Total 2 Customer Service job vacancies in Perth Airport

ABOUT US

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assist in preparing, organising, and maintaining audit-ready documentation
• Support the development and updating of Standard Operating Procedures (SOPs)
• Ensure business processes are clearly documented, structured, and consistently maintained
• Identify gaps, missing records, or inconsistencies in documentation
• Coordinate with internal teams to gather required supporting evidence and information
• Maintain proper version control and accuracy of all process documentation
• Support internal audit preparation activities and documentation checks
• Help standardise templates and documentation formats across teams
• Convert unstructured workflows into clear, step-by-step process documents
  

Qualifications :

These are minimum-requirement skills and a ‘must-have’ for the role :

• Strong analytical thinking and ability to work with structured information
• High attention to detail and accuracy in documentation
• Ability to work independently under pressure and meet tight deadlines
• Strong organisational and time management skills
• Excellent written communication skills
• Comfortable handling large volumes of information and documentation
• Ability to stay consistent with repetitive but critical documentation work
• Proactive mindset with strong problem-solving ability

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Workforce Scheduler

The Role

As a Workforce Scheduler, you’ll ensure our sites are resourced efficiently by planning rosters, managing contingent labour, and partnering with Site Leaders to maintain seamless workforce coverage across your region.

• Build accurate, forward‑looking rosters aligned to operational needs
• Manage contingent labour pools and agency partners
• Maintain rosters, trackers, and compliance across systems
• Support onboarding and site access requirements
• Lead weekly labour planning meetings
• Fill vacancies, manage absences, and adjust labour plans proactively
• Resolve time & attendance exceptions with Site Leaders
• Handle HR‑related matters for contingent employees
• Provide reporting, maintain data integrity, and support workforce planning
• Identify improvement opportunities and support new tools and processes

About You

You’re organised, proactive, and thrive in a fast‑paced environment. You communicate clearly, manage competing priorities, and maintain strong compliance and accuracy.

• Experience in scheduling/rostering (FIFO or 24/7 operations a plus)
• Knowledge of awards, EAs, and labour legislation
• Strong technical capability (ATS, Power BI, UKG, induction systems)
• Excellent stakeholder engagement and communication skills
• Strong problem‑solving, organisation, and data interpretation skills
• Ability to work within KPI/SLA frameworks