Total 7 call center job vacancies in Construction / Property category

We have an immediate requirement for an experienced Senior Construction Manager to join the PM Group team. For this role, we need someone who has the capability to drive the project to completion within the time and cost control requirements. This will require a candidate with considerable experience i.e. who has managed large-scale greenfield projects from inception to completion.

Key Responsibilities:

• manage stakeholder expectations
• have the difficult conversations when needed with our Team and our Client
• foresee potential challenges and address them before issues arise
• contribute to solutions
• unblock the routine obstacles that inevitably occur on fast-track projects.

To be successful in this role you will have:

• At least 15 years of experience with direct experience in Construction Management
• Demonstrated understanding and experience of cost control and management, performance measurement and project scheduling.
• Ability to interpret construction contractual documents and contract modifications.
• Undertaken and completed at least one largescale greenfield project in the data center industry
• Excellent organisational skills with an ability to produce accurate work to project deadlines.
• Excellent interpersonal and communication skills.

• Lead and manage all CSA construction activities on-site for the data center project
• Oversee earthworks, substructure, superstructure, architectural, and finishing works
• Coordinate with design consultants, contractors, and project stakeholders
• Ensure CSA works align with MEP coordination, interfaces, and sequencing requirements
• Review and manage construction drawings, method statements, and shop drawings
• Monitor project progress, schedules, and budgets for CSA packages
• Ensure compliance with local authority regulations, building codes, and project specifications
• Implement and enforce quality assurance and quality control (QA/QC) processes
• Ensure strict adherence to health, safety, and environmental (HSE) standards
• Conduct site inspections, manage defects, and support handover and close-out activities

• Lead and manage all MEP construction activities on-site for the data center project
• Coordinate with consultants, contractors, vendors, and stakeholders to ensure project alignment
• Oversee installation, testing, and commissioning (ITC) of mechanical and electrical systems
• Ensure compliance with project specifications, design drawings, and international standards
• Monitor project timelines, budgets, and resource allocations
• Identify and mitigate risks related to MEP works
• Conduct regular site inspections and progress reporting
• Drive quality control and assurance processes across all MEP disciplines
• Ensure strict adherence to health, safety, and environmental (HSE) regulations
• Support client meetings, technical reviews, and project updates

The Construction Quality Manager oversees quality assurance and quality control activities throughout the construction phase of a project. The role works closely with the project team to ensure on‑site work meets agreed standards for quality, safety, and performance.

Key Responsibilities

• Oversee and support quality assurance and quality control processes on site.
• Review and monitor contractor quality plans and ensure alignment with project requirements.
• Work with project teams to promote consistent quality practices and standards.
• Identify quality issues and support corrective actions to maintain scope, schedule, and budget.
• Plan and carry out quality audits and inspections.
• Track, analyse, and report quality data, non‑conformance, and improvement actions.
• Support continuous improvement of quality processes and controls.
• Maintain clear documentation of audits, issues, lessons learned, and outcomes.
• Stay informed on relevant construction standards, regulations, and best practices.
• Provide guidance and training to project stakeholders on quality processes and expectations.
• Support the use of systems and tools to improve efficiency, transparency, and traceability in quality management.

Working days and hours : 5 days work week across Monday to Sunday (based on roster - example : 11am - 8pm OR 12pm - 9pm , including weekend)

Key Responsibilities:

• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).
• Collaborate with team members to achieve survey completion targets.
• Handle respondent objections professionally and encourage participation.
• Prepare accurate daily reports on productivity and survey completion.
• Review and correct (“clean”) survey data flagged for errors or ambiguities.
• Maintain detailed case notes for each respondent to support follow-up actions.
• Adhere to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Meet established Key Performance Indicators (KPIs).

Requirements:

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer Service Experience: At least 1–2 years in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.
• High attention to detail and ability to maintain confidentiality.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/details/15713

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R1770602 (Teng Min Yee)

1 Year Contract

Location: Central

Role Overview

You will lead a team to deliver strong operational performance across survey-related service functions. The role requires close collaboration with stakeholders, strong people leadership, and a focus on service excellence, quality assurance, and process optimisation.

Key Responsibilities

• Lead and manage a team to achieve service level agreements and performance KPIs
• Plan workforce requirements and oversee daily operational workflows
• Drive consistent quality standards across inbound and outbound survey services
• Manage escalations, investigations, and service recovery for both internal and external stakeholders
• Partner with stakeholders to align on service expectations, timelines, and deliverables
• Conduct call audits, quality checks, and implement process improvements
• Review and enhance email templates, scripts, and service workflows to improve efficiency
• Coach, mentor, and develop team members to improve performance and engagement
• Prepare regular performance and operational reports for management and stakeholders
• Support performance reviews, talent development, retention, and recognition initiatives
• Perform ad-hoc duties as required

Requirements

• Degree in a relevant discipline, or strong equivalent experience
• 5–7 years of experience in quality service, operations, or service delivery
• Minimum 2 years in a managerial or team lead role
• Experience in call centres, survey operations, data processing, or statistics is an advantage
• Strong communication, leadership, and stakeholder management skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Able to thrive in a fast-paced, high-volume operational environment
• Must complete required training and pass assessment prior to deployment
• Singapore Citizens only

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

Overview

The Assistant Contract Manager supports the contract and commercial management of data centre projects, assisting with contract administration, documentation, and compliance across the project lifecycle. This role is ideal for candidates looking to deepen their exposure to mission-critical infrastructure projects in a fast-growing data centre

• Assist in administering contracts and agreements

• Track contractual deliverables, notices, and obligations

• Maintain accurate and well-organised contract documentation and registers

• Support the preparation and evaluation of variations, change orders, and claims

• Assist in tracking extensions of time (EOT) and associated documentation

• Coordinate with project teams to ensure timely submissions and responses

• Support cost and commercial reporting from a contractual perspective

Requirements

• 5 years of experience in contract administration, quantity surveying, or commercial support roles

• Exposure to data centre, industrial, infrastructure, or large-scale building projects preferred

• Experience working with developers, operators, consultants, or main contractors is an advantage

• Basic understanding of construction contracts and contract administration
• Familiarity with FIDIC, SIA, NEC, or similar forms of contract

• Degree or diploma in Quantity Surveying, Construction Management, Engineering, or related discipline

How to Apply Click Apply now or send your resume directly to Talent@BuildBridgePartners.com

EA Name: BuildBridge Partners Pte Ltd

EA License No: 25C2918

EA Reg No: R1551092 Khoo Yan Jie