Total 2,966 service engineer job vacancies in Customer Service category

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

We are looking for a motivated, dynamic Assistant Service Manager to join our team based in Johor. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

1. Position Overview

The Assistant Service Manager (ASM) reports directly to the Branch Operations Manager or Branch Manager. This role is pivotal in driving service excellence, maximizing team productivity, and ensuring rigorous operational compliance within the branch to uphold the highest company standards.

2. Core Service & Operational Responsibilities

The ASM is mandated to maintain high-quality service delivery and operational efficiency by adhering to the following requirements:

• Service Completion: Mandate and ensure a 100% monthly service completion rate across the entire service team.
• Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
• Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
• Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
• Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
• Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions.

3. Fleet & Equipment Management

The ASM is responsible for the cost-effective management of the branch’s fleet and technical resources, ensuring operational readiness without compromising safety standards.

• Vehicle Compliance:  Maintain rigorous records for the renewal of road tax and Puspakom inspections.
• Maintenance Logs:  Ensure comprehensive maintenance logs are kept for all service vehicles to ensure audit readiness.
• Cost Control:  Monitor and record repair costs and fuel usage; validate driver logs for accuracy.
• Inventory & Assets:  Maintain a precise register for service tools and safety equipment; ensure the security of all company property, hardware, and premises.
• Safety Standards:  Ensure all vehicles and drivers remain in full compliance with the SHE (Safety, Health, and Environment) and Vehicle Handbook.

4. Stock & Warehouse Controls

To maintain stock integrity and branch efficiency, the ASM shall:

• Monitor proper stock issuance and returns for all service teams on a weekly basis.
• Attend and lead monthly stock takes and conduct regular vehicle stock audits.
• Direct the management and control of the branch store, including the efficient handling of used Exhaust Fan
• Related (EFR) equipment.
• Verify that all actual preparation costs are accurately captured and recorded within the company system.

5. People Management & Staff Development

As a leader in operational excellence, the ASM manages the employee lifecycle with a focus on high-performance culture and technical mastery.

• Recruitment: Collaborate with the Branch Manager or Branch Operations Manager to recruit high-caliber Service Technicians and Service Ladies (subject to prior approval).
• Onboarding & Culture: Direct staff inductions, maintain high team morale, and ensure all staff possess a comprehensive understanding of company objectives and policies.
• Training & Coaching: Organize technical induction programs and maintain precise training records. Act as the primary trainer for refresher courses, providing field-based guidance and data-driven coaching to ensure a high level of technical competence.

6. Quality Assurance (QA) & Performance Monitoring

The following quality standards and performance audits must be strictly enforced:

• Direct regular Quality Control (QC) checks and follow up on client complaints to ensure total ownership of service problems.
• Ensure OCS 224 compliance: Resolve all customer callouts within 24 hours to prevent further escalation.
• Audit the duties of Service Supervisors on a monthly basis.
• Audit each Service Technician according to company requirements (TPA Assessment).
• Carry out regular service audits across all branch service areas.
• Verify that all supervisors meet their established monthly KPIs.

7. Administrative & Reporting Protocols

The ASM must maintain rigorous administrative accountability. Weekly status reports must be provided to the Branch Operations Manager covering the State of Service, Supervisor issues, Customer issues, and other operational concerns. Formal weekly and monthly meetings must be conducted with supervisors and technicians; formal minutes are mandatory for all meetings and must be filed accordingly. All reports, stock returns, and e-claims must be prepared accurately and dispatched promptly to the Head Office.

8. Health, Safety, and Environment (SHE) Compliance

The ASM has a legal obligation to enforce a safe working environment. You are required to:

• Enforce OSHA 1994: Apply the requirements of the Occupational Safety & Health Act 1994, ensuring all subordinates understand their legal obligations.
• Ensure Chemical Safety: Direct the safe handling, storage, and application of all chemicals to eliminate untoward risks to staff.
• Conduct Monthly Inspections: Inspect all service vehicles monthly to ensure they are roadworthy and safe.
• Direct Safe Systems of Work: Provide site-specific risk assessments and issue written work instructions for all activities to ensure employees work without risk to health.
• Rectify Deficiencies: Immediately rectify all deficiencies identified during audits or inspections.
• Participate in Reviews: Attend and contribute to monthly SHE review meetings.

9. Cross-Functional Collaboration & Professional Conduct

The ASM serves as an "Agent of Best Practice," promoting the company’s gold standards and transmitting these practices to all supervisors and coordinators.

• Sales Relationship: Maintain cooperative relations with the Sales Team by providing high-quality sales leads and customer feedback.
• Sales Support: Assist the Sales Team in achieving branch targets by providing technical support for special surveys and sales presentations.
• Self-Improvement: Commit to continuous professional development through private study, technical literature, membership of professional associations, and attendance at relevant industry courses.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience
• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Attractive base salary
• Fixed Transportation Allowance
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd.   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

(near Setia Tropika / Impian Emas and Southern College)

We are seeking a proactive and customer-focused Assistant Service Delivery Manager to support the delivery of high-quality services to our clients. The successful candidate will work closely with customers, internal teams, and stakeholders to ensure service commitments are met and operational issues are resolved efficiently.

Key Responsibilities

• Support the management of day-to-day service delivery operations and client engagements
• Coordinate with internal teams to ensure service levels and customer expectations are achieved
• Monitor service performance, track incidents, and follow up on issue resolution
• Assist in preparing service reports, documentation, and operational reviews
• Manage customer communications and maintain positive client relationships
• Support service improvement initiatives and process optimization activities
• Coordinate project activities and ensure timely delivery of assigned tasks
• Escalate service issues where necessary and assist in driving resolution

Requirements

• Diploma or Degree in Information Technology, Business, Engineering, or a related field
• Minimum 2 years of experience in Service Delivery, Service Management, IT Operations, Customer Support, or a related function
• Experience supporting service delivery activities and customer-facing operations
• Strong communication and stakeholder management skills
• Good organizational and coordination abilities
• Proficient in Microsoft Office applications
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

• Experience in IT services, managed services, or infrastructure support environments
• Exposure to ITIL processes or service management frameworks
• Experience in incident management, service reporting, or operational coordination

What We Offer

• Career growth and development opportunities
• Exposure to enterprise-level service delivery operations
• Collaborative and supportive work environment
• Opportunity to work with diverse stakeholders and clients

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

O'Coffee Club - Our Story (Non-Halal) https://www.ocoffeeclub.com/

Singaporeans are welcome.

☕ We are passionate about premium coffee craft, focusing on everything from bean sourcing to roasting and brewing.

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Consumer Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule (including Saturdays)
• Full training will be provided for all successful candidates.

Job Description:

• Lead and manage the general cleaning process, including planning, coordinating, and executing tasks, managing cleaning logistics, and supervising cleaning crews at various sites.
• Coordinate and communicate cleaning duties effectively to team members.
• Manage and maintain inventory and cleaning equipment.
• Attend meetings with clients to understand their needs and requirements, and develop and maintain positive client relationships.
• Ensure that cleaning team members are properly trained and that their skills align with client requirements.
• Review work orders to ensure that all assignments are completed accurately and on time.
• Respond to and report any operational incidents to the office and clients, if any.
• Assist to move equipment and products.
• Report directly to the Senior Operations Manager.
• Perform any other administrative or operational duties as assigned on an ad hoc basis.

Requirement:

• Candidate must possess at least a Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/NITEC qualification, with at least 3-10 years of working experience in the cleaning service industry preferred.
• Strong industry knowledge in commercial cleaning and disinfection.
• Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.
• A good team player with the ability to work independently.
• Excellent leadership skills with strong initiative; able to analyse situations and think flexibly.
• Supervisory skills to manage and guide cleaning staff.
• Good interpersonal and communication skills.
• Computer literate, with proficiency in email and Microsoft Excel.
• Possess a class 3 driving license.
• Singaporean ONLY.

Other Information:

• 6 working days per week
• Salary: S$2,200 to $4,500 (Based on experience)
• Location: Multiple locations / islandwide (in Singapore)

We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Description:

• Assist the Assistant Operations Manager (AOM) in various projects, including coordination, execution of general cleaning processes, and managing cleaning logistics.
• Conduct on-site risk assessments to ensure safety and compliance.
• Review work orders to ensure timely and accurate completion of assignments.
• Assist in the delivery of equipment and cleaning products to customer sites.
• Provide guidance and on-the-job training to cleaning staff; ensure team members' skills and service competencies are consistently maintained.
• Report to the Operations Manager.
• Perform any other administrative or operational duties as assigned on an ad hoc basis.

Requirements:

• Candidate must possess at least a Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/NITEC qualification, with at least 3 years of working experience in the cleaning service industry preferred.
• Strong industry knowledge in commercial cleaning and disinfection.
• Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.
• A good team player with the ability to work independently.
• Excellent leadership skills with strong initiative; able to analyse situations and think flexibly.
• Supervisory skills to manage and guide cleaning staff.
• Good interpersonal and communication skills.
• Computer literate, with proficiency in email and Microsoft Excel.
• Singaporeans ONLY.

Other Information:

• 6 working days per week
• Salary: S$2,500 to $4,200 (Based on experience)
• Location: Multiple locations / islandwide (in Singapore)

We regret to inform that only shortlisted candidates will be notified. Thank you.

Salary: SGD $3,200 – $3,500 per month

Are you a highly organized and customer-focused professional who thrives in a fast-paced business environment? We are looking for a Customer Service Coordinator to join a growing international organization and play a key role in supporting customers, coordinating sales operations, and ensuring seamless order fulfillment across regional markets.

This is an excellent opportunity for individuals with experience in customer service, sales coordination, or order management who are looking to develop their career within a collaborative and globally connected team.

Key Responsibilities

• Serve as the primary point of contact for customers and provide excellent customer support for assigned markets.
• Prepare and manage quotations independently while ensuring healthy margins and supporting sales objectives.
• Coordinate end-to-end order processing, including order entry, backorder management, shipment follow-ups, and delivery updates.
• Maintain accurate customer records, databases, documentation, and filing systems.
• Work closely with Sales, Procurement, Logistics, and Management teams across Singapore and overseas offices to ensure smooth operational execution.
• Monitor sales performance and market trends, preparing reports, analyses, and evaluations to support business decisions.
• Support the planning and execution of sales and marketing initiatives alongside internal stakeholders.
• Assist with the coordination of customer visits, meetings, and business travel arrangements when required.
• Participate in process improvement initiatives, quality management activities, and cross-functional projects.
• Provide guidance and training to new Sales Coordinators as needed.
• Support Shipping and Logistics operations during peak periods or team absences.
• Ensure all assigned responsibilities are completed accurately, efficiently, and within established timelines.

Requirements

• Diploma or Degree in Business Administration, Customer Service, Sales, or a related discipline.
• Prior experience in customer service, sales coordination, order processing, customer support, or administrative functions is preferred.
• Strong communication and interpersonal skills with the ability to build positive relationships with internal and external stakeholders.
• Excellent organizational skills with strong attention to detail and accuracy.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office applications; experience with ERP or CRM systems will be advantageous.
• Positive attitude, strong sense of responsibility, and ability to work both independently and as part of a team.

Why Join Us?

• Opportunity to work within an international and multicultural business environment.
• Exposure to regional and overseas customer and sales operations.
• Supportive and collaborative team culture.
• Career growth, learning, and development opportunities within a growing organization.

If you enjoy customer interaction, sales support, and coordinating business operations across multiple stakeholders, we would love to hear from you.

Find Out Even More At: https://tinyurl.com/mindflex-ft-info
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- Base salary starts from $2,800-$3,100/Month + CPF
- Consistent monthly bonuses of $200-$800/Month + CPF
- Management positions available for candidates identified with leadership potential (Base ranges from $3,800-$4,000/Month)
- Clear Salary Progression & Annual Salary Review (Min 5-15%)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Be part of the amazing team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career.

The Guest Service Team Leader (Porters) will assist the Concierge to assist arriving and departing guests, handle baggage promptly and orientate guests on facilities in rooms and hotel.

Our Expectations:

• To assist in maintaining and/or developing agreed operating procedures relating to Porter/Concierge
  and to ensure that colleagues adhere to the correct procedures.
• To set a high example to colleagues in terms of punctuality, appearance, performance, attitude,
  leadership, guest relations, observance of the house rules, loyalty to the management and
  interdepartmental co-operation.
• Conduct the hand over between shifts, ensuring that all relevant staff are in attendance and that
  all pertinent information is passed accurately to the oncoming shift.
• Assist guests with baggage and escort guests to reception desk.
• Accompany guest to assigned room, explain room facilities and hotel’s restaurants, orientate guest to features of rooms and hotel facilities.
• Greet and direct group to waiting area and immediately, tag all baggage and sort out baggage according to the assigned room.
• Deliver baggage by service lift to the guest room and explain all facilities and restaurants, wish guests a pleasant stay and leave promptly and politely.
• Greet guest upon entering room and verify number of baggage and remind guest to make sure nothing was left in the room, then escort guest to lift. Check for guest’s transportation arrangement.
• Open car doors for vehicles stop at hotel entrance.
• To be aware of all VIP arrivals and departures, especially corporate guests.
• To undertake any other reasonable assignment by the superior as and when required.
• Be alert and report any faults, defects and unusual activity of the property to relevant
  departments.

We are looking for a self-motivated individual with excellent communication skills. You should be attentive to the guests and knowledgeable in the hospitality industry best practices with the ability to adapt to ever changing requirements and needs of customers. If you have at least two years of relevant experience, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Job Description:

• Oversee and manage daily cleaning operations across multiple sites.
• Plan manpower, equipment, and work schedules to ensure smooth operations.
• Ensure cleaning works are carried out according to agreed standards, timelines, and budgets.
• Conduct and approve Risk Assessments and ensure safety requirements are followed at all sites.
• Act as the main contact person for key clients and handle any issues or escalations.
• Attend client meetings to understand requirements and ensure service expectations are met.
• Supervise and guide Assistant Ops Managers, Supervisors, and cleaning teams.
• Provide training to improve team skills and service quality.
• Monitor operational performance, attendance, and service quality.
• Support new site mobilisation and improvement of work processes.
• Prepare operational reports and ensure proper documentation is maintained.
• Perform other operational or administrative duties when required.

Requirements:

• Candidate must possess at least Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/Nitec with at least 6 year(s) of working experience in the cleaning service industry preferred.
• Strong industry knowledge on commercial cleaning and disinfection.
• Prior experience in Risk Assessment.
• Self-motivated and able to manage multiple complex tasks in a fast-paced environment.
• A good team player and able to work independently.
• Excellent leadership skills with good initiative; able to analyse and think flexibly.
• Supervisory skills to manage cleaners
• Good interpersonal and communication skills are essential.
• Possess a class 3 driving license.
• Computer literacy – Email, Microsoft Excel, Zetta Solution System.

Other Information:

• 6 working days per week
• Salary: S$4,000 to $5,000 (Based on experience)
• Location: Multiple locations / island-wide Singapore

We regret to inform that only shortlisted candidates will be notified. Thank you.