Total 203 Customer Service job vacancies in Upper Coomera

Salary: SGD $3,200 – $3,500 per month

Are you a highly organized and customer-focused professional who thrives in a fast-paced business environment? We are looking for a Customer Service Coordinator to join a growing international organization and play a key role in supporting customers, coordinating sales operations, and ensuring seamless order fulfillment across regional markets.

This is an excellent opportunity for individuals with experience in customer service, sales coordination, or order management who are looking to develop their career within a collaborative and globally connected team.

Key Responsibilities

• Serve as the primary point of contact for customers and provide excellent customer support for assigned markets.
• Prepare and manage quotations independently while ensuring healthy margins and supporting sales objectives.
• Coordinate end-to-end order processing, including order entry, backorder management, shipment follow-ups, and delivery updates.
• Maintain accurate customer records, databases, documentation, and filing systems.
• Work closely with Sales, Procurement, Logistics, and Management teams across Singapore and overseas offices to ensure smooth operational execution.
• Monitor sales performance and market trends, preparing reports, analyses, and evaluations to support business decisions.
• Support the planning and execution of sales and marketing initiatives alongside internal stakeholders.
• Assist with the coordination of customer visits, meetings, and business travel arrangements when required.
• Participate in process improvement initiatives, quality management activities, and cross-functional projects.
• Provide guidance and training to new Sales Coordinators as needed.
• Support Shipping and Logistics operations during peak periods or team absences.
• Ensure all assigned responsibilities are completed accurately, efficiently, and within established timelines.

Requirements

• Diploma or Degree in Business Administration, Customer Service, Sales, or a related discipline.
• Prior experience in customer service, sales coordination, order processing, customer support, or administrative functions is preferred.
• Strong communication and interpersonal skills with the ability to build positive relationships with internal and external stakeholders.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office applications; experience with ERP or CRM systems will be advantageous.
• Positive attitude, strong sense of responsibility, and ability to work both independently and as part of a team.

Why Join Us?

• Opportunity to work within an international and multicultural business environment.
• Exposure to regional and overseas customer and sales operations.
• Supportive and collaborative team culture.
• Career growth, learning, and development opportunities within a growing organization.

If you enjoy customer interaction, sales support, and coordinating business operations across multiple stakeholders, we would love to hear from you.

About Pet Lovers Centre:

Pet Lovers Centre Pte Ltd is one of the largest and oldest pet care retail chain in Southeast Asia since founded in 1973. Pet Lovers Centre Group, which currently leads 6 subsidiaries, is headquarted in Singapore and currently has over 150 outlets spanning across 5 countries in South-East Asia.

Highlights:

Job Responsibilities

• Loyalty - Steer and manage the strategic and operational functions of the PLC VIP Program. Lead the optimisation of campaigns in order to maximize acquisition of new VIP customers and retention of existing customers.
• Partnerships (as an extension of Loyalty) - Engage and maintain collaborations with partners (subsidiaries, shopping malls and potential partners) to enhance our customers’ experience with PLC and to place PLC at the top of the minds of the pets community.
• Events (as extension of CRM) - Participate in pets related events, ensure these events are operated smoothly and event objectives are met.
• Public Relations - Work with PR agency to ensure appropriate response to customer feedback on social channels & forums as well as press queries
• CSR - Facilitate requests for donations and support from various communities, and ensure Pet Lovers Foundation funds are properly managed and maintained.

Job Requirements

• Degree in Marketing, PR or equivalent
• Minimum 8 - 10 years of relevant experience in Loyalty or CRM, partnership, events and CSR management. 
• Experience of working in retail environment and in CRM
• A proactive self-starter and approachable communicator with a proven track record of taking initiative and fostering collaboration.
• Ability to work in a fast paced, dynamic and challenging work environment.

Only shortlisted candidates will be notified.

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female beautician

* Perform facial acne treatment & pore refining - Carry out treatment according to company standard operating procedure and service standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the guest

* Self-discipline on personal hygienic, maintain cleanliness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician is an advantage.

* For new beautician, company will arrange for course for those interested in service sector and have the willingness to learn the skill and have a positive working attitude.

About the role

As a tutor at Willow Learning Centre, you will tutor students in a small group setting. This position offers flexible work arrangements that can be tailored to your schedule. This is your opportunity to make a positive impact on the lives of students.

What you'll be doing

• Provide small group tuition (up to 6 students per class), tailoring your approach to each student's specific needs.

• Help students overcome academic challenges.

• Maintain records of student progress.

What we're looking for

• A desire to make a positive impact on the lives of students

• Relevant qualifications e.g. degree from a recognized university, PDGE

• More than 2 years of tutoring experience, with a track record of helping students achieve academic excellence

• Excellent interpersonal skills, with the ability to connect with students of diverse backgrounds.

• Strong time management and flexibility to adapt to students' changing needs

• A willingness to work closely with parents and the Willow Learning Centre team

What we offer

At Willow Learning Centre, we create a supportive environment for our employees. As a tutor, you will make a difference in the lives of your students. We offer compensation commensurate with your qualifications and teaching experience and flexible work arrangements.

About us

Willow Learning Centre Pte Ltd is a provider of high-quality educational services. Our mission is to empower students to reach their full potential through personalized tutoring and a commitment to academic excellence. With a strong focus on student-centric learning, we strive to create a nurturing environment that fosters a lifelong love of learning.

Apply to become a Tutor at Willow Learning Centre and join our mission to transform the lives of students.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. 

Who are we looking for?

• Candidate must possess at least the GCE ‘N’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated toexceed expectations.
• Proficient in MS Office applications with excellent keyboardskills.
• Possesses good telephone manners with clear speaking voice.
• Comfortable working with computers and multiple systems. 
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operationalprecision—positions it as a key partner for companies targeting tangibleoutcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Main Duties and Responsibilities:

The Guest Support Supervisor is responsible for ensuring smooth reservation processes, providing exceptional guest service, and supporting the front office team in maintaining operational efficiency. This role involves call center operations, handling bookings, coordinating with internal departments, managing guest requests, and ensuring all reservation activities comply with the hotel's standards and policies.

Key Responsibilities:

• Manage daily reservations, ensuring accuracy and timely confirmation of bookings.
• Assist guests with inquiries regarding hotel facilities, services, booking notifications cancellations, and special requests in a professional and courteous manner.
• Coordinate with Front Office, Housekeeping, and other departments to ensure guest requirements are met.
• Maintain accurate guest records, reservation logs, and related documentation in the system.
• Monitor room availability and provide reports on occupancy, bookings, and forecasts as needed.
• Handle guest feedback and resolve reservation-related issues promptly and effectively.
• Support audits, system updates, and compliance checks related to reservations and guest data.
• Ensure all reservation processes comply with hotel policies, operational standards, and regulatory requirements.
• Process reservations by email, telephone, referral or from sales office, travel agents and other hotel departments.
• Enter all room sales booking on a timely basis.
• Ensure that all follow-ups are done promptly and efficiently.
• Ensure all F&B activities align with hotel policies, operational standards, and regulatory requirements.
• Process in-room dining food orders with accuracy and efficiency

Job Requirement:

• Minimum of 2 years relevant experience.
• Basic knowledge in OPMS and all related systems.

We are an expanding Motor Workshop looking for Service Advisor, we are looking for commited staff to grow together with the company.

The Requirements are as follows:

- Serve customers

- Follow up issues with customers

- Ordering of parts

- liaising with mechanics

- liaising with administrative staff

- preferably have license (Class 3)

- good command of language

- good communication skill

- any other job assigned by the workshop manager

Salary: $2800 - $3200

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

Key Responsibilities

• Support daily catering operations to ensure smooth and timely execution of all orders
• Coordinate with kitchen, packing, and logistics teams to ensure accurate order fulfilment
• Ensure all orders follow the Kitchen Schedule (KS) and are prepared on time
• Assist in dispatch coordination to ensure all deliveries are sent out on time
• Monitor and escalate any operational issues such as missing items, delays, or miscommunication
• Maintain basic inventory of packing materials and operational supplies
• Maintain and update customer information and sales data for tracking and reporting purposes
• Support the sales team with administrative duties, including scheduling, filing, and document preparationHandle basic client inquiries and redirect complex queries to the relevant Sales Executive
• Ensure compliance with company SOPs, hygiene, and food safety standards

Requirements

• Minimum 1–3 years of experience in operations, coordination, or logistics roles; experience in F&B is an advantage
• Able to work in a fast-paced, high-pressure environment
• Strong coordination and problem-solving skills
• Detail-oriented with good operational awareness
• Physically able to work in kitchen and packing environments
• Able to work flexible hours when required (including early mornings or peak periods)
• Proactive, hands-on, and able to take ownership of tasks
• Good communication and teamwork skills
  
  Submit an application via MyCareersFuture or walk-in for an interview at 1550 Bedok North Ave 4 #04-17, Singapore 489950 (9.00am-6.30pm)

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘N’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Job Summary

We are looking for a seasoned Service Delivery Manager to oversee the reliable operation, maintenance, and ongoing enhancement of IT mission critical systems.

Mandatory Skill-set

• Degree in Information Technology, Information Systems or Computer Science;
• At least 8 years of relevant hands-on experience in service delivery, leadership experience and project management;
• Must have experience in IT System Operations & Maintenance (O&M);
• Must have hands-on knowledge and application of ITIL framework;
• Proven team leadership and stakeholder management skills;
• Experience in managing SLAs, vendors, and service performance;
• Strong problem-solving, proactive, self-driven mindset with strong ownership and accountability;
• Excellent organizational skills with a customer-focused and continuous improvement approach.

Desired Skill-set

• SCRUM, ITIL and PMP certifications are an added advantage.

Responsibilities

• Lead, coach, and develop a Level 1 & Level 2 support team, fostering a collaborative and performance-driven culture; 
• Oversee daily IT system operations, ensuring compliance with security, safety, and operational standards; 
• Plan and manage preventive maintenance, system changes, service requests, and corrective activities; 
• Maintain accurate IT asset tracking, documentation, and audit-ready records; 
• Manage third-party vendors and subcontractors, including contracts, performance reviews, and service delivery quality; 
• Monitor SLAs and service performance, driving continuous improvement initiatives; 
• Act as the primary customer and stakeholder contact, managing budgets, costs, and timely issue resolution.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The Senior Associate is responsible for supporting the operational, administrative, and financial functions of SORC to ensure the effective and timely delivery of departmental projects. This role focuses on maintaining high standards in image and dataset management through structured quality reviews, basic annotation and data extraction, and systematic consolidation of project information to ensure accuracy, consistency, and accessibility.

Job Responsibilities:

• Secretariat and Administrative Support: coordination and facilitation of meetings, preparation and documentation of minutes and follow-up on action items, manage documentation, filing systems, and departmental records

• Operational Support: perform image quality reviews, basic annotation, and data extraction to ensure accuracy and consistency, consolidate and manage project datasets and organise records, tracking SOP adherence, and ensuring audit readiness

• Financial, Procurement and Contractual Support: support financial processes including invoicing, expense tracking, and budget submission preparation, assist in procurement activities and ensure proper documentation and compliance with policies, maintain contract documentation and filing

• Stakeholder Management: liaise with internal and external stakeholders to support project and operational requirements, facilitate smooth communication and coordination across teams.

• Other job duties that may assigned by the team or supervisors.

*On-the-job training will be provided, and the candidate must be willing to travel to our Main Centre at Outram Park for training or work purposes when required

Job Requirements:

• Minimum Diploma level holder, fresh Diploma graduate are welcome to apply

• Preferably in Business Studies or Business Management field

• Intermediate computer skills, familiar with use of computers and proficient in Microsoft Office applications

• 1 year working experience in Business or Healthcare administration is preferred

• Good organisational and documentation capabilities

• Good communication and stakeholder engagement skills

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

Why join us?

• 5-day work week (Mon - Fri, 8am to 5:30pm or 8.30am to 6pm)
• KPI incentives
• Training provided

What is your mission?

• Provide excellent support experience to customers via relevant communication channels such as phone lines, emails etc.
• Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs and ensure that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• GCE 'A' Level/Diploma/Degree with preferably 2 years of experience in contact centre setting; Candidates with no experience are encouraged to apply
• Effectively bilingual and articulate with a strong command of spoken and written English
• Proficient in MS Office applications with excellent keyboard skills
• Possess good customer handling skills with a positive mindset
• Team player who is able to adapt in a fast-paced environment
• Strong time management skills and motivation to exceed expectations
• Comfortable working with computers and multiple systems

Additional information

• This position will be in a call centre environment
• Mobile phones/recording devices to be kept in a personal locker when on the call floor

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level/ Diploma in any field.
• At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment.
• Good knowledge of MS Excel and PowerPoint with knowledge on basic reports preparation.
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative.
• Knowledge of Quality terms, tools, and methodologies.
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English and the language of supporting market.
• Strong time management skills and motivation to exceed expectations.
• Comfortable working with computers and multiple systems.