Service Sales Engineer

Nordan Marine (S) PteLtd is an international maritime service company that service and repairs mechanical and electrical cargo equipment on LPG, LNG and LEG gas carriers worldwide.

With reference to the Managing Director, we are seeking an experienced Service Sales Engineer to support and drive our continued expansion in the APEC region.

Your Main Responsibilities:

• Identify, develop and manage customer relationships within the Marine industry.
• Participate in sales activities and support deal closing with customers.
• Organize and participate in relevant sales/technical meetings with customers.
• Collect and share market intelligence and competitor insights within dedicated territory, in cooperation with our head office in Denmark.
• Support sales activities across the APEC region, with approximately 20-30 days of travel yearly to meet up with customers.
• Create quotations for spare parts.
• Create quotations for service estimate.
• Manage order handling and support the quotation process including identifying required spare parts (drawings, part numbers) and providing sales materials, pricing and delivery timelines for both new and existing projects.
• Coordinate, follow-up and close service requests.

Job Requirements:

• Possess minimum Diploma in Engineering (Mechanical, Electrical, Marine etc.)
• Relevant industry experience - Experience in marine spare parts sales is an advantage.
• Strong technical knowledge of marine equipment and systems.
• Technical competence and problem-solving ability.
• Negotiation and deal-closing skills.
• Strong presentation skills, goal-oriented with an understanding of service and customer focus, and with the ability to handle several tasks systematically without losing track.
• Customer-oriented with a service-minded attitude.
• Able to work independently and manage multiple tasks.
• Strong communication (both technical and non-technical).
• Knowledge of spare parts and service process.
• Proactive, self-motivated, and a strong team player.
• Positive, reliable and possesses a good sense of humor.
• Proficient in documentation and Microsoft Office applications (Outlook, Word, and Excel)

We offer:

• A demanding yet attractive position in a company with global ambitions, orderly conditions, and motivated/experienced colleagues.
• Personal development opportunities.
• Competitive salary and benefits based on experience and qualifications.
• Regional business travel opportunities.

Job Requirements:

• 1 to 2 years hands on experiences on application support is preferable
• Good knowledge about banking and experiences to configuration, rule set up, troubleshoot is preferable.
• Knowledge about SWIFT Alliance Gateway (SAG & SNL), HSM (especially in the areas of connectivity, routing, communication with network) is highly valued.
• Knowledge about SIT, UAT and Production environments.
• Analytical skill to analyze the user requirements, investigating the issues and ability to provide resolutions to resolve the issues effectively.
• Basic knowledge and experience in Linux commands and SQL queries is a must.

Job Responsibilities:

• Address the operational queries raised by users and provide the necessary information to close the ticket.
• Perform and document SIT/UAT for the developments done on AMH.
• Support UAT on AMH, carry out investigations on issues reported and provide the effective fixes.
• Support and/or perform other tests when necessary, in UAT to ensure the environment is stable for the Testing.
• Prepare the necessary change details for the production releases.
• Any relevant tasks, which may present from time to time, related to the AMH project

Kindly take note of the following details for shift work

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays on rotational shift basis

The position holder is responsible for maintaining the confidentiality of all prices and plans and shall not disclose confidential information without the approval of her/his Manager at all times.

Key Tasks:

1) Sales Functions

• Support daily sales quotation and operation.
• Prepare sales quotations and proposal based on technical specifications.
• Follow up sales inquiry.
• Build and maintain good customer relations with existing accounts.
• Actively pursue new sales opportunities.
• Monitor marketplace information and provide recommendations.
• Regular customer visits to position En-Syst as the preferred service provider
• Provide appropriate technical support to customers, consultants, and prospect.

2) Administration and Operational Functions

• Keep good records of documentation, including enquiry register log.
• Co-ordinate and lead meetings.
• Prepare service sales work order
• Lead and execute improvement/new processes and customer service experience.
• Ensure process conformance and local legislative compliance with appropriate standards and authorities.

3) Project Functions

• Conduct site surveys with supplier, contractors & clients for Service Work
• Co-ordinate with supplier, contractors & client for smooth delivery and timely completion of project (Service).
• Attend site meeting and involve in discussion with clients and consultants.
• Work with different technical discipline internal or external vendors to meet technical requirements.
• Carry out any ad-hoc duties as assigned by Management.

Requirements:

• ITE / Diploma in Engineering
• Possess a valid Singapore driving license and prefer to own vehicle
• At least 2-3 years of experience is required in industry sales experience and meeting a sales goal

Personal Competencies:

• Good customer service and relations skill
• Must be pc literate (PPT, Word, Excel)
• Independent, team player with good interpersonal skills
• Good command of English

Key Responsibilities

• Provide L2 application and system support, investigating incidents, alerts, and performance issues to restore services within SLA timelines.
• Troubleshoot complex problems using logs, monitoring tools, and diagnostics; conduct root cause analysis and implement preventive fixes.
• Collaborate with L3 engineers, DevOps teams, and vendors to resolve escalated technical issues and support deployments or releases.
• Monitor system health proactively, execute approved patches/configuration changes, and maintain operational stability.
• Maintain clear documentation (runbooks, SOPs, incident reports) and support compliance, audits, and security best practices.

Requirements

• Diploma or higher in Computer Science, IT, or related field
• Min. 4 years of working experience in application/system support or operations roles.
• Working knowledge of cloud platforms (AWS preferred), databases (MySQL/PostgreSQL), and REST API integrations would be advantageous.
• Strong troubleshooting, analytical, and incident-handling skills in high-availability or mission-critical environments.
• Familiarity with ticketing/on-call processes, change management practices, and operational documentation standards.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities:

• Technical support to customers including commissioning, installing, and testing of medical equipment.

• Researching, evaluating, and recommend upgrades and service contracts to customers.

• Resolve problems/train customers on the features of the equipment they have purchased.

• Handle phone enquiry and support for customers during office and after office hours.

• Attend to daily service requests, breakdowns, and service support to marketing.

• Preventive Maintenance for medical equipment and support sales in workshops/events/seminar etc.

• Communicates with reports to HQ for more complex troubshooting.

• Study Engineering Change Notice, Implement Technical Service Recalls & communicate with HQ.

• Diploma/Degree in Electronic/Electrical with knowledge of DICOM, HL7, RIS, PACS is preferred

• Knowledge in X-ray, Digital Radiography, Dry Laser Printers, Digital Mammography systems
  

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

1. Senior Service Engineer (Generator)

• Commissioning of system at customer site and assistance on factory test for special projects.

• Investigates root causes of engine failures and recommend solution.

• After sales technical support and site service & training to distributors and dealers. 

• Maintenance and inspections to prevent equipment failures & ensure optimal performance.

• Create detailed service reports, logs, and other documentation related to field service activities.

• To understand of company products, services, and related technologies.

• Guidance and training to junior field service engineers and other technical personnel.

• Communicate with customers/stakeholders and evaluate their technical capability.

• Drive process improvement and contribute to the development of better service procedures.

• Diploma/Degree in Mechanical/Electrical with 5 years of relevant experience.

• Knowlege in power generation products and able to travel within APAC region.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Service Desk Analyst/ Call Centre Agent x 3

Job Description

We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Involved in acting as a single point of contact to Customers/Users and Third party service providers.
• Responsible for monitoring enterprise IT Network, Systems and Servers.
• Handle Hotline Calls and e-Mails within agreed timeline.
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study
• 1 to 2 years of working experience. 
• Good experience in handling Call Ticketing.
• Strong teamwork and communication skills
• Excellent customer service skills and good phone etiquette.
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays
• Only Singaporean

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

[Order Number: 1480805-R]

Responsibilities

• Perform on-site installation, preventive maintenance, and troubleshooting of semiconductor equipment at customer facilities.
• Diagnose technical issues and carry out corrective actions to minimize machine downtime and ensure optimal performance.
• Provide technical support to customers, including system calibration, parts replacement, and documentation of service reports.

Requirements

• Non-experienced candidates are welcome to apply.
• Comfortable working in a cleanroom environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Sin Rou

EA Personnel Registration Number: R22106434

EA License no.: 07C5771

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Service Engineer (OJT/ CNC repair/ Aerospace/ West 4.8K)

Company Highlight

• Work with top-tier global clients in Aerospace industry.
• Based at office (Bukit Batok), travel to client site is fully claimable.
• Full time job with stability - Basic + AWS + VB
• Long-term Career Growth: chance to Spain for job training on 2nd year

Job Scope

• We install, troubleshoot, service, and perform annual preventive maintenance and calibration of these machines.
• Learning on DANOBAT - Aerospace shaft grinding.

Requirement

• Capable of supporting equipment assembly tasks and refining process standards.
• Education: Diploma or Degree in Electrical, Mechanical, Materials, Manufacturing, or related engineering fields.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at winnie.chen(at)manpower.com.sg

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765