Total 910 operations engineer job vacancies in Customer Service category

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

RESPONSIBILITIES

·       Provide technical and debug assistance included product training.

·       Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.

·       Study in-warranty claims, compiling of F-Cost report.

·       Monitor quality issues and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.

·       Create training materials, technical procedures, service manuals and part guides for distributors.

·       Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.

·       Handle COC renewal, COC and WELS testing and registration for new product.

·       Assist distributor to conduct field test for new products.

·       Support establishment of service management and service centre for local and export market.

REQUIREMENTS

·       Minimum Diploma in Engineering or related discipline

·       Minimum 2 years of experience of experience in consumer electronics after sales management industry.

·       Strong product technical knowledge in home appliances and audio visual.

·       Proficient in MS Office applications.

·       Ability to work under pressure.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

• Industry/ Organization Type: Marine & Shipbuilding / Marine Services
• Position Title: Marine Service Engineer
• Working Location: Jurong East
• Working Hours: 5 days (Monday-Friday, 8AM – 5PM)
• Salary Package: Basic Salary + Variable Bonus + Medical and Dental Benefits
• Duration: Permanent

Key Responsibilities

• Deliver prompt and effective technical support for assigned projects.
• Carry out onboard servicing, fault diagnosis, and repair of main engines.
• Support the installation, testing, and commissioning of machinery and equipment when required.
• Perform technical inspections and clearly communicate findings and issues to customers.
• Accompany the sales team on customer visits when necessary (around once per week).
• Assist the Supervisor and/or Project Leader throughout all stages of project execution.
• Progress to handling customer inquiries independently after one year, subject to performance.
• Any ad hoc duties as assigned.

APPLY NOW!!!

• Diploma in Mechanical / Mechatronic Engineering or any other related field
• Minimum 2 years of experience in marine industry, preferably on 2 stroke main engine / 4 stroke generator (Everllence or WinGD)
• Proven knowledge and hands-on experience with marine diesel engines
• Preferably with Class 3 driving license
• Ability to travel overseas on short notice
• Proficient in Microsoft Office applications (Excel, Word, etc.)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82278 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

We are seeking a proactive and technically versatile IT Support Engineer to provide dedicated remote technical support and infrastructure management. In this role, you will be the primary point of contact for remote users, ensuring their endpoints, productivity suites, and core infrastructure operate seamlessly. You will handle a mix of day-to-day helpdesk operations, proactive system maintenance, and cloud administration.

Key Responsibilities

• Remote Technical Support: Provide Tier 1 and Tier 2 remote support for end-users, diagnosing and resolving hardware, software, and network issues efficiently.

• Cloud & Workspace Administration: Administer and support enterprise productivity suites, particularly Microsoft 365 (Exchange, SharePoint, Teams).

• Infrastructure & Network Monitoring: Monitor the health of remote systems, including managing Windows Server, Synology NAS environments and configuring/troubleshooting FortiGate firewalls and VPNs.

• Server & Virtualization Maintenance: Support Windows Server environments (Active Directory, Domain Controllers) and manage virtualization platforms (VMware, Hyper-V).

• Backup & Disaster Recovery: Ensure data integrity by monitoring and executing backup routines using tools like Windows Backup, Synology Active Backup, Synology Hyper Backup, Veeam, and assisting in system recovery scenarios.

• Technical Operations & Computer Hygiene: Execute routine system audits, endpoint updates, and general computer hygiene tasks to ensure security compliance and optimal performance.

• Documentation & Automation: Maintain accurate technical logs, update standard operating procedures (SOPs), and assist in basic workflow automation.

Core Requirements

• Education: Diploma or Degree in Information Technology, Computer Science, or a related field.

• Experience: Minimum 2 to 4 years of proven experience in an IT Helpdesk, System Administration, or Remote Support role.

• Technical Competencies:

  • Strong proficiency in managing Windows Server environments and Microsoft 365 tenant administration.

  • Hands-on experience with network-attached storage (Synology preferred) and network security appliances (e.g., FortiGate).

  • Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions (Veeam).

  • Solid understanding of standard networking protocols (DNS, DHCP, TCP/IP, VPN).

• Soft Skills: Excellent problem-solving abilities with strong written and verbal communication skills to guide remote users effectively.

• Good to Have: Familiarity with scripting or workflow automation (e.g., Python, PHP, JavaScript, or Zoho Deluge) is a strong advantage.

Logistics Operations Executive

5.5 days, Mon-Fri 9am-6pm/ Sat 9am-1pm (Sat can WFH)

Salary: $2700-$3000

Location: Alexandra Road, BS Centre Singapore 159932 (Redhill)

Job Responsibilities:

• Liaise with operations and warehouse teams to ensure accurate and timely data processing
• Receive stock checklists, load items to store using trolley, and update records in the system
• Priorities and allocate pick-and-pack orders to courier partners for local and export deliveries
• Oversee store operations and inventory management for car accessories
• Monitor inventory levels, track stock movement, and forecast replenishment needs based on sales trends
• Maintain accurate stock records, manage stock rotation, and ensure timely restocking
• Process customer orders accurately and promptly for both online and in-store sales
• Coordinate preparation, packing, and shipment of orders with suppliers and logistics partners
• Track delivery status and resolve shipment delays, discrepancies, or errors
• Work closely with the sales team to ensure product availability and support customer requirements
• Handle customer enquiries related to order status, delivery, returns, and exchanges
• Prepare basic inventory and fulfilment reports and support other warehouse administrative duties as assigned

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, Business Administration, or a related field
• Basic understanding of warehouse operations, inventory control, and order fulfilment processes
• Able to handle data entry and update systems accurately and in a timely manner
• Comfortable with physical tasks such as loading items using a trolley
• Entry level is welcome to apply as training will be provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

We are looking for an experienced IT Support Engineer to join our technology team. You will be responsible for providing L2/L3 application support, ensuring stability, availability, and performance of business-critical systems and applications.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $8,000(basic) + AWS
• Job Type: Contract

Key Responsibilities

• Provide L2/L3 application support for production and non-production environments.
• Monitor application and infrastructure performance to ensure system availability, reliability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels.
• Perform root cause analysis and implement preventive measures to minimise recurring issues.
• Manage incident ,problem, and change management activities following ITSM best practices.
• Support system deployments, releases, and operational readiness activities.
• Develop and maintain operational procedures, technical documentation, and support runbooks.
• Analyse operational metrics and prepare regular reports on system health, service performance, and improvement initiatives.
• Drive automation initiatives to improve operational efficiency and reduce manual effort.
•  Participate in on-call support or after-hours maintenance activities when required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Strong troubleshooting and problem-solving skills across applications and infrastructure.
• Experience with ITSM processes including Incident, Problem, and Change Management.
• Hands-on experience with monitoring and observability tools
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• ITIL Foundation or related certifications.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd -11C5781

Employment Type: 2-year contract (renewable)

Clearance: MSD security clearance required

Working Days/Hours: Mon-Fri, 8.30am-6pm

Location: West side, Ang Mo Kio (roving)


Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and Orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT

• Fresh candidate with related IT Cert can be considered but must be proficient in Microsoft Words/Excel/Outlook.

• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices

• Able to support helpdesk in client's HQ

• Computing Devices Platform Supported : Windows, IOS and Android

• Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

• Install, calibrate, and commission Particle Size Analyzers, XRF instruments, and Spectroscopy devices at customer sites.
• Perform preventive maintenance on analytical and scientific equipment to ensure reliability and accurate results.
• Troubleshoot, diagnose, and repair any equipment faults or performance issues promptly.
• Ensure all work complies with industry standards and quality procedures.

Requirements:

• Degree in Engineering
• At least 2 years of experience in servicing semiconductor instruments.
• Strong knowledge of laboratory analytical techniques, including spectroscopy, XRF, and particle size analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide professional customer service by contacting customers to arrange appointments and handle enquiries

• Maintain and update records in spreadsheets and databases, including schedules and service activities

• Coordinate deployment of teams or contractors based on operational requirements and latest updates

• Work closely with internal teams and stakeholders to resolve issues and ensure timely service delivery

• Communicate effectively with customers and stakeholders to ensure smooth coordination and satisfactory outcomes

• Improve and maintain tracking systems and databases for better accuracy, reporting, and efficiency

• Generate operational reports for management and stakeholders

• Perform administrative and ad-hoc duties as assigned• Provide professional customer service by contacting customers to arrange appointments and handle enquiries

• Maintain and update records in spreadsheets and databases, including schedules and service activities

• Coordinate deployment of teams or contractors based on operational requirements and latest updates

• Work closely with internal teams and stakeholders to resolve issues and ensure timely service delivery

• Communicate effectively with customers and stakeholders to ensure smooth coordination and satisfactory outcomes

• Improve and maintain tracking systems and databases for better accuracy, reporting, and efficiency

• Generate operational reports for management and stakeholders

• Perform administrative and ad-hoc duties as assigned

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Company Overview

Founded in 2013, MQ Solutions & Services builds lasting business relations by upholding Moral Quotient—understanding right from wrong and acting on core values—in Information and Communication Technology.

Job Summary

Provide on-site IT support by troubleshooting and resolving desktop PC and printer issues, deploying hardware and software, and serving as the first point of contact for IT-related customer calls in a fast-paced environment.

Responsibilities

• Troubleshoot and resolve desktop PC and printer issues on customer sites to ensure minimal downtime
• Serve as the first point of contact for customer IT-related calls, providing timely and effective support
• Deploy new hardware and software across multiple users and locations to maintain up-to-date IT infrastructure
• Install and troubleshoot IT hardware and software in a large, fast-paced user environment to support operational continuity
• Perform ad-hoc IT maintenance and support tasks as assigned by the reporting manager
• Collaborate with team members and interact professionally with customers and vendors to deliver quality service
• Maintain a customer-focused approach by diligently addressing service issues and ensuring customer satisfaction
• Demonstrate self-motivation and commitment to completing assigned duties efficiently
• Standby duties may be required, including working at customer premises as needed

Required competencies and certifications

• Proficient in Microsoft Operating Systems (XP, Vista, Windows 7, 2000, 2003, 2008) for desktop and server support in end-user environments

Preferred competencies and qualifications

• Strong interpersonal, analytical, and problem-solving skills to effectively address IT issues
• Experience working in teams and managing interactions with customers and vendors

• Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts.
• Responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability.

Customer Quality Liaison

• Act as the primary contact for customer quality-related inquiries and complaints
• Coordinate resolution of customer issues through root cause analysis and corrective actions

Quality Control Oversight

• Monitor inspection and testing procedures are followed
• Monitor product conformance to IPC and customer-specific standards

Documentation & Compliance

• Maintain quality records in accordance with ISO 9001 and internal QMS protocols
• Prepare and submit quality reports to customers and internal stakeholders

Process Improvement

• Identify recurring quality issues and lead initiatives to improve manufacturing pro
• Support implementation of Problem-Solving methodologies

Audit & Review

• Participate in internal and external audits
• Ensure readiness for customers and regulatory inspection

Training & Support

• Provide guidance to production teams on quality standards and procedures
• Assist in onboarding new staff with QA related training
• Support new product introduction (NPI) with quality input and validation

Requirements:

• Degree in any Engineering discipline (Quality Engineering preferred) in a manufacturing environment
• Min 2 years of experience in Quality Assurance activities/operational
• Good communication, report writing and presentation skills
• Good analytical skills with ability to work effectively
• Independent, decisive and good at problem solving
• Able to adapt in a fast-paced environment
• Preferred with knowledge of PWB manufacturing processes
• Proficiency in Microsoft Office

5 days' work week
Electronics MFG Industry
Loyang Area

Interested candidates, please forward a detailed resume and email to audris@alignrecruitment.com.sg

Align Recruitment Pte Ltd

License No: 20C0253

Attention: Pan Hong (Reg No. R2094728)

Job Summary

Demonstrate and provide technical support for products, install and maintain engineering systems, and manage pre- and post-sales activities to enhance customer engagement and ensure operational excellence.

Responsibilities

• Demonstrate products and provide technical support to the sales team to improve customer understanding and boost sales effectiveness
• Set up and install systems, conduct testing and commissioning to ensure systems are fully operational
• Troubleshoot and repair engineering equipment to maintain optimal performance and reduce downtime
• Perform routine preventive maintenance to extend equipment lifespan and ensure reliability
• Monitor equipment operation and maintain engineering equipment to meet quality standards
• Prepare detailed reports and data documentation following setup, installation, or servicing activities to support decision-making
• Execute additional duties assigned by superiors to support team and organizational objectives

Preferred competencies and qualifications

• ITE or Diploma in Electrical & Electronic, Mechatronic, Mechanical or equivalent
• 1 to 2 years of relevant work experience

Logistics Operations Executive

5.5 days, Mon-Fri 9am-6pm/ Sat 9am-1pm (Sat can WFH)

Salary: $2700-$3000

Location: Alexandra Road, BS Centre Singapore 159932 (Redhill)

Job Responsibilities:

• Liaise with operations and warehouse teams to ensure accurate and timely data processing
• Receive stock checklists, load items to store using trolley, and update records in the system
• Priorities and allocate pick-and-pack orders to courier partners for local and export deliveries
• Oversee store operations and inventory management for car accessories
• Monitor inventory levels, track stock movement, and forecast replenishment needs based on sales trends
• Maintain accurate stock records, manage stock rotation, and ensure timely restocking
• Process customer orders accurately and promptly for both online and in-store sales
• Coordinate preparation, packing, and shipment of orders with suppliers and logistics partners
• Track delivery status and resolve shipment delays, discrepancies, or errors
• Work closely with the sales team to ensure product availability and support customer requirements
• Handle customer enquiries related to order status, delivery, returns, and exchanges
• Prepare basic inventory and fulfilment reports and support other warehouse administrative duties as assigned

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, Business Administration, or a related field
• Basic understanding of warehouse operations, inventory control, and order fulfilment processes
• Able to handle data entry and update systems accurately and in a timely manner
• Comfortable with physical tasks such as loading items using a trolley
• Entry level is welcome to apply as training will be provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279