Total 49 procurement executive job vacancies in Customer Service category

GENERIC RESPONISBILITIES

• To always act in SISMA Auto’s best interests
• To always diligently follow ALL CURRENT BYD and/or Sisma Auto processes, policies, guidelines and documentation requirements
• To stay updated to any changes in the processes and modify behaviors accordingly
• To respect the authorities
• To always behave in a courteous and professional manner
• To always maintain clean and professional appearance, adhering to relevant guidelines and/or wearing a uniform if requested
• To always treat customers with the utmost respect and professionalism
• To maintain effective and open communications with peer/subordinates/superiors to discuss feedback, issues, seek and provide suggestions for improvements.
• To perform any other duties reasonably requested by the Management
• To ensure any direct reports also adhere to the above general guidelines
• To be punctual at all times
• To diligently complete all training assigned
• To be prepared to work extra time, as requested by the management

KEY RESPONSIBILITIES

• To support SISMA Auto’s Customer Relationship Management (CRM) strategies towards achieving best in class customer service
• To develop short-term and long-term CRM goals to enhance SISMA AUTO's overall performance
• To identify areas where CRM can complement and improve SISMA AUTO existing processes
• To manage development, execution and completion of CRM plans to achieve the goals
• To develop instructions and implement internal campaigns to improve CRM adoption and usage
• To support the CUSTOMER EXPERIENCE MANAGEMENT(CEM) for SISMA Auto
• To support communication between SISMA AUTO and its customers
• To support the collection and analysis of customer feedback from the customers and the development of strategies or corrective measures to address any identified issues
• To continuously work with marketing, sales and after sales teams in order customize the CRM based on their requirements
• To Provide appropriate tools for the teams to measure and improve their performance and customer service
• Other tasks and responsibilities may be assigned to you based on the needs of the organization.

• Medical Benefits
• Attractive Commission Scheme
• Overtime (OT) Allowance

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Customer Service Executive / Order Processing Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Basic + Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer enquiries, orders, and provide product information promptly.
• Process customer orders accurately and ensure order details and specifications are correct.
• Check raw material availability and coordinate procurement when required.
• Monitor order status and update customers on delivery schedules.
• Coordinate with production, logistics, and sales teams to ensure timely delivery.
• Handle customer complaints and escalate issues when necessary.
• Prepare reports on order status, customer feedback, and complaint resolution.
• Ensure invoicing is done after delivery documents are completed.
• Maintain good knowledge of company products, processes, and industry regulations.
• Monitor raw material stock levels and assist with near-expiry stock sales when practicable.
• Perform other duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration or equivalent.
• At least 2 years of experience in order processing or customer service, preferably in an industrial environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10063 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Customer Service Executive / Order Processing Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Basic + Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer enquiries, orders, and provide product information promptly.
• Process customer orders accurately and ensure order details and specifications are correct.
• Check raw material availability and coordinate procurement when required.
• Monitor order status and update customers on delivery schedules.
• Coordinate with production, logistics, and sales teams to ensure timely delivery.
• Handle customer complaints and escalate issues when necessary.
• Prepare reports on order status, customer feedback, and complaint resolution.
• Ensure invoicing is done after delivery documents are completed.
• Maintain good knowledge of company products, processes, and industry regulations.
• Monitor raw material stock levels and assist with near-expiry stock sales when practicable.
• Perform other duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration or equivalent.
• At least 2 years of experience in order processing or customer service, preferably in an industrial environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10063 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Key Responsibilities

• Develop and follow up with prospective and existing clients, recommend suitable professional services, and identify opportunities for renewals, upselling, and cross-selling.

• Manage client projects and service applications from initial enquiry and contract signing through document collection, follow-up, and completion.

• Act as the main point of contact for clients, respond to enquiries, explain service processes and document requirements, and provide regular progress updates.

• Collect and review client information and supporting documents to ensure they are complete, accurate, and in line with company requirements.

• Prepare service agreements, application documents, invoices, and other relevant documentation, and follow up on signatures, document submissions, and payments.

• Coordinate with clients, internal consultants, external partners, and relevant parties to ensure projects and services are completed on time.

• Maintain accurate client records and databases, handle feedback and service-related issues, and build long-term client relationships.

Requirements

• Bachelor’s degree or equivalent.

• Strong written and verbal communication skills, with the ability to communicate confidently and professionally with clients from diverse cultural and professional backgrounds.

• Outgoing, proactive, and customer-focused, with good commercial awareness and the ability to identify client needs and business opportunities.

• Strong organisational, documentation, relationship-management, and problem-solving skills.

• Detail-oriented, responsible, and able to manage multiple client projects and deadlines.

• Relevant experience in consultancy, professional services, account management, business development, sales, project coordination, or application processing would be an advantage

• Candidates with CEI will be given preference

A fast-growing trading company with its Head quarter in the Philippines is now open for the following position:

We are looking for a meticulous and organized staff to support our Sales and Purchases operations. The ideal candidate should be proficient in handling all closed transactions, records, and possess strong administrative skills to ensure smooth day-to-day operations.

1.      Roles &Responsibilities

1. Process Sales, Purchases contract & other relevant documentation.
2. Collaborate with relevant teams to accurately prepare orders to be fulfilled.
3. Provide comprehensive support to management, ensuring efficient order operations, communications, documentation, and reporting activities.
4. Maintain company records, contracts and filing systems
5. Perform administrative and other ad-hoc duties as assigned

2. Requirements: -

• Self-motivated, responsible, and able to work independently.
• Able to manage deadlines and handle multiple tasks in a fast-paced environment.
• Meticulous and attentive to details and accuracy
• Excellent verbal and written communication abilities ( in both English and Chinese)
• Proficient in Microsoft Office especially Microsoft Excel
• Minimum GCE “N/O” Level with at least 1 year of relevant working experience
• Diploma or equivalent qualification in Business Administration or related field welcome
• Positive attitude with adaptability to changing priorities and willingness to learn
• Fresh graduates with relevant qualifications are welcome to apply. Training will be provided.
• Singaporeans and Singapore PR only

What We Offer:

• Salary: Competitive salary package
• Benefits: Medical, Insurance,13th month salary, Bonus, compulsory yearly salary increment.
• Position: Customer Services Assistant/Executive /salary – $2500 to 3500.

Work Schedule:

·      Worktime:9:00 am-6:00 pm

·      5 days’ workweek

·      Monday-Friday (Weekend off).

·      Immediate Vacancy & Full Time Permanent Job Role

• Respond promptly to incoming phone calls and customer inquiries via email, social media, and chat to provide accurate information.
• Resolve customer complaints and concerns professionally and within a timely manner to maintain satisfaction.
• Maintain up-to-date knowledge of company products to answer customer questions effectively.
• Identify and act on opportunities to upsell or cross-sell products and services to customers.
• Collaborate with team members and other departments to ensure consistent and high-quality customer service.
• Follow company policies and procedures when managing customer requests and issues.
• Participate in training programs to continuously improve customer service skills and product knowledge.

Qualifications and Skills:

• Experience in customer service or knowledge of Air-Conditioning & Mechanical Ventilation systems are preferred.
• Proficiency with Simplify software, Excel, and other customer service tools.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong problem-solving and decision-making skills applied to customer interactions.
• Positive and empathetic attitude toward customers.
• Chinese or Japanese language skills (added advantage for communicating with specific customer segments).

Job Summary

We are seeking a proactive Customer Service Executive to manage customer communications, process orders, resolve issues, and support office administration in a fast-paced SME environment.

Responsibilities

• Respond to customer enquiries via phone, email, WhatsApp, and social media to provide timely and accurate information
• Process customer orders, prepare quotations, and conduct follow-ups to ensure order completion
• Resolve customer complaints professionally and promptly to maintain satisfaction
• Build and maintain positive relationships with customers to enhance loyalty
• Coordinate with internal teams to manage deliveries, orders, and service requests efficiently
• Perform daily office administrative duties including scheduling and managing office supplies
• Prepare invoices, purchase orders, and maintain accurate documentation for business transactions
• Organize and maintain filing and record-keeping systems for easy retrieval and compliance
• Assist management with ad hoc administrative tasks as needed to support business operations

Required competencies and certifications

• Proficient in Microsoft Office applications (Word, Excel, Outlook) to support documentation and communication
• Ability to multitask and work independently to manage diverse responsibilities effectively
• Good communication and interpersonal skills to engage with customers and internal teams professionally

Preferred competencies and qualifications

• Experience working in a customer service or administrative role within an SME environment
• Familiarity with invoicing or basic accounting software to assist with financial documentation
• Basic knowledge of social media and customer messaging platforms to enhance customer engagement

Other Information

Working Hours

• Monday to Friday: 9am - 6pm

Location

• Tampines

Come join an appliance company that is on its exciting journey to lead in the premium luxury space. Your key role is to coordinate end-to-end customer service operations by ensuring the accuracy of sales orders and delivery information, meeting key performance indicators, and engaging in cross-functional collaboration. This role supports the sales and customer experience teams while effectively managing complex customer issues to deliver a seamless and professional customer experience that ultimately increases market share and revenue growth.

What You’ll Be Doing:

• Customer Service and Sales Enquiries: Respond to customer enquiries, assist in preparing quotations, process sales orders, ensure timely follow-ups and first-time delivery.
• Sales Operations: Coordinate order fulfillment, monitor delivery status, and liaise with warehouse and logistics providers to ensure on-time delivery.
• Sales Administration: Maintain accurate records of quotations, ensure accuracy of sales orders, invoices, datasheets, service documentation for smooth operations and audit readiness; check accuracy of pricing and rectify anomalies according to policies; and perform daily triple match.
• Project Installation: Support sales and technical teams by coordinating schedules, attention to details on technical specifications, managing documentation, and ensuring all stakeholders are aligned on deliverables.
• Issue Resolution: Track and manage product returns or defective goods, working with teams to identify issues and implement corrective actions.
• Internal Collaboration: Serve as the link between sales, warehouse, delivery team and customer experience teams to ensure streamlined communication and task execution.

Job Requirement:

• Diploma in a relevant field, preferably in Engineering, Science, IT or Business Administration
• Required to handle customers' enquiries with confidence and professionalism
• Strong team-player, interact closely with delivery team and technical team
• Meticulous and detail-oriented when handling sales procedures, order tracking, and customer follow-ups.
• Strong ability to communicate and collaborate across internal teams and engage with external stakeholders.
• Proactive mindset with the ability to anticipate challenges and develop effective solutions.
• Familiarity with ERP systems is a plus
• Strong in MS Word and Excel

Kindly state your current/expected salary and notice period.

Job Description:

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement:

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Group

Gaia Group is a lifestyle company that creates & curates a series of timeless & innovative concepts spanning from culinary, entertainment, hospitality & event spaces, reinventing consumer experiences and bringing delight to everyone. At Gaia Group, we believe that there are multiple facets to life that shape our well-being. Through these experiences, one can create unforgettable memories, indulge their senses, while forging meaningful connections with one another. In the realm where passion intertwines with the palate, our culinary artisans embark on a flavourful odyssey, composing harmonies of taste that elevate beyond the ordinary. Hospitality isn’t just a transaction; it is part of our DNA.

Job Description:

We are seeking enthusiastic individuals to join our Service Team.

As a member of the team, you will be responsible for providing exceptional customer service, ensuring all guests a positive dining experience at our restaurant.

Responsibilities:

• Welcome guest with a friendly, positive and professional attitude
• Take food and beverage orders accurately and efficiently
• Collaborate with kitchen team to ensure accurate order fulfilment
• Ensure guest satisfaction by checking in with diners and addressing any concerns
• Maintain a clean and organized dining area
• Operating of POS system for processing of payments
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Any other duties as assigned

Requirements:

• Prior working experience in the food and beverage industry would be advantageous
• Demonstrated excellence in customer service
• Strong communication and people skills
• Well-groomed with a pleasant disposition
• Ability to thrive in a fast-paced environment
• Attention to detail and a proactive, can-do attitude
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
• Working location: Takashimaya (Orchard MRT) or Dhoby Ghaut MRT area

If you are enthusiastic about delivering exceptional service and thrive in a collaborative team setting, we welcome you to apply for this position.

*Candidates with 3 years of experience and above may be considered for the Senior position.

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

HomeCare / House Call Service

About the Role

We are looking for a proactive and resourceful Care Coordinator Executive to manage incoming patient cases, perform basic triage, and coordinate doctor house calls. This role sits at the heart of our operations — requiring quick thinking, strong judgment, and the ability to manage multiple cases in real-time.

Key Responsibilities

Clinical Triage & Case Intake

• Perform initial triage of incoming cases (calls, WhatsApp, referrals)

• Assess urgency and recommend appropriate care pathway.

• Ask structured questions to evaluate patient condition and risk

Operations, Scheduling & Dispatch

• Manage doctor schedules and coordinate house call routing

• Prioritise cases based on urgency, location, and availability

• Provide accurate ETA updates to patients and manage expectations

• Handle last-minute changes and urgent requests

Client & Family Communication

• Act as the main point of contact for patients and families

• Communicate clearly on care options, timelines, and service scope

• Handle enquiries, feedback, and service issues professionally

Care Coordination & Case Management

• Coordinate cases from intake through to service completion

• Ensure doctors receive accurate and complete case information

• Monitor case progress and support continuity of care

Caregiver Coordination (Future Scope)

• Support matching of caregivers to client needs

• Assist with scheduling and coordination of caregiving services

• Liaise with caregivers on care plans and assignments

Documentation & Compliance

• Maintain accurate records of triage decisions, advice, and scheduling

• Ensure proper documentation for operational and clinical tracking

Requirements

• Diploma or Degree in Nursing (preferred) or Paramedic or relevant healthcare management field

• Prior experience in clinic operations, home care, telemedicine, or care coordination is an advantage

Core Competencies

• Strong judgment and ability to perform basic clinical triage

• Excellent time management and scheduling skills

• Able to work independently and make decisions in a fast-paced environment

• Quick thinker with good problem-solving ability

• Calm under pressure and able to handle urgent situations

• Strong team player with ability to work cross-functionally with doctors, operations, and other departments.

Communication Skills

• Clear, confident, and empathetic communication

• Able to guide patients and families on appropriate care options.

Personal Attributes

• Resourceful, proactive, and hands-on

• Strong sense of responsibility and accountability

• Comfortable managing multiple cases simultaneously

Why Join Us

• Be part of a growing HomeCare and medical house call service

• Meaningful work supporting patients in the community

• Dynamic role with real impact on patient outcomes

• Opportunity to grow into senior care coordination or operations roles

Working Hours

• Shift-based / flexible hours (may include weekends or after-hours support)

Location

• Singapore

We regret that only shortlisted candidates will be notified

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

Role: Customer Care Executive

Job Description

- Actively listen to customers to identify their issue and offer suitable solutions to meet to address their concern.

- Resolve at least 90% queries received on the first instance without escalation.

- Ensure accurate data logging into the CRM system in compliance with internal standards.

- Able to identify problems and make recommendation for change or improvements.

- Able to assess issue severity, distinguishing between life-threatening situations, red flags, and normal feedback.

- Build and maintain positive, trusting relationships with customers through open and empathetic communication.

- Stay informed about new and changing policies to ensure the provision of accurate advice to customers, while also engaging in continuous learning to broaden knowledge relevant to the role.

- Participate in cross-training to expand expertise in other domains

- Manage concurrent workstreams efficiently in a fast-paced environment, adapting to the frequent introduction of new policies and requirements.

- Perform any ad-hoc tasks assigned by the supervisor

- Knowledge Competency:

Domain-specific training equips agents with the knowledge required to address customer enquiries accurately and in accordance with approved policies and guidelines. Agents must successfully complete modular assessments during the training phase, achieving the required minimum scores to demonstrate readiness.

- Listening and Comprehension Competency:

Strong emphasis is placed on developing agents’ ability to actively listen, accurately interpret customer needs, and communicate advice clearly and effectively. These competencies are critical to achieving positive customer experiences and reducing repeat contacts.

- Technical and System Competency:

Agents are trained to proficiently use all systems and tools required to support Ministry operations, including case management platforms, CRM systems, and digital service applications and AI assisted Tools.

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Overview

We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.

This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows.

By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.

Roles and Responsibilities

·        Support deployment, servicing, and troubleshooting of end-user computing systems

·        Assist with hardware and software setup for staff workstations and internal users

·        Manage user accounts, access rights, and basic IT service requests

·        Support network infrastructure setup, monitoring, and troubleshooting

·        Assist in managing network services and resolving connectivity issues

·        Support server infrastructure setup, maintenance, and troubleshooting

·        Assist in system backups, recovery checks, and basic cybersecurity hygiene practices

·        Update IT documentation, asset records, troubleshooting guides and system logs

Requirements

·        Nitec or Higher Nitec in AI Applications, Business Information Systems, Cyber & Network Security, IT Systems &Networks, Operational & Information Technology, Security System Integration or related fields

·        Strong interest in IT systems, networks, servers, troubleshooting, and digital tools

·        Basic understanding of computer hardware, software, networking, and operating systems

·        Comfortable supporting user accounts, system issues, and internal IT requests

·        Organised and detail-oriented when handling documentation, records, and system updates

·        Willing to learn about server support, cloud services, automation, backups, and cybersecurity practices

·        Good communication skills for supporting internal users and coordinating with teams