Total 106 Customer Service job vacancies in Surabaya, East Java

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• English tutors
• Chemistry tutors
• Mathematics tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

CDAC centres are strategically located island-wide to better serve students, workers

and families. We aim to provide its services and programmes to the community near

to their homes.

Reporting to the team supervisor, the job scope is as follows:

• Open and closing of centre

• Performing counter duties and answering of enquiries

• Assisting clients with registration of programmes and application for assistance schemes

• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping

• Promoting CDAC programmes and recruiting participants

• Preparing rooms and materials for centre activities

• Following up with attendance for centre activities and calling of absentees

• Preparing incident reports where applicable

• Handling walk-in donations

• Covering duties when necessary

• Any other ad hoc duties

Location: CDAC@ Bedok

Blk 138 Bedok North Street 2, #01-185 S460138

This position is for a 28-hour work week, including weekends.

Working Hours

January to October:

• Monday (Alternate shifts):
  12:15 PM – 5:00 PM or 4:45 PM – 9:30 PM
• Wednesday:
  12:15 PM – 9:30 PM
• Friday:
  12:15 PM – 9:30 PM
• Saturday or Sunday (Alternate):
  9:45 AM – 5:00 PM

November to December:

• Monday (Alternate shifts):
  9:45 AM – 2:30 PM or 2:15 PM – 7:00 PM
• Wednesday:
  9:45 AM – 7:00 PM
• Friday:
  9:45 AM – 7:00 PM
• Saturday or Sunday (Alternate):
  9:45 AM – 5:00 PM

Candidate Requirements

Technical Skills:

1. Proficient in serving English and Mandarin-speaking clients.

2. Competent in Microsoft Office and email applications.

Core Competencies:

1. Service-oriented mindset.

2. Strong team player.

3. Passion for working in the social service sector.

Preferred Attributes:

1. Pleasant personality.

2. Prior experience in customer service.

3. Ability to multi-task effectively.

About Us

We are a dedicated language education centre focused on delivering high-quality language tuition for primary and secondary students. Our mission is to nurture confident, articulate learners through a structured yet engaging curriculum, interactive lessons, and personalised support.

Key Responsibilities

Lesson Planning & Delivery

Conduct Chinese lessons for primary and/or secondary levels aligned with the MOE syllabus

Tailor lessons to suit the learning needs of individual students or small groups

Teach key language skills including grammar, comprehension, writing, vocabulary, oral communication and critical thinking

Assessment & Feedback

Mark assignments and provide detailed, constructive feedback to students and parents

Monitor and track student progress regularly through tests, quizzes and class activities

Curriculum & Resource Development

Create and update teaching materials, worksheets, and classroom activities

Contribute to curriculum improvements and enrichment programme ideas

Student Engagement & Support

Encourage a positive and supportive learning environment

Provide academic guidance and motivation to help students achieve their goals

Administrative Duties

Maintain student progress records

Assist with centre operations, workshops, and facilitate parent-teacher feedbacks

What We’re Looking For

A passion for teaching and nurturing young learners

A strong command of the Chinese language, both written and spoken

Good classroom management and interpersonal skills

Responsible, professional and committed to delivering quality education

Familiarity with the local education system and curriculum

Ability to commit at least six months

Job Summary

You will manage a class of 10-18 primary school students, guiding their homework and activities, conducting educational and recreational programs, maintaining records, ensuring safety and discipline, and building strong relationships with parents and the community.

Responsibilities

• Manage a class of 10-18 primary school students to support their learning and development
• Apply knowledge of primary school curricular content in English, Mathematics, Science, and Chinese to guide students effectively
• Supervise and assist students with homework, spelling, and Centre activities to ensure completion and understanding
• Mark and correct students’ work to provide timely feedback on their progress
• Conduct evening English activities such as news sharing, discovery, and general knowledge sessions to enhance language skills
• Lead moral education activities to instill values and good habits in children
• Organize and facilitate art, craft, and outdoor activities to promote creativity and physical engagement
• Monitor and manage student behavior to maintain a safe and disciplined learning environment
• Maintain accurate records of attendance, activities, and individual progress for each child
• Plan and implement holiday programmes to provide continuous learning and enrichment
• Serve lunch and tea breaks while ensuring children’s well-being and care
• Prepare daily lesson plans to engage children actively in learning
• Prepare and maintain teaching resources and the classroom environment to support effective learning
• Build and maintain positive relationships with parents, guardians, and community stakeholders through regular communication
• Liaise with parents regarding their children’s progress and Centre activities to foster collaboration
• Demonstrate a creative spirit and positive mindset as an inspiring role model for students
• Collaborate effectively with colleagues as a responsible team player
• Utilize computer skills in MS Word, Excel, and PowerPoint to support administrative and teaching tasks
• Perform any other ad-hoc duties delegated by the Centre’s manager

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Responsibilities

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Requirements and skills

• Proven work experience as a Beauty Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace
• Able to work on weekend and public holiday

Job Description

Be part of a team that keeps critical goods safe! We are looking for a Sales Executive / Sales Support Executive to drive new business and support our growth in the Cold Chain and logistics sector.

This is a single-hire role where we are looking for a strong B2B “hunter” with the potential to grow.

What You’ll Do

• Actively prospect and acquire new B2B customers through cold calling and outreach.

• Build and manage a strong pipeline of new business opportunities.

• Understand client needs and propose suitable Cold Chain logistics solutions.

• Support the preparation of quotations and proposals.

• Coordinate with internal teams to ensure smooth service delivery.

• Follow up with clients to build and maintain long-term relationships.

 How You’ll Be Positioned

• Candidates with relevant Cold Chain/logistics experience will be hired as a Sales Executive, managing the full sales cycle.

• Candidates with strong B2B hunting experience but no industry background will start as a Sales Support Executive with a clear pathway to progress into a Sales Executive role.

 What We’re Looking For

1. Diploma in Business, Marketing, Logistics, or related field.

2. Minimum 2 years of B2B sales experience with strong hunting ability.

3. Good command of English.

4. Confident in cold calling and client-facing interactions.

5. Proficient in Microsoft Office (Excel, PowerPoint).

6. Self-motivated, resilient and results-driven.

7. Experience in logistics or cold chain is a bonus but not essential

 Why Join Us?

• Grow your career in the expanding cold chain sector.

• Work in a supportive, performance-driven environment.

• AWS and Variable Bonus.

 Apply now and build your career in a fast-growing and essential industry!

Job Summary

This is a newly created role offering the opportunity to shape processes and make a real impact. If you enjoy coordinating across teams, solving problems, and keeping operations running smoothly, we want to hear from you.

What You’ll Do

• Liaise with clients, internal teams, and overseas partners to coordinate shipment activities

• Monitor, track, and troubleshoot inbound and outbound shipments to ensure timely delivery

• Support quotation preparation with accurate pricing and product details

• Proactively follow up on shipment status and resolve exceptions

• Prepare billing, invoices, and maintain accurate records and reports

• Update internal systems and trackers to ensure visibility and accuracy

• Build and maintain strong customer relationships

What We’re Looking For

• GCE O Level with 2 years of coordination or support experience

• Strong communication skills and confidence in handling stakeholders

• Detail-oriented, organised, and able to multitask effectively

• Comfortable with Microsoft Office and data handling

• Proactive and able to thrive in a fast-paced environment

• Experience in freight forwarding is an advantage

• General understanding of supply chain management concepts and processes is a plus

Why Join Us?

• Be part of a fast-evolving industry that keeps essential supply chains moving

• Work in a team that values ownership, collaboration, and results

• 5 day-week, AWS and Variable Bonus

 Apply now and build your career in a fast-growing and essential industry!

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘N’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Manage Front Desk duties with customer service mindset meeting

the realist challenges and demands of a Primary/Secondary School setting

 Answer phone calls, attend to walk-in visitors, takes messages,

responds to enquiries and provide general useful information (in a

dynamic environment where calls are volumous)

 Maintain customer related information when required, eg phone log.

 Communicate with teachers regarding parents’ feedback/ messages

from phone calls or walk-in parents

 Handle daily varied demands and queries from parents/students/

vendors/saff etc

 Render first level assistance to walk-in students’ needs including

sick and injured students. To escalate case to other colleagues in

the office immediately if it is beyond superficial cases

 Handle/support situation when students’ vomit, soiled their clothes

 Assist student in times of need, eg lost & found

Panasonic Tough Book, PBX, Broadcast Camera Service Technicians with 3 years experience required for Panasonic authorized service contractor.
Job scope requires well equipped knowledge to repair the above products. As the job scope is highly technical in nature, candidates must have a good knowledge about repairing these products.

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

Customer Service Officer

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future 
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. 

Who are we looking for?

• Candidate must possess at least the GCE ‘N’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated toexceed expectations.
• Proficient in MS Office applications with excellent keyboardskills.
• Possesses good telephone manners with clear speaking voice.
• Comfortable working with computers and multiple systems. 
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operationalprecision—positions it as a key partner for companies targeting tangibleoutcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Chinese teacher

Able to teach chinese

Passion for teaching and care for children

Preferably： Singapore Citizen and Permanent Resident / With experience in Singapore Education System

Looking for Full & Part time chinese teacher

For:

Nursery

Kindergarten

Primary 1

Primary 2

Primary 3

Primary 4

Primary 5

Primary 6

Secondary 1

Secondary 2

Secondary 3

Secondary 4