Total 421 system technician job vacancies in Customer Service category

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

What we can offer you:

• Life Insurances
• Team Building

[Job ID: 1631337]

Job Summary:

Provide end-to-end IT support and infrastructure management, ensuring seamless operations across systems, networks, and cloud platforms.

Responsibilities:

• Provide first-level technical support for user issues and IT incidents.
• Manage and resolve user support tickets and change requests related to ERP systems.
• Administer and troubleshoot desktops, laptops, virtualization environments, network switches, and VoIP systems.
• Perform infrastructure patching, system updates, and routine maintenance.
• Support and manage Microsoft 365 and Azure cloud services.
• Administer next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT hardware and devices.
• Maintain accurate and up-to-date IT documentation.
• Liaise with vendors for IT procurement and related services.
• Manage onboarding and offboarding processes, including system access and device allocation.
• Oversee website maintenance and troubleshoot related issues.
• Support IT project implementation and execution as assigned.

Requirements:

• Diploma or Degree in Information Technology or a related field.
• 3–5 years of experience in IT support and system administration.
• Strong knowledge of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on, proactive individual with a positive attitude and willingness to learn.
• Good communication, problem-solving, and teamwork skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Self-motivated, dependable, and capable of working independently.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Zoe Lang Zhen Zhen

EA Personnel Registration Number: R23117353

EA License No.: 07C5771

Front-End Customer Service & System Support Assistant (AI & Digital Business Systems).

Are you passionate about technology, AI, digital marketing, customer service, and business automation?

DIGI5Y™ is looking for enthusiastic and motivated interns who want real-world experience working with AI-powered business systems, CRM platforms, automation, digital marketing, and customer support.

It is an opportunity to gain hands-on exposure to the technologies that are transforming modern businesses. DIGI5Y is positioned as an AI-powered all-in-one business system that helps businesses digitalize, centralize, automate, and scale their operations.

Position: Front-End Customer Service & System Support Assistant

Location: Near Tai Seng MRT

Job parameters;

✅ AI Agents & AI Employees

✅ CRM & Customer Relationship Management

✅ Business Automation & Workflow Design

✅ Digital Marketing Technologies

✅ Customer Support Operations

✅ Website & Funnel Management

✅ WhatsApp, Email & Social Media Automation

✅ AI-Powered Business Systems

✅ Lead Generation & Customer Engagement Strategies

✅ Business Analytics & Reporting

Key Responsibilities: Customer Service & Front-End Support

• Respond to customer inquiries via chat, email, and CRM systems
• Assist customers with onboarding and account setup
• Help troubleshoot common user issues
• Maintain excellent customer experience standards

System Support

• Assist in configuring CRM systems and automations
• Test workflows, forms, funnels, websites, and integrations
• Support AI Agent and automation deployment projects
• Help maintain the knowledge base and support documentation

Ideal Candidate

We are looking for candidates who are:

✔ Passionate about AI, technology, and digital business

✔ Curious and eager to learn

✔ Strong communicators with excellent interpersonal skills

✔ Detail-oriented and organized

✔ Comfortable using computers and online tools

✔ Able to work independently and collaboratively

✔ Interested in entrepreneurship, marketing, automation, or business technology

Preferred Skills

• CRM Platforms
• Digital Marketing
• Social Media Management
• Customer Service
• Website Management
• AI Tools (ChatGPT, Claude, Gemini, etc.)
• Basic Technical Troubleshooting

Prior experience preferred in software, CRM, sales. Training will be provided.

About DIGI5Y™

DIGI5Y™ helps businesses digitalize, automate growth, and create scalable revenue systems through AI-powered CRM, automation, customer engagement, marketing, analytics, and business support solutions. The platform combines visibility, engagement, centralization, automation, and monetization into a single growth ecosystem.

Apply Now

"Learn the technologies shaping the future of business while building real-world experience that employers value."

Company Overview

Fitness Core-ner Pte. Ltd., founded in 2009, provides fitness equipment, management, and consultation services. We offer innovative programs with state-of-the-art equipment and professional trainers to integrate fitness and fun into daily life, for more informaiton please visit our website at www.fitnesscore-ner.com
Job Summary

You will maintain, troubleshooting and repair fitness equipment; assemble and dismantle machines. Excellent customer service to support the company’s fitness solutions is required.

Responsibilities

• Perform regular servicing and maintenance of fitness equipment to ensure optimal functionality
• Diagnose and repair faults in fitness equipment to minimize downtime
• Assemble and dismantle fitness machines efficiently for installation or relocation
• Build and maintain positive customer relationships through effective communication and service
• Demonstrate initiative and a willingness to learn new technical skills and procedures

Preferred competencies and qualifications
**Malaysian, working permit holder is welcome.**

• Minimum Nitec or Higher Nitec in Mechanical Engineering or related discipline
• Knowledge or experience in electronics and electrical systems related to fitness equipment
• 1-2 years of work experience; experience in the fitness industry is an advantage
• Possession of Class 2B and/or Class 3 driving licence and own transport is preferred

Other Information

Salary Package:

• $2550–$2950 (Basic Salary + Monthly transportation allowance + Incentive)
• Company mobile phone provided
• Medical claim benefits
• Free light refreshments and drinks in company pantry area
• Free parking available
• Annual overseas company trip
• Annual wage supplement and annual bonus

Company Address: 1 Bukit Batok Crescent #07-12/13, WCEGA Plaza, Singapore 658064

Company Website: www.fitnesscore-ner.com

Join Our Team as a Field Service Technician

We are currently seeking a skilled and motivated Service Technician with experience in air conditioning installation to join our growing team. The ideal candidate will have strong technical knowledge, hands-on expertise, and a passion for delivering exceptional service to our clients.

Responsibilities:

• Install, maintain, and repair air cleaning / scenting systems at client sites
• Diagnose faults and provide timely solutions
• Ensure all work complies with safety standards and company procedures
• Deliver excellent customer service and maintain professionalism at all times

Requirements:

• Previous experience in air con installation and servicing preferred
• Relevant technical qualifications and certifications
• Ability to work independently and as part of a team
• Excellent problem-solving and communication skills
• Singapore Class 3/3A Driving licence with clean driving record

Benefits:

• Competitive salary and overtime opportunities
• Continuous training and career development

Responsibilities

• Provide on-site technical support to front-end semiconductor OEM and fabrication customers for fluid system, gas delivery, and process application challenges.
• Diagnose and resolve complex tool, system, process, and fluid delivery issues impacting customer uptime, yield, reliability, and operational performance.
• Conduct root cause investigations and recommend corrective and preventive actions to resolve customer concerns.
• Support tool installation, startup, qualification, and troubleshooting activities within customer facilities.
• Evaluate customer fluid systems and identify opportunities to improve performance, reliability, safety, and operational efficiency.
• Provide technical expertise and best-practice recommendations for high-purity fluid systems and gas delivery systems.
• Lead technical discussions with customer engineering teams and establish credibility through deep application and process knowledge.
• Develop and maintain strong technical relationships with key stakeholders within front-end semiconductor OEM and fabrication customers.
• Work closely with Sales to identify, develop, and promote application solutions, products, and engineering services opportunities.
• Conduct customer site assessments and technical evaluations to identify opportunities for process improvements and solutions deployment.
• Design and develop application solutions proposals in collaboration with Sales, Engineering Services, and Commercial Proposal teams.

Requirement

• Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Instrumentation Engineering, or a related engineering discipline.
• Minimum 5 years of relevant experience in supporting semiconductor customers / from OEMs.
• Hands-on experience for installation, startup, qualification, troubleshooting, and performance optimization activities.
• Strong understanding of semiconductor manufacturing processes and wafer fabrication technologies.
• Experience with high-purity fluid systems, gas delivery systems, and associated semiconductor process applications.
• Familiarity with common failure modes including leaks, particle generation, flow performance issues, contamination risks, and system response challenges.

GMP Technologies (S) Pte Ltd | EA License 11C3793 | EA Personnel: Novita Widjaja |Registration No: R22105960

Responsibilities

• Perform assembly, installation, setup, and commissioning of semiconductor equipment at customer sites.
• Troubleshoot, diagnose, and repair mechanical, electrical, and optical issues to ensure optimal machine performance.
• Execute machine upgrades, calibration, and customer buy-off testing according to technical specifications.
• Provide technical support to customers via on-site service, remote calls, and user training.
• Prepare service reports, maintain documentation, and ensure compliance with safety and operational standards.

Requirements

• Diploma or Degree in Electrical, Electronics, Mechanical, Mechatronics, or related Engineering field.
• Minimum 2-4 years of experience supporting semiconductor equipment, high-precision/automated machine.
• Strong knowledge of semiconductor machines, inspection systems, or vision system.
• Good understanding of machine vision components including cameras, lenses, and optical systems.
• Strong troubleshooting skills with good communication ability and willingness to travel for onsite support.

GMP Technologies (S) Pte Ltd | EA Licence 11C3793 | EA Personnel: Novita Widjaja | Registration No: R22105960

By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltds website and [https://www.e2i.com.sg/pdpa/].

Job Description

• Lead and manage a team of Sub-contractors for all addition and alteration (A&A) work
• Plan, organize, co-ordinate and implement A&A work timely and ensure compliance to all authority and client's requirement
• Liaise with sub-contractor and vendor for quotations and purchase orders
• Evaluate project requirements and generate feasible proposals for work completion
• Liaise with client's appointed officer on all issues related to the A&A and project work
• Preparation and submission of shop drawings, point schedule, materials, write-ups, and other necessary items for approval
• Track and manage project progress and submit progress claims
• Lead, coordinate, and execute testing & commissioning works for A&A works with proper documentation
• Conduct site surveys, attend meetings on-site, evaluate installation progress on-site
• To arrange and provide servicing & maintenance works for active sites

Requirement

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• At least 1~3 years of working experience in construction or retrofit project in BMS/ACMV/Electrical/ELV
• Good knowledge of Building Services (BMS, ACMV or Electrical or ELV) and project management
• Proactive individual who can work independently
• Good interpersonal and Communication skills
• Able to multi-task and achieve deliverables on schedule
• Able to generate project reports via Word, Excel, Powerpoint

We regret only short listed candidate will be notified.

Candidates must have electrical & electronics background with at least 1 year related work experience. You should have good knowledge in electronic equipment repair and able to conduct bench-test and trouble-shooting. Experience in crane industries will be an added advantage.

Requirements:

-         At least 1 year related working experience.

-         ITE in Electrical/Electronics and above

-         Must possess class 3 driving license

-         Strong troubleshooting and analytical skills to resolve technical problems

-         PC literate, ability to read technical drawings/procedures and use a variety of precision testing and measuring instruments.

-         Willing to sign contract for at least 1 year as overseas training is required.

Responsibilities:

-         Troubleshooting & repair of Radio Remote Control Equipment

-         Delivery / inventory control on spare parts

-         May require to perform equipment installation on site either local or overseas

-         Assist in setting up and up-keep the service centre cum warehouse, prepare quotations, updating the inventory list and training.

-         Training will be provided in house and factory in Germany.

We are seeking a customer-oriented technician with a strong command of English to join our team. Your primary responsibilities will include the repair and servicing of kitchen appliances and accessories. This role requires the ability to work independently and manage tasks efficiently.

• Customer-oriented, good communication in English
• Repair and servicing of kitchen appliances and accessories
• Able to work independently
• Class 3 driving license
• 12 days annual leave, bonus, AWS, medical benefits

• Company: Sales of Dental Equipment
• Location: Central
• Job role: Service Engineer/ Service Technician (20262)
• Training provided for entry level candidates

Job Description:

• Coordinate with local / overseas dealers / customers; in the installation, technical and service requirement (Countries in South East Asia)
• Coordinate with dealers / customers; in issues of product complaint / feedback
• Support onsite / remotely to dealers / customers; in regard to IT related installation, technical and services
• Be responsible for spare parts inventory management
• Be responsible for providing technical training to dealers / customers
• Other duties as assigned in accordance with business demands
• Specialized in Engineering – Electrical / Mechanical / IT or equivalent

Job Requirements:

• Possess at least a ITE Certification / Diploma in Engineering Discipline
• Good IT and computer knowledge preferred
• Relevant working experience will be advantageous
• Excellent interpersonal / communication skills to interact / explain to doctors / specialists
• Training provided for entry level candidates

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann
EA Registration No: R1770345
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

Job Description

• Industry/ Organization Type: Elevator Servicing
• Position Title: Lift Service Technician
• Working Location: Ubi
• Working Hours: 5.5 days (Mon - Fri, 8.30am - 5.30pm; Sat, 8.30am - 12.30pm)
• Salary Package: Basic salary up to $2,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Carry out regular maintenance and servicing of lifts
• Replace parts and perform basic repairs as needed
• Respond to and resolve lift breakdowns promptly
• Troubleshoot and diagnose faults in lift systems
• Complete inspection checklists and maintenance records accurately
• Ensure all work is carried out according to safety standards and company procedures
• Communicate with building management and customers on site issues or service updates
• Join a 24-hour standby emergency service on a rotating schedule
• Support installation and commissioning of new lift systems when required

APPLY NOW!!!

• NITEC or equivalent qualification in Mechanical, Electrical/Electronic Engineering, or Built Environment (Vertical Transportation) preferred
• Candidates with basic electrical knowledge are welcome to apply, training will be provided
• Able to work on a 24/7 standby roster

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76241 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Plan, set up, and manage all IT and network infrastructure for new store openings, including computers, printers, mobile devices, CCTV systems, Wi-Fi, and telephone lines.
• Coordinate, supervise, and manage external vendors for IT and technical setup works.
• Set up and manage new user email accounts, including account creation, configuration, access rights assignment, and ongoing maintenance.
• Manage and maintain all IT server, systems, hardware, software, and networks across the group of companies.
• Ensure all outlets’ CCTV systems and IT equipment are fully operational at all times.
• Provide day-to-day technical support to users, including troubleshooting hardware, software, and network issues.
• Perform daily maintenance of PCs, laptops, and server rooms, including system updates and checks. Monitor, manage, and maintain network infrastructure such as routers, switches, firewalls, and VPNs.
• Ensure IT security through proper data backups, antivirus management, system access control, and security best practices.
• Manage system configurations, user access rights, and conduct regular access reviews.
• Assist in developing, reviewing, and implementing IT policies, SOPs, and IT guidelines.
• Monitor, log, track, and resolve IT incidents, escalating issues when necessary and ensuring closure.
• Research, evaluate, and recommend IT equipment and solutions; obtain quotations and support procurement processes.
• Evaluate and recommend new technologies to improve operational efficiency and system reliability.
• Perform ad-hoc IT duties as assigned by Management.

Job Requirement

• Diploma or Degree in Information Technology, Computer Science, or a related field
• Minimum 2 years of hands-on experience in IT support, infrastructure, or systems administration (retail / multi-outlet environment preferred)
• Strong knowledge of IT infrastructure setup including PCs, laptops, printers, mobile devices, CCTV systems, network cabling, Wi-Fi, routers, switches, firewalls, and VPNs
• Familiar with Windows OS, basic server administration, email systems (e.g. Microsoft 365 / Google Workspace), and user access management
• Working knowledge of network troubleshooting, hardware diagnostics, and software issue resolution
• Strong troubleshooting, problem-solving, and incident management skills
• Able to manage multiple tasks, prioritize issues, and work independently with minimal supervision
• Good communication and coordination skills to support users across different outlets
• Positive attitude, proactive mindset, and strong sense of responsibility

Job Responsibilities

• To install water dispensers and change filters
• To perform servicing/repairs and maintenance of water dispensers
• To be responsible for the inventories given
• To communicate with clients on any operational enquiries and feedback
• To provide technical expertise to support other departments such as sales
• Continually find ways to improve process and workflow efficiency
• Other ad-hoc works as assigned by superiors

Preferred Qualifications and Qualities

Minimum 'O' levels or NITEC in Mechanical Engineering / Mechatronics

• Problem-solving skills to inspect and identify any root cause of equipment problems
• Experience in all relevant industries such as aircon, refrigeration, plumbing, electrical services, and water dispensers will be an advantage
• Class 3 driving license required or Class 2 with own bike
• Great learning attitude
• Independent and responsible

Working Hour

8.30am - 5.30pm (Mon to Fri)
9am to 1pm (Sat)
1 Sat off after 3-month probation

Job Description

• Industry/ Organization Type: Storage Facility Management
• Position Title: Service Technician
• Working Location: Tuas
• Working Hours: 5 days (Mon to Fri 8AM – 5.30PM)
• Salary Package: Basic Salary up to $2,700 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Performing routine maintenance procedures, inspecting Hanel storage system for problems, and ensuring Hanel storage systems are in good working order.
• Diagnosing and fixing malfunctions, replacing faulty components, and repairing damaged Hanel storage system.
• Setting up and configuring new equipment or systems, ensuring they are installed correctly, safely and accordingly.
• Identifying the root cause of technical problems, resolving issues, and preventing future incidents.
• Providing guidance to users on how to operate Hanel storage system, answering technical questions, and assisting with software or hardware issues.
• Maintaining records of maintenance and repair work, updating documentation for Hanel storage system.
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma in Engineering (Electrical/Electronic/Mechanical), or any relevant discipline
• Has 1 year of experience in maintenance or machinery servicing
• Knowledge of electrical works and electrical circuit diagrams are an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77600 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131