Total 1,243 Customer Service job vacancies

Quality Manager (Call Centre), 1 Year Contract Up $7.5K
Working Location: Near to Clarke Quay MRT / Novena MRT
Working Hours: Mon - Thurs (8.30AM to 6.00PM), Fri (8.30AM to 5.30PM)

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.

• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.

• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.

• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.

• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.

• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.

• Perform service recovery calls/emails as needed for de-escalation.

• Determining call quality and standards via call audits and calibrations.

• Evaluate and improve current email templates for continuous improvement.

• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.

• Timely reporting to management team and stakeholders

• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.

• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

• Perform other ad-hoc duties as assigned.

Responsibilites:

• Support the clinical team in advising clients on financial assistance schemes, ensuring timely updates for means testing reviews and subsidy renewals
• Assist the clinical team with administrative processes to facilitate effective service delivery to clients and caregivers
• Manage the onboarding of new clients, including scheduling and rescheduling of initial assessments, processing subsidy applications and responding to rehabilitation-related enquiries
• Provide support in the initial assessment of client and caregiver needs, including basic case management under the guidance of a Case Manager or Social Worker
• Enhance clients’ and caregivers’ ability to cope by coordinating and streamlining access to relevant community services
• Provide clients and caregivers with appropriate information, guidance, and referral support
• Conduct joint home visits with Case Managers, Social Workers or members of the multidisciplinary team when required
• Support the planning and execution of events or projects related to client and caregiver support
• Participate in case discussions with the clinical team
• Prepare, consolidate and monitor monthly reports and relevant statistics
• Ensure timely and accurate documentation in both digital systems and physical records
• Perform any other duties as assigned by the reporting officer

Requirement:

• Diploma or Advanced Diploma, preferably in a healthcare-related discipline
• Minimum 1–2 years of relevant experience in the healthcare or social services sector
• Compassionate and patient individual with a gentle disposition, strong empathy and active listening skills
• Team player with strong interpersonal and communication abilities
• Familiar with or able to quickly understand the healthcare and social services landscape
• Demonstrates a positive attitude, adaptability and maturity in a dynamic work environment

Interested candidates who wish to apply for the advertised position, please click on “Apply Now” or WhatsApp us at 8909 8083 for quicker respond. Alternatively, you may send your resume to jamie.chan@chiefrecruit.com for better reach.

We regret that only shortlisted candidates will be notified.

Reg. No.: R1987360 (Chan Jie Min)

EA License No: 24C2083 (Chief Recruit Pte Ltd)

By submitting your personal information and resume (CV) to us, you grant permission to Chief Recruit Pte Ltd and its associated entities to collect, process, and share your personal data for the purposes outlined in the Privacy Policy, which can be accessed at https://chiefrecruit.com/privacy-policy. You confirm that you have reviewed, understood, and accepted the terms of the Privacy Policy.

Overview         

Responsible for project performance interms of HSE, schedule, design, scope quality, stakeholders, process, risk, project administration and cost. You will be required to perform duties diligently to the quality standards set by the Company and conform to the Company’s policies and business systems and be always committed to their implementation and continuous improvement.

Your role

• Project execution and administration using established work processes and company quality management systems.
• Leading interactive planning sessions and establishing project schedules.
• Risk identification and establishing project risk register.
• Liaising with the client and stakeholders to ensure all client requirements related to the work packages are met, in accordance with company procedures.
• Managing all employees under your report to ensure they are working efficiently and completing tasks correctly.
• Assist in all procurement/contract administration activities, including but not limited to preparing technical specification, reviewing, and analysing submissions, preparing reports, negotiating with tenderers/contractors, chairing and writing minutes, administering awarded contracts and closing final accounts for awarded contracts.

About you

• Preferred Degree Holder in Engineering/Architecture/Interior Design or relevant discipline.
• Have a minimum of 8 years of relevant experience across Data Centre / Telecom projects
• Understanding of modular constructionwill be an advantage
• Excellent communication and presentation skills
• Professional accreditation preferred e.g. PMP, RICS, CIOB
• With good understanding of statutory submissions following Fitting out work
• Able to work independently and run construction meetings
• Able to coordinate between stakeholders including clients, consultants and contractors

Rewards & benefits

Explore the rewards and benefits that helpyou thrive – at every stage of your life and your career.

This includes:

• Comprehensive life insurance coverage.
• Premium medical insurance.
• Generous annual leave balance.
• Flexible and hybrid work solutions.
• Remote work opportunities outside of country.
• Discretionary bonus program.
• Relocation assistance.
• Transportation & housing allowances (available for remote work locations).
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

Seize every opportunity to sharpen yourskills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis

We're AtkinsRéalis, a world-classengineering services and nuclear organization. We connect people, data andtechnology to transform the world's infrastructure and energy systems.Together, with our industry partners and clients, and our global team of consultants,designers, engineers and project managers, we can change the world. We'recommitted to leading our clients across our various end markets to engineer abetter future for our planet and its people.

Find out more.

Preschool Principal

• Company Benefits & Incentives
• Career Progression Opportunities
• Location: Bright Hill

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• Principal - ADECL / DECCE-L / DPL

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children
• Responsible for the strategic direction and overall management of the preschool
• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.
• Responsible for all government related matters such as ECDA including renewing and maintaining of license
• Set educational standards and goals and help establish policies, procedures and programs to carry them out
• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies
• Implementation of specific center programs, initiatives and events
• Handle center administrative matters and enrolment
• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements
• Management and optimization of center resources
• Prepare budget and control budget expenditures

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

• Respond promptly to incoming phone calls and customer inquiries via email, social media, and chat to provide accurate information.
• Resolve customer complaints and concerns professionally and within a timely manner to maintain satisfaction.
• Maintain up-to-date knowledge of company products to answer customer questions effectively.
• Identify and act on opportunities to upsell or cross-sell products and services to customers.
• Collaborate with team members and other departments to ensure consistent and high-quality customer service.
• Follow company policies and procedures when managing customer requests and issues.
• Participate in training programs to continuously improve customer service skills and product knowledge.

Qualifications and Skills:

• Experience in customer service or knowledge of Air-Conditioning & Mechanical Ventilation systems are preferred.
• Proficiency with Simplify software, Excel, and other customer service tools.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong problem-solving and decision-making skills applied to customer interactions.
• Positive and empathetic attitude toward customers.
• Chinese or Japanese language skills (added advantage for communicating with specific customer segments).

Requirement to support:

• Desktops and laptops including monitors, keyboards, mouse,webcams etc.

• Desktop operating systems

• Printers and multi-functional copiers

• Commercially off the shelf applications for office automation such as Microsoft 365

• Customer’s enterprise business applications

• Cybersecurity related software

• Meeting Room equipment for Teams/Zoom meetings

• Mobile devices such as smartphones and tablets

• IP phones

• VPN client for remote access

• Virtual Desktop Infrastructure (VDI) Responsibility

• Setup and configuration services e.g. onboarding EUCDswhich includes support for all IT related applications and services used by theusers or required by the EUCDs.

• Incident handling services e.g. troubleshooting EUCDs whichincludes support for all IT related applications and services used by the usersor required by the EUCDs.

• On-site service counter

• Desk side support

• Premium service support for VIPs

• Account management e.g. Active Directory (AD) /Azure AD(ADD) account, grouping, email/mtg room

• Software distribution services e.g. Software catalogueservices/software distribution with Authorised software management workflow

• Patch management services e.g. Patch and firmware upgradeincluding BIOS for endpoint devices

• Endpoint security protection services

• Network access control support services

• Multi-factor authentication management services including MS Self Service Password Reset (SSPR) management

• Mobile device management (MDM) services

• Microsoft Teams with VOIP support for softphone &handphone

• Desktop Imaging

Job Responsibilities:

•  Perform continuous monitoring, routine patrols, and inspection of data centre infrastructure, critical facilities, and associated equipment.
•  Manage day-to-day maintenance coordination, and escalate any critical troubleshooting requirements that needs to be conducted by manufacturers.
•  Conduct routine checks of M&E and critical systems performance.
•  Record and report daily operating conditions, abnormalities, and system status.
•  Supervise and oversee OEMs, subcontractors, and service vendors performing works on electrical, mechanical, fire, and critical facilities systems.
• Ensure all vendors deliver competent, safe, and quality services in compliance with contractual obligations, site rules, and safety requirements.
• Coordinate and monitor scheduled and ad-hoc vendor activities, ensuring proper documentation and work completion.
• Promptly respond to incidents, alarms, and emergency situations.
• Execute incident escalation in accordance with approved escalation matrices and emergency response procedures.
• Provide standby and emergency support when activated, including shift stand-in or additional coverage as required.
• Ensure proper handover and takeover of duties during shift changes.
• Carry out duties that comply with approved SOPs (Standard Operating Procedures), MOPs (Method of Procedures), and EOPs (Emergency Operating Procedures).
• Carry out all work strictly in accordance with site processes, operational governance, and safety regulations.

Requirements:

• Nitec / Higher Nitec / Diploma in Electrical/Mechanical/DC Infrastructure or relevant engineering discipline (Electrical, Mechanical or related fields)
• Additional certifications relevant to the industry is an added advantage
• 1 -2 yeas experience maintaining electrical, mechanical, fire protection system in facility management, particularly handling critical systems would be an added plus
• Strong problem-solving abilities, communication skills, and the ability to work independently and as part of a team
• Proficient in Computer skills eg. microsoft office, google emails, docs etc
• Shift work & Standby Duty is required

Salary: SGD $3,200 – $3,500 per month

Are you a highly organized and customer-focused professional who thrives in a fast-paced business environment? We are looking for a Customer Service Coordinator to join a growing international organization and play a key role in supporting customers, coordinating sales operations, and ensuring seamless order fulfillment across regional markets.

This is an excellent opportunity for individuals with experience in customer service, sales coordination, or order management who are looking to develop their career within a collaborative and globally connected team.

Key Responsibilities

• Serve as the primary point of contact for customers and provide excellent customer support for assigned markets.
• Prepare and manage quotations independently while ensuring healthy margins and supporting sales objectives.
• Coordinate end-to-end order processing, including order entry, backorder management, shipment follow-ups, and delivery updates.
• Maintain accurate customer records, databases, documentation, and filing systems.
• Work closely with Sales, Procurement, Logistics, and Management teams across Singapore and overseas offices to ensure smooth operational execution.
• Monitor sales performance and market trends, preparing reports, analyses, and evaluations to support business decisions.
• Support the planning and execution of sales and marketing initiatives alongside internal stakeholders.
• Assist with the coordination of customer visits, meetings, and business travel arrangements when required.
• Participate in process improvement initiatives, quality management activities, and cross-functional projects.
• Provide guidance and training to new Sales Coordinators as needed.
• Support Shipping and Logistics operations during peak periods or team absences.
• Ensure all assigned responsibilities are completed accurately, efficiently, and within established timelines.

Requirements

• Diploma or Degree in Business Administration, Customer Service, Sales, or a related discipline.
• Prior experience in customer service, sales coordination, order processing, customer support, or administrative functions is preferred.
• Strong communication and interpersonal skills with the ability to build positive relationships with internal and external stakeholders.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office applications; experience with ERP or CRM systems will be advantageous.
• Positive attitude, strong sense of responsibility, and ability to work both independently and as part of a team.

Why Join Us?

• Opportunity to work within an international and multicultural business environment.
• Exposure to regional and overseas customer and sales operations.
• Supportive and collaborative team culture.
• Career growth, learning, and development opportunities within a growing organization.

If you enjoy customer interaction, sales support, and coordinating business operations across multiple stakeholders, we would love to hear from you.

- Perform general receptionist and administrative duties

- Perform data entry using Customer Relationship Management (CRM)

- Ensure proper documentation and filing system

- Excellent telephone etiquette

- Book and conform appointments via phone calls, and/or SMS

- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required

- Attend to customer’s enquiries

- Manage customer’s appointment bookings

- To deliver all customer service with excellence

- Guiding and training new staff members to promote internal growth

Job Requirements

- Experience in retail or telemarketing experience will be an added value.

- Able to commit to working retail hours on weekdays and
weekends/public holidays.

- Cheerful & out-going characteristic

- Customer-oriented.

- Have basic PC skills

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 执行一般接待员和行政职责

- 使用客户关系管理(CRM) 软件执行数据输入

- 确保适当的文件和归档系统

- 优秀的电话礼仪

- 通过电话和/或短信预订和确认客户的约定

- 处理来电和回电，将电话转接到相应部门并在需要时记下消息

- 处理客户的查询

- 管理客户的预约

- 提供卓越的客户服务

- 指导和培训新员工，促进内部成长

工作要求

- 有零售或电话营销经验将是一个附加值

- 能够接受在零售时间上班，周日、周末和公共假期（

- 性格开朗外向

- 以客户为导向

- 具备基本的电脑技能

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

Job Description:

• Act as the first point of contact for the customers
• Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

1 Year Contract

Job Requirements:

• At least two (2) years of relevant working experience in handling contact centre cases in a call centreor service industry environment.
• O level/higher NITEC
• Comfortable in taking calls in English and 1 other language

Work Location : 1 Greenwich Dr

Working Hours : Monday - Friday 8:30AM - 6:15PM or 8:00AM -5:45PM

Customer Support Officer

• Contractual role (opportunity to convert to a permanent role based on performance)
• $2200 to $2500
• Location: Kaki Bukit

Rotating Shift (Morning: 7am-4pm or Afternoon: 1:30pm-10:30pm), off 2 days per week or
Permanent Night Shift (10pm-7am), off 2 days per week (Night shift allowances $10 per night shift)

On the job training is provided. First month training conducted during office hours (8am-5pm).

Job Requirements

• Minimum GCE O Level, NITEC or equivalent
• Applicants with call center or customer service experience will have an added advantage.
• Must be willing to work on shift schedules

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the operation coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customer
• Disseminate work requests to operation teams
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records
• Other duties as when assigned by Supervisors

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Acquisition Executive (Branch)

• Working Location: Island wide branch; Office at Dhoby Ghaut
• 6 Days Working [Depends on branch opening hours]
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities & Duties:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Field Technician

Salary: $ 2350 - $ 3000 + OT (Depends on Experiences, Can ask higher)

Address: Near Tiong Bahru MRT

Working hours: Monday - Friday / 8.45am to 6pm
                            Alternate Saturday / 8.45am to 1.15pm

Job Requirements

• At least 1 year of relevant experience
• Good knowledge of Cabling installation
• Experience in structure cabling
• Able to assist in Basic IT networking and support
• Possess Singapore Class 3 License 

Job Description

• Product configuration, setup and training
• Able to conduct site survey
• IT knowledge in networking & structure cabling
• On-site installation and commissioning of installed system
• Provide on-site after-sales and project support
• Attend Service call for Faults Clearance
• Attend Ad-hoc and maintenance service support
  

Interested applicants kindly submit through here or send your resume to (joevy_tan@thesupremehr.com) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Contact +65 9019 3218 for other roles!

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role: Counter Service (Part Time)

Industry: Food and Beverage (Halal Ingredients)

Marina One

11am - 3pm (Mon - Thurs)

$ 800, without break

Mapletree Business City

11am - 3pm (Mon - Thurs)

$ 800, without break

One North

11am - 3pm (Mon - Thurs)

$ 800, without break

Plaza 8 @ Changi Business Park

10.30am - 2.30pm (Mon - Thurs)

$ 800, without break

Tampines 1

10.30am - 2.30pm (Mon - Thurs)

$ 800, without break

Requirements:

• Training provided

Responsibilities:

• Handle day-to-day operations according to SOP
• Provide friendly customer service
• Plating food for counter service
• Cooking and mixing rice
• Stock-taking
• Replenishing required ingredients
• Cleaning and washing all used service / kitchen tools, equipment and workstations
• Sweeping and mopping
  

Tai Jia Seng Reg No: R26159755

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Personal Care Officer
Salary : $2,500 - $3,300
Working hours: 5 days - 44 hours / week 
Rotating shift : 8:30am - 6:30pm / 8am - 8pm (AM) / 8pm - 8am  (PM)
Location: Buangkok

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279