Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description & Requirements:

• Install, upgrade, support and troubleshoot XP, Windows and Microsoft Office and any other authorized desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorised Peripheral Equipment

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

Job Description

● Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.

● Support event, video conference with understanding knowhow and break fix

● Support and troubleshoot desktop Technology and application like Microsoft Office

● General concept for reporting, dashboard

● With proactive communication with senior executive with quick resolution and follow up plan

● Fast learner on new technology with data driven

● Ensuring proper documentation, notification, tracking, and follow up of all incidents

● Team Management with cross country is preferred

● passionate, high performer, fast learner, willing to take ownership

● work overtime required occasionally for emergency, project and VP support

Job requirements:

● 5+ years of work experience in large enterprise companies

● University degree in computer science or equivalent experience in IT

● Strong knowledge in User & VIP Support and ITIL methodology

● Proven ability of project management

Strong Communication with different department and stakeholders

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• MNC Company
• Basic $3000 - $3200 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West / On-site
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

Commissioning at Customer Premises

• Attend site commissioning sessions with customers and contractors.
• Conduct end-user training on the operation and maintenance of Intruder Alarm, CCTV and Access control systems.
• Inspect and verify contractor’s installation work to ensure it meets quality and technical requirements.
• Confirm that all installations and configurations comply with the specifications stated in the quotation or work order.
• Document commissioning activities and provide reports to relevant stakeholders.

Attend to Customer’s Complaints On-site

• Respond promptly to service calls and troubleshoot system issues on-site.
• Diagnose, repair, and test faulty equipment or system components.
• Provide technical support and advice to customers to resolve issues efficiently.
• Liaise with internal teams and suppliers for parts replacement or technical escalation when required.
• Ensure customer satisfaction through professional communication and quality service delivery.

Job Requirements:

• Possess minimum Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering or related field.
• Experience in Intruder Alarm, CCTV and Access control systems or similar low-voltage systems preferred.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3600 - $5000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East / On-site
• Working hours : Normal working hours

Job Responsibilities:

Technical Service & Maintenance:

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

Client Support & Training:

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships, particularly with site engineers.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

Documentation & Reporting:

• Complete detailed service reports after each servicing/e-call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Maintain accurate filing, documentation, and tracking of all service records.

Site & Contractor Management:

• Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
• Review site "Events and Actions," implementing corrective measures as needed.
• Plan, execute, and update daily work schedules.

Safety & Compliance:

• Strictly follow data center safety rules, regulations, and quality standards.
• Ensure all work activities comply with occupational safety guidelines.
• Support ad-hoc tasks assigned by superiors

Job Requirements:

• Minimum Diploma/Degree in Mechanical Engineering or equivalent with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Company Overview

Join a global leader in advanced production systems for the PCB and semiconductor industry. Work with cutting-edge Japanese technology, receive structured training, gain overseas exposure, and access strong career growth opportunities.

Job Summary

As a Field Service Engineer, you will install, maintain, and repair high-tech production machines locally and overseas, ensuring operational efficiency and collaborating with customers and teams to resolve technical issues.

• Location: Kaki Bukit View
• Employment Type: 2-year Contract
• Monday – Friday, 8:30 a.m. – 5:00 p.m.
• Salary: SGD 2,600 – 3,500/month (depending on experience)
• Transport Allowance, Performance bonuses
• Comprehensive training, including overseas Japan training
• Primarily office-based with frequent local and international site visits
• Work in cleanroom and production environments following strict safety and quality standards

Responsibilities

• Install, set up, and maintain advanced production machines in local and international locations to ensure optimal performance
• Troubleshoot and repair equipment promptly to minimize downtime and maintain smooth operations
• Manage spare parts inventory to support timely maintenance and repairs
• Travel frequently within the region and internationally, including mandatory biannual Japan On-Job Training, to support machine installation and servicing
• Collaborate effectively with customers and internal teams to diagnose and resolve technical issues
• Maintain accurate documentation and provide regular updates on service activities and machine status
• Adhere strictly to safety protocols and cleanroom standards to ensure a safe working environment
• Handle and transport equipment safely as required during service visits

Required competencies and certifications

• Education in Electronics, Electrical, Microelectronics Engineering, or related fields at Nitec, Higher Nitec, or Diploma level
• Demonstrated hands-on technical aptitude in servicing and maintaining electronic production equipment
• Strong problem-solving skills applied to troubleshooting and repairing complex machinery
• Willingness and ability to travel frequently, including overseas training and assignments

Preferred competencies and qualifications

• Up to 4 years of experience as a junior engineer in relevant technical roles
• Entry Level welcome to apply, training provided

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik | EA Personnel License: R1657737

Location: Based in the East (Mainly covering East, North, and Central)

Requirement: Valid Class 2/2A/2B License & Own Motorbike

Job Summary: We are seeking a motivated Field Service Engineer to join our operations team. This role involves the on-site installation, setup, and maintenance of technical hardware across the East, North, and Central regions.

We provide comprehensive training for individuals with a strong technical inclination and a proactive, hands-on approach. We are looking for candidates available to commence work by the second week of May 2026.

Key Responsibilities:

• Perform on-site installation and configuration of technical hardware and devices.

• Conduct hardware health checks and basic diagnostics to ensure service stability.

• Attend to service calls for troubleshooting, hardware swaps, or equipment recovery.

• Provide accurate site documentation and status updates via the mobile dispatch system.

• Use a personal motorbike to travel efficiently between various site locations.

Requirements:

• Availability: Able to start by the second week of May (Immediate).

• Education: NITEC, Certificate in Office Skills, NTC Grade 2, or equivalent.

• Strong technical inclination and a hands-on approach to technical work.

• Ability to work independently and manage a mobile field schedule efficiently.

• Reliable, disciplined, and able to follow technical instructions.

• Must possess a valid Class 2/2A/2B License and own a motorbike for work purposes.

Service Engineer / Field Service Engineer

• Salary: $3200 - $3800
• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm

Summary:

• We are seeking a versatile and hands-on Service Engineer to join our technical team. In this role, you will be responsible for the end-to-end lifecycle of our specialized equipment on-site, ensuring high standards of installation, preventative maintenance, and rapid repair services.

Key Responsibilities

• On-Site Technical Execution: Lead the installation, testing, and commissioning of equipment at client sites (including healthcare, research, and industrial facilities).
• Preventative Maintenance: Execute scheduled maintenance programs to ensure equipment longevity and minimize downtime.
• Troubleshooting & Repair: Conduct diagnostic tests to identify mechanical or electrical faults and perform necessary repairs or component replacements.
• Independent Field Work: Manage a daily service schedule, arriving promptly at sites and completing tasks with minimal supervision.
• Compliance & Safety:Ensure all work is performed in accordance with workplace safety and health (WSH) regulations and site-specific protocols.

Technical Requirements & Qualifications

• ITE or Diploma in Mechanical Engineering, Electrical Engineering, or Mechatronics
• 2–3 years of experience in on-site equipment servicing or facility maintenance
• Prefer to have class 3 driving license

Proven experience in at least one of the following areas:

• Mechanical: Assembly, moving parts, and structural integrity
• Electrical: Control panels, wiring, and circuit diagnostics
• Plumbing, Brazing & Welding: Piping, valve systems, and joining techniques
• HVAC / Air-Con: Refrigeration cycles, compressors, and cooling systems

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Location: Based in the East (Mainly covering East, North, and Central)

Requirement: Valid Class 3 License (to operate company vehicle)

Job Summary: We are seeking a motivated Field Service Engineer to join our operations team. This role involves the on-site installation, setup, and maintenance of technical hardware across the East, North, and Central regions.

We provide comprehensive training for individuals with a strong technical inclination and a proactive, hands-on approach. We are looking for candidates available to commence work by the second week of May 2026.

Key Responsibilities:

• Perform on-site installation and configuration of technical hardware and devices.

• Conduct hardware health checks and basic diagnostics to ensure service stability.

• Attend to service calls for troubleshooting, hardware swaps, or equipment recovery.

• Provide accurate site documentation and status updates via the mobile dispatch system.

• Safely operate a company vehicle to travel between site locations.

Requirements:

• Availability: Able to start by the second week of May.

• Strong technical inclination and a hands-on approach to technical work.

• Ability to work independently and manage a mobile field schedule efficiently.

• Reliable, disciplined, and able to follow technical instructions.

• Must possess a valid Class 3 Driving License.

Company Introduction

Our client is a well-established financial services organisation. They are looking for a permanent hands-on IT Support Engineer (Trading floor) to join their IT Operations team and provide frontline support to business users, with a strong focus on maintaining a stable and responsive trading floor setup. This is a great opportunity for someone who enjoys solving technical issues in a high-pressure environment and wants exposure to trading-related support.

Job Responsibilities

• Provide first-line IT support to internal users and assist with technical issues across desktops, laptops, phones, printers, trading terminals, and related devices
• Respond to technical requests via phone or ticketing system and ensure timely resolution of issues
• Troubleshoot basic hardware, software, and network problems, and escalate more complex matters when needed
• Support day-to-day operations on the trading floor to minimise downtime and ensure users can work smoothly
• Monitor systems and infrastructure health, and follow up on any incidents or alerts
• Track, document, and update support tickets, resolutions, and follow-up actions accurately
• Assist with end-of-day processing checks and ensure reporting activities are completed successfully
• Help with the administration of trading platforms and coordinate with vendors for system enhancements or upgrades
• Work closely with internal IT teams to improve support processes and user experience
• Support incident communication and provide updates to relevant stakeholders during outages or service disruptions

Job Requirements

• At least 3 years of experience in desktop support, IT support, or helpdesk support
• Strong troubleshooting skills across desktop, hardware, software, and basic network issues
• Open to shift work, including coverage for day, afternoon, night shifts, and public holidays when required
• Experience supporting trading platforms or users in a financial services environment will be an advantage
• Candidates without trading support experience may still be considered if they are technically strong in desktop support and willing to learn trading support over time

Why You Should Join Them

• Opportunity to support a live trading environment and gain exposure to a more specialised support function
• Good platform for desktop support engineers who want to move into trading-related IT support
• Stable team structure with direct reporting into the IT Operations lead
• Shift allowance provided, including higher allowance for night shift coverage
• Performance bonus entitlement on top of base salary
• Open to strong desktop support candidates who are keen to learn and grow into a broader support role

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

Changi

8am to 5.30pm (Mon - Fri)

$4200 to $5500

Responsibilities:

Support customers and ensure customer satisfaction by:

1. Providing prompt & relevant technical / information assistance to each customer
2. Gather & communicate customers’ feedback concerning product quality, delivery & services to management
3. Highlight / initiate / lead / execute customer satisfaction activities with other departments

Adhere and abide with all company and Customer rules, compliance, quality and safety policies

1. Ensure & practice good housekeeping
2. Observe all safety rules of the company and at customer premises
3. Exercise safety precautions
4. Use approved, safe methods & procedures while working in the factory premises

Perform failure analysis and prepare failure analysis report for each defective product

1. To receive training for competency to perform failure analysis
2. Correctly identify & verify all defective products

Defect & Crisis Management

1. Lead & execute control & containment activities in the event of quality trouble
2. Be familiar with & exercise proper trouble escalation, if the need arises
3. Perform on-the-job task when appropriate (as per training planning)

Requirements:

• Degree in any Engineering discipline, or Diploma in Engineering discipline with 2 years of engineering experience
• Those without experience are welcome to apply as Training will be provided

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Summary

You will design and support high-throughput, fault-tolerant data pipelines and perform data reconciliation to ensure accurate financial reporting within banking and financial services.

Responsibilities

• Design and implement high-throughput, fault-tolerant data pipelines for Batch ETL/ELT processes to support data integration and processing needs
• Develop and maintain SQL queries and scripts to manage and manipulate data within Teradata and UNIX environments
• Apply expertise in Teradata FSLDM and data mapping to ensure accurate data modeling and integration
• Perform GL data reconciliation between systems, datamarts, and reports to validate financial data accuracy
• Provide application support focused on banking and financial services, troubleshooting issues and ensuring system reliability
• Collaborate with cross-functional teams to resolve data discrepancies and improve data quality for ledger balance reporting

Preferred competencies and qualifications

• Knowledge of ledger balance reporting to enhance financial data validation and reporting accuracy

Semiconductor Service Engineer | No Exp Required

• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.30am – 5.00pm
• Monthly Salary: Base up to $3000 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Contract

Company Overview

The company is a well-established global leader providing advanced production systems and technical services in the printed circuit board and semiconductor industry. The company uses cutting-edge Japanese technology and offers strong opportunities for learning and career growth.

Responsibility

• Install, configure, and maintain production machinery at local and regional sites.
• Diagnose and resolve equipment issues to ensure optimal performance and minimize downtime.
• Manage spare parts inventory to support timely and effective maintenance activities.
• Travel domestically and internationally for project assignments, training, and technical support.
• Collaborate with clients and internal teams to troubleshoot and resolve technical challenges efficiently.
• Maintain accurate documentation of service activities and provide regular updates to stakeholders.
• Comply with all safety regulations, workplace procedures, and environmental protocols to ensure a safe working environment.

Requirements

• Diploma or equivalent in Electronics/Electrical/Microelectronics Engineering or related fields
• Frequent overseas travel for training and service assignments may be required; candidates with flexibility to travel will be viewed favorably.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Title
Support Engineer – Data Center, Office IT & Audio Video

Location: Singapore & Malaysia

Company: AdvanzIT Technologies

Job Summary

The Support Engineer will play a field-based technical support role across Data Center, Office IT, and Audio Video environments. The position will work closely with remote pre-sales consultants, project teams, installation teams, and customer support teams to provide onsite assistance throughout the solution lifecycle.

This role will involve conducting site visits and assessments, capturing local site conditions, supporting project implementation onsite, coordinating with installation teams during execution, and attending customer locations for troubleshooting and breakdown support when required. The ideal candidate should be hands-on, technically aware, responsive, and comfortable working across customer sites in a dynamic services environment.

Key Responsibilities

1. Pre-Sales Support and Site Assessment

• Assist remote pre-sales consultants by conducting onsite site visits, surveys, and technical assessments.
• Capture and report local site conditions including space availability, mounting feasibility, power points, cable pathways, rack conditions, access restrictions, environmental conditions, and other installation-related observations.
• Share accurate site photographs, measurements, drawings, and field inputs to support solution design and quotation preparation.
• Coordinate with customer representatives onsite to gather required information for proposal and implementation planning.
• Highlight site readiness gaps, risks, dependencies, and practical installation challenges at an early stage.

2. Project Implementation Support

• Support project teams during onsite implementation and execution activities.
• Work alongside installation teams, subcontractors, and project managers to help coordinate site activities and ensure smooth progress.
• Assist in materials readiness checks, delivery coordination, access arrangements, and site-level follow-up during implementation.
• Monitor onsite progress and share regular updates with project and remote teams.
• Help ensure installations are carried out as per agreed scope, site conditions, safety practices, and customer expectations.
• Support basic testing, verification, labeling, documentation, and closure activities during project completion.

3. Onsite Technical Coordination

• Act as the local onsite support point between customer teams, remote consultants, project managers, and installation teams.
• Coordinate site access, work permits, timing alignment, stakeholder communication, and issue escalation during project or service activities.
• Assist in resolving practical onsite issues quickly to avoid delays in project completion.
• Maintain professional communication with customer site contacts and internal teams throughout execution.

4. Breakdown Support and Customer Service Visits

• Visit customer sites in the event of equipment breakdown, service requests, or technical issues.
• Perform first-level troubleshooting and basic fault isolation across Data Center, Office IT, and Audio Video environments.
• Support remote technical teams in diagnosing issues by providing onsite observations, tests, logs, pictures, and physical verification.
• Coordinate with OEMs, vendors, subcontractors, or internal support teams for corrective actions where needed.
• Ensure timely response and professional handling of onsite service incidents.
• Provide clear service updates, findings, and status feedback after site visits.

5. Coverage Across Technology Areas

The role will support onsite activities across one or more of the following solution areas:

• Data Centers – racks, structured cabling, PDU/basic infrastructure, hardware placement support, site coordination
• Office IT – desktop support coordination, network equipment support, IT room/site readiness, device deployment support
• Audio Video – meeting room devices, displays, cameras, speakers, mounting support, cable checks, basic AV troubleshooting

6. Documentation and Reporting

• Submit accurate site visit reports, assessment notes, implementation updates, and service findings.
• Maintain records of customer visits, site conditions, issues identified, and actions taken.
• Share structured feedback with pre-sales, projects, and support teams to improve planning and service delivery.
• Assist with as-built inputs, punch lists, closure notes, and service documentation as required.

7. Customer and Team Support

• Represent AdvanzIT professionally at customer locations.
• Build confidence with customers through timely response, practical support, and clear communication.
• Work collaboratively with sales, pre-sales, project, services, and operations teams.
• Support overall service quality, project completion, and customer satisfaction objectives.

Key Performance Indicators

• Timeliness and quality of site assessments
• Accuracy of field inputs shared with remote teams
• Onsite coordination effectiveness during project execution
• Responsiveness to breakdown and service support calls
• Quality of site visit and service reporting
• Customer satisfaction with onsite support
• Reduction in project delays due to better local coordination
• Support effectiveness across Data Center, Office IT, and AV projects

Candidate Profile

• Hands-on technical experience in field support, onsite coordination, implementation support, or service engineering
• Basic to good understanding of Data Center, Office IT, and/or Audio Video systems
• Ability to perform site surveys, capture local conditions, and support remote technical teams with accurate field information
• Comfortable working at customer sites, data centers, offices, and project locations
• Good troubleshooting mindset and willingness to handle urgent onsite support situations
• Strong communication and coordination skills
• Practical, responsive, and well-organized approach to field work
• Ability to work with installation teams, subcontractors, and customers in a professional manner

Preferred Experience

• 2–6 years of experience in technical support, field services, implementation support, or onsite engineering
• Experience in one or more of the following areas: Data Center infrastructure, Office IT support, AV/meeting room systems
• Familiarity with structured cabling, racks, displays, conferencing devices, network equipment, or onsite IT installations
• Experience in customer-facing service roles is an advantage

Key Skills

• Site survey and assessment
• Onsite coordination
• Project implementation support
• First-level troubleshooting
• Customer site support
• Field reporting and documentation
• Data Center / Office IT / AV support exposure
• Communication and stakeholder coordination