Job Summary:

The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implement guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Possess good leadership and organizing abilities
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Job Description:

• In charge of leading and directing projects and ensure they are directed towards a common objective
• Responsible for engaging and communicating with stakeholders to deliver project milestones and comply with strict deadlines
• In charge of ensuring client satisfaction and manage escalations, acting as single point of contact to the client
• In charge of ensuring that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Take charge of proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Nitec in Electronics / Mechanical / Electrical/ Mechatronics Engineering or related field
• Minimum with 1 year working experience in assembly of equipment / machinery industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Drive technical excellence, process stability, and operational readiness by providing engineering leadership, equipment expertise, and continuous improvement initiatives to support business and customer requirements.
• Lead the setup, validation, and optimisation of testing workflows, equipment configurations, and operational processes.
• Develop, implement, and maintain SOPs, work instructions, and engineering standards to ensure process consistency and compliance.
• Manage the full equipment lifecycle, including installation, preventive maintenance, troubleshooting, upgrades, and replacement planning.
• Investigate and resolve complex technical and equipment-related issues, serving as the key escalation point for operational teams.
• Drive continuous improvement initiatives to enhance productivity, quality, reliability, and operational efficiency.
• Support New Product Introduction (NPI), new line setups, process transfers, and engineering change implementations.
• Partner with cross-functional teams to ensure smooth deployment of new equipment, technologies, and operational processes.
• Deliver technical training and coaching to operations teams to strengthen equipment knowledge and troubleshooting capabilities.
• Monitor engineering performance metrics and recommend solutions to improve process capability and equipment uptime.

Requirements:

• Degree in Engineering or a related technical discipline.
• Minimum 8 years of relevant engineering experience in manufacturing, logistics, automation, or a high-volume operational environment.
• Strong hands-on experience in equipment implementation, process setup, commissioning, and optimisation.
• Proven track record in troubleshooting complex technical issues and driving continuous improvement initiatives.
• Experience supporting NPI, process transfers, or new line implementation projects.
• Strong stakeholder management, problem-solving, and project management skills.
• Ability to work independently and lead technical initiatives in a fast-paced environment.

Job ID: JOB-00430

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Technical Sales Engineer
• Working Location: Joo Koon
• Working Hours: 5 days (8am-5.30pm)
• Salary Package: Basic Salary $4,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Respond to customer inquiries via the portal or email.
• Download, update, and track customer product Bill of Material (BOM), drawings, specifications, and revisions.
• Prepare sales quotes, proposals, and tender documents during the request-for-quotation (RFQ) stage.
• Verify compliance with specifications before submitting proposals to customers.
• Calculate costs for materials, machining, cladding, and other related expenses for quotes.
• Ensure quotes are competitive and maintain a healthy profit margin.
• Follow up on proposals to secure orders from clients.
• Create and distribute a Sales Order Job Launch upon receiving purchase orders.
• Manage active sales orders and delivery schedules.
• Build and maintain good customer relationships to enhance satisfaction.
• Coordinate with other departments to compile and submit necessary documentation (e.g., pre-production, final product, concessions/non-conformances).
• Maintain positive communication with customers regularly.

APPLY NOW!!!

• Diploma or Bachelor's Degree in Mechanical Engineering or related field.
• Highly motivated and driven.
• Excellent interpersonal and communication skills.
• Team player with good analytical and problem-solving abilities.
• Capable of handling ad-hoc projects and multitasking.
• Proficient in MS Office tools.
• Knowledge or interest in oilfield components and equipment is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73467 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role Overview

• Responsible for building, operating, and optimizing technical systems

• Work closely with development teams to ensure product stability, security, and performance

Key Responsibilities

• Deploy, manage, and optimize applications built with Node.js, React.js, and Next.js

• Manage AWS cloud infrastructure and operate containerized applications using Docker

• Design, administer, and optimize databases including MySQL, PostgreSQL, and Redis

• Integrate and manage GitHub Copilot to enhance developer productivity

• Explore and implement Generative AI (GenAI) solutions across systems and applications

• Monitor system performance, troubleshoot issues, and ensure high system availability

• Collaborate with development, QA, and operations teams to streamline workflows

• Propose and apply DevOps and Technical Operations best practices

• Participate in shift rotation and standby duties to support business operations, including:

  • Monitoring systems and responding to incidents outside regular business hours

  • Providing timely responses to urgent alerts or service requests

  • Ensuring smooth handover between shifts and maintaining incident documentation

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Minimum 4 years of experience in Technical Operations, DevOps, or Backend Engineering

Technical Skills

• Proficiency in Node.js, React.js, and Next.js

• Hands-on experience with AWS services such as EC2, S3, Lambda, and RDS

• Strong knowledge of Docker and containerized environments

• Experience working with MySQL, PostgreSQL, and Redis

• Familiarity with GitHub Copilot in development workflows

• Exposure to Generative AI (GenAI) tools or projects is an advantage

Other Requirements

• Willingness to support shift rotations and after-hours operational support when required

• Strong problem-solving mindset

• Good communication and teamwork skills

Required Tech Stack Summary

Frontend

• Next.js 14

• React 18

• TypeScript

• Styled Components

• Life.sg React Design System v3

• React Hook Form

• React Leaflet

Backend

• Node.js + TypeScript

• Koa / Express

• MySQL (TypeORM)

• PostgreSQL

• Redis (ioredis)

• OpenSearch

• ActiveMQ

• AWS Services (Lambda, S3, SQS, RDS, ElastiCache)

Deployment

• Docker

• Docker Compose

• Terraform

• AWS

Testing

• Jest

• React Testing Library

• Supertest

• Playwright

• ESLint / Prettier

Accessibility

• Oobee (Accessibility Scanning)

• WCAG 2.1 Compliance

• Life.sg Design System v3

Authentication

• Singpass

• MyInfo Integration

• JWT (APEX Standards)

Build & Tools

• Node.js 22

• npm / lockfiles

• TypeScript

• Webpack

• Rollup

About VSMC

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a established joint-venture dedicated to building a 300mm semiconductor wafer manufacturing facility in Singapore. We are seeking passionate, resilient, and dedicated professionals to help us launch a promising future that will power the next generation of devices and systems. If you share our commitment to excellence and want to make a lasting impact, join us and be part of something extraordinary!

Key Responsibilities

• As Subject Matter Expert responsible for all Instrumentation and Control systems including design, operations, maintenance, testing and commissioning, improvements, training programs and projects when needed.
• Ensure a safe and optimal performance, reliability and efficiency of these systems throughout the facility’s lifecycle.
• Perform any other additional technical functions assigned by management.

Education Qualification & Essential Experiences

• Bachelor's degree or higher in Electrical / Electronic Engineering or related field.
• Minimum of 10 years of relevant experience in Facility Instrumentation and Control systems
• Wafer fab facility Instrumentation and Control systems design, operation and maintenance experience.

Key Skills and Attributes

• Good interpersonal and communication skills to work effectively across functions and geographical teams with diverse background.
• Strong analytical and problem-solving skills to achieve positive results and outcome.
• Strong leadership and people management experience, with the ability to inspire, develop, and guide teams towards achieving business goals and project milestones.
• Strong written and verbal communication abilities.
• Goals driven and an excellent team player that can work under pressure in a dynamic and fast-paced environment.
• Has a proactive attitude and growth mindset, prioritizing adaptability, resilience, innovation, collaborative and ongoing learning to support business needs.
• Good skills of computer software e.x. Microsoft Office, Microsoft Project, Auto CAD etc.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Job Description

1. Read and understand all the awarded project documents, specification and contract requirements.

2. Provide technical guidance on curtain wall, cladding, glazing and all related façade drawing works for design team.

3. Coordinate with internal team for the façade works submission schedule, track / monitor properly for the submission, reply and approval to avoid delaying of façade works. And highlight to the team if any issues and risk for the project timeline/schedule.

4. Lead façade design review and ensure compliance with codes and project specifications and requirements.

5.Coordinate with architects, engineers, contractors, suppliers, etc.. to resolve all the design / technical issues, and get acceptance from external related parties for the design proposal.

6. Attend all necessary internal and external meetings.

7. Prepare meeting agenda and meeting minutes

8. Raise RFIs and monitor the reply timely.

9. Maintain proper record and documentation to monitor submission, replies, confirmation and approval.

10.Support project operations through administrative and coordination tasks as required, including but not limited to:

-Material Samples submission and comments / approval;

-Material proposal and comments / approval;

-Any site works support when required;

- Any site works QA/QC support;

- Cost proposal / submission for any design changes, additional / omission works

11.Any other ad-hoc duties as assigned by the supervisor.

Job Requirements:

1. At least degree holder in relevant fields
2. Strong technical façade design experience min. 8 years

3.Communication skills are a major part of this role as extensive liaison with clients, consultants, contractors and suppliers is necessary to ensure project commitments are met.

Working Hours:

• Monday–Friday: 9:00am – 6:00pm

• Alternate Saturdays: 9:00am – 1:00pm (WFH arrangement available after 3 months of probation.)

Benefits: AWS, Variable Bonus, Festival Benefits, Monthly Claimable Allowance, Annual Medical Check-Up, and more.

Company Overview

Trevo provides smart kiosk and self check-in solutions for the hospitality industry, helping hotels streamline guest experiences through automation, digitalization, and seamless integrations.

Job Summary

Join Trevo as a Support Engineer to deliver first-level technical support for hotel kiosk and self check-in systems, resolving issues remotely and onsite to enhance guest experience and operational efficiency.

Responsibilities

• Provide first-level technical support for kiosk and self check-in systems deployed at hotels to ensure continuous operation
• Troubleshoot hardware, software, network, and system-related issues to restore functionality promptly
• Perform remote diagnostics and resolve technical problems to minimize downtime
• Attend onsite support and maintenance visits to address complex or hardware-related issues
• Monitor support tickets and follow up with customers to ensure timely resolution and satisfaction
• Escalate complex technical issues to specialized internal teams for advanced troubleshooting
• Assist in kiosk setup, deployment, testing, and configuration to ensure proper system operation
• Coordinate with hotel operations, IT teams, and vendors during troubleshooting to facilitate effective issue resolution
• Maintain accurate documentation of incidents, resolutions, and support activities for knowledge sharing and audit purposes
• Communicate professionally with customers to ensure high satisfaction and clear understanding of support processes

Required competencies and certifications

• Basic understanding of computer hardware, networking, and Windows systems
• Strong troubleshooting and problem-solving skills applied to technical support scenarios
• Effective communication and interpersonal skills to engage with customers and internal teams
• Ability to work independently and collaboratively within a team environment
• Willingness to travel onsite to hotels as required for support and maintenance

Preferred competencies and qualifications

• Experience supporting kiosks or hotel technology solutions
• Basic understanding of hotel systems or Property Management Systems (PMS)
• Familiarity with remote support tools for efficient issue diagnosis and resolution
• Basic knowledge of networking concepts including IP, router, Wi-Fi, and VLAN

Other Information

Working Arrangement

• Hybrid working environment combining remote and onsite hotel support
• May require after-office-hours support during critical situations

Why Join Trevo

• Be part of a fast-growing hospitality technology company
• Exposure to innovative self check-in and automation solutions
• Opportunity to work with well-known hotel brands
• Career growth and learning opportunities in hospitality tech
• Collaborative and dynamic working environment

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Requirement

• Min Dip in Computer Studies/Information Technology or equivalent with min 1 year experience
• Good working experience or knowledge of PC, Notebook, Server and Networking

Job Responsibilities:

• Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)
• Knowledge in SQL. VB
• Able to work independently with minimal supervisor
• Other administriative duties when required

This position work a 5-day work week.

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Technical Procurement Manager

We are looking for a hands-on Technical Procurement Manager to join our Supply Chain team in Singapore. In this pivotal role, you will be the key link between innovation and supply chain execution, ensuring the successful sourcing of critical electronic components for our hearing aids and accessories.

You will play a vital role in securing our supply chain resilience by supporting New Product Introduction (NPI) projects and leading "2nd Sourcing" initiatives. You will work closely with a global matrix organization, including R&D, Engineering, Quality, and Strategic Procurement, to identify cost-effective components that meet the strict standards of medical device manufacturing.

More about the role:

• New‑Product Sourcing

 Work with R&D and Strategic Procurement to define technical and cost requirements for hearing‑aid components (e.g., ICs, MEMS microphones, batteries, PCBs, plastics, connectors).

 Identify and evaluate new suppliers for electronic and mechanical parts used in small‑form‑factor medical‑device products.

 Support supplier qualification, sample testing, and first‑article inspections for new products.

• 2nd‑Sourcing & Risk Mitigation

 Lead or support 2nd sourcing projects for key components to reduce single source risk and improve cost partnering effectively with measure owner in strategic procurement.

 Compare current and alternative suppliers on price, quality, capacity, and lead time.

 Help launch second source parts through validation, change control, and documentation.

 Technical & Supplier Evaluation

 Review technical data, drawings, and process capability of suppliers (e.g., SMT, injection molding etc.).

 Coordinate reliability tests and first‑article inspections where needed.

 Ensure suppliers meet basic medical‑device quality expectations.

• Cost‑Down & Value Engineering

 Support cost‑reduction activities on new and existing components, including design‑for‑manufacturing and part‑commonization.

 Analyse total cost impacts (unit price, lead time, inventory, obsolescence) for sourcing decisions.

• Cross‑Functional Collaboration

 Be the main procurement contact between R&D, Engineering, Quality, Manufacturing, Supply Chain and suppliers for sourcing and qualification topics.

More about you:

You are a technically savvy procurement professional with a solid foundation in electronics manufacturing. You are comfortable diving into technical data and drawings and can communicate effectively with both engineers and suppliers. We value analytical rigor and the ability to manage multiple projects under tight deadlines.

• Bachelor’s degree in Electronics, Electrical, Mechanical, Materials, or Supply Chain.

• 7 years of experience minimum in sourcing, procurement, or engineering within the electronics, medical device, or consumer hardware industry. Experience with hearing-aids or audiology products is a distinct advantage.

• A practical understanding of electronic components (PCBs, ICs, MEMS) and precision plastic parts used in small-form-factor devices.

• Strong analytical skills with hands-on proficiency in MS Excel. Experience with PLM and ERP systems (e.g., SAP, Arena, Windchill) is essential.

• The ability to work independently and collaboratively within a cross-functional team environment.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms vivi , Talent Acquisition Manager at vivi.dai@sonova.com. We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Description & Requirements

Role Overview

ASMis seeking a Technical Kinaxis RapidResponse Consultant to support andenhance our enterprise supply‑chain planning platform. This role focuses on technicalconfiguration, data modeling, performance optimization, and integrationswithin Kinaxis RapidResponse, supporting ASM’s high‑complexity, high‑precisionmanufacturing environment.

Youwill work closely with Global IT, Supply Chain Planning, Manufacturing, andEngineering teams to deliver robust, scalable, and performant planningsolutions.

Key Responsibilities

Kinaxis Technical Configuration & Modeling

• Design, configure, and maintain Kinaxis RapidResponse data models, including:

o Items, Locations, BOMs, Resources, Calendars

• Develop and optimize measures, expressions, and planning logic

• Design and configure:

o Exception logic & alerts

o Scenario planning and comparisons

o Time phased planning views

• Ensure model performance, scalability, and maintainability

Integration & Data Management

• Support and enhance integrations between Kinaxis and upstream/downstream systems, including:

o SAP S4HANA

o Manufacturing and master data systems

• Work with IT integration teams on:

o Data mappings and transformations

o Full vs delta data loads

o Data refresh cycles and latency management

• Perform data validation, reconciliation, and root cause analysis of data issues

Workspace & Visualization Design

• Design and configure technical workspaces, dashboards, and tables for:

o Supply planners

o Capacity planners

o Management and executive users

• Ensure workspaces are:

o Performance optimized

o Exception driven

o Easy to troubleshoot and explain

Testing, Deployment & Support

• Support:

o Unit testing

o System Integration Testing (SIT)

o User Acceptance Testing (UAT)

• Troubleshoot complex planning, data, and performance issues

• Support cutover, go live, and hypercare activities

• Provide ongoing system support and continuous improvement

________________________________________

Required Skills & Experience

Supply Chain Knowledge (Required)

• Solid understanding of:

o Supply planning

o Capacity & constraint based planning

o Inventory planning

• Ability to translate business planning logic into technical Kinaxis configuration

Demand Planning & Forecasting (Technical Focus)

• Configure and maintain demand data models in Kinaxis RapidResponse, including:

o Independent vs dependent demand

o Forecast vs actual demand measures

o Customer, product, and location hierarchies

• Design and maintain forecast measures, including:

o Statistical forecast inputs

o Adjusted / consensus forecast

o Forecast versioning and scenario comparisons

• Implement forecast consumption logic, aligning forecast with orders across time buckets

• Configure time phase logic (historical, near term, mid term, long term forecasting horizons)

• Build and optimize forecast accuracy and bias measures (e.g., MAPE style logic, variances)

• Design demand related exception logic, such as:

o Forecast variance thresholds

o Demand spikes and drops

o Late or missing demand signals

• Support what if simulation for demand changes and assess downstream supply and capacity impacts

Supply Planning & Constraints (Technical Focus)

• Configure supply planning measures supporting:

o Planned supply

o On hand and in transit inventory

o Supply response to demand changes

• Implement and optimize constraint based logic for:

o Capacity

o Material availability

o Lead time feasibility

• Design logic for:

o Supply prioritization and allocation

o Pegging demand to supply

o Shortage identification and root cause analysis

• Configure time phased supply views supporting planner decision making

• Design and tune supply exceptions, such as:

o Uncovered demand

o Late supply

o Capacity overloads

• Support supply what if scenarios (alternate sourcing, expediting, inventory burn down)

Performance & Calculation Optimization for Demand/Supply (Technical Focus)

• Optimize calculation dependencies between demand, supply, and inventory measures

• Identify and resolve:

o Circular dependencies

o Overly granular calculations affecting performance

• Tune expressions for:

o Large time horizons

o High volume item/location combinations

• Ensure demand and supply logic scales across:

o Multi site

o Multi product

o Global planning models

IT & System Integration

• Experience working with SAP data (PP, MM, APO, or IBP preferred)

• Understanding of:

o ERP master data structures

o Planning vs execution data

o Data governance and quality controls

• Ability to work effectively with IT integration and infrastructure teams

Preferred / Nice to Have

• Experience in semiconductor or high tech manufacturing

• Kinaxis RapidResponse Certification

• SAP APO / IBP / PP background

• Experience supporting global or multi site planning models

• Exposure to other planning tools (APO, IBP, O9, Blue Yonder)

Soft Skills & Competencies

• Strong analytical and structured problem solving skills

• Ability to explain complex technical logic to business users

• Detail oriented, with high standards for data accuracy

• Comfortable working in a global, matrixed organization

• Proactive ownership and continuous improvement mindset

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

• Create a sales strategy that aligns with both the overall sales strategy and the organisational strategy.
• Create, track, and update the business's budget to make sure all of its initiatives are carried out.
• Verify that the prices of goods and services adhere to the applicable Principal Brand pricing specifications.
• Perform performance analytics and track the effectiveness of the company's services and products.
• Give the Marketing and Communications department the necessary corporate inputs to support their marketing research endeavours.
• Promote and track sales performance (volume, classification, etc.).
• Based on the insights and data analytics conducted by the Marketing and Communications Department, ascertain the inventory and procurement requirements.
• Project demand for the company's service and product categories.
• Compile reports on the performance and positioning of goods and services for the leisure and business sectors.
• Track and promote the growth in sales of goods and services by using cross-selling and upselling.
• To make sure that availability satisfies client demand, periodically check the inventory count.
• Assure the maintenance of solid commercial ties with customers' important accounts.
• Analyse rival activity and current market trends while keeping tabs on the company's sales activity's execution and performance.
• Make sure the sales staff is knowledgeable about the company's goods and services.
• In order to find growth prospects and guarantee higher sales, work together with the Marketing and Communications department and assist them in performing consumer and market research, conducting analysis exercises, and obtaining pertinent data on consumers and competitors.
• To improve the teams' knowledge, work together with the Customer Service and Training departments to determine the necessary competencies and skills.
• Communicate with the purchasing division to restock items in response to consumer requests.
• Work together with the warehouse and logistics departments to guarantee prompt and easy item delivery and dispatch.
• Create reports pertaining to sales, such as sales performance, sales projection, and sales risk, among others.
• Assure adherence to environmental, health, and safety regulations.
• Additional tasks and obligations as delegated by the department.

Qualifications:

• Any bachelor's degree will do, but a master's in business administration is preferred.
• An additional benefit will be having a diploma or engineering degree in electrical, electronics, automation, or instrumentation.
• Eight to ten years of relevant experience in a comparable position.
• Experience with both business-to-business (B2B) and business-to-consumer (B2C) interactions is advantageous.
• It is necessary to have excellent business communication.
• Prior experience managing a sales force.