Total 775 procurement executive job vacancies in Customer Service category

Job Requirements :

• Chinese Female, aged 35 and above.
• Handling admin, customer enquiries, after sales service,
• follow up with repeating sales and collection payment,
• SQL accounting knowledge, Microsoft office etc.
• Able to speak and write in English, BM & Mandarin.

Benefits :

• Package : salary + standard + medical card
• Monthly salary : RM3500 to 45000
• 5 working days a week (no Overtime is required)

Join our Customer Service Team and grow your career with us!

As part of the team, you will:

• Communicate with clients to understand their needs and provide suitable support.
• Provide clear and accurate information to assist clients professionally.
• Build good relationships with clients through follow-ups and communication.
• Handle basic documentation and administrative tasks accurately.
• Work closely with team members and participate in training sessions to improve your skills.
• Stay updated with company products, services, and latest information.

What We’re Looking For

• Fresh graduates are encouraged to apply — no experience needed.
• Positive attitude and willingness to learn.
• Able to work independently and as part of a team.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Good communication and responsibility at work.
• Able to communicate in basic Chinese, Malay, and English
• Candidates who are eager to grow and build a long-term career.

Perks & Benefits

• Personal leave
• EPF & SOCSO
• Personal development opportunities
• Training and guidance provided

我們正在招募：客戶服務兼客戶經理！

工作範圍：

• 負責透過 WhatsApp、Instagram 私訊和電子郵件與客戶進行日常溝通。
• 及時、專業地回覆客戶諮詢
• 為新客戶提供入職培訓，包括解釋套餐內容、收集客戶需求、設定預期等。
• 每月向客戶發送報告摘要和業績更新。

專案協調

• 協調客戶和設計師之間的工作，確保設計簡報清晰且完整。
• 使用共享專案管理工具追蹤所有進行中的專案和截止日期
• 跟進客戶的審批、回饋和待處理資訊。
• 在潛在延誤演變成問題之前，主動向團隊指出這些延誤。

客戶管理與維繫

• 監控套餐使用情況，並在套餐到期前發起續約洽談。
• 維護包含關鍵資訊、偏好和歷史記錄的客戶資料庫
• 協助準備新客戶的報價單和服務方案。

行政支援

• 準備發票、跟進付款情況並歸檔已簽署的合同
• 必要時協助進行社群媒體行程和發布協調。
• 協助團隊準備客戶簡報材料

必備品

• 普通話和英語流利（口語和書面）。
• 熟練 WhatsApp 和社群媒體溝通技巧
• 組織能力強，注重細節，能夠同時服務多個客戶
• 你擁有積極、熱情、專業的態度，並且真心喜歡照顧他人。
• 最低學歷要求為SPM/文憑，專業不限；行銷、傳播或商業專業優先。

福利待遇

• 佣金和獎金
• 附近公共交通
• 彈性的工作時間
• 休閒著裝要求
• 開放文化
• 個人發展機會
• 遠距辦公的彈性

我們正在招募：客戶服務兼客戶經理！

工作範圍：

• 負責透過 WhatsApp、Instagram 私訊和電子郵件與客戶進行日常溝通。
• 及時、專業地回覆客戶諮詢
• 為新客戶提供入職培訓，包括解釋套餐內容、收集客戶需求、設定預期等。
• 每月向客戶發送報告摘要和業績更新。

專案協調

• 協調客戶和設計師之間的工作，確保設計簡報清晰且完整。
• 使用共享專案管理工具追蹤所有進行中的專案和截止日期
• 跟進客戶的審批、回饋和待處理資訊。
• 在潛在延誤演變成問題之前，主動向團隊指出這些延誤。

客戶管理與維繫

• 監控套餐使用情況，並在套餐到期前發起續約洽談。
• 維護包含關鍵資訊、偏好和歷史記錄的客戶資料庫
• 協助準備新客戶的報價單和服務方案。

行政支援

• 準備發票、跟進付款情況並歸檔已簽署的合同
• 必要時協助進行社群媒體行程和發布協調。
• 協助團隊準備客戶簡報材料

必備品

• 普通話和英語流利（口語和書面）。
• 熟練 WhatsApp 和社群媒體溝通技巧
• 組織能力強，注重細節，能夠同時服務多個客戶
• 你擁有積極、熱情、專業的態度，並且真心喜歡照顧他人。
• 最低學歷要求為SPM/文憑，專業不限；行銷、傳播或商業專業優先。

福利待遇

• 佣金和獎金
• 附近公共交通
• 彈性的工作時間
• 休閒著裝要求
• 開放文化
• 個人發展機會
• 遠距辦公的彈性

Requirements :

• With a very upbeat personality and can work well with others;
• Data Encoding / Data Entry;
• Posses at least SPM or Diploma in any field;
• Training will be provided;
• Inventory Control;
• Proficent in the use of different MS office applications (Word, Excel, Powerpoint, etc.);
• Very well-organized and is capable of working on multiple tasks at the same time;
• Telephone skills;
• Required language(s): Mandarin/Cantonese, English, Bahasa Malaysia;
• Customer Service;
• Prior working experience using SQL preferred;
• Excellent communication skills (in both oral and written form);
• Clerical Skills;
• Very meticulous with his/her work, excellent attention to details;

• Responsibility :
• Creating, maintaining, communicating and ensuring adherence to internal guidelines and best practices with respect to various business processes;
• Able to work independently and fast learner;
• Issues Purchase Order, track order and ensure timely delivery;
• Preparing office budget and expense reports;
• Scheduling events as well as arranging travel and accommodations when required;
• Support office administration activity;
• Overseeing all aspects of administration for the Company;
• Any other ad-hoc duties by superior;
• Liaise with the accounting department to reconcile invoices and purchase order;
• To assist daily filling, data entry and maintain all data up to date;
• Monitor stock levels & update stock card;
• Administering leave records, medical and insurance claims.

Benefits:

• Opportunities for career growth and training.
• Training Provided
• Annual Leave
• Medical Insurance
• 5 Working Days
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Company Trip

關於該職位

我們正在尋找一位積極主動、以客戶為中心的客戶聯絡主管加入我們的團隊。您將作為客戶的主要聯絡人，確保客戶在保單服務和理賠支援方面獲得流暢的體驗。您將在維護客戶滿意度的同時，遵守營運和監管標準，並發揮至關重要的作用。

職位描述：

• 及時、專業地處理透過電話、電子郵件和現場諮詢管道處理的客戶詢問。
• 提供清晰準確的保險政策、承保範圍和程序資訊。
• 支援端到端的保單服務，包括申請、續保、批單和註銷。
• 協助客戶完成理賠流程，並與內部團隊協調解決問題。
• 處理客戶回饋和投訴，確保有效解決問題，並在必要時回報。
• 在內部系統中維護準確的客戶記錄
• 與承保、理賠和銷售團隊合作，確保服務交付的一致性。
• 確保遵守公司政策和監管要求

工作要求：

• 商業、金融、保險或相關領域的學士學位

• 2-4 年保險、銀行或客戶服務環境工作經驗

• 較強的溝通及人際溝通能力

• 良好的問題解決與衝突化解能力

• 高度注重細節與組織能力

• 精通微軟辦公室軟體和客戶管理系統

• 了解保險產品和理賠流程者優先考慮

• 優先考慮女性

• 首選語言：國語、英語和馬來語

• 工作時間：週一至週五：上午 8:30 至下午 5:00，週六：上午 8:30 至下午 1:00

福利待遇

• 個人休假
• 僱員公積金及社險
• 醫療的
• 年假
• 績效獎金
• 保險

About the Role

We are seeking a proactive and customer-focused Customer Liaison Executive to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring a seamless customer experience across policy servicing and claims support. You will play a critical role in maintaining client satisfaction while upholding operational and regulatory standards.

JOB DESCRIPTION:

• Manage customer inquiries via phone, email, and walk-in channels in a timely and professional manner
• Provide clear and accurate information on insurance policies, coverage, and procedures
• Support end-to-end policy servicing, including applications, renewals, endorsements, and cancellations
• Assist customers throughout the claims process and coordinate with internal teams for resolution
• Handle customer feedback and complaints, ensuring effective resolution and escalation where necessary
• Maintain accurate customer records in internal systems
• Collaborate with underwriting, claims, and sales teams to ensure consistent service delivery
• Ensure compliance with company policies and regulatory requirements

JOB REQUIREMENT:

• Bachelor’s Degree in Business, Finance, Insurance, or related field

• 2–4 years of experience in insurance, banking or customer service environment

• Strong communication and interpersonal skills

• Good problem-solving and conflict resolution abilities

• High attention to detail and organizational skills

• Proficiency in Microsoft Office and customer management systems

• Knowledge of insurance products and claims processes is an added advantage

• Preferred female

• Preferred Language: Mandarin, English & Malay

• Working Hours: Monday - Friday: 8.30am – 5.00pm, Saturday: 8.30am – 1.00pm

Perks & Benefits

• Personal leave
• EPF & SOCSO
• Medical
• Annual Leave
• Performance Bonus
• Insurance

About the Role

We are looking for a customer-focused and results-driven Senior Executive / Executive – Customer Service to join our Sales & Marketing team.

In this role, you will play a key part in driving sales growth, enhancing customer satisfaction, and supporting business development initiatives. You will work closely with customers, suppliers, and internal stakeholders to deliver excellent service while achieving sales and profitability targets.

This is an exciting opportunity for individuals who enjoy building strong customer relationships, solving problems, and contributing to a dynamic and fast-paced industrial solutions business.

Key Responsibilities

Customer & Sales Support

• Manage customer enquiries, quotations, and order fulfilment activities.
• Prepare competitive quotations and follow up to secure customer orders.
• Advise customers on product specifications, stock availability, and delivery schedules.
• Identify opportunities for cross-selling and up-selling products and services.
• Negotiate pricing and commercial terms with suppliers and principals.
• Review customer purchasing trends and sales performance to support business growth.

Order Management

• Process sales orders accurately and efficiently.
• Coordinate with suppliers, logistics providers, and internal departments to ensure timely deliveries.
• Monitor outstanding orders and proactively update customers on order status.
• Process invoicing and ensure billing accuracy.

Customer Relationship Management

• Visit customers to understand their operational needs and business requirements.
• Build and maintain strong relationships with existing and potential customers.
• Update and maintain customer information in CRM systems.
• Support customer retention and business expansion initiatives.

Problem Resolution

• Handle customer feedback, complaints, returns, and service issues professionally.
• Coordinate with relevant departments to resolve issues promptly.
• Ensure customer satisfaction throughout the resolution process.

Team Development (Senior Executive Role)

• Guide and mentor customer service team members.
• Share best practices and drive continuous improvement initiatives.
• Support capability development and team performance enhancement.

Requirements

Qualifications

• Minimum Diploma in Business, Engineering, Customer Service, Sales & Marketing, or related disciplines.
• Fresh graduates are welcome to apply for Executive positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Executive positions.

Skills & Experience

• Sales-oriented with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility.
• Excellent communication, negotiation, and interpersonal skills.
• Good analytical, problem-solving, and decision-making abilities.
• Experience in sales support, order processing, or customer service functions.
• Adaptability to Emerging Technologies (e.g: AI)
• Familiarity with ERP and CRM systems will be an advantage.
• Engineering or technical product knowledge is an advantage.
• Ability to work effectively in a fast-paced and dynamic environment.

What We Offer

• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.
• Continuous learning and development opportunities.

If you are passionate about customer service, enjoy building relationships, and thrive in a dynamic environment, we would love to hear from you. Apply now and be part of our growing team!

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Customer Service Executive / Order Processing Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Basic + Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer enquiries, orders, and provide product information promptly.
• Process customer orders accurately and ensure order details and specifications are correct.
• Check raw material availability and coordinate procurement when required.
• Monitor order status and update customers on delivery schedules.
• Coordinate with production, logistics, and sales teams to ensure timely delivery.
• Handle customer complaints and escalate issues when necessary.
• Prepare reports on order status, customer feedback, and complaint resolution.
• Ensure invoicing is done after delivery documents are completed.
• Maintain good knowledge of company products, processes, and industry regulations.
• Monitor raw material stock levels and assist with near-expiry stock sales when practicable.
• Perform other duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration or equivalent.
• At least 2 years of experience in order processing or customer service, preferably in an industrial environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10063 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description:

• Deliver educational insights to help students achieve their academic goals through Aspire Hub Education's methodology
• Recruit new students via walk-in, telephone, online enquiries or any other marketing activities planned
• Promptly follow up with all prospective students and parents
• Build strong rapport with existing parents and students
• Provide quality customer service, managing customer expectations and feedback in a professional manner
• Perform general administrative duties such as processing student registration and payment, generation of reports and collation of student attendance

Requirements:

• At least 1 year of working experience
• Possesses at least Diploma
• Willing to work on weekends
• Prior experience in the education sector and sales roles are preferred

Benefits:

• Attractive sales incentive
• Good career progression
• Medical benefits

Job Responsibilities

• Handle customer enquiries via phone, email, and walk-in customers.
• Process sales orders, quotations, invoices, and related documents.
• Coordinate with internal departments to ensure smooth order fulfilment and customer satisfaction.
• Maintain accurate customer records and filing systems.
• Assist in scheduling appointments and administrative duties.
• Follow up on customer requests, payments, and outstanding matters.
• Provide general administrative support to the team and management.

Requirements

• Minimum 1 year of relevant experience in customer service and administrative support.
• Good communication and interpersonal skills.
• Self-motivated, responsible, and able to work independently.
• Strong team player with the ability to work cohesively with team members.
• Proficient in Microsoft Office applications.
• Positive attitude and willingness to learn.

Preferred Traits

• Customer-oriented with good problem-solving skills.
• Able to multitask and work in a fast-paced environment.
• Detail-oriented and organized.

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate plays a key role in providing comprehensive operational and administrative support to the Commercial team. This position ensures smooth execution of category initiatives, accurate system and data management, effective supplier coordination, and timely delivery of promotions and commercial activities.

This role is based in Tampines North.

Key Responsibilities

• Work closely with the Category Manager to support assigned categories in achieving sales, profit, market share, and productivity goals.
• Coordinate and implement category action plans, ensuring timely execution to meet business objectives.
• Provide full administrative support for supplier onboarding and new product development processes.
• Ensure all pricing, cost, and commercial changes are updated accurately in the system.
• Manage creation and maintenance of item master data and new article records.
• Support administration and monitoring of consignment activities.
• Maintain promotional downloads and coordinate approvals for marketing materials.
• Assist with weekly promotion commitments, collaborating with Operations, Marketing, Supply Chain, and suppliers for seamless execution.
• Liaise with suppliers on documentation, administrative updates, and operational requirements.
• Ensure timely submission of documents for system and master data updates.
• Proactively support internal stakeholders, highlighting risks or issues that may impact operations.
• Handle ad-hoc tasks to support the Category team.

Qualifications

• Diploma in Business Management, and/or relevant field.
• Good proficiency in Microsoft Office, especially Excel (Pivot Tables, VLOOKUP).
• Knowledge of SAP or similar ERP systems is advantageous.
• Excellent communication and coordination skills, with the ability to manage multiple stakeholders.
• Highly organized, detail-oriented, and capable of handling multiple tasks concurrently.

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.
• Perform any other ad hoc duties as assigned from time to time by Management.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
• Immediate availability or short notice start dates are highly advantageous.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to ORG’s PDPA and e2i’s PDPA.”

We are seeking a proactive and customer-focused Customer Care Executive to manage client accounts, strengthen customer relationships, improve retention, and identify opportunities for upselling and cross-selling. The ideal candidate will act as the primary point of contact for customers, ensuring a positive customer experience while supporting revenue growth and long-term customer loyalty.

Key Responsibilities

Account Management

• Serve as the primary contact for assigned customer accounts.
• Build and maintain strong, long-term relationships with customers via F2F interaction.
• Understand customer needs, business goals, and challenges to provide appropriate solutions.
• Conduct regular follow-ups and account reviews to ensure customer satisfaction.

Customer Retention

• Monitor customer engagement to identify retention risks.
• Proactively address concerns and resolve complaints to prevent churn.
• Gather customer feedback and recommend improvements to services and processes.
• Maintain high levels of customer satisfaction and loyalty.

Upselling& Cross-Selling

• Identify opportunities to upsell additional products, services, or upgrades.

Customer Support & Administration

• Respond to customer inquiries via phone, email, chat, or other channels.
• Follow up on contract renewals, negotiate on Price Increases, service package and other account related activities.  
• Maintain accurate customer records in our in-house system
• Ensure compliance with company policies and service standards.

Requirements

• Customer Service, Call Centre and Sales Administration experiences preferred
• Proficient in Google Applications and good computer/IT literacy
• No prior experience required (On-The-Job training will be provided)
• Positive communication skills and customer service-oriented
• Good work ethic standards, independent and a team collaborator
• High resilience and composure (Handle complaints and unpleasant customers)
• Strong multi-tasking, analytical and meticulous abilities
• Pro-active and adaptable in a fast-paced volatile environment

· Attend to incoming enquires and prepare quotation

· Assist Customer Service Manager in carrying out sales and marketing activities

· Establish close relationship and rapport with decision makers

· Develop strategies and plans to generate sale orders and new account

· Compile and document customer’s requirements and draft Contract Agreement as and when required

· Liaise with Customer Service Manager to review and discuss the proposed contractual requirements

· Liaise with Logistic Coordinator to arrange for off-site delivery activities

· Verify and register customer’s complaint if any

· Preparation of sales contract agreement and/or quotation

· Any other duties and responsibilities assigned by the Company from time to time

Working Day : Monday to Friday (9am to 6pm)