Total 2 Customer Service job vacancies in North Richmond

Epworth HealthCare (Epworth) seeks casual Personal Care Associate's to join our high performing and highly valued Central Resource Unit (CRU).

The CRU provides a flexible workforce to support Epworth clinical units, giving you the opportunity to implement your skills and knowledge while working with clinical nursing staff across a variety of sites and clinical settings within Epworth Health. We are seeking candidates who can work across Epworth sites at Richmond, East Melbourne, Box Hill, Hawthorn, and Camberwell and across a variety of shift times including days, nights and weekends, sometimes with short notice.

Why join the Central Resource Unit:

• Dedicated operational team that provides support to the casual workforce
• Easily accept shifts with a mobile application
• Access to a CRU Educator that will provide a robust orientation for our valued staff
• Work across a variety of hospitals that are located within proximity of each other

You will make an impact by:

• Delivering an exceptional patient experience
• Providing high standards of care through common responsibilities such as but not limited to;
  • Pressure care
  • Assisting with ambulating patients
  • Assist patients with personal care and hygiene as directed
  • Bed making
  • Constant Patient Observation - CPO
• Encouraging and role-modelling empathy to patients, families and medical staff

To be successful in this role, you will…

• Have previous experience working in a clinical setting, ideally within a hospital
• Have Australian working rights
• Have excellent interpersonal communication and teamwork skills
• Be teachable and have a willingness to learn and grow professionally
• Enjoy the challenge of working flexibly within a team environment.
• Possess a strong understanding and background of patient-centred care
• Have the ability to maintain a high level of communication with patients, staff, and visitors.
• Have well-developed time management and prioritisation skills 

Position Description Inherent Requirements

As a Personal Care Worker at our Cranbourne North village, you will work as part of a team that creates the safest, healthiest and most enjoyable lifestyle for our residents. This role is varied and centres around providing personal care and assistance to our resident’s daily lives.

What you will do:

• Deliver high-quality, person-centred care to residents, supporting their daily living and wellbeing
• Build meaningful relationships with residents and their families
• Work collaboratively with a diverse team to create a vibrant, safe, and welcoming community
• Support health, safety, and wellbeing initiatives in line with Summerset’s values

This is a casual position working on a as and when basis. 

Please click here to view the full job description.