Total 5 technical analyst job vacancies in Engineering category

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

>> The Opportunity

At the heart of our success is our talent. We are driven to exceed our own potential every day and invite you to join a team dedicated to redefining our industry. Come, be a part of something that makes a lasting impact.

Role Purpose: The Sales & Application Engineer (SAE) is responsible for identifying and capturing new business opportunities through strategic market development and partner engagement. Adopting a consultative solution-selling approach, you will build enduring customer relationships, establish key reference sites, and take full ownership of achieving defined sales targets.

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>> Qualifications & Requirements

A. Your Foundation

• Education: A Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or a related technical field.
• Alternative Path: We value real-world expertise. If you have a solid track record in Industrial IT or Automation through industry experience and specialized training, we want to hear from you.

B. Communication & Connection

• Multilingual Impact: Fluency in English, Bahasa Malaysia, and Mandarin is essential. Our ecosystem is diverse, and connecting across languages is key to our collaborative success.
• The Personal Touch: Proficiency in local dialects is a definite plus—it helps in building the deep-rooted, "boots-on-the-ground" relationships our clients value.

C. Your Journey So Far

• Professional Experience: Minimum of 1–2 years in Technical Sales, Application Engineering, or technical training within an industrial environment.
• Industry Insight (+):c Prior exposure to Industrial System Integration, Factory Automation, or the Transportation sectors is highly advantageous.

D. Who You Are

• A Master Communicator: You can translate complex technical "shop talk" into clear, actionable solutions—whether over a call, an email, or a face-to-face coffee.
• Adaptable & Engaging: You’re comfortable shifting gears, whether you’re deep in the weeds with engineers or presenting high-level value to executives.
• Driven by Growth: You have a personal drive to learn, a passion for the evolving energy landscape, and a "get-it-done" mindset.

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Why Join Us?

• Work with Purpose: Play a pivotal role at the intersection of the Green Energy Transition and Digital Transformation. You’ll be solving integration challenges that make sustainable energy a reality.
• Innovation Meets Stability: Join an established industry player with over 20 years of experience that still operates with a forward-thinking, agile mindset.
• End-to-End Ownership: Be involved in the full project lifecycle, from initial design to final commissioning.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

工作職責：

• 準備和開發技術演示文稿，向客戶解釋我們公司的產品或服務。
• 產生高品質的銷售線索，在初步聯繫後進行跟進，確保並續簽訂單，協商價格，完成銷售，並安排交貨。
• 徵求並記錄客戶回饋，並評估數據，以製定新的銷售和行銷策略來瞄準客戶。
• 制定並完成銷售目標和配額。
• 每月和每周向管理層提交報告。

職位要求：

• 工程學或相關領域的學士學位
• 1-2年銷售和儀器領域的工作經驗
• 歡迎工程或相關專業應屆畢業生申請。
• 優秀的溝通、人際溝通、客戶服務和銷售技巧。
• 能夠將技術資訊與非技術客戶連結。
• 優秀的技術和問題解決能力
• 良好的領導能力和團隊合作能力。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Job Scope:

• To carry out full-time site supervision as Resident Engineer & Resident Technical Officers as required under the Building Control Act & Regulations
• Contract period is 21 month (or shorter, depending on detailed work scope) to cover the construction of a 2 blocks of 5-storey warehouses at Tuas View Link
• Contract start date: Sep 2026
• Total 2 RE & 3 RTO position to be filled

Remuneration:

In addition to monthly salary,

• 1 month of AWS will be provided for every 12 months of service
• 1 month of gratuity for every 12 months of service will be provided, to be released upon completion of project.
• Overtime is claimable

Job Requirements:

• With valid RE/RTO certificate issued by IES
• Minimum 5 years working experience in building works supervision

Job Description

• Carry out full time supervision for construction of structural works in accordance to BCA approved structural drawings in compliance to Building and Control Act and regulations
• Check that requirements of specifications in regards to materials and workmanship are complied with the project specifications by the Builders. Ensure high quality control for all civil and structural as well as architectural works to be carried . This includes sample tests for materials and workmanship etc
• Watch for faulty workmanship and material incorporated in the works and to issue instructions for rectifications
• Check line and level and layout of structure during erection and that intentions of contract drawings are adhered to
• Check structural slab beam and column sizes and reinforcements placed and that intent of design details are followed
• Ensure compliance with HDB guidelines, local building codes, and statutory regulations.
• Review shop drawings, technical submittals, and material samples for design compliance.
• Maintain accurate project documentation (e.g., site reports, progress photographs, site instructions).
• Conduct regular site inspections to ensure construction quality.
• Enforce safety standards and ensure worker safety on-site.
• Collaborate with Project Manager, architects, engineers, and HDB authorities.
• Track and report construction progress against the approved schedule.

What you will need/Requirements:

• Registered with IES-ACES Joint accreditation Committee ( JAC ) as Resident Technical Officer with a minimum diploma in Civil Engineering or equivalent qualification
• At least 3 years or more relevant experience
• Minimum Diploma/Degree in Civil Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing/ be accredited by JAC of IES / ACES as QSS.
• Minimum 3 Years of experience in nature to Works in Civil Contracts to ERSS and Demolition
• Require RE/RTO cert

Vacancy:

RE (Civil) x 2 vacancy available

RTO (civil) x 4 vacancy available