Total 940 systems engineer job vacancies in Customer Service category

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Perform on-site start-up, installation, commissioning, and preventive maintenance of semiconductor equipment at customer locations
• Diagnose and troubleshoot equipment issues to minimize downtime and ensure optimal system performance
• Implement continuous improvement initiatives to enhance machine reliability, efficiency, and productivity
• Adhere to established work schedules, standard operating procedures, and documentation requirements; maintain accurate service records and reports
• Provide technical training and support to customers’ engineers and technicians to ensure proper equipment operation and maintenance
• Carry out additional duties as assigned by management to support business objectives and operational needs

Requirements:

• Min Nitec/Diploma in Mechanical Engineering or a related engineering discipline
• Strong technical aptitude with excellent analytical and problem-solving skills
• Customer-oriented mindset with effective communication and interpersonal abilities
• Responsible, proactive, and a strong team player with a positive attitude
• Demonstrates initiative, commitment, and reliability in completing assigned tasks
• Willing to travel overseas for work assignments, training, and technical support

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

Job Description

• Provide product technical support to customer.

• Communicate with Customer, Head Office, Agent and relevant parties for products supports.

• Support CMP and other equipment.

• Support Ozone Water Generator and other products

Job Requirement

• Minimum 3 years’ experience in engineering, technical support, Field Service role of Semiconductor Industry Equipment.

• Able to work independently, and in collaboration with other team members.

• Positive attitude, willing to learn, can work under stress, good analytical and problem-solving skills.

• Able to perform standby duties

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Location: Science Park
Salary: $2000 - 2800 (Depending on experience)
Duration: Full Time

Job Scope:

Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

• Manage all orders efficiently until fulfilment stage, by working closely with Service team.

• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.

• To provide support to other service activities that may be assigned in the course of work

• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• Min. Diploma in Engineering or any relevant field
• No experience as training will be provided

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

• Position : Service Technician/Engineer (CCTV / Access Control / Security Systems) x 2
• Location : Islands wide- Office in Outram
• Working hours : 5 days work week Monday -Friday (8.30am - 6.00pm)
• Salary (commensurate with experience) : Up to $5000 gross ($4200 Basic +Transport allowance/reimbursement $400-$750) + AWS + Overtime + Performance Bonus + Mobile reimbursement + Birthday leave + Health insurance + Dental reimbursement
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarize yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Nitec in Electrical/Electronic Engineering or related field

• At least 2 years of relevant servicing/maintenance experience preferred
• Hands-on experience in security systems (CCTV, Access Control, Alarm) is advantageous
• Good interpersonal and problem-solving skills

• Able to work independently and handle site-based work

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The position holder is responsible for maintaining and servicing a range of well-known diesel generators ranging from 10KVA to 4MW and both HT and LT generators. He/She will be reporting to the team Senior Engineer / Team Leader.

Key Tasks: 

• Work closely with the Senior Engineer / Team Leader Senior tech and techs of the service operation team supporting follow-up quotes to affected customers

• Understand all engine-related issues and also the scope of work for the top and major overhauls

• Able to understand and carry calibration and submit reports accordingly

• Strong understanding of the RA and MOS procedure, safety, and all government-related safe work procedures with regard to maintenance and repair.

• Develop as many solution methods as possible, attempting to keep costs low

• Explain all service options to customers including time and cost estimates if needed

• Provide in-depth information on original equipment manufacture (OEM) part options, and the ability to access the portal

• Track maintenance or repair status, fill out reports on labor and cost of all services

• Perform post-service inspection with customers and answer any questions they may have

• Update the database for the generators under contract

• Able to formulate quotes for engine / mechanical works when needed and follow up

Requirements:

• NTC / Diploma or equivalent required

• Have basic experience related to maintenance and repair works

• Have good skill sets for engine works and repair, and understand the requirements

• Ability to explain complicated engineering concepts to visitors who may not be familiar with industry terminology

• Possess valid Singapore class 3 driving license.

Personal Competencies: 

• Excellent interpersonal communication skills

• Problem-solving and critical-thinking skills

• Hardworking, Self-Motivated & a Team Player

• Customer Oriented, Enthusiastic with Good Skill sets

Roles & Responsibilities

· To perform calibration, engineering assessment, preventive maintenance, corrective maintenance, troubleshooting, on-site installation and commissioning

· To attend to urgent service calls to maintain the operation of tools at off-hours

· To provide quotation for repair parts replacement work

· To ensure that all service records are properly documented

· Respond and reply to customer enquiry

Qualifications / Requirements

· Diploma / Higher Nitec / Nitec in Electronic / Electrical / Electromechanical Engineering or equivalent

· Preferably with 2 years of experience or more

· Preferred someone with experience in troubleshooting, electronics and electrical instruments

· Ability to troubleshoot, investigate and resolve technical problems

· Team player as well as the ability to work independently and possess good communication skills

· Must be prepared to work beyond normal working hours

· Computer literate and familiar with MS Office

· Fresh graduates who are highly motivated and are keen to learn new skills and be part of a dynamic team will be considered

Service Engineer (X1)

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License (will be an added advantage)

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing, and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products, and talent across the world, with global operations spanning the US, Europe, and Asia.

SERVICE ENGINEER

Main Duties:

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure a high level of customer satisfaction and effectively manage customer expectations

· Prepare field service reports and related documentation.

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Perform troubleshooting, commissioning, and certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering or related field.

· Fresh graduates are welcome to apply!

· With at least one (1) year working experience in equipment repair and troubleshooting.

· Proven experience in calibration or metrology laboratories is highly preferred

· Candidates from air conditioning, HVAC, or refrigeration repair and maintenance backgrounds are also welcome to apply.

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

The Service Desk Specialist provides advanced remote and onsite IT support to clients, acting as a key escalation point for complex incidents, service requests, and infrastructure issues.

This role is responsible for troubleshooting and resolving server, network, Microsoft 365, endpoint, and systems-related issues while maintaining strong SLA performance and excellent customer service standards.

The successful candidate will be technically strong in both server and network environments, comfortable working independently on escalations, and capable of supporting implementation or infrastructure refresh projects where required.

This is a client-facing MSP role that requires strong communication, ownership, and sound technical judgement.

Principal Accountabilities

Technical Support

• Provide advanced second-line support for incidents and service requests escalated from L1 engineers.
• Troubleshoot and administer Windows Server, Active Directory, Group Policy, DNS, DHCP, file shares, print services, and virtualization platforms.
• Support Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Intune.
• Diagnose and resolve network issues involving firewalls, switches, wireless access points, VPNs, VLANs, routing, and ISP connectivity.
• Perform firmware upgrades, patching, and lifecycle maintenance for servers, network devices, and endpoint systems.
• Support infrastructure technologies including Cisco Meraki, Sophos, Aruba, Hyper-V, VMware, backup, and endpoint security platforms.
• Investigate recurring issues and contribute to permanent fixes, root cause analysis, and knowledge base improvements.
• Escalate to senior engineers or Technical Architects when design-level changes are required.

Service Delivery

• Take ownership of escalated customer issues through to full resolution within SLA.
• Provide both remote and onsite support for client incidents, changes, and service requests.
• Coordinate with third-party vendors, ISPs, and software providers through to successful resolution.
• Raise and manage change requests, incident reports, and implementation documentation where required.
• Maintain accurate ticket notes, resolution steps, root cause findings, and customer communication updates.
• Identify when work falls outside BAU scope and appropriately recommend project or prepaid-hours engagement.
• Ensure customer expectations are managed proactively whenever SLA risk is identified.

Projects & Infrastructure Changes

• Support infrastructure refresh, office fit-out, server migration, firewall replacement, and wireless deployment projects.
• Assist in implementing new servers, switches, firewalls, access points, and endpoint platforms.
• Work with project managers and technical architects on technical deliverables and deployment activities.
• Contribute to implementation plans, rollback plans, change documentation, and post-change validation.
• Participate in structured cabling, rack setup, patching, and server room activities where required.

Team & Organisational Contribution

• Mentor L1 Service Desk Analysts and provide technical guidance on escalated tickets.
• Contribute to internal SOPs, knowledge articles, and technical documentation.
• Support continual improvement initiatives across service delivery, ticket quality, and monitoring standards.
• Maintain accurate time entries, technical notes, and billing-related updates in the ticketing system.
• Work closely with Client Service Managers, Account Managers, and Technical Architects to support client outcomes.

Skills & Experience

• 3–5 years of experience in an MSP, IT infrastructure support, or service desk L2 role.
• Strong troubleshooting experience across Windows Server and Microsoft 365 environments.
• Strong hands-on knowledge of switching, VLANs, VPNs, firewalls, wireless, and ISP troubleshooting.
• Experience supporting Cisco Meraki, Sophos, Fortinet, Aruba, or similar platforms.
• Working knowledge of Hyper-V, VMware, backup solutions, and endpoint security tools.
• Familiarity with ServiceNow or similar PSA/ticketing platforms, patching tools, and monitoring systems.
• Excellent written and verbal communication skills.
• Strong ownership mindset and ability to manage multiple priorities.
• Experience in onsite client support and infrastructure deployment activities is highly desirable.

Preferred Certifications

• Microsoft certifications (Modern Desktop, Azure / Microsoft 365, Windows Server)
• CCNA or equivalent networking certification
• Fortinet NSE / Sophos / Meraki certifications
• ITIL Foundation

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of providing after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Responsible for performing installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• In charge of diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Responsible for conducting on-site evaluation for electronics assembly and inspection equipment at customer sites.
• Responsible in supporting sales in technical support and application of products.

Requirements:

• Min Diploma in Electrical/ Electronic in Engineering
• Min 2 years of experience in Electronics and Semiconductor or Automation industry

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Senior Unix Support Engineer

Objective for this role :-

1. This role will provide technical support services on AIX platform EOS upgrade and automate and optimize the repeated work.

2. The role is for an experienced and proven senior UNIX support engineer to implement and

    support UNIX and its related system services/software in accordance to the business requirement and in compliance with engineering standards and processes.

1.     Collaborate and work with application team and plan for EOS upgrade accordingly.

2.     Establish configuration standard and design guideline for UINX and system software, covering availability, performance, resilience, monitoring, backup and recovery functional areas.

3.     Provide technical assistance to development team and operation teams.

4.     Good in writing scripts using perl,ksh and phyton.

5.     Understanding of various development, testing and deployment tools - GIT/GITHUB, MAVEN, JENKINS, DOCKER, KUBERNETES, ANSIBLE, PUPPET, CHEF, NAGIOS

6.     Troubleshoot and drive system recovery.  Escalate problems with actual or potential major impact to problem management and IMS management.  Perform root cause analysis and ensure planned actions are carried out to prevent recurrence.  Must be proactive and possess a sense of urgency during service recovery

7.     Ensure the supportability of the OS and system software.  Plan and lead upgrade projects.

8.     Review  change requests.  Supervise execution for major change

9.     Conduct performance analysis and tuning

10.  Automate system operation

11.  Track and drive OS upgrsde for all OS software.  Track, plan and drive software upgrades to ensure continuous supportability.

12.  Manage backup and recovery

Role & Responsibilities

1.     Collaborate and work with application team and plan for EOS upgrade accordingly.

2.     Establish configuration standard and design guideline for UINX and system software, covering availability, performance, resilience, monitoring, backup and recovery functional areas.

3.     Provide technical assistance to development team and operation teams.

4.     Good in writing scripts using perl,ksh and phyton.

5.     Understanding of various development, testing and deployment tools - GIT/GITHUB, MAVEN, JENKINS, DOCKER, KUBERNETES, ANSIBLE, PUPPET, CHEF, NAGIOS

6.     Troubleshoot and drive system recovery.  Escalate problems with actual or potential major impact to problem management and IMS management.  Perform root cause analysis and ensure planned actions are carried out to prevent recurrence.  Must be proactive and possess a sense of urgency during service recovery

7.     Ensure the supportability of the OS and system software.  Plan and lead upgrade projects.

8.     Review  change requests.  Supervise execution for major change

9.     Conduct performance analysis and tuning

10.  Automate system operation

11.  Track and drive OS upgrsde for all OS software.  Track, plan and drive software upgrades to ensure continuous supportability.

12.  Manage backup and recovery

Deliverables

1.     Lead the AIX OS

2.     Singapore and regional

Requirements :-

1.     Minimum 5 years system support experience on AIX

2.     Regional experience is preferred.

3.     Possess good technical knowledge of AIX operating system and system services (volume manager, file system, NTP, DNS, clustering, SSH, TSM, ITM etc).

4.     Experience in troubleshoot and performance tuning of UNIX

5.     Experience in implementing and operating UNIX server clustering

6.     Information security knowledge.

7.     Data communication and network knowledge.

8.     Experience in middleware and application execution in the UNIX environment is an added advantage

2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays