Engineering or a related discipline.
• 13+ years of experience in IT delivery, software development, project delivery, systems implementation, or enterprise application management.
• Experience managing large-scale application portfolios or enterprise systems.
• Proven ability to coordinate cross-functional teams, including vendors and technical specialists.
• Strong understanding of software delivery lifecycle and system implementation processes.
• Excellent communication and stakeholder engagement skills.

Preferred Experience

• Experience supporting government or large public sector technology programs.
• Exposure to Agile delivery practices or structured project methodologies.
• Experience managing multiple applications in production environments.
• Familiarity with project tracking or service management tools.
• Ability to work in complex environments involving multiple stakeholders and vendors.