Total 5 Manager quality control engineer job vacancies in Education / Training category

We are seeking a highly motivated candidate who has strong experience in auditing IFRS financial statements, as well as a passion for learning and knowledge, to join us as Learning and Development Manager for the Audit and Assurance division. You will play a pivotal role in enhancing the skills, knowledge, and performance of our employees primarily in the Audit & Assurance businesses, ensuring the continuous development and success of our workforce.

Responsibilities

• Work closely with key stakeholders on training needs to drive continuous improvements to the existing learning ecosystem.
• Design, develop and implement training and development programs that are aligned with the Firm’s strategy and address skill gaps within the workforce.
• Design, develop and deliver trainings related to financial reporting and audit methodology to the Audit and Assurance professional practice.
• Manage and monitor the deployment of training courses, including onboarding trainings for new employees.
• Ensure that the training programs and talent management practices comply with relevant regulations and standards.
• Prepare information required for external and in-house monitoring / compliance checks on training-related matters.
• Identification of training needs through participation in the Firm’s internal quality review processes.
• Provide coaching to Learning & Development support staff.

The successful candidate should have the following required skills and experience:

• Spent at least 6 years of experience in a Big 4 or mid-tier auditing firm, performing statutory and non-statutory audits of financial statements under International Financial Reporting Standards and International Standards of Auditing.
• Degree or equivalent qualification in Accounting and Finance.
• Experience in content development and delivery of Audit and Assurance trainings with excellent presentation/facilitation skills and ability.

Other preferred skills and experience:

• Proficiency in Microsoft Office.
• Familiarity with virtual delivery platforms including Microsoft Teams and Zoom.  
• Familiarity with learning management platforms such as Talent LMS.
• Familiarity with e-learn editing software such as Articulate360.
• Meticulous with strong organisation and administration skills.

The Financial Services ARM is responsible for the quality of enhanced due diligence reports produced for financial services clients. He/she will be responsible for a team of researchers to ensure that they produce clear, analytical and exceptionally well-written reports which help financial services Clients in the Asia Pacific region meet compliance and regulatory requirement.

He/she will be responsible for a range of tasks, including conducting scoping research, preparing proposal drafts, engaging with financial services clients to understand their requirements and answer follow up questions, managing enhanced due diligence reports to support major banking transactions such as IPOs and debt issuance, conducting desktop research and discreet interviews himself/herself, and reviewing and finalizing the reports drafted by junior researchers. He/she will also be responsible for overseeing the professional growth and development of his/her team members, and providing guidance and training to their work. He/she will support the work of his/her line manager in training managing internal and external resources in order to complete enhanced due diligence projects for financial institutions in a timely and effective manner

Project management of enhanced due diligence assignments for financial services clients

• Ensure that the enhanced due diligence reports produced by Scaled Diligence for its financial institutions clients are properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Assist in the proposal process, conduct scoping research, and communicate with clients to understand their requirements
• Manage projects of varying scale, finalize reports and organize research team in answering following up questions from financial institution clients
• Communicate directly with the clients, which primarily include members of the compliance or internal control departments of financial institutions, in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) enhanced due diligence reports, ensuring projects are of high quality and meet Clients’ specifications
• Conduct research into specific topics and issues and draft summaries and findings in situations where contentious issues arise, either as part of a team or independently, depending on the requirement of the situation
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues across Control Risks to address client queries

People Management

• Manage a team of researchers or senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support his/her line manager in recruiting new researchers

Regional research initiatives

• Interact regularly with researchers, supervisors, managers, and the Quality Assurance team to provide support and feedback on Scaled Diligence work
• Participate in discussions with other members of the Scaled Diligence team on potential service/product improvement

Essential

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• 3 to 5 years of experience in executing and managing enhanced due diligence projects for financial institution clients, in particular pre-IPO due diligence projects
• Good understanding of the requirement of financial institutions clients in APAC, including research methodologies, work scope, timeline, and special requirements
• Experience engaging with financial services clients regarding due diligence assignments, and organizing research teams to address follow up questions from the clients
• Full fluency in written and spoken Chinese and English is essential
• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in Chinese and English
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Proven ability to meet project deadlines and perform well under pressure  

Preferred

• Experienced working in a capacity similar to that of a Research Supervisor in a due diligence or investigative research firm
• Strong knowledge of the socio-political environment in greater China

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

We are hiring a Training and Quality Assurance Manager to lead staff capability development, service quality standards and continuous improvement across our wellness and traditional therapy outlets in Singapore.

Key Responsibilities:

- Design, implement and review training programmes for service staff, outlet teams and supervisors.

- Develop training materials, SOP guides and service quality benchmarks to support operational consistency.

- Conduct staff assessments, coaching sessions and refresher training to improve service performance.

- Monitor customer feedback, service quality indicators and operational compliance standards.

- Perform outlet audits and identify areas for improvement in service execution and customer experience.

- Work closely with management and outlet leaders to strengthen service quality, team discipline and customer satisfaction.

- Support onboarding and structured skills development for new employees.

- Prepare training reports, quality review findings and improvement recommendations for management.

Requirements:

- Strong ability to develop SOPs, training systems and quality monitoring processes.

- Good leadership, coaching and communication skills.

- Strong organisational skills and attention to detail.

- Experience in service, hospitality, healthcare, wellness or retail operations will be an advantage.

- Ability to support a multi-outlet environment and continuous improvement initiatives.

We are seeking a highly motivated candidatewho has strong experience in auditing IFRS financial statements, as well as apassion for learning and knowledge, to join us as Learning and DevelopmentManager for the Audit and Assurance division.  You will play a pivotalrole in enhancing the skills, knowledge, and performance of our employeesprimarily in the Audit & Assurance businesses, ensuring the continuousdevelopment and success of our workforce.

Responsibilities

• Work closely with key stakeholders on training needs to drive continuous improvements to the existing learning ecosystem.
• Design, develop and implement training and development programs that are aligned with the Firm’s strategy and address skill gaps within the workforce.
• Design, develop and deliver trainings related to financial reporting and audit methodology to the Audit and Assurance professional practice.
• Manage and monitor the deployment of training courses, including onboarding trainings for new employees.
• Ensure that the training programs and talent management practices comply with relevant regulations and standards.
• Prepare information required for external and in-house monitoring / compliance checks on training-related matters.
• Identification of training needs through participation in the Firm’s internal quality review processes.
• Provide coaching to Learning & Development support staff.

The successful candidate should have thefollowing skills and experience:

• Degree or equivalent qualification in Accounting and Finance,
• Strong audit and accounting background supported by at least 6 years of experience in conducting audits of financial statements.
• Experience in content development and delivery of Audit and Assurance trainings with excellent presentation/facilitation skills and ability.
• Proficient in Microsoft Office, and familiar with virtual delivery platforms including Microsoft Teams and Zoom.  Prior experience with learning management systems is preferred.
• Meticulous with strong organisation and administration skills.

Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven.

The Associate Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our clients protect their integrity and reputation.

S/he will also support the Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner. 

The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, people management skills and has excellent communication, writing and interpersonal skills.

People Management

• Manage a team of researchers and senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support the Research Manager in recruiting new researchers

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration

Regional research initiatives

• Assist Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
• Provide continual training and cascade updates to the VANTAGE methodology and approach
• Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
• Interact regularly with other Team Leads and Associate Research Managers to provide support and feedback on VANTAGE work
• Participate in discussions with other Team Leads and Associate Research Managers to provide insight on potential service/product improvement

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in English written and spoken is essential

• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in managing projects, especially where the project team is spread across several locations
• At least 1-2 years’ experience in line management
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines

Preferred

• Knowledge of software-based case management solutions
• Experience in a compliance team in a financial institution or a corporate setting
• Knowledge of other languages and the socio-political environment in the region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.