Working Hours:

• 12-hour rotating shifts (Day Shift / Night Shift)

  Rotating roster based on operational requirements

  Includes weekends and public holidays

  Average 44 working hours per week

Monitor and investigate fraud alerts generated from various transaction monitoring systems across banking products and services.

Analyze suspicious transactions and perform fraud risk assessments to detect, prevent, and mitigate fraudulent activities.

Conduct customer verification calls relating to potentially unauthorized or suspicious transactions.

Handle customer-reported fraud, scam, and unauthorized transaction cases in accordance with established procedures.

Liaise with internal stakeholders, regulatory authorities, and law enforcement agencies on fraud-related matters where required.

Support investigations through information gathering, documentation, case review, and escalation processes.

Maintain accurate records of investigations, actions taken, and case outcomes.

Monitor fraud trends and emerging risks, and provide recommendations to strengthen fraud prevention controls.

Support card authorization and transaction verification activities.

Handle enquiries relating to lost cards, fraud reporting, scam cases, and merchant-related matters.

Ensure adherence to regulatory requirements, internal policies, and service standards.

Participate in continuous process improvement initiatives and perform other duties as assigned.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job Summary

We are seeking a motivated and detail-oriented IT Engineer to support our IT infrastructure and assist with day-to-day technical operations. Candidate is expected to have hands-on experience in systems, networks, and user support.

Key Responsibilities

• Provide first-line technical support to users (hardware, software, and network issues)
• Install, configure, and maintain computer systems, printers, and peripherals
• Assist in setting up and maintaining networks (LAN/Wi-Fi)
• Monitor system performance and troubleshoot basic issues
• Support software installations, updates, and patches
• Maintain IT documentation and inventory records
• Assist senior IT staff with projects and system upgrades
• Follow IT security policies and report potential risks

Required Skills & Qualifications

• Experience in computer hardware and operating systems (Windows, macOS, or Linux)
• Familiarity with networking fundamentals (IP addresses, routers, switches)
• Knowledge in software applications and troubleshooting
• Good problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

Job requirement

Associate with over 10 years of experience in IT Infrastructure, Application Support, and Enterprise Systems Administration.

Strong expertise in application troubleshooting, incident management, user access administration, change/release management, and SLA-driven support operations.

Experienced in supporting enterprise applications, Windows Server environments, Active Directory, virtualization (Hyper-V), networking, and security technologies including Fortinet and Cisco.

Proven track record in coordinating with vendors and cross-functional teams to ensure high system availability and timely issue resolution.

Hands-on knowledge of AWS Cloud (EC2, S3, VPC, IAM), automation tools, and ITIL-based support processes.

Hands-on experience in supporting enterprise applications and infrastructure , with a strong focus on operational excellence and continuous improvement.

If you believe you fit the requirements for the role,please submit yourapplication below or drop us an email directly quoting thejob title.

Due to an anticipated high volume of applicants, we regret that onlyshortlisted candidates will be notified. The information provided is forrecruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number:19C9859) is an affirmative equal-opportunity employer and recruitment firm. Weevaluate qualified applicants without regard to race, colour, religion, creed,gender, sexual orientation, gender identity, marital status, national origin,age, veteran status, disability, or any other protected class.

Eugene Then
eugene.then@cornerstoneglobalpartners.com

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License:19C9859)

Responsibilities

• Setup and troubleshooting of all PC/laptop, printers, print server, Windows XP, Windows 7, RFID scanner, Outlook client, VPN, MS Office, Anti-virus & in-house applications
• Managing of IT inventory
• Manage IT hardware requests and raise purchase requests when necessary
• Prepare proposals and presentations on assigned projects

Requirements

• Diploma or equivalent in IT or related discipline
• Minimum 1 year experience in IT support
• Knowledge in Microsoft Office, Outlook, Windows XP/7
• Knowledge in basic LAN/WAN network infrastructure
• Strong communication and interpersonal skills

Responsibilities:

• Install, test, and implement systems in accordance with specifications and service level requirements, ensuring compliance with industry best practices.
• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
• Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical issues.
• Good to have troubleshooting skills and resolving issues related to PSIM (Physical Security Information System), CCTV surveillance systems, access control, alarm & intrusion systems, and network infrastructure.
• Must have backend system configuration and setup skill sets & experience as below:

1. Perform CIS hardening for Windows and Linux Server
2. Perform configuration of Linux Server- User account with limited priviledge (sudoers) 
3. SSH account (sshd_config) - Password control (chage/passwd)
4. Server restoration with REAR Perform basic computer and network maintenance

Requirement:

• Required: Nitec/Higher Nitec/diploma/degree in Electrical Engineering, Electronics Engineering, or Information Technology (IT) from a recognized institution.
• Strong communication skills, and able to communicate with team members, clients, and stakeholders.
• Able to explain technical concepts clearly

Interested applicants, Please send your updated resume in Word format to hres@itcspl.com

Please indicate Job Code "Systems Engineer - 101" on email subject

We regret that only shortlisted candidates will be notified.

Bacalso John Bryan Bedayo (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC

Employment Type: 2-year contract (Renewable)
Location: Science Park (Nearest MRT: Kent Ridge)
Work Hours: 3 rotating shifts (Mon–Fri)

• 8:00 AM – 5:30 PM
• 8:30 AM – 6:00 PM
• 9:00 AM – 6:30 PM

Job Overview

• This role will require to handle walk-in at the IT Concierge counter.
• Provide level 1 to 1.5 IT support
• Accompany vendors to restricted area
• Onboarding users device

Key Responsibilities

1. IT trained with IT frontline experience.
2. Support consists of IT Service Management (ITSM) tickets, requests, walk-in, on-site, self-help kiosk, VIP phone, on/offboarding of systems, hardware/software support
3. Address and resolves basic incident, walk in and requests, logs all incidents and requests; engages Subject Matter Experts to resolve incidents that are beyond the scope of their ability or responsibilities.
4. Ensure proper escalation of all tickets to respective departments promptly after gathering the necessary information / basic troubleshooting done. Critical tickets involving any security related matters or data breached to be escalated within an hour.
5. Document resolutions and updates self-help and knowledge base. Grows general knowledge of current IT application and services, increasing ability to resolve requests on first contact.
6. Network troubleshooting, both wired and wireless using Fluke testing device.
7. Verification of whitelisted USB device and to perform whitelisting of USB device
8. Troubleshooting of hardware problem for PCs and PC peripherals, and reporting to vendor for Return Merchandise Authorization (RMA)
9. Software Installation, Elevated Administrator access requirements and Software Security Compliance checking for onboarded / corporate systems
10. Removal and Secure Erasing of storage media for write off
11. Secure Token connectivity issue
12. Password reset for corporate user accounts
13. Expected to move IT equipment with the proper handling tool

NO CHINA HP ALLOWED (Eg: Huawei/Oppo/Reno/Xiao Mi/Red Me,etc)

Approved phone listing:

• Apple iPhone
• Samsung Galaxy Series
• Sony
• LG
• Google Pixel Series

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an IT Infrastructure Capacity Engineer to support our client in Singapore which is a leading global investment bank. He/she will support capacity management and EOL Remediation efforts in the bank.

Responsibilities:

• Support infrastructure capacity planning and lifecycle management activities across server, storage, cloud, and hosting platforms.
• Analyze infrastructure utilization trends, capacity forecasts, and growth requirements to support business initiatives and technology roadmaps.
• Coordinate hardware and infrastructure procurement activities, including gathering requirements, tracking orders, and managing delivery schedules.
• Manage End-of-Life (EOL) and End-of-Support (EOS) remediation initiatives by identifying technology risks, tracking remediation plans, and coordinating upgrade, migration, or replacement activities.
• Maintain infrastructure inventories, asset records, capacity data, and lifecycle management documentation.
• Collaborate with infrastructure engineering teams, application owners, vendors, and business stakeholders to ensure successful delivery of capacity expansion and technology refresh projects.
• Support governance, audit, compliance, and change management processes related to infrastructure capacity and lifecycle management.
• Prepare management reports, dashboards, and presentations on capacity utilization, infrastructure demand, EOL remediation progress, and operational metrics.
  

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience in technology lifecycle management, hosting operations, infrastructure governance, or related functions.
• Experience supporting capacity planning / management, utilization analysis, demand forecasting, or infrastructure resource management.
• Familiarity with End-of-Life (EOL) / End-of-Support (EOS) remediation, hardware refresh programs, technology upgrades, or infrastructure migration initiatives.
• Understanding of enterprise infrastructure environments, such as servers, storage, cloud platforms, virtualization, technologies.
• Strong analytical skills with the ability to interpret infrastructure data, identify trends, and support capacity planning decisions.
• Excellent stakeholder management, communication, presentation, and reporting skills.
• Experience within the banking or financial services industry is advantageous.

YOUR NEW JOB

As a Resident Engineer, you’ll manage endpoint and server patching, deploy updates, and support client IT environments onsite.
You will work closely with the client’s IT lead to ensure timely maintenance, platform upgrades, and seamless endpoint operations.
This is a 12month contract role that is renewable. Work is onsite at Punggol Mon-Fri office hours.

WHAT YOU’LL BE DOING

• Deploy Windows patches and application updates via Microsoft Endpoint Configuration Manager (MECM/SCCM) and coordinate change requests through CAB.
• Update endpoint images, provision laptops, and support tech refresh projects using Microsoft Deployment Toolkit (MDT).
• Troubleshoot and resolve client platform and endpoint issues, maintaining service levels.
• Maintain accurate IT inventory and assist in client platform upgrades or implementations.
• Support testing, documentation, and reporting for patching and endpoint activities.

WHAT IS NEEDED FROM YOU

• Strong hands-on experience with MECM/SCCM and MDT.
• Knowledge of IT operations, patch management, and endpoint support.
• Ability to work onsite, perform overtime when required, and coordinate effectively with teams.
• Good communication skills and client-service mindset.
• Team player with proactive problem-solving skills.

WHAT WILL MAKE YOU STAND OUT

• Prior experience in large-scale IT environments or data centre operations.
• Familiarity with endpoint lifecycle management and imaging best practices.
• Experience supporting hybrid IT solutions or multi-platform environments.

As a Stream Lead in Full Stack Engineering based in our Singapore office at SMBC, you'll combine hands-on technical leadership with people management to drive our digital banking transformation in Asia Pacific. This role balances deep technical contribution (architecture, complex problem-solving, and hands-on coding) with team leadership while remaining deeply involved in critical technical decisions and delivery.

You'll lead by example, writing code alongside your team while providing architectural guidance and mentorship. Your dual focus on technical excellence and people development will be essential in building a high-performing engineering culture to enable SMBC's digital banking ambitions.

About the Opportunity

• Technical Leadership with Impact: Drive architecture decisions and hands-on development (50-70% coding) while leading an expert engineering team
• People Leadership: Mentor and develop a strong engineering team, fostering technical growth and career progression
• Global Collaboration: Partner with onshore and offshore delivery teams to deliver enterprise-scale banking solutions

Key Responsibilities

Technical Leadership & Delivery

• Maintain significant hands-on involvement in development (50-70% coding expected), focusing on critical features and complex technical challenges
• Lead solution design for major initiatives, ensuring architectural consistency across your team's deliverables
• Review and guide technical designs, conducting architecture reviews for significant features
• Champion engineering best practices including code reviews, testing standards, and comprehensive documentation
• Design cloud-native solutions that balance immediate needs with long-term platform flexibility and scalability
• Act as the technical escalation point for complex problems across the engineering organization

People Leadership & Team Development

• Manage and mentor an expert engineering team, fostering a culture of technical excellence and continuous learning
• Conduct regular 1:1s, performance reviews, and career development discussions with direct reports
• Foster psychological safety and an inclusive environment that encourages innovation and healthy technical debate
• Partner with the Engineering Head on hiring decisions and talent development strategies

Delivery & Execution

• Own delivery timelines and quality for multiple concurrent projects across your team
• Break down complex requirements into actionable sprints and deliverables, balancing technical debt with feature delivery
• Remove blockers and coordinate with cross-functional teams (product, QA, DevOps) to ensure smooth delivery
• Implement and maintain development practices supporting rapid, reliable deployments

Stakeholder Management & Communication

• Represent your team in technical forums and leadership meetings
• Translate business requirements into technical roadmaps and communicate trade-offs clearly to stakeholders
• Build strong relationships with product management, QA, DevOps, and infrastructure teams
• Present technical initiatives and team achievements to senior leadership

Required Qualifications

Technical Expertise

Must demonstrate high proficiency in at least 3 of the following areas:

• Full Stack Development: 10+ years of hands-on experience with modern web technologies like React/Next.js, Node.js for front-end and/or Java/Spring Boot or similar for back-end technologies
• Cloud Architecture: Proven experience designing and implementing solutions on Azure (preferred) or AWS/GCP, including microservices and serverless patterns
• Mobile Development: Experience with React Native, Flutter, or native iOS/Android development
• DevOps Practices: Strong understanding of CI/CD, Infrastructure as Code, containerization (Docker/Kubernetes), and observability
• Database & Data Systems: Experience with both SQL and NoSQL databases, caching strategies, and event streaming (Kafka preferred)
• API Design: Expertise in RESTful API design, GraphQL, and API gateway patterns

Leadership & Management

• 5+ years of engineering management experience or technical leadership with direct reports
• Proven track record of hiring, developing, and retaining engineering talent
• Experience managing performance, including coaching underperformers and promoting high performers
• Demonstrated ability to balance significant technical contribution (50%+) with people management responsibilities
• Experience working with distributed teams across multiple time zones

Professional Qualities

• Strong technical judgment with ability to make pragmatic trade-offs between perfection and delivery
• Excellent communication skills - ability to explain complex technical concepts to varied audiences
• Growth mindset with continuous learning orientation
• Comfortable with ambiguity and able to drive clarity in uncertain situations
• Cultural sensitivity and experience working in global, multicultural environments

Preferred Qualifications

• Previous experience in banking, financial services, or regulated industries
• Experience with organizational transformation and change management
• Active participation in tech communities through speaking, writing, or open source contributions
• Experience building engineering teams from early stages

• Well Established Company

• Basic $ 4000 to $ 5000

• Working location: Upp Thomson / Bishan-AMK area

• Working Hours: Monday - Friday, 9am to 6pm
  

Job Responsibilities:

• Design and coordinate assigned Civil & Structural (C&S) engineering projects.
• Perform structural analysis and design for buildings and other structures in accordance with project requirements.
• Liaise with clients, consultants, and relevant stakeholders to ensure project requirements are met.
• Manage and coordinate C&S works to ensure compliance with tender specifications, authority submissions, and construction schedules.
• Prepare and review engineering calculations, technical reports, drawings, and other project documentation.
• Ensure all designs comply with applicable regulations, codes, and industry standards.

Requirements:

• Minimum Bachelor's Degree in Civil Engineering or Structural Engineering
• Preferably 4–5 years of relevant working experience in a Civil & Structural consultancy firm.
• Good knowledge of Singapore Building Control Acts and Regulations, Singapore Codes of Practice, and Eurocodes.
• Proficient in structural engineering software such as STAAD.Pro, TEKLA, ETABS, RAPT, and other relevant design tools.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted

Barry Ang Ze Xin (Reg No : R26159529)

EA Recruitment Pte Ltd

EA License No: 21C0492

A&O Shearman is a global industry-leading law firm, with nearly 50 offices in 28countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development; we are committed to an inclusive environment, and we provide support and ways of working that help you optimize your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose
The Operations Engineer is responsible for leading and evolving day‑to‑day IT operations for APAC while driving the adoption of modern, secure, and scalable technologies including the firm’s cloud platforms that enhance legal workflows, fee-earner productivity, and client service. This role combines operational responsibilities with forward‑looking technology enablement, ensuring the firm’s core platforms remain highly available, resilient, compliant, and continuously improving.

The Operations Engineer supports and executes the firm’s IT and innovation strategy across infrastructure operations including the firm’s cloud platform which runs many of the firm’s core business services, endpoint management, service management, incident response, and user adoption, while upholding the confidentiality, regulatory, and data protection obligations critical to the legal industry.

Roles and Responsibilities

• Ensure operational stability across a 24/7 global environment, responding effectively to incidents with clear communication, sound judgment, and urgency.
• Oversee the day-to-day operations during APAC business hours, availability, performance, and reliability of core legal and business systems, including document management, case management, email, and collaboration platforms.
• Evaluate new technologies, manage technology pilots and proof of concept, assess risk, and return on investment prior to broader adoption.
• Work with IT architecture, security, and engineering teams to ensure new solutions align with global standards and meet regional or local needs.
• Work on assigned projects with the relevant technical and business stakeholders as the technical liaison or technical project manager / lead. Projects can be diverse ranging from office relocation to network connectivity upgrade and systems upgrade.
• Collaborate with engineering resources to implement and manage Microsoft Intune for endpoint management across Windows and iOS devices ensuring that security and useability remain forefront to the program
• Oversee modern device lifecycle management, including provisioning, patching, updates, encryption, compliance enforcement, and secure decommissioning.
• Monitor endpoint health and security posture, proactively addressing issues to minimize downtime and operational impact.
• Serve as a technical operational liaison between IT teams, lawyers and business teams, and third-party vendors to ensure solutions meet user needs and firm standards.
• Work with the business / end users to identify operational pain points and translate requirements into effective technology outcomes.
• Evaluate the existing infrastructure from both operational and usage perspective, proactively identify and propose solutions to optimise performance, improve user experience, and reduce organisational costs.
• Assist the Senior IT Operations Manager with vendor relationship management, service performance, and contractual obligations to ensure value and service quality.
• Assist with enforcing cybersecurity, data privacy, and regulatory requirements to meet the firm’s Information Security needs in line with legal industry standards, including confidentiality obligations, eDiscovery considerations, and client data protection standards.
• Ensure operational processes and technologies align with internal governance frameworks and external client security expectations.
• Assist in the review, validation, and approval of change control requests, ensure change is aligned with regional considerations, including APAC time zone differences, regional settings, and local regulatory or compliance obligations.
• Develop and maintain operational documentation, runbooks, and knowledge bases to support service continuity, change management, and incident response.
• Provide some technical leadership and knowledge sharing to IT support teams.
• Collaborate closely with operational teams across the global IT teams including Cloud Ops, third line support, security and third parties such as Microsoft.
• Establish strong working relationships with IT colleagues in APAC including front-line support and managers in the region.
• Deputise for the Senior IT Operations Manager during periods of leave or absence, or upon request.
• Perform other duties and responsibilities as assigned.

Key Requirements

• 7 years of experience in IT operations and systems engineering within a complex, networked enterprise environment, with demonstrated thought leadership and knowledge share.
• Demonstrated experience of managing high-severity incidents to resolution, carrying out root cause analysis, implementing preventative measures and resilience strategies.
• Proven experience supporting end users in a service-oriented, customer-focused role, preferably within a professional services or legal environment.
• Strong working knowledge of enterprise systems, Microsoft Infrastructure (e.g. Windows Infrastructures, SQL, AD, Virtualization,etc), cloud platforms, collaboration tools, and modern endpoint management solutions.
• Hands on experience with modern device management (e.g., Microsoft Intune, Autopilot, conditional access, security baselines).
• Strong understanding of cybersecurity, data privacy, and regulatory requirements relevant to legal services or similarly regulated industries.
• Experience working with global teams, effective in engaging and managing stakeholders offshore, and developing strong relationships.
• Experienced managing global, regional and local third-party vendors, holding them accountable to service delivery.
• Demonstrated a team player attitude, a culture of accountability, reliability and continuous improvement.
• Tenacious in delivering outcome for the business. Takes ownership of issues and projects and drives them to resolution or desired outcome. “Can do” attitude and commitment to continuous learning and applying new knowledge at work.
• ITIL v3 Foundation certification or equivalent operational service management experience.
• Degree required; additional technical education or industry certifications strongly preferred.

Desirable

• Familiarity with emerging cloud technologies (AI workloads, edge computing, quantum cloud services)
• Certifications in either Azure, AWS or GCP

Work Location                            : 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day                                     : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

·        To lead the quality improvements through working with all relevant department and supplier on the Kaizen activities.

·        To understand customer manufacturing quality requirement & align with the business agreement so as to work effectively with all suppliers to achieve KPI target for the line rejection.

·        Perform analysis on internal defects and drive improvements from relevant departments to achieve quality KPI.

·        To support Quality System Lead in ISO implementation for the company

·        To collaborate with internal team and provide support to Quality System Lead in all certifications requirement for the products as stated by customer

Requirement:

·        Degree/Diploma in Engineering with at least 3 years of relevant working experience in Manufacturing

·        Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors

·        Strong problem-solving and interpersonal skills

·        Ability to work with minimal supervision

·        Able to handle customer complaint and work well with internal & external department to resolve quality issue

·        Able to provide constructive solution / advice to the team

·        Good knowledge in ISO management and customer audit

Compliance with RBA standards

About SKtes

SKtes is a global leader in secure and sustainable technology lifecycle management services. From secure IT asset disposition to advanced materials recovery, our approach is built on a simple principle: extending the value of resources while minimising environmental impact.

Our long-standing commitment to responsible recycling has delivered meaningful impact—supporting circularity, reducing landfill waste, and enabling organisations to meet both sustainability and data security goals. We believe that responsible recycling today is critical to sustaining tomorrow.

Job Summary

We are seeking a proactive and hands-on IT Infrastructure & Support Engineer to support and maintain our organization’s IT systems and infrastructure. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our IT environment while providing technical support to users.

Job Responsibilities

• Manage user accounts, access rights, and device provisioning

• Administer and maintain servers, storage systems, network equipment, and cloud services

• Support Microsoft 365, collaboration platforms, and business applications

• Provide technical support for hardware, software, and network-related issues

• Manage LAN/WAN, VPN, firewalls, wireless networks, and internet connectivity

• Support vulnerability management, patch management, and endpoint security initiatives

• Investigate and respond to IT and security incidents

• Maintain IT asset inventory and manage software licensing

• Coordinate with external vendors and service providers

• Raise Purchase Orders (POs) for IT hardware, software licenses, subscriptions, and services in accordance with company procurement policies
  

Job Requirements

• Bachelor’s Degree or Diploma in Computer Science, Information Systems, or a related field

• At least 3 years of experience in IT infrastructure and support

• Solid working knowledge of:

  • IT support and troubleshooting

  • Networking and Windows Domain environments

  • Microsoft 365 administration

  • AWS cloud technologies

  • Network and information security practices

• Strong teamwork and communication skills

• Proactive, resourceful, and committed to continuous learning

Job Description

• Act as the first point of contact for local system and application issues; perform initial analysis, troubleshooting, and issue resolution.

• Escalate unresolved issues to the Taiwan IT team and coordinate follow-up actions as needed.

• Develop, enhance, and maintain local reporting systems based on business and operational requirements.

• Gather, clarify, and confirm system and reporting requirements from local users.

• Perform basic system testing and validation to ensure solution quality before release.

• Assist in preparing simple system documentation or user guidance when required.

• Perform other duties as assigned by supervisors.

Job Requirements

• Minimum 5 years of relevant working experience in system development, application support, or related roles.

• Possess a Diploma, Bachelor’s Degree, or Master’s Degree in Computer Science, Information Systems, Information Management, or related disciplines.

• Good command of written and spoken English.

• Proficiency in spoken and written Chinese to support communication with Taiwan and regional stakeholders.

Skillsets Required

• Server and website administration and maintenance.

• IT infrastructure and equipment environment setup.

• Installation and maintenance of network security systems.

• Network system configuration.

• Computer hardware maintenance.

• Basic operating system operations.

• Network equipment installation and configuration.

• Firewall planning and management (Added advantage)

• System architecture planning and maintenance (Added advantage)

Other Requirements

• Minimum 5 years of experience in computer hardware and network maintenance.

• Ability to plan IT and network infrastructure and troubleshoot network issues.

• Familiar with operating systems, including Windows Server and Linux/Unix. (Experience in Linux/Unix is preferred)

• Familiar with TCP/IP protocols, subnetting, and IP Address management.

*****FRESH GRADUATES ARE WELCOME*****

An expansion IT company that requires the incumbent to support and manage the implementation of various HR initiatives and programs to support the business which include recruitment and retention, staff engagement, learning and development, employee relations/welfare and office administration.

Job Highlights

• Industry: Information Technology
• Location: Kaki Bukit
• Working days: 5-days
• Working Hours: Mon-Fri

Job Responsibilities

• Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
• Perform asset management and maintain accurate asset records
• Perform day-to-day IT infrastructure health and security monitoring and checks
• Troubleshoot infrastructure and network related issues
• Perform change management control, and ensure changes are trackable and properly documented
• Respond to service requests and incidents to provide timely and effective resolutions
• Work with service providers to ensure SLAs are met
• Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
• Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned

Job Requirements

• Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
• For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided
• Strong understanding of server and networking fundamentals

1. Knowledge of up-to-date server hardware, configuration and management
2. Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
3. Knowledge of L3 firewalls and network security

• Working knowledge in

1. Linux Server OS Administration and Linux Networking
2. Virtualization technology
3. Log management
4. Internet Services such as Web and Database servers
5. Basic security best practices and implementation

• Strong analytical and problem-solving skills
• Able to troubleshoot IT problems using logs, and tracing through steps
• Meticulous
• Good time management skills
• Good verbal and written communication skills
• Able to work independently and contribute as a team
• Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes
• CompTIA/LPIC certifications is a plus
• Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
• DevOps/SRE experience is a plus
• Experience with Load Balancers/High-Availability deployment is a plus