Total 245 it support executive job vacancies in Engineering category

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Job Responsibilities :

• Understand and carry out tasks assigned by the Project Engineer.
• Responsible for preventive and corrective maintenance of the property (both interior and exterior), including execution and follow-through of the work order system.
• Liaise with relevant Local Authorities when required.
• Maintain proper documentation and records.
• Ensure compliance with regulatory laws, certifications, and safety standards.
• Prepare site reports, guidelines, and procedures when required.
• Perform other ad hoc duties, tasks, or projects as assigned by the Company.
• Ensure assigned work is completed within the timeline set for each project.

Job Requirements:

• Diploma or Bachelor’s Degree in Engineering, Construction Management, or a related discipline.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to work independently.
• Ability to follow instructions and collaborate effectively with others.
• Strong written and verbal communication skills.
• A good team player with a positive working attitude.
• Ability to operate office equipment such as printers, fax machines, and copiers. Basic computer skills are required.

Perks & Benefits

• Supportive, collaborative, and positive work environment.
• Stable organization with long-term career growth opportunities.

JOB RESPONSIBILITIES:

1. Provide support to internal sections/departments related to Safety, Environment, Health, and Engineering matters.
2. Liaise with clients regarding pre-job planning and scheduling arrangements for Safety, Environment, Health, and Engineering matters.
3. Support each section in performing DOSH & DOE-related Monitoring and Assessments, including Chemical Health Risk Assessments (CHRA), Chemical Exposure Monitoring (CEM), and Noise Risk Assessments (NRA), Industrial Hygiene and OSHE Training, .

JOB REQUIREMENTS:

1. Candidate must possess at least a Diploma/Bachelor’s Degree in Chemical Engineering, Safety and Health, or a related discipline.
2. Ability to multi-task, maintain flexibility, travel, and work independently.
3. Attention to detail with excellent proofreading/technical editing, and written and verbal communication skills.
4. Fresh graduates are encouraged to apply.

ADDITIONAL NOTE:

Branches in both Shah Alam, Selangor and Permatang Pauh, Penang.

Candidates are welcome to apply for either location.

Perks & Benefits

• Commission and bonus
• Allowance ( Job travel, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips

工作職責：

1. 為與安全、環境、健康和工程相關的內部部門/科室提供支援。
2. 與客戶聯絡，討論安全、環境、健康和工程方面的施工前規劃和進度安排。
3. 支援各部門進行與 DOSH 和 DOE 相關的監測和評估工作，包括化學品健康風險評估 (CHRA)、化學品暴露監測 (CEM) 和噪音風險評估 (NRA)、工業衛生和職業安全健康環境 (OSHE) 培訓。

工作要求：

1. 應徵者必須至少擁有化學工程、安全與健康或相關專業的文憑/學士學位。
2. 能夠同時處理多項任務，保持彈性，出差，並能獨立工作。
3. 注重細節，具備優秀的校對/技術編輯能力，以及良好的書面和口頭溝通能力。
4. 歡迎應屆畢業生申請。

補充說明：

雪蘭莪莎阿南和檳城二馬東埔均設有分行。

歡迎應徵者申請任一工作地點。

福利待遇

• 佣金和獎金
• 津貼（出差、交通等）
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行

JOB RESPONSIBILITIES:

1. Provide support to internal sections/departments related to Safety, Environment, Health, and Engineering matters.
2. Liaise with clients regarding pre-job planning and scheduling arrangements for Safety, Environment, Health, and Engineering matters.
3. Support each section in performing DOSH & DOE-related Monitoring and Assessments, including Chemical Health Risk Assessments (CHRA), Chemical Exposure Monitoring (CEM), and Noise Risk Assessments (NRA), Industrial Hygiene and OSHE Training, .

JOB REQUIREMENTS:

1. Candidate must possess at least a Diploma/Bachelor’s Degree in Chemical Engineering, Safety and Health, or a related discipline.
2. Ability to multi-task, maintain flexibility, travel, and work independently.
3. Attention to detail with excellent proofreading/technical editing, and written and verbal communication skills.
4. Fresh graduates are encouraged to apply.

ADDITIONAL NOTE:

Branches in both Shah Alam, Selangor and Permatang Pauh, Penang.

Candidates are welcome to apply for either location.

Perks & Benefits

• Commission and bonus
• Allowance ( Job travel, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips

Job Summary

Assist the Manager in all matters related to sales such as prospecting new customer, provide after sales service, attend inquiries and complaint and others relevant activities assigned to you from time to time.

Job Description

• Ensure documentations for sales are prepared on time.
• Ensure logistic requirement are arranged accordingly for timely delivery.
• Ensure customer’s inquiry and requisition are attended promptly.
• Ensure relevant reports are submitted on time
• Update existing and new customer registration
• Handle cold calling of potential customers
• Follow up on collection
• Promote and market Company’s products.
• Prospect new customer.
• Attend Walk In customer.
• Process and prepare documentations (Sale quotation, Delivery Order, Invoices, and other documents associated with Sales).
• Support on project costing
• Attend monthly Sales Meeting, Sales Order Meeting & Debtor Meeting.
• Coordinate with logistic arrangement when necessary.
• Assist in trade fair/exhibition as and when required.
• Analyses the daily, weekly and monthly sales performance
• Others jobs associated with sales matters delegated to you from time to time
• Any other duties assigned by the management as and when required

Qualification

• Degree or at least three (3) years’ experience in a similar capacity
• 3 years working experience in sales department.
• Preferable computer literate. Ability to handle multiple priorities
• People management skill
• Good interpersonal skills
• No physical disability
• Possess own transport and willing to travel.

Ability to commute/relocate:

• Subang Jaya: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Sales Engineer: 1 year (Preferred)

Language:

• Malay, English, Chinese (Preferred)

Perks & Benefits:

• Yearly bonuses and increment
• Allowance (travel, car, fuel, mobile phone, hotel stay and etc.)
• Canteen coupon
• Hospitalization & Surgical Insurance, Personal Accident Insurance, Life-term Insurance
• Annual leave, Sick leave, Compassionate leave, Exam leave, Paternity leave and etc.
• Personal development opportunities,
• Various kind of internal and external training provided.

工作職責：

• 理解並執行專案工程師指派的任務。
• 負責物業（包括內部和外部）的預防性和糾正性維護，包括執行和跟進工作單系統。
• 必要時與相關地方當局聯絡。
• 妥善保管相關文件及記錄。
• 確保遵守相關法規、認證和安全標準。
• 根據需要準備現場報告、指南和程序。
• 根據公司安排，執行其他臨時性職責、任務或專案。
• 確保按時完成每個項目分配的工作。

職位要求：

• 工程、施工管理或相關專業的文憑或學士學位。
• 具備較強的分析、故障排除和問題解決能力，能夠獨立工作。
• 能夠遵循指示並與他人有效協作。
• 較強的書面和口頭溝通能力。
• 具有良好的團隊合作精神和積極的工作態度。
• 能夠操作印表機、傳真機和影印機等辦公設備。需具備基本的電腦技能。

福利待遇

• 支持性、協作性和積極性的工作環境。
• 公司穩定，提供長期的職涯發展機會。

• MNC Company
• Basic up to $4000 + Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan (walking distance from MRT)
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• Handles end user requests for hardware and software for supported clients.
• Troubleshoots technical issues and provides user support through timely problem ticket resolution
• Updates, tracks, and maintains assigned support tickets
• Escalates incidents and service requests as appropriate to ensure timely resolution
• Maintains site documentation and maintenance records
• Provides IT infrastructure support for warehouse and logistic projects
• Contributes to desktop and laptop software upgrades and refresh initiatives
• Work with third party vendors to resolve hardware and software issues.
• Performs other duties as assigned.

Job Requirements:

• Possess minimum Bachelor's Degree in IT / Computer Science or equivalent with 1-3 years of relevant experience.
• Experience in Azure cloud services, Intune device management, and Microsoft Copilot adoption is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About SKtes

SKtes is a global leader in secure and sustainable technology lifecycle management services. From secure IT asset disposition to advanced materials recovery, our approach is built on a simple principle: extending the value of resources while minimising environmental impact.

Our long-standing commitment to responsible recycling has delivered meaningful impact—supporting circularity, reducing landfill waste, and enabling organisations to meet both sustainability and data security goals. We believe that responsible recycling today is critical to sustaining tomorrow.

Job Summary

We are seeking a proactive and hands-on IT Infrastructure & Support Engineer to support and maintain our organization’s IT systems and infrastructure. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our IT environment while providing technical support to users.

Job Responsibilities

• Manage user accounts, access rights, and device provisioning

• Administer and maintain servers, storage systems, network equipment, and cloud services

• Support Microsoft 365, collaboration platforms, and business applications

• Provide technical support for hardware, software, and network-related issues

• Manage LAN/WAN, VPN, firewalls, wireless networks, and internet connectivity

• Support vulnerability management, patch management, and endpoint security initiatives

• Investigate and respond to IT and security incidents

• Maintain IT asset inventory and manage software licensing

• Coordinate with external vendors and service providers

• Raise Purchase Orders (POs) for IT hardware, software licenses, subscriptions, and services in accordance with company procurement policies
  

Job Requirements

• Bachelor’s Degree or Diploma in Computer Science, Information Systems, or a related field

• At least 3 years of experience in IT infrastructure and support

• Solid working knowledge of:

  • IT support and troubleshooting

  • Networking and Windows Domain environments

  • Microsoft 365 administration

  • AWS cloud technologies

  • Network and information security practices

• Strong teamwork and communication skills

• Proactive, resourceful, and committed to continuous learning

Job Description

• Act as the first point of contact for local system and application issues; perform initial analysis, troubleshooting, and issue resolution.

• Escalate unresolved issues to the Taiwan IT team and coordinate follow-up actions as needed.

• Develop, enhance, and maintain local reporting systems based on business and operational requirements.

• Gather, clarify, and confirm system and reporting requirements from local users.

• Perform basic system testing and validation to ensure solution quality before release.

• Assist in preparing simple system documentation or user guidance when required.

• Perform other duties as assigned by supervisors.

Job Requirements

• Minimum 5 years of relevant working experience in system development, application support, or related roles.

• Possess a Diploma, Bachelor’s Degree, or Master’s Degree in Computer Science, Information Systems, Information Management, or related disciplines.

• Good command of written and spoken English.

• Proficiency in spoken and written Chinese to support communication with Taiwan and regional stakeholders.

Skillsets Required

• Server and website administration and maintenance.

• IT infrastructure and equipment environment setup.

• Installation and maintenance of network security systems.

• Network system configuration.

• Computer hardware maintenance.

• Basic operating system operations.

• Network equipment installation and configuration.

• Firewall planning and management (Added advantage)

• System architecture planning and maintenance (Added advantage)

Other Requirements

• Minimum 5 years of experience in computer hardware and network maintenance.

• Ability to plan IT and network infrastructure and troubleshoot network issues.

• Familiar with operating systems, including Windows Server and Linux/Unix. (Experience in Linux/Unix is preferred)

• Familiar with TCP/IP protocols, subnetting, and IP Address management.

Job Summary

We are seeking a motivated and detail-oriented IT Engineer to support our IT infrastructure and assist with day-to-day technical operations. Candidate is expected to have hands-on experience in systems, networks, and user support.

Key Responsibilities

• Provide first-line technical support to users (hardware, software, and network issues)
• Install, configure, and maintain computer systems, printers, and peripherals
• Assist in setting up and maintaining networks (LAN/Wi-Fi)
• Monitor system performance and troubleshoot basic issues
• Support software installations, updates, and patches
• Maintain IT documentation and inventory records
• Assist senior IT staff with projects and system upgrades
• Follow IT security policies and report potential risks

Required Skills & Qualifications

• Experience in computer hardware and operating systems (Windows, macOS, or Linux)
• Familiarity with networking fundamentals (IP addresses, routers, switches)
• Knowledge in software applications and troubleshooting
• Good problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

YOUR NEW JOB

As a Resident Engineer, you’ll manage endpoint and server patching, deploy updates, and support client IT environments onsite.
You will work closely with the client’s IT lead to ensure timely maintenance, platform upgrades, and seamless endpoint operations.
This is a 12month contract role that is renewable. Work is onsite at Punggol Mon-Fri office hours.

WHAT YOU’LL BE DOING

• Deploy Windows patches and application updates via Microsoft Endpoint Configuration Manager (MECM/SCCM) and coordinate change requests through CAB.
• Update endpoint images, provision laptops, and support tech refresh projects using Microsoft Deployment Toolkit (MDT).
• Troubleshoot and resolve client platform and endpoint issues, maintaining service levels.
• Maintain accurate IT inventory and assist in client platform upgrades or implementations.
• Support testing, documentation, and reporting for patching and endpoint activities.

WHAT IS NEEDED FROM YOU

• Strong hands-on experience with MECM/SCCM and MDT.
• Knowledge of IT operations, patch management, and endpoint support.
• Ability to work onsite, perform overtime when required, and coordinate effectively with teams.
• Good communication skills and client-service mindset.
• Team player with proactive problem-solving skills.

WHAT WILL MAKE YOU STAND OUT

• Prior experience in large-scale IT environments or data centre operations.
• Familiarity with endpoint lifecycle management and imaging best practices.
• Experience supporting hybrid IT solutions or multi-platform environments.

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

Create / update and track ticket in ticketing tool to closure observing SLA commitments

Escalate, when necessary, in accordance to escalation matrix

Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

Liaise and work closely with customers to address service concerns and to solve technical problems.

Work with technical team to resolve more advanced issues when necessary

Perform Install / Move / Add / Change (IMAC) activities as tasked

Ensure all material is properly documented and handed over during shift changes

Perform any ad-hoc duties as assigned

Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

Higher NITEC in Electrical, Electronics, IT or equivalent

Relevant experience in IT system support and hardware maintenance

Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

Basic knowledge in Networking and Database management will be added advantage

Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

Ability to work responsibly, independently and in a team

Able to interact with all levels of people and work under stress

Training will be provided
Working hours

Rotating 12 hours shift or as assigned.

Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest

2 Months Day shift, followed by 2 months night shift

Ability to travel to other sites during shift may be required.

Job requirement

Associate with over 10 years of experience in IT Infrastructure, Application Support, and Enterprise Systems Administration.

Strong expertise in application troubleshooting, incident management, user access administration, change/release management, and SLA-driven support operations.

Experienced in supporting enterprise applications, Windows Server environments, Active Directory, virtualization (Hyper-V), networking, and security technologies including Fortinet and Cisco.

Proven track record in coordinating with vendors and cross-functional teams to ensure high system availability and timely issue resolution.

Hands-on knowledge of AWS Cloud (EC2, S3, VPC, IAM), automation tools, and ITIL-based support processes.

Hands-on experience in supporting enterprise applications and infrastructure , with a strong focus on operational excellence and continuous improvement.

If you believe you fit the requirements for the role,please submit yourapplication below or drop us an email directly quoting thejob title.

Due to an anticipated high volume of applicants, we regret that onlyshortlisted candidates will be notified. The information provided is forrecruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number:19C9859) is an affirmative equal-opportunity employer and recruitment firm. Weevaluate qualified applicants without regard to race, colour, religion, creed,gender, sexual orientation, gender identity, marital status, national origin,age, veteran status, disability, or any other protected class.

Eugene Then
eugene.then@cornerstoneglobalpartners.com

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License:19C9859)