Total 14 credit controller job vacancies in Customer Service category

Job Description

1. Ensure buses are despatched out from the district according to the scheduled departure

time and monitor bus captains who are not reporting 10 minutes before bus

despatched time and report if necessary.

2. Ensure buses are despatched on schedule during PM changing shift and monitor bus

captains who are not reporting 10 minutes before bus despatched time and report if

necessary.

3. Monitor spare captains report on time and deploy them to replace the absentees

without causing disruption to the service.

4. Prepare waybills and records for despatching. (interim until full implementation of

AVMS)

5. Report captain’s attendance daily after despatching of buses.

6. Issue waybills, timecards and spare service plates to captains. (interim until full

implementation of AVMS)

7. Coordinate with morning standby vehicle mechanic on the repair of breakdown buses

in the morning.

8. Coordinate change of shift for standby captain to replace those who were absent.

9. Issue of call up notices and essential notices to captains.

10. Calling up off day captains for work when necessary in case of last minute

absenteeism and shortage of captains.

11. Monitor, document and respond to service incidents on the road

12. Responsible for managing the operations and performance of a set of services

13. Take immediate actions to alleviate service problems on the road

14. Assist in the analysis of event and performance data

15. Communicate with Bus Captains on the road using voice and text messages.

16. Conduct report on running time.

17. Liaise with Route Management and District on crew absenteeism or bus breakdown.

18. Report to District HQ on:

 short fall of buses;

 double-deckers operating on single deck bus;

 service disruption;

 dirty buses;

 1st trip not operated; and any other unusual happenings.

19. Report on bus crew for late and early arrival.

20. Report on bus crew for offences such as:

 not wearing proper uniform;

 failing to report to Traffic Inspectors punctually;

 adjust departure time of buses during disruption or under operations of buses; etc.

21. Relief other Service Controllers within the same District when required.

22. Deploy spare captains for learning service, traffic/crowd control and revenue checks.

23. Perform any other duties that are assigned.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Shift Type: Rotating

4-2-4-2 (work 4 days morning shift, followed by 1 off day then 1 rest day then followed by 4 days afternoon/night shift)

Morning shift = 5am to 3.30pm

Afternoon shift = 3pm to 1.30am

Night shift = 6pm to 5am


EA Personnel No: R24125030

EA License No: 02C5465

Salary: up to $5000
Duration: 2 years
Working Days & Hours: Mon-fri office hrs
Location: East

Job Description:
• Checking and inspecting goods received and ensuring they are accurate in quantity, type and in acceptable quality.

• Manage picking and packing process.

• Supervise staffs such us pickers, packers, forklift drivers

• Monitor stock levels and carry out periodic stock takes

• Maintain storage areas (Rented) by organizing floor space, adhering to storage design

• Selecting space for storage and arranging for goods to be placed in the designated areas

• Handling and keeping tracks of all import/export documentations

• Planning, scheduling, and developing the most

efficient transportation and logistics system

• Execute system transaction to ensure accuracy in system and physical inventory

• Liaise with all parties involved in the import and domestic movements of stocks, including transport companies and freight forwarders

• Complete paperwork for all deliveries

• Record all stock movement and deliveries in database and prepare regular reports

• Any other ad-hoc works assigned by project manager and construction manager

• Interface with project team, construction team, safety team, client, vendors, contractor, and sub-contractors for material management matter

• Coordinate for audits and other regulatory requirements etc.

• Monthly Report preparation.

Job Requirements: Min Diploma/Degree in Logistics/Supply Chain/Business or similar w min 3 yrs of relevant experience, APM/MRT/LRT E&M project experience is added advantage.

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Role's Objective
Fully following work procedure and timely & well control related document and job record.
Provide excellent customer services to satisfy clients’ need.
Be able to manage on-process order status.
Skill of dealing with variable & challenging situations. 

Specific Responsibilities
Sample pick up request.
Give guideline to client how to fulfill a test application form
Check Test Application Form of many buyer testing programs & sample size; and follow-up with client on the missing.
Register job into company software 
Clarify unclear information of testing program with Key Account Manger
Prepare Proforma Invoice (PI) (understand Sales quotation & test assignment of job) & send to client.
Check client payment status (contract or in advance) & updated report release status
Handle client queries (collect information/ advice from related team(s))
Handle client complaint
Handle internal query on order status.
Provide correct PI to Admin team for invoicing
Deliver company service to client 
Able to satisfy client's need within scope of job
Willing on handling a new request/ procedure.
Able to cooperate with other teams (ex: Lab, Reporting, Sales) in order to satisfy client's requirement. 
Will be received client's complaint & in front of challenging situations.
Able to deal with hard situation & have skill to soften it & seek for a solution to maintan client's retention.
Other duties upon requested

Salary: up to $4000

Duration: 1 year

Working Days & Hours: Mon-Fri Office Hours

Location: Tuas (islandwide company pickup)

Job Description:
Document Management & Control: Manage the lifecycle of documents (creation, revision, approval, distribution, and archival) within the Electronic Document Management System (EDMS).

Quality System Support: Maintain site document control, records management processes, and coordinate Business Information Management.

Change Control & Revisions: Lead or support change control management, ensuring proper revision, tracking, and archival of documents.

Compliance & Audit Preparation: Ensure documentation complies with regulatory requirements, ISO standards, and GMP. Assist with audits by producing timely, accurate, and up-to-date documentation.

Data Integrity & Security: Ensure document security and protect Alcon against product security threats.

Cross-Functional Coordination: Collaborate with Quality, Manufacturing, and Engineering teams to ensure documents are reviewed and signed off by appropriate personnel. 
• Have hands on experience working with SAP

• Knowledge of SAP Master Data (material master data and vendor master data )

• Good data analysis skills - proficient in excel, power query

• Ability to work independently

• Critical thinking skills to make recommendations from data analysis

Job Requirements: Min Diploma in Engineering or similar & min 2 yrs of relevant experience & Knowledge of SAP Master Data (material master data and vendor master data)

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Company Overview / Employee Value Proposition

PINNACLE CREDIT SERVICES PTE. LTD. Our business originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired by us and reconstituted as Pinnacle Credit Services Pte Ltd (PCS) in September 2008. We are wholly committed to perform at the highest standard of professionalism, security and integrity to meet our customers' satisfaction. Pinnacle Credit Services Pte Ltd possesses strong and rich institutional knowledge and experience in the industry. Among the list of our blue-chip clients are the top businesses in Singapore in the healthcare, banking sectors, telecommunication sectors, B2B and B2C companies. With just under 17 years of operation, we have grown from a 10-man team to a company of over 70 staff and are in full compliance with the tough and rigorous regimentation of the regulators.

Job Summary

Handle inbound and outbound calls to recover overdue accounts for clients from the banking sectors, telecom support service providers, healthcare, and commercial portfolios while maintaining professionalism and customer satisfaction.

Responsibilities

• Handle inbound and outbound collection calls in a call center environment to recover overdue payments
• Communicate clearly and explain detailed breakdowns of amounts payable to customers
• Follow up on overdue accounts to ensure timely collection actions and achieve targets for clients
• Apply collection best practices and relevant strategies to improve collection effectiveness
• Arrange and negotiate payment plans with customers to facilitate debt recovery
• Perform administrative duties related to enquiries and accounts monitoring to support collection processes
• Update and maintain the Credit Collection Systems accurately to reflect collection activities
• Collaborate with team members and work independently to meet collection goals
• Perform any other ad-hoc duties assigned to support the team and operations

Required competencies and certifications

• Proficient spoken English to communicate effectively with customers
• At least 1 year of experience handling inbound and outbound calls in a call center, customer service, telemarketing or relevant experience
• Diploma, O-level, or Nitec certificate qualification
• Strong communication and interpersonal skills to engage customers professionally
• Service-oriented mindset with a focus on achieving results

Other Information

Working hours:

• Mondays to Thursdays: 9.00 AM to 7.00 PM / 10.00 AM to 8.00 PM
• Fridays: 9.00 AM to 6.00 PM (fixed shift)
• Saturdays, Sundays, Public Holidays - Off

Procurement Executive (Automotive) is to support our vehicle sourcing and bidding operations. This role plays a critical part in driving procurement efficiency, improving bidding accuracy, and securing profitable vehicle acquisitions in a highly competitive market.

Key Responsibilities

1. Automotive Market & Product Knowledge

· Develop strong understanding of the Singapore automotive market, including vehicle specifications, pricing, and demand trends.

· Monitor COE trends, ARF calculations, and regulatory requirements.

· Stay updated on bidding channels, auction platforms, and sourcing opportunities.

2. ERP System & Costing Competency

· Utilise Vin’s ERP system for vehicle cost computation and bid price calculation.

· Perform margin analysis and profitability assessments for each bid.

· Maintain accurate data entry and ensure all cost components are properly recorded.

· Continuously optimise calculation methods to improve bidding accuracy and win rates.

3. Bidding & Procurement Operations

· Prepare and manage bidding calculators across multiple channels (auctions, dealer platforms, internal systems).

· Review and verify vehicle specifications before finalising bid prices.

· Analyse past bidding results to refine future strategies.

· Ensure timely submission of bids in accordance with deadlines.

· Track bid outcomes and manage post-bid processes efficiently.

4. Inventory & Documentation Management

· Coordinate with Sales, Admin, and Finance teams on procurement documentation.

· Update procurement status and inventory records in the ERP system.

· Ensure all purchase contracts, invoices, and supporting documents are properly maintained and filed.


Requirements

· Fresh graduates are welcome to apply.

· Proficiency in Microsoft Excel and data calculations.

· Familiarity with ERP systems (experience in automotive systems is an advantage).

· Strong analytical skills with attention to detail.

· Interest in automotive industry, bidding, or procurement processes.

· Ability to work in a fast-paced and deadline-driven environment.


Working Hours

· 5 days work week (2 weekdays off)

· Working Hours: 11.00am – 9.00pm (inclusive of 1-hour dinner break)

· Work Location: Office-based


Job Benefits:

Competitive salary

Annual, Birthday and Marriage leave

Dental Claim

Daily lunch provided

Health insurance upon confirmation

Annual bonus (depending on performance)

Staff rate for car rental and trading of cars

Provision of usage of car (depending on performance)

A casual work environment and a fun-loving team

Responsibilities:

• Process and manage credit card applications efficiently.

• Respond to customer inquiries and resolve feedback or complaints effectively.

• Conduct Know Your Customer (KYC) reviews for new and existing clients.

• Assist in tasks related to credit card risk control.

• Support daily operations for credit card back-office activities.

• Provide backup for team members in tasks such as system testing, settlements, and data reporting.

• Handle additional duties as assigned by the Head of Department or the organization.

Requirements:

• Bachelor’s degree or higher, preferably in Banking and Finance or a related field.

• A minimum of 1 to 2 years of relevant experience in a similar role.

• Good communication skills with a proactive approach to learning.

• Strong self-initiative and willingness to contribute to team objectives.

• Relevant internship experience may be considered.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (Persol Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Persol Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities:

• Address customer inquiries and feedback, identifying their needs while delivering information and solutions efficiently.

• Manage instruction forms from the Customer Hotline and sub-branches effectively.

• Resolve customer complaints and disputes related to unauthorized transactions, including managing card replacements.

• Provide backup support for team duties, including system testing, settlement processes, and data reporting as needed.

• Undertake additional tasks or responsibilities as assigned by the Head of Department.

Requirements:

• Bachelor's degree or equivalent in Banking and Finance or a related field.

• Minimum of 1 to 2 years of customer service experiences within banking industry are preferred

• Proactive, willing to learn, and demonstrates self-initiative.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (Persol Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Persol Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy