Total 4,261 Customer Service job vacancies

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
• Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for users’ desktops, laptops, system/OA software, NAS, printers/MFP, backup facilities, and other related IT equipment.
• Troubleshoot computer network issues in a Windows domain environment, including TCP/IP, Active Directory, Wireless AP, Firewall, Router, and Switch.
• Set up and administer corporate email systems, including Exchange Server, Outlook, and Mobile ActiveSync.
• Perform system administration for various servers.
• Maintain hardware and software inventory records.
• Review, recommend, and implement IT initiatives to improve IT operations.
• Supervise contract workers and conduct outdoor site surveys across areas such as telecommunications, machinery, networking, IoT, and other IT equipment.
• Perform any other tasks assigned by the immediate supervisor.

APPLY NOW!!!

• Diploma/Degree in IT or a related field.
• At least 3 years of hands-on experience in end-user support for hardware and software
• Possess fieldwork experience in outdoor IT projects.
• Able to liaise and follow up effectively with vendors and users, both onsite and offsite.
• Able to suggest new ideas and contribute to improving IT operations and project work.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84526 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description :

• Perform on-site installation & commissioning of laboratory equipment, troubleshooting, repair, and maintenance
• Provide after-sales services, prepare service quotation/reports & conduct training for customers
• Perform QC validation test on equipment before delivery/ship
• Attend to customer's inquiry pertaining to services (phone & email)
• Responsible for in-house equipment maintenance and repair
• Working closely with the Sales/ Customer Care department
• Support the overseas distributors on technical issues on our house brand equipment
• Maintain & update the user manual/training document/technical document
• Support the implemented GDPMDS & ISO 13485 Quality Management System

Job Requirement:

• Min Diploma in Biomedical/Mechanical/Electrical Engineering or its equivalent
• Ability to read, interpret and analyze schematics, assembly drawings, and wiring diagrams
• Possess good verbal & written communication skills
• Able to work in a team
• Able to multitask and work under pressure
• Good analytical and troubleshooting skills
• Good organization and time management skills
• Enjoy working in a dynamic startup culture

Core Responsibilities:

-Observe assigned work area and/or other work areas, locate unused trolleys left by passengers.

-Collect unused trolleys using basic planning methods to gather, stack and move trolleys to designated Trolley Staging Point(s).

-Transport unused trolleys using lightweight transport machinery or manually transporting them.

-Practice caution and watch for passengers/structures (i.e. chairs) while moving unused trolleys to designated Trolley Staging Point(s).

-Ensure minimum number of trolleys is always available at the designated Trolley Staging Point(s) located within assigned work area.

Job Specifications (Qualifications/Experiences):

- Adaptable to change and a good team player.
- A valid Class 2/3 license is preferred.
- Experience with equipment such as forklifts is advantageous

10.20pm - 6.40am

Duties

• Attend to customer inquiries and provide excellent customer service experience
• Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
• Perform opening and closing settlement for POS and BSS for daily cash reconciliation
• Perform bag wrapping service and upselling of baggage services or products
• Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
• Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
• Responsible for store cleanliness and image
• Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

• Familiarity with POS system will be on an added advantage
• Good interpersonal and communication skills
• Team player
• Ability to converse in basic English
• Able to obtain an Airport Pass (Airside).
• Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*Fixed shift
Night: 10.45pm - 7.05am

Job Description

• Handle customers’ enquiries; high volume of calls (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests; escalation of messages
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Salary: $2,100 + $400 (Allowance)
• Yearly performance bonus

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, PM - 11:30AM to 9PM
• Shift shall be rostered. - With 1 hour of mealtime
• 5-day work week, inclusive of 1 weekend workday
• 2 Off days

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

Engagement & Operations Support Officer

About the Role

We are looking for a proactive and detail-oriented Engagement & Operations Support Officer to support a national initiative aimed at driving cultural participation across communities. This role combines engagement, operations, and event execution to ensure a seamless and positive experience for stakeholders and the public.

Key Responsibilities

Engagement & Outreach

• Support outreach strategies to drive awareness and participation
• Engage with arts, heritage, and community partners
• Assist in executing targeted engagement plans for different demographics
• Support offline outreach activities such as roadshows and community events

Partnerships & Events

• Coordinate and support event planning and execution
• Manage logistics for activations, roadshows, and partnerships
• Liaise with internal teams, partners, and stakeholders

Operations & Customer Service

• Support helpdesk and customer service operations
• Respond to enquiries and ensure service standards are met
• Monitor performance metrics and support improvements

Administration & Risk Management

• Assist in documentation, SOPs, and reporting
• Provide administrative and coordination support
• Identify and manage operational risks

Requirements

• Minimum 2 years of experience in events, communications, or administrative support
• Background in Communications, Events, Arts Management or related fields preferred
• Strong organisational skills with attention to detail
• Good communication and stakeholder management skills
• Proficient in Microsoft Office and digital tools
• Able to multitask and work in a fast-paced environment
• Willing to work evenings/weekends when required

What We’re Looking For

• A team player with strong interpersonal skills
• Adaptable and resourceful problem-solver
• Passion or interest in arts, culture, or public engagement

Next Step

• Drop your resume and contact us to follow-up, or send your resume to weijun.ng@adecco.com  or wa.me/85149149
• Only shortlisted candidates will be contacted

Ng Wei Jun

EA License No: 91C2918

Personnel Registration Number: R26160702

Job Description & Requirements

What is INITIA?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

• Bada Hair (Previously known as Leekaja Beauty Salon)

• Walking on Sunshine

• You Are My Sunshine

• Ministry of Scalp Therapy

• F&B Brands

We are hiring additional Customer Service Officers.

He or she will be addressing the needs of all customers and ensures an exceptional guest experience.

If you're passionate and has a background in customer service, apply now! Be part of our growing Family!

ROLE OVERVIEW :

- Communicate with customers, understand their needs and attend to their queries

- Handle and resolve customers’ feedbacks and concerns

- Ensure a wonderful salon experience for our customers to increase customer retention

- Handling phone enquiries with etiquette

- Serving light refreshments to customers and attending to their needs

- Schedule customers’ appointments and other ad-hoc duties as assigned

- Gather customer satisfaction levels and feedback on customer services for continuous improvement

- Provide feedback and ideas to improve operations and enhance customer experience

- Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

WHAT WE ARE LOOKING FOR :

- Well-groomed and maintain a professional self that suits our salon image.

- Good and precise communication skills

- Service oriented and passionate about serving customers

- Prior experience in the beauty line would be advantageous

- Prefer can start immediately

WHAT TO EXPECT :

- Training is provided

- Opportunity for career progression

- Staff Discounts

- Birthday Vouchers

- Annual Leave, Marriage and Compassionate leaves

- Good performance annual increment

- Referral incentive

Salary: Up to $3000
Working Hours: Mon to Fri - 8.00am to 5.30pm
Location: Hillview

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary.

Requirement

• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

If you are interested in this role, please email your CV to info@theinception.com.sg or WhatsApp it to +65 8168 7877.

*We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

EA License No.: 22C1153
EA Personnel Reg No.: R22108717

JOB SCOPE

• Part of the technical team of the Marine Care Group
• Provide remote and/or on-site cleaning and technical advice
• Performing super cargo services onboard - various cleaning from water white to wall wash standards, dirty to clean etc
• Supporting chemical sales by assisting and joining the commercial teams during client visits for technical/ cleaning support
• Boarding vessels to give product usage support
• Be an advisor to the R&D group of Marine Care in the practical use of chemicals and cleaning procedures onboard and join vessels to test newly developed products in clean ability and effect ability
• Provide trainings on chemicals, equipment, and cleaning to both inhouse staff and carry out client/crew trainings
• Understanding all marine care product range and build up technical knowledge to advise internal team and clients
• Handle client queries with regards to cleaning advise, product usage, troubleshooting and complaints
• Willingness to travel frequently as needed for onboard jobs
• Assist with other ad-hoc technical and commercial tasks

REQUIREMENT

• Minimum 5 years of tank cleaning experience either onboard or in supercargo capacity cleaning various grades of CPP, palms, dirty cargoes etc. sailed as C/O or master onboard preferred
• Extensive knowledge of chemical tanker operations and tank cleaning chemicals handling and ship operations
• Excellent communication and interpersonal skills, with strong command over English both verbal and written
• Able to communicate effectively and experience working with multicultural teams and handle diverse crew onboard
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Ideal position for a candidate who can work independently and be a team player and help and guide the team through their experience and knowledge
• Experience working in a corporate environment and email handling will be added advantage

Responsibilities:

• Assist couples and guests during marriage solemnisation ceremonies
• Manage queues and registration processes
• Handle basic customer enquiries
• Support self-service kiosks and administrative tasks
• Assist with document verification support

Requirements:

• Minimum 1 year customer service experience
• ITE qualification or equivalent and above
• Computer literate
• Friendly, professional, and customer-oriented

Working Hours:

• Monday to Friday: 8:00am – 5:30pm
• Saturday: 8:00am – 5:30pm
• Public Holidays excluded

Contract Duration:
24 months with an option to extend for 12 months.

We are looking for an experienced IT Support Engineer to join our technology team. You will be responsible for providing L2/L3 application support, ensuring stability, availability, and performance of business-critical systems and applications.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $8,000(basic) + AWS
• Job Type: Contract

Key Responsibilities

• Provide L2/L3 application support for production and non-production environments.
• Monitor application and infrastructure performance to ensure system availability, reliability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels.
• Perform root cause analysis and implement preventive measures to minimise recurring issues.
• Manage incident ,problem, and change management activities following ITSM best practices.
• Support system deployments, releases, and operational readiness activities.
• Develop and maintain operational procedures, technical documentation, and support runbooks.
• Analyse operational metrics and prepare regular reports on system health, service performance, and improvement initiatives.
• Drive automation initiatives to improve operational efficiency and reduce manual effort.
•  Participate in on-call support or after-hours maintenance activities when required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Strong troubleshooting and problem-solving skills across applications and infrastructure.
• Experience with ITSM processes including Incident, Problem, and Change Management.
• Hands-on experience with monitoring and observability tools
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• ITIL Foundation or related certifications.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd -11C5781

Our client, a globally recognized leader in specialty additives (plastics additives) business, is currently hiring for technical support &development specialist. This role will collaborate closely with Sales, Marketing, and R&D teams to align strategic priorities, coordinate cross-functional initiatives, and drive successful project delivery and commercial growth

Key Responsibilities:

1)    Lead Technical Customer Support

• Serve as the primary technical expert for customers, providing guidance on additive technologies and their impact on product performance and processing conditions.
• Act as the go-to technical advisor for both direct and indirect customers, addressing complex technical challenges and inquiries.
• Build and maintain strong relationships with key customer stakeholders, becoming their trusted partner for technical support.
• Identify customer challenges, develop workable hypotheses, and design and execute laboratory or production-scale trials to validate solutions.

2)    Drive Customer Value and Commercial Success

• Collaborate closely with Sales, Marketing, and R&D teams to align priorities, coordinate initiatives, and accelerate project delivery and business results.
• Keep up to date with emerging developments in polymers, additives, and industry applications to provide relevant technical expertise.
• Evaluate and demonstrate the value delivered by company solutions to customers.
• Identify customer requirements and help translate technical benefits into tangible commercial opportunities.

3)    Support Innovation and Product Development

• Contribute actively to the global technical network by sharing knowledge, best practices, and problem-solving expertise.
• Partner with the New Product Development team to support customer adoption and successful commercialization of new products.
• Leverage market intelligence and industry insights to identify opportunities for innovation and future growth.

Key Qualifications:

• Bachelor's or Master's degree in Engineering, Materials Science, Polymer Science, or a related technical discipline.
• Minimum of 7 years of experience in a customer-facing technical support role or a technical position within the plastics industry.
• Hands-on expertise in polyolefins, including PP/PE production, compounding, conversion, additives, or masterbatch applications, is highly preferred.
• Proficiency in both Korean and English, written and spoken, is essential to effectively engage with customers and stakeholders across the Korean market.

Interested applicants please click APPLY NOW

Do note that we will only be in touch if your application is shortlisted.

Jennifer Maria Hardicar

JAC Recruitment Pte Ltd 

EA License Number: 90C3026

EA Personnel: R1987984

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data centre operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

• Act as the senior technical point of contact for hyperscale and enterprise clients across APAC during pre-sales and early implementation phases, leading and developing the in-country Solutions Leads who own day-to-day customer engagement in each market.
• Oversee the gathering and interpretation of customer requirements for APAC deployments through the in-country Solutions Leads, ensuring alignment with Zerra's regional capacity roadmap, internal capabilities, and commercial goals.
• Set the standard for translating client expectations into clear technical deliverables across APAC sites, and validate feasibility against local power, land, and connectivity constraints in partnership with country teams.
• Partner with commercial leadership to provide senior technical insight during pricing, contract structuring, and bid development across APAC, accounting for country-specific cost drivers, tax structures, and customer commercial norms in each market.
• Own the RFP response process across APAC opportunities — direct the in-country Solutions Leads and cross-functional response teams, and approve final submissions to customers, ensuring quality, consistency, and on-time delivery across the region.
• Coordinate with operations, design, and delivery leadership across APAC to ensure solutions can be executed to client standards and comply with applicable local codes and statutory approvals in each jurisdiction (e.g. CEA/NBC/BIS in India, METI in Japan, AS/NZS in Australia).
• Own the development of a reusable technical collateral library across APAC (solution templates, design responses, bid support documents), tailored by the in-country Solutions Leads to reflect local site, power, and regulatory conditions.
• Serve as a senior technical thought partner in strategic customer discussions and internal roadmap planning for Zerra's APAC portfolio, including expansion across Australia, Japan, India, and other emerging APAC DC markets.

Location: Boon Lay

Salary Range: $2800 to $3000

Working Days & Time: Mon to Fri (8am to 5.45pm)

Job Descriptions:

• Perform routine inspections, preventive maintenance, and emergency repairs on diesel, gasoline, electrical, and hydraulic ground support equipment to ensure optimal performance and reliability

• Identify and troubleshoot mechanical, electrical, and hydraulic faults using diagnostic tools, technical manuals, and testing equipment to minimize downtime and maintain operational efficiency

• Ensure all equipment complies with safety regulations, company procedures, and operational standards by conducting regular safety checks and corrective actions when necessary

• Maintain accurate and up-to-date maintenance records, service logs, and repair documentation to support equipment tracking, compliance, and maintenance planning

 Job Responsibilities:

• NITEC / Higher NITEC / Diploma in Electrical Engineering, Mechanical Engineering, Mechatronics, or related discipline

• Minimum 1–2 years of relevant experience in Ground Support Equipment (GSE), heavy equipment, automotive, or industrial machinery maintenance

• Ability to troubleshoot mechanical, hydraulic, and electrical systems independently

• Able to read and understand basic electrical schematic diagrams

• Working knowledge of Microsoft Office applications, AutoCAD, and Adobe Acrobat

• Willing to travel to multiple work locations for servicing and training when required

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21103663 | EA Personnel Name: Azhar Anuwar