Total 1,288 Customer Service job vacancies

Job Highlight:

• Monday - Friday, 830AM - 6PM
• AWS & VB
• Central Region, Outram

Key Responsibilities

• Performs servicing and maintenance of equipment and system, installation of machinery.
• Collects and monitors customer equipment performance indices and performs schedules preventive maintenance (PM) with customer when required
• Liaises with customer directly for their
• Project coordination for installation and
• Plans and proposes project deadlines and carries out the tasks accordingly
• Perform on-call and standby duty as reqiored
• Initiative to identify and resolve technical issues
• Team player & meticulous and attention in details
• Positive attitude in customer servicing
• Good housekeeping practices

Applicants who possess for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to martin@mci.com.sg

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

The L1 Production Support Analyst serves as the first line of support for Java/Web-based applications supporting Product Risk and Market Risk systems. The role focuses on monitoring, incident triage, basic troubleshooting, and coordination with L2/L3 teams to ensure application availability and stability.

Key Responsibilities

• Monitor applications, batch jobs, and alerts.
• Perform initial issue analysis and resolution using runbooks.
• Log and manage incidents in ticketing tools.
• Escalate issues and support major incident calls.
• Assist with release and maintenance validation.

Skills & Experience

• Basic knowledge of Java/Web applications, Unix/Linux, and SQL.
• Familiarity with ticketing and monitoring tools.
• 1–3 years of IT support experience.
• Good communication and willingness to work shifts/on call.

Job Summary

Join The Little Nyonya / The Peranakan Club as a Part-Time Service Crew member. Enjoy flexible shifts, a supportive team, and opportunities to engage with Singapore’s Peranakan culture while earning extra income.

Responsibilities

• Greet and serve customers warmly to create a welcoming dining experience
• Take and process customer orders accurately during assigned shifts
• Maintain cleanliness and organization of the service area to ensure hygiene standards
• Collaborate with team members to support smooth daily operations
• Adapt to flexible shift schedules between 11:00 AM and 10:00 PM as needed
• Learn and share knowledge about Peranakan culture with customers to enhance their experience

Preferred competencies and qualifications

• Positive attitude and friendly demeanor to engage with diverse customers
• Willingness to learn and adapt in a fast-paced food service environment
• Ability to work part-time hours that fit around family or personal commitments

Other Information

• Working Location: Orchard / Redhill

- 6 months with options to extend 6 months

- $2,700 - $3,200

- Mon- Fri, 8:30 am - 6pm

- Ang Mo Kio

Responsibilities:

• Consolidate and validate timesheets submitted by employees and contractors.
• Verify billable man-days/man-hours and ensure supporting information is accurate and complete.
• Perform billing-related calculations based on established guidelines and contracts.
• Prepare and generate billing support documents, reports, and client-specific templates.
• Review data for accuracy, completeness, and compliance with internal requirements.
• Maintain and update records, databases, and trackers.
• Perform data entry and data validation activities.
• Follow up with stakeholders on missing or inconsistent information.
• Prepare periodic operational reports and summaries.
• Support process improvement, AI initiatives and administrative tasks as assigned

Period:

• 6 months with options to extend 6 months

Salary:

• $2,700 - $3,200
    

Working hours:

• Mon to Fri: 8:30 am - 6pm   

Location:

• Ang Mo Kio 

Requirements:

• Diploma in Business Administration, Operations Management, or related field.
• 1–3 years of experience in administrative, operations support, billing administration, or data processing roles. Candidates with no experience but strong analytical skills may be considered.
• Proficient in Microsoft office tools, Excel, including formulas, lookups, and data manipulation.
• Strong numerical aptitude and attention to detail.
• Ability to work with large datasets and perform accurate calculations.
• Good organizational and time management skills.
• Able to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong communication and coordination skills.
• Experience in timesheet administration, reporting, data/digitalization management, AI-enabled process will be an advantage.
• Meticulous and detail oriented.
• Strong analytical and problem-solving skills.
• High level of accuracy in data handling.
• Proactive and responsible.
• Team player with a positive attitude.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

joan@successhrc.com.sg (Registration No. R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg 

Job Responsibilities:

• First point of contact for the customers assigned
• Use the various tools to facilitate the orders until it reaches customer
• Provide open order report and alert customer actively on shipments and FG.
• Coordinate with plant and customer on the reject returns
• Adhere to Company's policy and procedures.
• Involve in audits and manage invoice payment issues if any.
• Facilitate customer visits as and when needed.
• Responsibilities with respect to significant aspects related link to operational control in work area.
• Any other duties as assigned by the supervisor.
  

Job Requirements:

• Minimum 1-2 years of experience in customer service, order processing, or administrative roles
• Diploma in Business Administration or equivalent
• Strong attention to detail and ability to prioritise tasks effectively
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications

JOB RESPONSIBILITIES:

Front Desk

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Be accountable for overall Quality of Service and Patient Satisfaction rate.

• Identify opportunities to recommend suitable treatment plans to our patients.

• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries.

• Communicate new initiatives to patients in a professional and tactful manner.

• Handle, process and record all inbound calls, responses, enquiries and customer interactions

  from various referral sources, social media platforms and direct call-ins for new patient

  appointment bookings.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

• Customer-oriented with passion in serving customers.

• Independent player and is motivated to complete any task without much supervision.

• Excellent telephone etiquette.

• xperience in healthcare or service-related industries is an advantage.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

LOCATIONS: Central and west location available

Job Summary

Support and coordinate sales activities to ensure smooth communication among customers, sales, operations, logistics, and finance teams while maintaining high customer satisfaction.

Responsibilities

• Coordinate daily sales activities to support the sales team in meeting sales targets.
• Prepare and follow up on quotations and proposals to facilitate sales processes.
• Maintain clear communication between customers and the sales team to ensure alignment.
• Monitor sales inquiries and provide timely responses to customers to enhance satisfaction.
• Process customer orders accurately and efficiently to ensure order fulfillment.
• Collaborate with order processing, warehouse, and logistics teams to ensure timely delivery.
• Track order status and proactively update customers on delivery schedules.
• Resolve order-related issues and discrepancies to maintain smooth operations.
• Serve as the primary contact for customers regarding order status, documentation, and service requests.
• Handle customer inquiries, complaints, and feedback professionally to build trust.
• Build and maintain strong relationships with existing customers to support retention.
• Prepare sales reports, order summaries, and performance tracking reports to inform management.
• Maintain accurate customer records, contracts, and sales documentation for compliance.
• Ensure proper filing and record management of all sales-related documents.
• Assist in preparing monthly sales forecasts and management reports to support planning.
• Coordinate shipment schedules with logistics to ensure timely dispatch.
• Monitor shipment progress and communicate updates to customers and internal stakeholders.
• Work closely with finance to ensure invoices and payment documentation are processed correctly.
• Use Microsoft Office Suite and ERP systems proficiently to manage sales and order data.
• Apply precision and meet objectives and deadlines consistently in daily tasks.

Preferred competencies and qualifications

• Fluent English communication skills to engage effectively in international settings.
• Experience with shipping software and key IT tools relevant to sales and logistics.
• Minimum 2 years of experience serving marine customers.

Key Responsibilities

• Install, configure, and maintain hardware (PCs, laptops, printers, network devices)
• Install and upgrade software applications and operating systems
• Provide technical support to end-users (onsite or remote)
• Diagnose and troubleshoot hardware, software, and network issues
• Perform routine maintenance and system updates
• Manage IT inventory (equipment, licenses, accessories)
• Set up user accounts, emails, and access permissions
• Ensure systems comply with IT security policies
• Liaise with vendors or service providers when required
• Maintain documentation of IT processes and incidents

About Restorative Care Department:

Are you passionate about making a difference in the lives of individuals affected by addiction? Do you have the empathy and determination to help others transform their lives? If so, we want you to join our team at the Restorative Care Department (RCD). At RCD, we are dedicated to delivering timely social interventions that address the root causes and reduce re-offending. Our mission is to promote rehabilitation and life transformation through our programmes and services. Join us in making a meaningful impact on the lives of those affected by addiction.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders and/or their next of kin

Requirements:

• Minimum a degree in Counselling recognised by Singapore Association for Counselling
• Possess at least two (2) years of experience working with offenders and ex-offenders will be an advantage.
• Certified Substance Addiction Counsellor (CSAC) with Association of Professional Addiction Counsellor (APSAC) or those trained in Motivational interviewing and/or Windows on Addiction will be given priority.
• Excellent interpersonal and written communication skills and maturity to work with families from diverse backgrounds.
• Proficient in Microsoft Office applications and the ability to thrive in a fast-paced, multi-tasking environment.

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Be part of a meaningful healthcare environment where you will support daily patient interactions, clinic operations, and quality care delivery. This role provides an opportunity to develop valuable healthcare service and administrative skills while working closely with medical teams.

Responsibilities:

• Assist doctors during consultation sessions and support basic examination procedures
• Record and update patients’ information accurately in clinical records and relevant forms
• Perform basic patient care activities such as eye evaluation tests, eye drop instillation, and provide guidance on basic eye care practices
• Assist patients with enquiries regarding payment schemes and clinic processes
• Manage patient registration, appointment scheduling, queue systems, and record retrieval
• Handle billing enquiries, cashiering duties, and front counter operations
• Prepare clinic reports and support daily administrative activities
• Coordinate with doctors, nurses, and internal teams to address patient-related matters
• Support clinic opening and closing procedures when required

Requirements:

• Minimum N/O/A Levels or Diploma in any discipline
• No prior experience required; structured training and guidance will be provided
• Able to commit for a minimum of 3 months
• Available to commence work immediately or within a short notice period
• Strong communication skills with a patient-focused mindset
• Interested in building experience within the healthcare industry

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Patient Services Associate)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

LED Service and Repair Technician (Entry Level)

Requirements

• Basic PCB soldering and desoldering skills.
• Familiarity with soldering stations, hand tools, and basic repair equipment.
• Keen interest in electronics repair and LED display technology.
• Willingness to learn LED module repair, troubleshooting, testing, and maintenance through structured on-the-job training.
• Basic understanding of electronics, electrical systems, or related technical fields is an advantage.
• Fresh graduates, ITE, NITEC, Higher NITEC, Polytechnic graduates, and vocational/technical certificate holders are encouraged to apply.
• Candidates with electronics, electrical, AV, or repair experience will have an added advantage.
• Positive attitude, willingness to learn, and attention to detail.
• Able to work independently and as part of a team.

Salary & Career Development

• Entry Level / Trainee Technician: SGD 2,200 – 2,600
• Progression to Junior Technician: SGD 2,600 – 3,000
• Progression to LED Service and Repair Technician: SGD 3,000 – 4,000

Salary will be commensurate with qualifications, skills, and experience. Comprehensive training and career development opportunities will be provided to support professional growth within the Company.

Company Overview

TeleScience Singapore is an established ICT company supplying and servicing a broad range of networking, broadband transmission, GPS time servers and synchronized clocks, cyber security solutions and test equipment. Our clients include telecom carriers, service providers, local and foreign MNCs, and system integrators.

Job Summary

Provide comprehensive pre-sales and post-sales technical support for ICT products, ensuring successful project implementation and customer satisfaction through consultancy, demonstrations, installation, training, and maintenance.

Responsibilities

• Deliver technical consultancy during pre-sales to support customer decision-making and product proof of concept demonstrations
• Execute post-sales activities including installation, commissioning, training, and maintenance of ICT equipment to ensure operational success
• Collaborate with customers and suppliers to coordinate and ensure timely and effective project implementation
• Advise and support the internal sales team with technical expertise to enhance sales effectiveness
• Monitor and manage inventory levels to maintain sufficient stock for fulfilling maintenance contract obligations

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operation.

• Perform SQL queries and data analysis for troubleshooting and investigation.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system