RESPONSIBILITIES
1)Â Â Â Â Administrative Functions
·       Support the Service Manager in preparation of weekly and monthly service reports.
·       Process meter billing and ensure accurate updates in the CRM system.
·       Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
·       Maintain proper documentation and service records for audit and tracking purposes.
2)Â Â Â Â Technical Functions
·       Assist in the installation, setup, and configuration of copiers/ multifunction printers(MFPs) and smart office solutions.
·       Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
·       Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
·       Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.
REQUIREMENTS
·       Diploma in Engineering, IT, Electronics, or related discipline.
·       Experience in copier/ MFP servicing, print solutions, or office automation systems.
·       Sound knowledge of network setup (IP configuration, drivers installation).
·       Proficient in MSOffice (Excel, Power point), MCSE, HTML
·       Good communication and interpersonal skills.
·       Able to work independently and as part of a team.
·       Willing to travel for on-site servicing across Singapore.
Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:
·      Position applying for
·      Current remuneration
·      Expected remuneration
·      Notice period
Jason Chow Yew Fai
EA License No : Â Â Â Â Â 06C4642
EA Reg No :Â Â Â Â Â Â Â Â Â Â R25158800
We regret that only shortlisted candidates will be notified.