Total 5,733 software test engineer job vacancies in Engineering category

Your Role
Probe Card Engineer responsible for probe card design, maintenance, troubleshooting, traceability, and continuous improvement initiatives. The role also includes supporting projects, maintaining documentation, ensuring workplace housekeeping, training new hires, and upholding safety and security compliance.

Experience

• Minimum of 2 years of relevant experience
• Hands-on experience in probe card maintenance and repair
• Experience with both offline and online cleaning processes
• Experience in measuring and monitoring probe card wear and lifespan
• Familiarity with production readiness activities and vendor coordination
• Experience working in a semiconductor manufacturing or cleanroom environment in a technical support role

Skills & Requirements

• Bachelor’s degree in Electronics, Electrical, Mechatronic, or Mechanical Engineering
• Proficiency in probe card design, inspection, repair, and troubleshooting
• Ability to operate PRVX analyzers, high-vision microscopes, and related equipment
• Strong understanding of circuit schematic diagrams
• Effective communication and cross-functional coordination skills
• Leadership, mentoring, and teamwork capabilities
• Strong documentation, traceability, and 5S discipline
• Problem-solving mindset with a focus on continuous improvement

Job Summary

The Senior Engineer (CSA – Civil/Structural/Architectural) will oversee technical aspects of the construction project, ensuring quality, compliance, and efficient execution. The role involves coordinating with design teams, supervising site works, and supporting project management in decision-making, planning, and problem resolution

Key Responsibilities

• Review and interpret design drawings, specifications, and construction documentation.
• Coordinate with architects, structural and MEP engineers, and consultants to resolve design and technical issues.
• Supervise and monitor site activities to ensure compliance with project specifications, quality standards, and safety requirements.
• Assist in construction sequencing, method statements, and temporary works planning.
• Conduct site inspections, quality audits, and progress monitoring; report findings to management.
• Support cost control by reviewing material usage, workmanship, and variation claims.
• Mentor and guide junior engineers and site staff to ensure smooth project execution.
• Attend project meetings and provide technical inputs for problem-solving and decision-making.

Qualifications & Experience

• Bachelor’s degree in Civil Engineering, Structural Engineering, or Architecture.
• Minimum 5–8 years of experience in construction projects (high-rise, infrastructure, or industrial projects preferred).
• Strong knowledge of construction methods, materials, and codes/regulations.
• Proficient in AutoCAD, MS Office.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication, leadership, and team collaboration abilities.

Experience:

• 4–8 years in automation, DevOps, cloud infrastructure, or security platform engineering
• Professional experience delivering and supporting production systems
• Built CI/CD pipelines, cloud infrastructure, workflows, or platform integrations (work or strong portfolio)
• Can deliver assigned work with guidance; escalates design decisions
• Strong experience owning production platforms and integrations end to end
• Several years building and running production CI/CD, cloud infrastructure, or workflow automation (not ad hoc scripts only)
• Experience mentoring engineers and leading technical work over multiple quarters

Technical skills:

• Hands-on with at least one major cloud (AWS, Azure, or GCP). Multi-cloud is a plus.
• Terraform, CloudFormation, Pulumi, or similar — standards, review, and ownership
• Kubernetes or cloud-native runtimes (e.g. Cloud Run, managed container services)
• Built or led pipeline design for GitHub Actions, GitLab CI, ArgoCD, Jenkins, or similar
• REST, GraphQL, gRPC, or WebSockets; API design and integration
• Automation platforms, orchestration, or SOAR playbooks
• Prometheus, Grafana, ELK, cloud monitoring, OpenTelemetry, or similar
• SOAR playbooks, orchestration platforms, or enterprise workflow systems
• Familiar with SIEM, SOAR, and SOC workflow systems, or threat intelligence platforms
• Strong Python, Golang, Node.js, or similar for services and automation; scripting (Bash, PowerShell)
• Message queues and pub/sub (Kafka, RabbitMQ, cloud pub/sub, etc.)
• Cloud warehouses, PostgreSQL, Redis, or similar Logging/tracing/metrics, secure coding, release governance

Desirable Skills (Added Advantage):

• Enterprise SIEM, SOAR, SecOps, or threat intelligence platforms.
• Low-code workflow tools (OutSystems, Mendix, Power Apps, ServiceNow, or similar).
• Full-stack development for operator tools and portals.
• BI dashboards or data visualisation.
• Cloud AI/ML and LLM-based workflows.

Education:

Degree in Computer Science, Computer or Electronics Engineering, Information Technology, or a related discipline.

By proceeding with the job application, you are deemed to have read and acknowledged our https://www.totalebizsolutions.com/job-applicant-privacy-policy/ and consented to us using the personal data you shared for the purpose stated in the said policy.

Key Responsibilities

• Develop and implement QAQC procedures.
• Conduct site inspections and quality audits.
• Ensure works comply with approved drawings and specifications.
• Prepare inspection reports and quality records.
• Coordinate with consultants, clients, and subcontractors.
• Manage Non-Conformance Reports (NCR) and corrective actions.
• Attend site meetings and quality reviews.
• Monitor testing and commissioning activities.

Experience

• Minimum 2–5 years of QAQC experience in construction projects
• Experience in: Building construction, M&E works, Infrastructure projects, Quality inspections and testing. Managing subcontractors and site quality issues

- IT support for end users on multiple sites

- Provide Technical support for all end users devices such as laptops, desktops, mobile devices printers, and approved software

- Facilitate and provide technical / event support for the classroom, Lab, meeting room and other areas that have Audio Visual System.

- To oversee the day-to-day teaching facility operations, which include loan of portable devices, accessory and supplying of consumable items such as battery for wireless mic.

Job Requirements: 

- At least a Higher NITEC or Diploma in IT / Audio Visual related disciplines or equivalent;

- At least 1 years of relevant IT support experience

- Must have relevant technical IT expertise and skills.

- Must have good customer service attitude and skills.

- Must be comfortable with Roaming different customer sites islandwide (Main location - Clementi)

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlistedcandidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Tech Services Pte Ltd
UEN No. 202233837K

Responsibilities:

• In charge of managing and supporting planning and procurement of medical, non-medical equipment, and furniture
• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans
• Responsible for budgetary planning and control, ensuring that the development keeps within budget
• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders
  Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions
• Attach to Group team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements
• Liaise and manage external contractors on service and tender commitment issues Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues
• Perform any other duties as assigned

Requirements

• Min Degree in Electronics or relevant Engineering course
• Min 3 years of experience in service and maintenance of medical equipment.
• Experience in Healthcare/Hospitals

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Prepare and review the design of the Electrical Works, such as equipment sizing, cable sizing and voltage drop calculation, power system study, etc.
• Develop cost estimates for electrical equipment and electrical works.
• Develop the work schedule and coordination of the project works to ensure project is on schedule.
• Attend to FAT, supervision of the delivery, installation and testing and commissioning of electrical works.
• Handle and resolve all site technical relating matters.
• Prepare, review and assist in subcontractor design and submission, ensuring all project specifications and design standards are met.
• Prepare all relevant checklist for Installation and Testing & Commissioning Works.
• Assist and collaborate with other project team members to comply with project requirements and meet project schedules.
• Collaboration with internal stakeholders, clients, consultants, vendors and contractors.
• Attend to clients’ comments and ensure clients’ approval & acceptance to all Electrical Works related design, installation and Testing & Commissioning Works.

Requirement

• Degree in Electrical Engineering.
• 3 to 5 years of relevant experience in the construction industry. Working experience in water or wastewater industry will be an advantage.
• Experience in design, installation, testing and commissioning of the electrical works e.g., high voltage system,
• Low voltage distribution system, transformers, motor starters, motors, cabling works, earthing and lighting
• protection system, small power and lighting system, etc.
• Good technical knowledge in understanding the Electrical System.
• Well versed in BIM software i.e. Bentley and Navisworks
• Team player with good interpersonal skills.
• Meticulous and analytical with excellent problem-solving skills.
• Highly motivated and able to work independently with minimal supervision.

Job Description:

• In Charge of auditing and assessing the suitability of suppliers
• Responsible for initiating and managing project transfer
• Responsible for guiding and implementing improvement programs as well as negotiating and balancing capacity among suppliers
• Responsible for FA Inspection of casting and machining services
• In Charge of managing the foundries which include quality and delivery performance
• In charge of handling the non-conformance parts follow up
• Responsible for checking and monitoring suppliers to ensure delivery

Requirements:

• Min Diploma in Mechanical / Precision Engineering or relevant
• Min 5 years of experience in Metal Casting Process

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Cloud & Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions Pte Ltd provide all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact

We are seeking an experienced Infrastructure Administrator to manage and maintain on-premises Azure Stack Hub, enterprise monitoring tools, and supporting infrastructure. The role involves system administration, patch management, and ensuring high availability and performance across hybrid cloud environments.

Be Part of Our Success

• Administer and maintain Azure Stack Hub (on-premises) infrastructure

• Perform patching and updates for Azure Stack Hub and Dell EMC systems

• Manage and support Microsoft Hyper-V virtualization environments

• Administer and optimize Splunk and AI-enabled Splunk platforms for monitoring, analytics, and alerting

• Configure and maintain Active Directory (AD) services (users, groups, GPOs, authentication)

• Administer SCOM (System Center Operations Manager) for infrastructure monitoring

• Manage SolarWinds for network and system monitoring

• Perform system health checks, troubleshooting, patching and performance tuning

• Ensure backup, recovery, and disaster recovery processes are in place and tested

• Maintain system documentation, SOPs, and operational runbooks

• Work with vendors (Microsoft, Dell EMC, Splunk) for issue resolution and support

• Ensure compliance with security policies and audit requirements

Qualities We Value

• Strong hands-on experience with Azure Stack Hub administration and patching

• Experience in Dell EMC infrastructure patching and lifecycle management

• Solid knowledge of Microsoft Hyper-V administration and patching.

• Proven experience with Splunk (including AI/ML capabilities)

• Good understanding of Active Directory administration

• Experience with SCOM and SolarWinds monitoring tools

• Knowledge of Windows Server & RHEL environments and enterprise infrastructure

• Experience in troubleshooting complex infrastructure issues

• Familiarity with backup and disaster recovery strategies

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.

• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.

• Meaningful work and projects that make a difference in people’s lives.

• A fun, passionate and collaborative workplace.

• Competitive remuneration and comprehensive benefits.

Junior DevOps Platform Engineer

Who we are

Our client is the corporate and investment banking arm of one of the world’s largest banking groups by total assets.

• Our Singapore center is a leading IT hub for the group’s worldwide business. We work daily with international branches located in 30 countries by:

-          Envisioning and preparing the Bank’s futures information systems

-          Collaborating and supporting core banking flagships and transverse areas in theirlarge-scale development projects.

-          Providing premium In-house Banking applications

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Department and Position

We are seeking a talented DevOps Platform Engineer to joinour dynamic Capital Market IT (CMI) department!

As a DevOps Platform Engineer, you will be responsible for designing, implementing, and maintaining our infrastructure and automation tools. You will work closely with development teams to ensure smooth deploymentand operation of our applications. You will be a key contributor to our continuous improvement efforts, ensuring our environments are always reliable,secure, and efficient.

CMI involves technology solutions and systems used infinancial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk,counterparty risk, algorithmic trading, data analytics, and regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital marketsto enhance efficiency and decision-making processes.

Main Responsibilities

• Research, design, and develop computer software or specialised utility programs.
• Develop and maintain automation tools for infrastructure provisioning, configuration management, and deployment.
• Collaborate with development teams to implement CI/CD pipelines and automate deployment processes.
• Monitor and troubleshoot infrastructure and application performance issues.
• Implement security best practices and ensure compliance with industry standards.
• Stay up-to-date with the latest DevOps technologies and trends.
• Contribute to the development and improvement of our DevOps culture and processes.

Qualifications and Profile

• Candidates should have 1-3 years experience in relevant activities.

Technical

• Good knowledge in UNIX platform and database management systems such as SQL, Oracle, Sybase and Big Data.
• Experience with automation frameworks and libraries.
• Proficiency in scripting languages such as Python, Shell script and PowerShell.
• Good exposure to DevOps tools & technologies like Gitlab, Ansible, Jenkins, Maven, Elastic Search, Grafana, Prometheus, Kibana, Control-M, KAFKA, Confluence, Jira, and MQ Series.
• Experience with Docker / Kubernetes
• Experience with AWS Cloud platforms and services
• Familiarity with AI-powered development tools (e.g., GitHub Copilot) and willingness to learn best practices for their effective use
• Basic understanding of AI/ML concepts and eagerness to develop skills in prompt engineering and responsible AI usage
• Ability to critically review AI-generated code and outputs with guidance from senior team members
• Interest in exploring how AI tools can improve development workflows and problem-solving approaches

Functional

• Experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations with a commendable grasp of financial products (Treasury, FX, Credit, IRD, Bonds, RSF, etc.)

Nice to Have

• Experience in supporting banking applications and trading systems
• Any Object-oriented language: Java, .Net
• Domain-Driven design and Microservices: Spring Boot

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills. 

Autonomous, self-motivated and excellent teamplayer

Job Description:
Landside infrastructure works, automated people mover depot, it facilitybuilding-east, automated people mover systems, contractor's office village andcoastal dormitory expansion for changi east development

Job Requirements:

• Minimum 6 years of relevant experience as a Mechanical and/or Electrical engineer
• Experience in supervision of works for projects of similar scale and complexity (major building, utilities laying, systems integration, T&C)
• Prior exposure to airside environments and requirements is preferred
  a. Lead the RTOs to monitor, supervise and inspect works as directed by SO and the project team.
  b. Assist SRE (where necessary) to oversee the QSS and SSS manpower deployment, to monitor, supervise and inspect works as directed by SO, QP(S), QP(Geo), project team and FUI owners.
  c. Surface site technical and coordination issues to SO and the respective QP(D) / QP(Geo)(D) / QP(S) and/or QP(Geo)(S), and work closely with them to resolve all design, technical and coordination issues arising from the construction of both Temporary Works and Permanent Works.

Degree Mech/Elec (PEB)

Key Responsibilities
Cloud Infrastructure & Architecture
• Design, implement, and manage scalable cloud infrastructure solutions on major cloud platforms (AWS)
• Architect and provision Databricks workspaces for data engineering and analytics workloads
• Ensure cloud infrastructure follows best practices for security, performance, and cost optimisation
• Provide technical leadership in cloud architecture decisions and infrastructure design
CI/CD Pipeline Development
• Design and build robust Continuous Integration/Continuous Delivery (CI/CD) pipelines
• Implement automated testing, deployment, and release management processes
• Optimise build and deployment workflows for efficiency and reliability
• Integrate security scanning and quality gates into CI/CD pipelines
Infrastructure as Code (IaC)
• Develop and deploy Infrastructure as Code using tools such as Terraform, CloudFormation, ARM Templates, or Pulumi
• Maintain version-controlled infrastructure configurations
• Implement automated infrastructure provisioning and configuration management
• Ensure infrastructure consistency across development, staging, and production environments
DevOps Best Practices
• Champion DevOps culture and practices across development teams
• Implement monitoring, logging, and alerting solutions
• Drive automation initiatives to improve operational efficiency
• Collaborate with application development teams to optimise deployment processes

Required Qualifications
Technical Skills
• 8+ years of experience in DevOps, Cloud Engineering, or Cloud Architectureroles
• Strong hands-on experience with at least one major cloud platform (AWS,Azure, or GCP)
• Proven experience provisioning and managing Databricks workspaces
• Expert-level knowledge of CI/CD tools (e.g., Jenkins, GitLab CI, AzureDevOps, GitHub Actions, CircleCI)
• Strong proficiency in Infrastructure as Code (Terraform, CloudFormation, ARMTemplates, Ansible, or similar)
• Experience with containerisation and orchestration (Docker, Kubernetes)
• Proficiency in scripting languages (Python, Bash, PowerShell, or similar)
• Understanding of networking, security, and compliance in cloud environments

Professional Experience
• Background in Cloud Engineering or Cloud Architecture
• Experience working in Agile/Scrum environments
• Track record of implementing DevOps practices in enterprise settings
• Experience with database technologies and data platforms
Soft Skills
• Strong problem-solving and analytical abilities
• Excellent communication and collaboration skills
• Ability to work effectively with cross-functional teams
• Self-motivated with a continuous learning mindset
• Ability to mentor junior team members

Preferred Qualifications – mandatoryto have at least one certification
• Cloud certifications(AWS Certified Solutions Architect, Azure Solutions Architect Expert, GoogleCloud Professional Cloud Architect, or equivalent)
• Databricks certifications
• Experience with monitoring and observability tools (Prometheus, Grafana, ELKStack, Splunk, Datadog)
• Knowledge of security best practices and DevSecOps
• Experience with GitOps workflows
• Familiarity with service mesh technologies (Istio, Linkerd)
• Experience in regulated industries (Financial Services, Healthcare, PublicService)

About the Company

Antaes is seeking a qualified deployment expert to work on deployment activities and CI/CD for an EU Bank in Singapore.

About the Role

Work with Run Team on ensuring that S2I system for non-production (DEV, INT, SIM, UAT, etc) are available and functional.

Responsibilities

• Work on incident management for environment and deployment issues.
• The candidate should also have a solid experience in Software Deployment Lifecycle using Jenkins, GitLab and XL Deploy/Release pipeline covering both design and implementation.
• Work as a production L2 Engineer to ensure the run of the applications in his perimeter in the different environments (DEV, INT, SIM, UAT).

Required Skills

• Continuous Integration and Continuous Delivery with Git, Nexus, Jenkins and XL Deploy and comfortable in maintaining and enhancing the code.
• Hands-on experience with Infrastructure for the WAS, MQ, Tomcat, JBoss, IHS Application servers and Webservers.
• Hands-on Experience with UNIX environment mainly Linux along with Windows OS.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Experience with Docker containerization and clustering (Kubernetes).
• Communication with users to gather DevOps requirements and analyse/address issues.

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the CFS, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job Responsibilities

• Consistently models and champions site reliability culture and practices, documents and shares knowledge within your organization via internal forums and communities of practice

• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels, proactively identifying and solving technology-related bottlenecks in areas of expertise

• Drives collaboration with your team to identify comprehensive service level indicators and the stakeholder partners to establish reasonable service level objectives and error budgets with your customers

• Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.

• Serves as the main point of contact during major incidents for your application and has the skills to identify and solve the issue quickly to avoid financial loss to the business

• Offers a high level of technical expertise within one or more technical domains and provides advice and mentorship to other engineers

• Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines

• Formal training or certification on software engineering or site reliability engineering and 5+ years applied experience

• Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices

• Fluent in at least one programming language such as: Python, Java/Spring Boot, .Net

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.

• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.

• Proficient knowledge and experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection

• Proficient with continuous integration and continuous delivery practices and tooling

• Proficient with container and container orchestration

• Experience with troubleshooting common networking technologies and issues

• Advanced knowledge of software applications and technical processes with emerging depth in one or more technical disciplines, and actively self-educates to evaluate and recommend suitable new technologies

Preferred qualifications, capabilities, and skills

• Terraform

• AWS

• Python, Ansible

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=79876b814d94abcf2c8ff8787f6d7738

IT EUC Engineer (L2/L3 – EUC & Network Support)

Position Overview

This role is responsible for end-to-end EUC engineering and operational support within a managed services environment, with additional responsibility for network troubleshooting and infrastructure support. The engineer is expected to operate at L2/L3 level, handling escalations, performing root cause analysis, and ensuring SLA-driven service delivery.

Key Responsibilities

1. End User Computing (EUC) & Technical Support

• Provide Level 2/3 technical support, including handling critical and emergency incidents.

• Manage end-user devices (desktops, laptops, mobile devices) across Windows, macOS, iOS, and Android platforms.

• Perform software imaging, deployment, and distribution using tools such as Intune or equivalent.

• Support Microsoft 365, Active Directory, Azure AD, and Group Policy administration.

• Conduct user onboarding and basic system training when required.

2. Infrastructure & Networking Support

• Support and troubleshoot LAN/WAN, Wi-Fi, VPN, and firewall connectivity issues.

• Assist in configuration and maintenance of network devices (switches, routers, access points).

• Monitor system and network performance, ensuring high availability and reliability.

• Work with vendors and internal teams for escalation and resolution of infrastructure issues.

3. Service Delivery & Operations Management

• Perform Move, Add, Change (MAC) activities for IT systems and users.

• Manage incident, problem, and change processes, including root cause analysis and preventive actions.

• Support release and patch management to maintain system security and compliance.

• Ensure adherence to defined Service Level Agreements (SLAs) and service quality standards.

4. IT Asset & Lifecycle Management

• Manage full lifecycle of IT assets: procurement, deployment, maintenance, and retirement.

• Handle warranty claims, break-fix coordination, and hardware/software replacements.

• Maintain asset inventory and configuration records (SACM).

• Track and manage End-of-Life (EOL) / End-of-Support (EOS) assets and refresh planning.

5. Monitoring, Backup & Data Management

• Monitor IT systems, networks, and services, responding to alerts proactively.

• Manage data backup, archival, and restoration processes to ensure data integrity and availability.

6. Governance, Documentation & Continuous Improvement

• Develop and maintain technical documentation, SOPs, and procedural guides.

• Support IT policy implementation and ensure compliance with internal standards.

• Participate in technology planning, assessment, and improvement initiatives.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.

• 3–5 years of experience in EUC/Desktop Engineering within a managed services or enterprise environment.

• Strong knowledge of Windows OS, Active Directory, Group Policy, and Microsoft 365.

• Hands-on experience with Intune or endpoint management tools.

• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLAN, VPN).

• Experience supporting network devices (Cisco, Fortinet, Aruba, etc.) is an advantage.

• Familiarity with ITIL processes (Incident, Problem, Change Management).

• Experience with backup solutions, monitoring tools, and asset management systems is preferred.

• Strong troubleshooting, communication, and documentation skills.
  

  Preferred Certifications

  • Microsoft (MD-102, Azure)

  • CompTIA Network+ / Security+

  • CCNA or equivalent