Centre Manager (Student Development)

About the Role

Our client is seeking for a people-focused leader who believes that meaningful growth happens when individuals are given the right balance of guidance, support and opportunities to develop.

As Centre Manager, you will play a key role in shaping both the student and staff experience. Working closely with senior leadership, you will help strengthen centre operations, develop student mentors, improve practices and build an environment where students are encouraged to grow, explore and thrive.

This is more than an operational role. We are looking for someone who enjoys developing people, building capable teams and turning ideas into practical solutions. You are someone who is comfortable bringing structure to a dynamic environment while recognising that lasting improvements are achieved through relationships, trust and consistency.

Key Responsibilities

Team Leadership & Development

• Lead, coach and develop a team of student mentors, helping them build confidence, strengthen their capabilities and grow in their ability to support students effectively.

• Foster a culture of continuous learning, reflection and improvement within the team.

• Provide regular guidance, feedback and coaching to help team members navigate challenges and achieve their potential.

• Identify development opportunities and support the growth of future leaders within the organisation.

• Create an environment where team members feel supported, empowered and accountable for their work.

Student Experience & Engagement

• Work closely with student mentors to create a safe, engaging and positive environment that supports student growth and development.

• Support the team in managing student behaviours and challenges through practical, relationship-based approaches that encourage positive outcomes.

• Monitor student engagement and identify opportunities to improve participation, learning experiences and overall programme effectiveness.

• Partner with the team to develop strategies that balance structure, consistency and flexibility based on students' developmental needs.

• Help create an environment where students are encouraged to take ownership of their learning, build confidence and develop positive habits.

Operations & Continuous Improvement

• Oversee the day-to-day operations of the centre and ensure programmes are delivered effectively.

• Review existing practices, identify areas for improvement and implement practical solutions that enhance both the student and staff experience.

• Work closely with senior leadership to operationalise ideas, initiatives and long-term plans.

• Develop and maintain systems, processes and operating standards that support consistency, quality and accountability.

• Take ownership of operational challenges and work collaboratively with stakeholders to identify sustainable solutions.

• Support reporting, documentation and compliance requirements as required.

Stakeholder Management

• Build trusted relationships with students, parents, staff and external stakeholders.

• Communicate effectively and professionally while managing differing expectations and perspectives.

• Partner with families to support student development and maintain a positive centre experience.

• Serve as a key point of contact for operational and programme-related matters.

What We're Looking For

The successful candidate will likely be someone who:

• Enjoys helping others grow and finds fulfilment in seeing both students and team members develop over time.

• Believes that strong teams are built through coaching, support and trust rather than authority alone.

• Understands that a positive environment is created through relationships, consistency, clear expectations and mutual respect.

• Is comfortable balancing structure with flexibility, recognising that different individuals may require different approaches to succeed.

• Enjoys identifying challenges, experimenting with new ideas and continuously improving existing practices.

• Is naturally organised and able to bring clarity, structure and direction to complex situations.

• Takes ownership of issues and works collaboratively with others to find practical solutions.

• Is confident working with both children and adults and able to adapt their communication style accordingly.

• Has a genuine interest in developing people and building stronger teams.

Requirements

• Diploma or Degree in Education, Psychology, Youth Development, Social Services, Business Management or a related field.

• Experience leading teams within education, student care, enrichment, youth development, community services or similar environments.

• Demonstrated experience coaching, mentoring or developing team members.

• Strong interpersonal, communication and stakeholder management skills.

• Ability to manage both operational responsibilities and people development priorities.

• Experience implementing improvements, initiatives or operational changes will be advantageous.

Why this role?

This is an opportunity to play a meaningful role in developing both students and future leaders. You will have the chance to shape programmes, strengthen teams, improve practices and contribute to an environment where growth, learning and continuous improvement are valued.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

Job Summary:
We are seeking a detail-oriented, people-focused and results-driven Assistant Manager, Service Excellence & Learning & Development to join our Hospitality team. This role is responsible for driving service excellence and learning initiatives across Hotels and Food & Beverage operations, ensuring consistent service standards, quality delivery, and impactful training programs. You’ll play a key role in cultivating a strong service culture, enhancing guest experience, and building organizational capability through effective learning and development strategies.

Key Responsibilities:

1. Service Audits & Compliance

• Partner with operational departments to plan and facilitate service audits across Hospitality operations (Hotels and F&B).
• Analyze audit findings to identify service gaps, compliance risks, and improvement opportunities.
• Establish corrective action plans, service standards, and targeted training programs to support service quality and performance improvement.
• Ensure compliance with safety and hygiene standards across all training activities and operational processes.

2. Guest Experience & Service Excellence

• Review and analyze guest feedback from multiple platforms, including surveys, online reviews, and internal feedback channels.
• Develop and implement service improvement initiatives and action plans to enhance guest satisfaction and experience.
• Identify service-related training needs and collaborate with operational leads to deliver targeted soft skills and service workshops.

3. Learning & Development Delivery

• Partner with departments to design, review, and enhance ongoing training programs aligned with operational and business needs.
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.
• Guide and coach operational leaders in developing effective on-the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).
• Lead onboarding programs and brand or service culture training to foster a proactive, guest-centric mindset.
• Facilitate Hospitality training programs, including Service Standards, Guest Experience, and Product Knowledge.     
• Guide and coach operational leaders in developing effective on the-job training (OJT) within their respective functions.
• Design and develop ad-hoc learning materials to address learning needs (i.e. workshops, PowerPoint, EDMs).

Required Qualifications:

• Degree or Diploma holder, preferably in Hospitality, Hotel Management, or a related field.
• Advanced Certificate in Training & Assessment (ACTA) or equivalent training qualification preferred.
• Minimum 3 years of experience in service excellence or learning & development within hotels or reputable F&B establishments.
• Proven experience in designing and delivering stand-up training programs tailored to business needs.

Strategic Planning & Business Execution

·        Execute the Customer Business Plan: Lead end-to-end implementation of Customer JBP for IC Category, reporting directly to Head of Sales.

·        Cross-Functional Collaboration: Partner closely with customers and operation team to deliver business plans. Collaborate with CSP / Shopper Marketing and Brand Team to build account-specific activation plans.

·        Performance Monitoring: Track and analyze customer sales performance. Actively work on business recovery plans to address business loss

·        Strategy Execution: Secure market leadership by successfully landing category strategies at operation level

Promotional & Investment Management:

·        Develop Integrated Promo Plans: Develop and implement the customer promo plan (incl. selling the plan at the customer) and managing promo investments.

·        Optimize Commercial Spending: Oversee promotional budgets, ensuring all Optimizing Promotional Sell Out (OPSO) inputs are completed accurately and on schedule.

·        Maximize Investment Levels: Strategically manage customer investments to maximize ROI for every promotion spent.

Negotiation & Commercial Alignment:

·        Close Commercial Deals: Negotiate promotional plans, including promo investment and strategic counterparts in strict alignment with TMICC category strategy.

·        Contract Accountability: Deliver agreed-upon commercial plans and actively track fulfilment of mutual commitments set in TTA agreements & JBP alignment.

Team Leadership & Advocacy:

·        Perfect Execution: Establish clear, actionable objectives and deliverables for Merchandiser Sales Team to ensure great execution.

·        Brand Diplomacy: Serve as an active ambassador for TMICC to maintain "Top of Mind" status and strengthen long-term relationships with customers.

·        Enterprise-First Mindset: Participate actively in internal TMICC meetings. Actively practice5i approach (Issue, Information, Insight, Implication & Implementation)

KEY REQUIREMENTS:

• Min 3 years in FMCG Sales Experience
• FMCG Modern Trade Experience
• Proficiency with Microsoft Office Tools

As an Assistant Manager/ Senior Executive, you will be part of the team in supporting the development and implementation of Advanced Care Planning and the Palliative Care sector in Singapore:

• Work with policy makers, community stakeholders, including service providers and hospitals to drive the development and implementation of the ACP programme; development and implementation of the National Strategy for Palliative Care including involvement in palliative care related pilot programmes, service models and funding policies that support, management of capability and capacity and enablers in the ecosystem. 

• Undertake other tasks as necessary to contribute to Division's objectives in sector development, capability building and outreach (e.g. conducting literature research, data analysis, etc.)

Job Requirements:

• Degree or equivalent in any field with at least 3 years of working experience in service planning and development in the healthcare or social care industry
• Experience in planning, project management in the public sector would be advantageous
• Experience in IT project management would be advantageous
• Systems thinking, resourceful
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects
• Candidates who are new in the workforce are welcome to apply

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

Role:
Centre Manager (Technology Education Courses / Up to $4000)

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Marriott International is the world’s largest travel company with a portfolio of over 9,500 properties across more than 30 leading brands spanning 143 countries and territories.  Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. It also manages Marriott Bonvoy®, the world’s largest loyalty program with over 260 million members. 

At Marriott, we strive to be the world’s favorite travel company by providing guests unmatched choice in vacation and leisure experiences.  The Development organization advances this mission by expanding Marriott’s offerings across all sectors and geographies.  The addition of hotels is not only one of the principal drivers of Marriott’s earnings growth, but it is also an important element in progressing the product quality, operating standards, distribution power and brand equity of Marriott’s lodging system. For Asia Pacific Excluding China (APEC), our unit growth strategy focuses primarily on the acquisition of management contracts and licensing of our hotel brands to third party owner-operators under franchise agreements. 

The Assistant Manager or Manager, Development Support performs a critical role in supporting the Senior Director, Development Support, the Chief Development Officer, APEC (CDO APEC) and the Development team in the following areas: data analysis and visualization, project administration and reporting, and owner due diligence. Successful candidates will have a strong data mining skillset, the tenacity to find the best solutions, as well as top-notch communication and story-telling skills. The data and records you maintain have direct downstream impact on the rest of the company and contributes to the acceleration of Marriott’s growth in the region. 

RESPONSIBILITIES

• Harness the power of all data and insights available from within and outside the company to support the APEC Development team, analyzing trends, patterns, and opportunities for accelerating the growth of Marriott’s brands.
• Assist with developing clear insightful data visualizations and reporting dashboards that effectively communicate findings and contribute to impactful storytelling in presentation materials.
• Maintain project data accuracy and proper records on Marriott’s global database (OASIS) throughout the project life cycle, liaising with Development team admins and other relevant disciplines, including Asset Management, Global Design, Operations, and HQ teams. Create internal job aids where necessary.
• Maintain and manage accurate reporting of the company’s property footprint and distribution. 
• Liaise with the rest of the internal deal team (Development, Feasibility, Legal, Finance and Global Design) to manage the monthly Hotel Development Committee agendas and ensure all necessary processes are completed prior to the execution of each deal.
• Manage the third-party owner-due-diligence process, including the request submission and review of results, escalating any major risks and issues to Legal Compliance and APEC CDO as needed and facilitating any discussions needed. 
• Assist the Development team to review each deal’s Owner Due Diligence report, ensuring consistency, risks are summarized accordingly, and records are properly maintained. 
• Work closely with the Hotel Development Marketing team to maintain a shared platform that houses all data and marketing resources for the APEC Development team. 
• Enhance all lead-to-sign workflows via continuous process improvement and identify automation opportunities. 
• Performs other duties as appropriate related to accelerating Marriott’s growth in APEC.

CANDIDATE PROFILE 

Education and Experience 

• Bachelor’s degree.
• 4+ years of professional work experience. Hospitality or real estate asset management industry experience preferred.
• Past work experience in data mining and analytics, Power BI, PMO management, compliance / risk management, or hotel development will be advantageous.

Skills and Competencies

• Organized, attentive to detail and committed to data integrity. Ensures delivery of regular reports on time and without error. 
• Must be data savvy and love crunching numbers. 
• Always curious, a critical thinker and a resourceful problem solver. Able and willing to share one’s opinion and propose ideas to improve practices based on data and have an impact on Marriott’s transaction process.
• Prone to action with a “get it done” attitude and a good sense of timing, importance, and urgency. Able to work in a fast-paced deal environment with multiple priorities, updating stakeholders on progress and expected delivery.
• Strong communication skills (verbal, listening, writing) and presentation skills, and experience clarifying and summarizing complex issues. 
• Excellent inter-personal skills and capability of building lasting internal and external relationships. Able to work in a highly multi-cultural and international team, with a spirit of partnership and collaboration. 
• Mature, professional demeanour, and a strong business acumen. Experience operating independently, demonstrating good judgement both in projects and situations. 
• Enthusiastic, energetic, and positive. A proactive outlook and approach to professional life is essential.

ABOUT THE ROLE:

As a CBRE Centre Manager, you will support the Asset Manager to coordinate all aspects of a portfolio. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

WHAT YOU WILL DO:

• Confirm that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Ensure regular property inspections occur. Recommend and approve alterations, maintenance, and reconditioning.
• Respond to escalated tenant needs, ensuring that issues get resolved in a timely and efficient manner.
• Coordinate tenants move-ins and move-outs, and "walk-through" spaces and tenant improvement department.
• Collect rent and pay expenses in compliance with lease terms. Prepare all required legal notices and coordinates legal action.
• Review and reconcile tenant rent and Common Area Maintenance recovery charges.
• Forecasts management plans and prepares monthly performance, explaining variances.
• Gather data to provide information for the annual budget preparation process. Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

WHAT YOU WILL NEED:

• Min 8-10 years of relevant experience managing a team in a Mixed Development Building will be required
• Must be able to manage a big team of onsite stuff (executive, officers, technician, admin etc)
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to tenants. Ability to effectively present information.
• Requires knowledge of financial terms and principles

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.