Total 1,045 process engineer job vacancies in Customer Service category

Product area

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Job description

As a Customer Engineer in the technical sales team, you will be supporting the enterprise segment. You will equip companies with Google tools to make technology at work more simple, secure and shareable. You will inspire leading companies and government agencies to work smarter with cloud or web first strategies through Chrome Enterprise and take advantage of advanced enterprise capabilities for administrative controls.

Qualifications

Job responsibilities

• Act as the primary platforms and devices enterprise solutions technical lead on key accounts. Bring together cross-functional agreement team members to design and execute comprehensive technical sales strategies and opportunity technical win plans.
• Work with the sales team to guide and accelerate the transition of leading companies, partners and government agencies to Chrome Enterprise, which encompasses Chrome Enterprise Premium, Chrome Operating System (OS), and their collective management tools.
• Identify key customer technical objections and develop the strategy to resolve technical impediments.
• Provide proactive consultation and strategic guidance for utilizing scalable enablement and funding programs to accelerate proof-of-concepts and pilots.
• Own the technical sales motion to accelerate new bookings, upsells, and expansions across the core enterprise portfolio (Chrome Enterprise Premium, ChromeOS, Cameyo, Pixel/AE, etc.).

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
  
• 10 years of experience in a customer-facing or technical project management role.
• 5 years of experience working with enterprise operating systems including Chrome.
• Ability to communicate in English and Mandarin fluently in order to communicate in this customer-facing role.
  

Preferred qualifications

• Experience in the following areas of IT infrastructure: networking (e.g., VPN, Wireless, protocols), identity management (e.g., SSO, SAML, ActiveDirectory), and security (e.g., VPN, firewalls).
• Experience with application delivery including: web application and integration (e.g., HTML5, JavaScript, CSS), VDI solutions (e.g., Citrix, VMWare, RDP), and mobile apps.
• Experience with managed endpoint devices (e.g., PC or mobile), and the growing ecosystem of browser-based applications and collaboration tools.
  
• Deep knowledge of Google Cloud Platform or Google Workspace solutions.

Service Technician/ Assistant Engineer (Semicon front end tool/ up to 3.6K)

Company highlights

• Opportunities for Career Advancement
• Opportunities for Overseas Training
• Travel Allowances + Handphone bill + AWS + Attractive Benefits
• Company located at Central of Singapore

Job Description

• Specialized in distribution of Semiconductor Equipment (Dry Etch)
• Responsible for on-site start-up, installation, commissioning & maintenance of front end automated semiconductor equipment at customers' sites
• Report to Technical Support Manager

Requirement

• Higher NTEC or Diploma in Electrical/Electronic/Mechatronic Engineering
• 1-2 years of relevant experience in Semiconductor industry
• Self-starter who is able to work independently under minimum guidance
• Knowledge and experience in high vacuum and/or plasma processing is essential
• Good communication and interpersonal skills
• Working hours 830 am to 530pm
• Able to be work overtime/standby after office hours, weekends and public holiday

If you are interested in this opportunity, submit your application now to find out more about this position.

Salary: up to $2500
Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Buona Vista

Job Description:

Process and post all technical data to work request management and submission system.

Conduct all assigned work with compliance to meet our organization’s safety and quality requirements.

Perform at least 1-2 automated test methods

Plan, maintain and coordinate timely PM schedule/program for equipment to support test methods

Able to support PTL equipment in:

• Basic installation

• PM

• Basic troubleshooting

• In house calibration and validation with approved SOP’s

• Coordinate advanced/specialized calibration/troubleshooting with external vendors and PTL equipment owners.

• Notify Team Leader when there is an anomaly with the equipment

Job Requirements: Min Diploma in Sciences/Engineering or similar w min 3 years’ Maintenance Tech / Process Tech Experience from Pharma industry or biomedical service engineer

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

• Company located at Woodlands

• Working hour: 8:30am – 5:30pm(Mon – Fri)

• Variable Bonus +Excellent Welfare

• Well Established Automation Manufacturing Company

Job Scope

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform on site machine buy-off as per agreed customer requirements
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and company.
• Demonstrate high integrity and work independently with minimal supervision
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary
• Respond to phone support and onsite support requests in accordance with SLA
• Prepare and present accurate, detailed service reports in a timely manner.

Requirement

• Diploma in Electronics / Computer Engineering or related disciplines
• 2 to 4 years of relevant experiences in automation systems setup or service support
• Proficiency in installing software, configuration and setting up PCs and machines

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Kaki Bukit
Working Hours: Mon – Fri, 8:30am – 5:00pm
Salary: Up to $4500 (entry level starts from $2800)

We are looking for a dedicated Field Service Engineer to join our team in a cleanroom environment, supporting the installation, maintenance, and servicing of semiconductor/PCB equipment.

Responsibilities:

• Install, commission, and service semiconductor/PCB production equipment.
• Perform troubleshooting, preventive, and corrective maintenance.
• Provide technical support and training to clients.
• Prepare service reports and documentation.
• Work closely with engineering teams to improve system performance.

Requirements:

• Diploma/Degree in Electrical, Electronics, Mechanical, or related field.
• No experience is needed as training will be provided.
• Experience in semiconductor or PCB manufacturing equipment servicing is an added advantage.
• Comfortable with 2-year contract with potential for renewal and career progression.
• Willing to travel overseas when required.
• Regular overseas training in Japan, twice annually, with opportunities for global project exposure.
• Comfortable working in a cleanroom environment.

To apply, please click on "Apply Now" or email your most recent resume to dorothy@recruitlync.com/ Whatsapp 85017683.

Ooi Shi Hui Dorothy (R1762852)
Recruit Lync Pte Ltd (22C1000)

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.

• 5 Work Days, 8.30am-5.30pm / 9am-6pm
• Current Office Near Kaki Bukit MRT, Singapore
• Will Relocate Near Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Requirements:

1. At least Diploma or Degree in IT related field
2. Minimum 2 Years of experiences as Desktop Support Engineer / Technician, IT Support or MIS role in corporate environment.
3. Short notice is preferable [ Less than a month ]

Job Responsibilities

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other IT peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects & Office Relocation

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain IT operational procedures, technical documentation, user guides, and disaster recovery plans.

WeCom Administration & Corporate Applications (Similar like WhatsApp but China Version)

• Serve as the administrator for WeCom and other corporate communication platforms.
• Manage user accounts, organizational structures, permissions, security settings, and platform configurations.

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.
• Monitor system performance, prepare operational reports, and provide recommendations for continuous improvement.

We are expanding our team and currently have multiple openings available for this position. Successful candidates will be deployed to support enterprise IT operations within a large-scale technology environment.

Key Responsibilities

• Provide first and second-level technical support to end users for hardware, software, operating systems, and workplace technology issues.
• Troubleshoot and resolve incidents and service requests while meeting established Service Level Agreements (SLAs) and customer satisfaction standards.
• Perform laptop and desktop deployment, imaging, re-imaging, hardware refreshes, and device configuration activities.
• Support Microsoft Windows, Microsoft 365, Outlook, Teams, printers, mobile devices, and standard enterprise applications.
• Manage and maintain IT assets, inventory records, and equipment lifecycle activities.
• Coordinate with infrastructure teams, vendors, and specialist support groups to resolve complex technical issues.
• Maintain accurate ticket documentation, incident updates, and service records.
• Create and update knowledge articles, work instructions, and operational procedures.
• Participate in workplace technology upgrades, device refresh initiatives, and continuous service improvement activities.
• Ensure compliance with IT security, governance, and operational standards.

Requirements

• Relevant qualifications in Information Technology, Computer Science, or related disciplines are preferred. Candidates with strong hands-on desktop support experience are encouraged to apply.
• Experience in Desktop Support, IT Helpdesk, Service Desk, End User Computing (EUC), or Technical Support environments.
• Strong troubleshooting skills across Windows operating systems, Microsoft 365, Outlook, and enterprise workplace technologies.
• Experience with desktop imaging, hardware support, user administration, and ticketing systems.
• Strong communication and customer service skills with a user-centric mindset.
• Ability to work independently and effectively in a fast-paced enterprise environment.

Why Join Us

• Exposure to enterprise-scale IT operations and technologies.
• Opportunity to work with experienced infrastructure and support teams.
• Hands-on experience across workplace technologies, end-user computing, and IT service management.
• Structured environment with opportunities to develop technical and professional skills.
• Collaborative team culture focused on learning, growth, and continuous improvement.

How To Apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R25129852, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

by clicking the “Apply Now” or email to andie.lin@achievegroup.asia for a confidential discussion

Current & Expected Salary

Reason(s) for leaving

Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation Of Collection Of Full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform (GCP) team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security and reliability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes using technology to connect with customers, employees and partners.

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will partner with a cross-functional team at Google, to drive initial and ongoing business growth for our customers, providing technical advisory, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

Application Instructions: Successful candidates may be required to obtain or currently possess CAT2A security clearance during their employment. 

Qualifications

Job responsibilities

• Develop and orchestrate a structured, deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Maintain awareness of progress against the delivery plan, providing support to customers or partners during ramp, delivery, migration, or implementation phases.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive the product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management, programming languages, debugging, or systems design.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience promoting technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations or security.
• Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with Google Cloud products and differentiation from competition.
• Experience in developing and deploying solutions in a fluid, digital-native environment.

Responsibilities

• Support the Service Manager in preparation of weekly and monthly service reports.
• Process meter billing and ensure accurate updates in the CRM system.
• Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
• Maintain proper documentation and service records for audit and tracking purposes.
• Assist in the installation, setup, and configuration of copiers/ multifunction printers (MFPs) and smart office solutions.
• Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
• Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
• Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

Requirements

• Min 2 years of experience in copier/ MFP servicing, print solutions, or office automation systems.
• Sound knowledge of network setup (IP configuration, drivers installation).
• Proficient in MS Office (Excel, Power point), MCSE, HTML 
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Willing to travel for on-site servicing across Singapore.

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview

MOM License: 09C3018