Total 1,012 support analyst job vacancies in Customer Service category

We are seeking a proactive IT Support Executive to provide technical support for restaurant outlets and corporate office operations. The role is responsible for maintaining IT systems, POS systems, hardware, software, networks, and ensuring smooth day-to-day technology operations.

Key Responsibilities

IT Support

• Provide first-level technical support for hardware, software, email, printers, and network issues.
• Set up and maintain user accounts, laptops, desktops, and mobile devices.
• Troubleshoot and resolve IT-related incidents promptly.
• Maintain IT inventory and asset records.

Restaurant Systems Support

• Support POS systems, payment terminals, kitchen display systems, and related applications.
• Troubleshoot system and connectivity issues affecting restaurant operations.
• Coordinate with vendors for maintenance, repairs, and upgrades.

Infrastructure & Security

• Maintain office and outlet networks, Wi-Fi, computers, and peripherals.
• Monitor system updates, antivirus protection, backups, and cybersecurity practices.
• Ensure data security and compliance with company policies.

Project & Vendor Coordination

• Assist with IT procurement, software licensing, and vendor management.
• Support new outlet openings, system implementations, and IT projects.
• Prepare documentation, user guides, and basic IT reports.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field.
• 1–3 years of IT support experience preferred.
• Knowledge of Windows OS, Microsoft 365, networking, and cybersecurity fundamentals.
• Experience supporting POS systems or F&B operations is an advantage.
• Strong troubleshooting, communication, and problem-solving skills.
• Able to travel between office and restaurant outlets when required.

Interested applicants may click “ApplyNow”! We regret that only shortlisted candidates will be notified.

Stephanie Ang | R1331070

Educare Human Capital Pte Ltd | EA License No. 11C4731

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

Job Responsibilities:

• Support General Price Increase (GPI) Exercise.
• Assist in compiling monthly incentive plans for review.
• To clarify pricing terms.
• Maintenance of Rates.
• Support rate setup or updates in Express Billing.
• Assist in the central implementation of the annual general price increase for Global Customers.
• Maintenance of Global Agreements.
• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.
• Support post-activation maintenance activities.
• Update Global Customer Agreement information.

Job Requirements:

• Diploma/Degree holder in any field with strong analytical background.
• Proficient in Microsoft Excel
• Meticulous and detailed, with the ability to analyse large volumes of data.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

The Opportunity

• Adecco is partnering our client, a leading global technology organisation, to search for a Privacy Support Specialist (South Korea Local Agent).
• The ideal candidate will play a critical role in supporting user privacy inquiries and ensuring compliance with Korean data protection regulations (PIPA), while delivering high-quality, user-centric support in a fast-paced environment.
• Role will be 100% onsite due to nature of role (no WFH).

The Talent

• Native-level Korean (written and spoken) to answer phone calls from Native South Korean users.
• 1–3 years of experience in customer support, operations, compliance roles
• Strong understanding of handling sensitive user data with confidentiality and discretion
• Excellent verbal and written communication skills with strong attention to detail
• Customer-oriented mindset with empathy and professionalism in handling user issues
• Strong organisational and multitasking abilities in a fast-paced environment
• High level of accuracy with strong documentation skills
• Proficient in Microsoft Office and able to quickly learn internal systems
• Ability to work Korean business hours (8:00 AM – 5:00 PM SGT)

Nice to have:

• Experience in privacy, data protection, or regulatory compliance
• Familiarity with data subject rights (access, correction, deletion requests)
• Understanding of PIPA or other data privacy regulations
• Experience working in a global or tech-driven environment

The Job

• Handle inbound calls and inquiries from South Korea users regarding privacy and data-related matters
• Accurately capture and document user details, issues, and case information
• Assess and categorise inquiries (e.g. privacy requests, account access, data rights)
• Complete intake forms and route cases to internal teams within defined SLAs
• Maintain accurate records in line with data privacy and compliance standards
• Follow SOPs for complaint handling and data protection processes
• Participate in compliance training and support regulatory audits when required
• Track and report inquiry volumes, trends, and escalation patterns
• Assist with reporting of data incidents and support internal coordination
• Collaborate with cross-functional and global teams to ensure smooth operations

Next Step

• Send your updated resume to: jason.lew@adecco.com
• We regret to inform that only shortlisted candidates will be contacted

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Company Overview

Analytical Technologies, established in 1992, serves R&D, QC/QA labs, and production in chemicals, pharmaceuticals, life sciences, electronics, and semiconductors. It partners with top manufacturers and supports clients across SE Asia with offices in Thailand, Malaysia, Indonesia, and the Philippines.

Job Summary

Support sales and product management teams by managing quotations, maintaining CRM account and pricing records, and preparing purchase requisitions to ensure smooth procurement and sales operations.

Responsibilities

• Assist Sales Manager and Product Manager in managing and processing quotations to support sales activities
• Maintain accurate and up-to-date account records and pricing databases within the company’s CRM system to ensure data integrity
• Prepare and submit purchase requisitions to vendors and suppliers to facilitate timely procurement

Preferred competencies and qualifications

• Nitec or Higher Nitec in Business Services, Logistics, Supply Chain, or Engineering
• Demonstrated experience of one year or more in sales support, purchasing, or administrative roles
• Ability to learn new ERP software to support operational efficiency
• Strong organizational skills to manage multiple tasks effectively in a fast-paced environment
• Exceptional attention to detail to ensure accuracy in records and documentation
• Ability to multitask and prioritize work to meet deadlines

Working Hour

• Mondays to Wednesdays & Fridays: 7.30am to 3pm
• Thursdays: 7:30am to 5pm

Key Roles

The DSO will support the Student Management team to ensure a safe, orderly school environment through:

1. Daily Discipline & Supervision

2. Case Investigation & Action

3. Records & Data Analysis

4. Restorative Practice

5. Parent Partnership

Skills & Experience

• Must have uniformed service background (Police, Prison Service, etc.)
• Youth case investigation & restorative work preferred
• Strong communication & interpersonal skills
• Proficient in email, MS Office (Word, Excel, PowerPoint), Google tools

Overview

We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.

This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows.

By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.

Roles and Responsibilities

·        Support deployment, servicing, and troubleshooting of end-user computing systems

·        Assist with hardware and software setup for staff workstations and internal users

·        Manage user accounts, access rights, and basic IT service requests

·        Support network infrastructure setup, monitoring, and troubleshooting

·        Assist in managing network services and resolving connectivity issues

·        Support server infrastructure setup, maintenance, and troubleshooting

·        Assist in system backups, recovery checks, and basic cybersecurity hygiene practices

·        Update IT documentation, asset records, troubleshooting guides and system logs

Requirements

·        Nitec or Higher Nitec in AI Applications, Business Information Systems, Cyber & Network Security, IT Systems &Networks, Operational & Information Technology, Security System Integration or related fields

·        Strong interest in IT systems, networks, servers, troubleshooting, and digital tools

·        Basic understanding of computer hardware, software, networking, and operating systems

·        Comfortable supporting user accounts, system issues, and internal IT requests

·        Organised and detail-oriented when handling documentation, records, and system updates

·        Willing to learn about server support, cloud services, automation, backups, and cybersecurity practices

·        Good communication skills for supporting internal users and coordinating with teams

JOB DRESCRIPTION
Burial Management

• Handle the administration and filling of the burial (NEA, NOK and volunteers)
• Handle query on burial management
• Replace Dakwah team when needed.
• To coordinate with involved parties (eg. Volunteers, NOK) for the preparation and post ceremony.
• To keep Database of volunteers and NOK

Qurban Local & Overseas

• Handle the administration and filing
• Upkeeping database of participants (Sahibul)
• Replace Dakwah team when needed
• To coordinate with involved parties (Eg. Volunteers, Authority & suppliers) and other relevant departments for the preparation and post ceremony.
• Handles queries on Qurban

Ramdhan Iftar

• To attend to query & donation for iftar
• To coordinate with involved parties (Volunteers, Suppliers etc) and other relevant departments for the preparation and post iftar
• To mobilize AMIL duty and safe keeping of collections

Catering (Friday Prayer & KABA Class)

• To coordinate with involved parties for the preparation
• To mobilized CSS Staff for collection
• Handles the administration, filling & cash collection for Finance

Hajj & Umrah

• Handle Admin
• Handle query on Hajj and Umrah
• Upkeep database of pilgrims

Other duties

• Assist in monthly report
• Annual budget submission
• Answer phone/Email/walk-in queries

REQUIREMENTS

• Minimum GCE 'O' level or equivalent qualification/ relevant experience.
• Able to read and write in Malay and English
• Preferably possess a valid Class 3 Driving License
• Physically fit and able to perform field duties
• Willing to work long hours, weekends and off hours when required
• Computer literacy is an added advantage
• Passionate about community service and ready to contribute actively to welfare programmes

Job Description

• Plan, set up, and manage all IT and network infrastructure for new store openings, including computers, printers, mobile devices, CCTV systems, Wi-Fi, and telephone lines.
• Coordinate, supervise, and manage external vendors for IT and technical setup works.
• Set up and manage new user email accounts, including account creation, configuration, access rights assignment, and ongoing maintenance.
• Manage and maintain all IT server, systems, hardware, software, and networks across the group of companies.
• Ensure all outlets’ CCTV systems and IT equipment are fully operational at all times.
• Provide day-to-day technical support to users, including troubleshooting hardware, software, and network issues.
• Perform daily maintenance of PCs, laptops, and server rooms, including system updates and checks. Monitor, manage, and maintain network infrastructure such as routers, switches, firewalls, and VPNs.
• Ensure IT security through proper data backups, antivirus management, system access control, and security best practices.
• Manage system configurations, user access rights, and conduct regular access reviews.
• Assist in developing, reviewing, and implementing IT policies, SOPs, and IT guidelines.
• Monitor, log, track, and resolve IT incidents, escalating issues when necessary and ensuring closure.
• Research, evaluate, and recommend IT equipment and solutions; obtain quotations and support procurement processes.
• Evaluate and recommend new technologies to improve operational efficiency and system reliability.
• Perform ad-hoc IT duties as assigned by Management.

Job Requirement

• Diploma or Degree in Information Technology, Computer Science, or a related field
• Minimum 2 years of hands-on experience in IT support, infrastructure, or systems administration (retail / multi-outlet environment preferred)
• Strong knowledge of IT infrastructure setup including PCs, laptops, printers, mobile devices, CCTV systems, network cabling, Wi-Fi, routers, switches, firewalls, and VPNs
• Familiar with Windows OS, basic server administration, email systems (e.g. Microsoft 365 / Google Workspace), and user access management
• Working knowledge of network troubleshooting, hardware diagnostics, and software issue resolution
• Strong troubleshooting, problem-solving, and incident management skills
• Able to manage multiple tasks, prioritize issues, and work independently with minimal supervision
• Good communication and coordination skills to support users across different outlets
• Positive attitude, proactive mindset, and strong sense of responsibility

We are looking for a Herd Support Executive to join our team and provide technical support for our products and services based in Singapore. You will be handling our Malaysian client base and will be responsible for troubleshooting issues, resolving user queries, and ensuring the smooth operation of our products.

Job responsibilities:

·       Provide first-level support such as system setting, onboarding, payroll processing and etc.

·       Respond to user requests and inquiries via phone, email, or ticketing system.

·       Troubleshoot and resolve system issues, such as login problems, data errors, or functionality errors.

·       Escalate complex issues to the second-level support team or the vendor as needed.

·       Resolve customer complaints, feedback, and inquiries in a professional and courteous manner.

·       Provide information and assistance regarding our products and services.

·       To generate monthly reports on Support Performance for Evaluation.

Job requirements:

·       Bachelor’s degree in Computer Science, Information Technology, Human Resource or related field.

·       Able to Speak, Read and Write in Malay to handle Malay speaking clients.

·       Minimum 1 years of relevant working experience in HR/Payroll.

·       Knowledge of HR processes and best practices (Malaysia).

·       Excellent communication and interpersonal skills.

·       Ability to work independently and as part of a team.

·       Ability to work under pressure and meet deadlines.

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Discipline Support Staff (Contract)