Total 18 construction worker job vacancies in Customer Service category

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.

Responsibilities:

• Provide counselling, programme and case management services
• Conduct talks, workshops and training etc

Requirements:

• MUST possess minimum Degree in Social Work
• 3 to 5 years of experience in social work / counseling preferred, but fresh graduates are welcome to apply.
• Preferably with specialist skills training in family violence, family and marital therapy
• Good communication & interpersonal skills

Work Location: Choa Chu Kang, Bukit Panjang

If you’re interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/ 
For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

RESPONSIBILITIES

As a Social Worker in the Senior Service team, you will play a vital role in supporting seniors to age well within their communities. You'll walk alongside them and their caregivers to strengthen their well-being, preserve dignity, and enable ageing-in-place. Through meaningful engagement, coordinated care, and thoughtful casework, you will be part of a dedicated team shaping a more inclusive and elder-friendly society.

Roles & Responsibilities

• Conduct triage and intake assessments for seniors referred to our services.
• Provide case management for individuals and families, with a focus on person-centred care planning.
• Conduct home visits to better understand the senior's environment and develop holistic care plans.
• Perform psycho-social assessments to identify risks and strengths and recommend appropriate interventions.
• Work closely with caregivers, healthcare professionals, and community partners to coordinate seamless care and support.
• Ensure timely and accurate case documentation and reporting.
• Contribute to internal projects, reports, and process improvements when needed.
• Participate in team meetings, supervision, and ongoing training for continuous growth.

• Bachelor's, Postgraduate Diploma, or Master's in Social Work.
• Open to new graduates and early-career professionals in social work.
• Genuine passion for working with seniors and supporting caregivers in a community setting.
• Able to work independently while contributing to a collaborative team environment.
• Strong interpersonal, communication, and organisational skills.
• Proficient in written and spoken English.
• Fluency in a local Mother Tongue language and/or dialects is a plus.
• Committed to upholding the values and standards of the social work profession.
• Aligned with Allkin's core values: Accountability, Mastery, Kindred Spirit, Fortitude, Sparkle, and Care.

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity.

Social Worker 

• Salary : $3,500 - $4,500 
• Location: Bukit Batok
• Working hours: Mon to Thursday (8am to 6pm) /  (830am -630pm)
• Friday (8am to 5pm)  (830am -530pm

Job Responsibilities

• Develop individualise care plans for residents
• Execute the care plan and monitor progress
• Coordinate care for residents with relevant stakeholder

Requirements

• Degree in Social Work
• Preferably experience in Social Service Sector or related field

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Social Worker 

• Salary : $3,500 - $4,500
• Location: Buangkok
• Working hours: Monday - Friday (44 hours per week)
• 8am to 5pm / 8.30am to 5.30pm / 9am to 6pm
• Once a month 8am - 8pm shift

Job Responsibilities

• Develop individualise care plans for residents
• Execute the care plan and monitor progress
• Develop and implement programmes and activities to meet the residents’ care needs
• Put up 6th monthly review reports and monthly interview records for about 50 residents

Job requirements

• Degree in Social Work
• At least 1 year of relevant experience

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

About Restorative Care Department:

Restorative Care Department (RCD) was started in 2006, with one Family Resource Centre located within Prison Link Centre (Changi) specializes in serving offenders, ex-offenders and their families through a variety of programmes.

Case Management Services (CMS) was launched in 2019 to provide short-term case management for releasing inmates. Its objectives are to assist clients and their families with reintegration into society, offer individual support and guidance for transitioning back into the community, and address criminogenic needs to prevent re-offending and relapse.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Social Worker 

• Salary : $3,500 - $4,500
• Location: Buangkok
• Working hours: Monday - Friday (44 hours per week)
• 8am to 5pm / 8.30am to 5.30pm / 9am to 6pm
• Once a month 8am - 8pm shift

Job Responsibilities

• Develop individualise care plans for residents
• Execute the care plan and monitor progress
• Develop and implement programmes and activities to meet the residents’ care needs
• Put up 6th monthly review reports and monthly interview records for about 50 residents

Job requirements

• Degree in Social Work
• At least 1 year of relevant experience

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Social Worker 

• Salary : $3,500 - $4,500 
• Location: Bukit Batok
• Working hours: Mon to Thursday (8am to 6pm) /  (830am -630pm)
• Friday (8am to 5pm)  (830am -530pm

Job Responsibilities

• Develop individualise care plans for residents
• Execute the care plan and monitor progress
• Coordinate care for residents with relevant stakeholder

Requirements

• Degree in Social Work
• Preferably experience in Social Service Sector or related field

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description :

• Create personalised care plans tailored to the needs of the resident
• Implement care plans and regularly record residents' progress
• Design and organise programs and activities to address residents' care requirements
• Prepare and submit review reports and monthly interview records every 6 month
• Collaborate with relevant stakeholders to coordinate and ensure comprehensive care for residents

Job Requirement :

• Min Diploma/Degree in Social Work/Psychology/Counselling
• At least 1 year of relevant healthcare industry experience
• Good interpersonal and problem-solving skills
• Proficient in English and able to converse in dialects or other languages
• Office Hours: 5 days work week

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Responsibilities

Casework & Counselling, Information & Referral

1.    Provide Information and Referral services

2.    Provide case intake for walk-in clients

3.    Handle up to 30 cases as assigned, maintain client’s records and monitor their progress

4.    Activate the cases in each quarter and ensure timely closure for inactive cases that are no longer in need of service

5.    Complete case recordings timely

6.    Provide timely response and relevant intervention to clients

7.    Collaborate with relevant partners in addressing the concerns faced by the family through case conferences and other collaborative intervention

8.    Attend regular supervision for case direction, support and enhancement of clinical skills

Community Work and Groupwork

1.    Be a member of the Community Work Task Group

2.    Assess the needs and requirements of the community within the FSC boundary for intervention

3.    Plan, organise, execute and evaluate community work interventions

4.    Develop the proposal paper for a Groupwork project

5.    Coordinate, facilitate and evaluate the groupwork

Qualifications and Requirements

1.    Degree in Social Work; preferably an accredited Social Worker

2.    Minimum 3-5 years’ relevant work experience in social work setting

3.    Has a pleasant disposition, with good communication and interpersonal skills

Salary: $3500 - $4500
Working Days: Mon – Fri (40hrs/week, center operations hours from 8am to 6pm)
Working Location: Clementi / Telok Blangah

Responsibilities:

• Review applications from AIC. Interview client’s and caregivers during enrolment into our programme/Home. Conducting Biopsychosocial assessment to assessing the strength and resilience of the client, families, and social support systems.
• Build rapport with residents/clients and their families. Maintain constant communication with clients while addressing their concerns and goals and helping them keep positive attitudes and educating the family members on the physical and psychosocial needs of the clients and ways they can access internal and external resources.
• Provide casework management for our clients and coordination with external agencies such as hospitals and polyclinic for clients who require financial assistance for their medical appointments.
• Develop and implement individual care plans (ICP) for clients and provide therapeutic support as needed. – working with other multidisciplinary team (MDT) members.
• Execute the ICP and monitor progress. Develop and implement programmes and activities through a planned/structured manner that is aligned to company’s values to meet the clients care needs.
• Coordinate with PT and OT departments to assist in helping clients feel comfortable and confident.
• Put up 6th monthly ICP review reports and monthly review records for clients.
• Evaluate existing, new and prospective clients based on their needs, desires and limitations.
• Update clients’ particulars and social report/review. Conduct casework evaluation, maintain case notes/documents.
• Person centred counselling for clients and/or families - counselling clients who suffer from poor mental health states and coping and adjustment difficulties in their transition.
• Risk assessment - assessing risk of self-harm and to others 
• Financial assessment and fund management and prepare periodic reports as required - identifying and referring cases for financial assistance (e.g. generate Means Test Subsidy Change Rate Report from MOH for invoices printing/Changed Subsidy report, IHDC Master
• Any other additional tasks assigned by the Management.

Requirements:

• Degree in Social Work
•  1 - 2 years’ social work experience
• With social work experience in residential setting for the elderly is an advantage

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Youth Care Worker
Salary: $2,200 to $3,300
Working Days: 5 days (rotating night shift)
Location: Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement 

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Casework - Engagement & Assessment

• Engage client and significant others (e.g. family, caregivers, etc.) in a therapeutic manner to understand their needs
• Manage and overcome reluctance and resistance to change

Casework - Case Review & Documentations

• Implement and follow up on care/ case plans and interventions to determine the suitability of care/ case plans in addressing client's needs and modify them where necessary
• Draft social reports for complex cases to be reviewed by supervisor

Casework - Goal Setting & Intervention Plans

• Conceptualise and identify appropriate approaches to develop care/ case plan for client
• Help clients to develop and choose strategies and formulate viable plans
• Represent case in case conference

Group Work

• Target and reach out to individuals and/ or targeted groups who may benefit from group work conducted by organisations/ agencies
• Plan, implement, monitor, evaluate and modify therapeutic group work to address issues of target groups
• Facilitate high risk therapeutic group work under supervision

Community Work

• Conduct environmental scans and assess community needs
• Design, develop and implement community-specific development programmes (e.g. aging community in a specific neighbourhood)
• Participate in community development initiatives and provide recommendations for consideration

Professional Development & Education

• Engage in learning opportunities (e.g. participate in community of practice meetings to develop skills and capabilities)
• Attend professional development courses to acquire professional knowledge and skills

Programme Development & Implementation

• Participate/ implement programmes (e.g. strengthening activities appropriate to clients' profile)
• Review and refine programmes to target client groups or other stakeholders/ partners/ agencies
• Identify service gaps in response to client needs and make recommendations to improve service provision of programmes

Research

• Participate and support research
• Engage in multi-disciplinary team research projects

• Bachelor's Degree majoring in Social Work from universities recognised by the Social Work Accreditation and Advisory Board (SWAAB) of Singapore
• Independent, creative, flexible thinking and able to motivate staff
• Good people skills
• Has strong understanding of the diverse cultures and race
• Has patience, love, passion and commitment in the family services

THK Family Service Centres (FSCs) have played a pivotal role as essential community hubs, offering social services to families grappling with psycho-social challenges. Thye Hua Kwan Moral Charities currently manages five FSCs strategically located in Jurong West, Bukit Panjang, Tanjong Pagar, MacPherson and Bedok North.

We welcome applications from part-time candidates!

Job Responsibilities

Casework and Counselling

• Maintain at least 80% of active cases per quarter of which 100% to be supported with electronic recordings
• Conduct assessment, planning and intervention for cases
• Participate in internal and external case conferences, networking and case management meetings
• Document and evaluate case outcomes
• Develop and review appropriate intervention strategies
• Adhere to CSWP and SSNet processes in managing cases

Information and Referral

• Provide accurate information and refer clients to appropriate agencies for further intervention
• Attends to walk-in clients
• Adhere to CSWP and SSNet processes in managing referral

Programme – Groupwork / Community Work

• To provide support to Coordinator in planning, implementation, evaluation and documentation of the programme
• To plan and organise events and activities for clients

Qualifications and Requirements

• Degree or Post-Graduate Diploma in Social Work
• Min 3-5 years relevant work experience in Social Work setting
• Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset
• Possess effective organizational and follow-up skills, paying attention to detail
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

We are looking for a receptionist to be responsible for being the face of the office - greeting clients and visitors and general admin duty. You will be in charge of contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

The candidate will need the following:

• Flexibility is essential, as well as a willingness to assist with tasks.
• Help solve unforeseen problems, answer queries etc.
• Good communication is an essential attribute as we will supporting an office of various nationalities.

ROLES & RESPONSIBILITIES

• Managing the reception, answering incoming calls, and transferring calls to relevant personnel appropriately
• Attending to walk-in customers and directing them to the relevant staff.
• Meet and greet visitors and notify appropriate staff of their arrival.
• Maintaining reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms).
• Some Administrative work & Data entry and updating databases.
• Handle courier, postal, and dispatch activities.
• Assist management with basic admin tasks.
• Handle day-to-day office administration.

Highlights

• Shuttle service to office from Admiralty/Kranji/ CCK/ Gul Circle MRT
• Office 10 minutes walk from Gul Circle MRT

Job Description

• Answer, screen, or forward telephone calls; providing information, or taking messages.
• Greet visitors entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Facilitate planned events, such as directing caters, logistics arrangements, etc.
• Send information or documents to customers, using e-mails or traditional mailing methods.
• Provide information about the company, such as location of the office, employees within the organization, or services provided.
• Perform administrative support tasks, such as restocking the pantry, photocopying documents, upkeeping of records, etc.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Any other ad hoc duties as assigned

Requirements

• At least 1-2 years of relevant experience
• Computer literate and tech savvy
• Experience in planning company events
• Good communication skills and pleasant disposition

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.