Total 5 job vacancies by Exceltech Computers Pte. Ltd.

We are seeking an OpenShift Engineer, L1Support to provide first-level operational support for enterprise RedHat OpenShift / Kubernetes environments.

This is an infrastructure andplatform operations role. The engineer will support daily monitoring,incident triage, basic troubleshooting, operational checks, user accesssupport, and escalation of platform issues to L2/L3 teams.

The ideal candidate should havehands-on exposure to Linux systems, OpenShift/Kubernetes operations, containerplatforms, networking basics, monitoring tools, and production supportprocesses.

Key Responsibilities

Provide L1 operational support for Red HatOpenShift / Kubernetes platforms.

• Perform daily health checks on OpenShift clusters, nodes, pods, operators, routes, storage, and platform services.
• Monitor cluster availability, resource usage, alerts, and workload status using Prometheus, Grafana, Alertmanager, ELK, Splunk, or equivalent tools.
• Perform first-level troubleshooting for common platform issues, including:
• Pod failures
• CrashLoopBackOff
• Image pull errors
• Node resource pressure
• Route / ingress access issues
• DNS-related issues
• Persistent volume mount issues
• Certificate expiry alerts
• Basic authentication or access issues
• Support routine platform operations such as:
• User and group access requests
• Namespace / project checks
• Pod restarts and rollout validation
• Log collection
• Basic YAML review
• Alert validation
• Evidence collection for incidents and changes
• Escalate complex issues to L2/L3 platform teams with clear initial findings, logs, timestamps, affected components, and business impact.
• Support planned changes, maintenance windows, patching activities, upgrades, and deployment validations under guidance from senior engineers.
• Work with application, DevOps, infrastructure, network, security, and vendor teams to coordinate issue resolution.
• Maintain operational documentation, SOPs, runbooks, shift handover notes, and knowledge base articles.
• Follow enterprise incident, problem, change, and service request processes.
• Participate in shift-based support, standby, or rostered operations where required.

Required Skills &Experience

2 to 4 years of hands-on experience ininfrastructure, Linux, Kubernetes, or OpenShift platform operations.

• Hands-on working knowledge of Red Hat OpenShift or Kubernetes operations.
• Basic Linux system administration and command-line troubleshooting skills.
• Understanding of container concepts using Docker, CRI-O, or containerd.
• Familiarity with Kubernetes/OpenShift core objects, including:
• Pods
• Deployments
• ReplicaSets
• Services
• Routes / Ingress
• ConfigMaps
• Secrets
• PersistentVolumeClaims
• Namespaces / Projects
• Nodes
• Basic OpenShift CLI and Kubernetes CLI usage, including oc and kubectl.
• Ability to read and understand YAML manifests.
• Basic troubleshooting experience using commands such as:
• oc get
• oc describe
• oc logs
• oc events
• oc adm top
• oc rollout status
• oc get nodes
• oc get co
• Basic understanding of OpenShift cluster components such as:
• Control plane
• Worker nodes
• Operators
• Router / ingress
• Registry
• Monitoring stack
• Familiarity with monitoring and alert handling using Prometheus, Grafana, Alertmanager, ELK, Splunk, or similar tools.
• Basic networking knowledge, including DNS, IP addressing, load balancers, HTTP/HTTPS, TLS certificates, routes/ingress, and firewall concepts.
• Basic storage knowledge, including PersistentVolumes, PersistentVolumeClaims, StorageClass, NFS, block storage, or object storage.
• Experience in production support, operations, incident handling, or daily system health checks.
• Ability to collect logs, evidence, and initial findings for escalation.
• Basic scripting ability using Shell or Python is advantageous.
• Strong troubleshooting, analytical, and communication skills.

Preferred Qualifications

Experience supporting OpenShift in enterprise,banking, telecom, government, or regulated environments.

• Exposure to Red Hat OpenShift 4.x.
• Exposure to VMware, bare metal, or cloud-hosted OpenShift environments.
• Basic understanding of AWS, Azure, or GCP infrastructure.
• Exposure to CI/CD tools such as Jenkins, GitLab CI, Argo CD, or Tekton.
• Familiarity with GitOps concepts.
• Basic understanding of certificates, secrets, image registries, and container image scanning.
• Practical experience with ITIL processes such as incident, problem, change, and service request management.
• Red Hat certification such as RHCSA, EX180, EX280, or equivalent is an advantage.

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Manage large-scale program execution, including stakeholder coordination, vendor management, and cross-functional team collaboration across global locations.

Drive DevOps adoption by implementing CI/CD pipelines, automated deployment, and modern infrastructure practices across cloud and on-prem environments.

Oversee production support and incident management (MiM), ensuring high availability, system stability, and timely resolution of critical issues.

Deliver enterprise solutions in corporate banking, client onboarding, and digital platforms with a focus on compliance, audit readiness, and security standards.

Collaborate with business, technology, and vendor teams to design, build, and enhance scalable applications aligned with organizational goals.

Utilize cloud technologies (AWS/Azure) and modern tools (Docker, Kubernetes, Jenkins, Splunk, etc.) to optimize performance, monitoring, and deployment efficiency.

Lead end-to-end delivery of large-scale, multi-country payments and trade finance transformation programs across APAC, ensuring alignment with global strategy and regional regulatory requirements.

Own full program lifecycle including scope, budgeting (~$20M), timelines, risk management, and dependencies across complex, multi-geography environments.

Drive core banking and real-time payments platform implementations (ISO 20022, RTP/FAST), ensuring high availability, scalability, and seamless cross-border integration.

Manage and lead cross-functional teams across Technology, Architecture, Infrastructure, Security, Compliance, and Business, including global vendors and offshore/onshore delivery models.

Establish governance frameworks, executive reporting, and escalation processes to ensure delivery transparency, operational efficiency, and stakeholder alignment.

Oversee production stability through incident management (MiM), ensuring rapid triage, resolution, and continuous improvement for mission-critical systems.

Drive strategic initiatives including cloud transformation, infrastructure modernization, AI-driven automation, cost optimization, and regulatory compliance across enterprise platforms.

Lead integration of enterprise platforms using API-driven and microservices architectures across multi-country environments.

Design and manage end-to-end system integrations, ensuring secure data exchange, high availability, and compliance with regulatory requirements.

Oversee production incident management (MiM), root cause analysis, and system stability for mission-critical banking applications.

Implement and govern DevOps practices, including CI/CD pipelines, automated deployments, and environment orchestration.

Manage cloud and hybrid infrastructure (AWS/Azure), including performance monitoring, scaling, and resilience engineering.

Collaborate with cross-functional teams and vendors to deliver country-specific go-lives, audits, and regulatory commitments.

Drive continuous improvement in system integration, release management, and platform reliability using modern observability and monitoring tools.

Design, develop, and maintain software applications and systems in line with business requirements.

Build and enhance backend services and APIs to support application functionality and integration.

Perform system analysis, debugging, and troubleshooting to ensure application stability and performance.

Participate in software testing, code reviews, and quality assurance to maintain coding standards.

Support application deployment, monitoring, and maintenance across different environments.

Work with teams to implement system enhancements, upgrades, and new features.

Ensure security, data integrity, and compliance with organizational and regulatory requirements.