Total 2 pr agent job vacancies in Administrative / Clerical category

Company Overview

Novotel Singapore on Stevens and Mercure Singapore on Stevens offer a vibrant lifestyle hub with 772 rooms, multiple dining outlets, pools, gym, and event spaces. They value diversity, pay equity, and foster an inclusive, equitable work environment for all employees.

Job Summary

You will deliver guests’ luggage and messages promptly, provide personalized room orientations, represent the hotel brand in the lobby, and collaborate with colleagues to ensure exceptional guest service in a fast-paced environment.

Responsibilities

• Deliver guests’ luggage, messages, and other items promptly within the property to ensure guest satisfaction
• Provide personalized, professional, and engaging room orientation to guests to enhance their stay experience
• Maintain a visible and approachable presence in the lobby as a brand ambassador to offer exceptional guest service
• Communicate clearly and professionally with guests and team members to support smooth operations
• Collaborate effectively with colleagues to maintain a cohesive team environment and deliver seamless service
• Manage tasks efficiently under pressure in a fast-paced hospitality setting to meet guest needs
• Perform additional duties assigned by management to support hotel operations.

Only shortlisted candidates will be notified. Thank you.

• Timely delivery of guests’ luggage, messages and any other items for delivery within the property
• Personalize guests’ orientation of their room in a professional, friendly and engaging way
• Maintain a presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
• Service focused personality is essential; customer related experience is an asset
• Ability to work well under pressure in a fast-paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted