Total 3,145 support advisor job vacancies

We are Hiring Retail Sales Advisor

Location : Multiple location across Malaysia

Remuneration package : Basic salary + Sales Commission 

Be our Sales Team and earn monthly up to RM5000++ 

Job Responsibility

• Promote and market GINTELL massage chairs and fitness products to walk-in, online, and offline customers.
• Deliver excellent customer service, ensuring every customer receives a professional, friendly, and engaging experience.
• Achieve and exceed showroom sales targets (weekly, monthly, and annually) through effective selling techniques and product knowledge.
• Conduct product demonstrations to highlight features and benefits to customers.
• Build and maintain strong customer relationships, including follow-ups on enquiries, leads, and after-sales service.
• Manage daily showroom operations, including display arrangement, stock checking, and maintaining a clean & presentable showroom environment.
• Participate in roadshows, events, and promotional campaigns to increase brand awareness and capture new leads.
• Work closely with the team and management to ensure smooth sales operations and consistent brand standards.
• Remuneration package : Basic salary + Sales commission

Job Requirements

• Candidates must have a minimum of three (3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).
• Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.
• Must have hands-on experience in retail operations, including sales management, product display, stock control and inventory management.
• Must demonstrate a positive attitude and the ability to work independently.
• Must have strong interpersonal and communication skills.
• Applicants must be Malaysian citizens or possess valid residency status.
• Must be willing to work on weekends and public holidays.
• Fresh Graduate are Welcome to Apply.

Perks & Benefits

• Commission and bonus
• Personal development opportunities

Responsibility

JSW Solutions is looking for enthusiastic Sales Consultants to assist clients in attaining financial independence. You will engage clients using our successful business approach, focusing on entrepreneurs, business owners, and all individuals seeking financial objectives.

Key Responsibilities

• Study and follow company strategies and directives
• Implement and carry out company marketing strategies
• Engage in business development by collaborating with different sectors

Benefits

• Flexible three-day work schedule.
• Potential for unlimited earnings.
• Chance to positively impact clients' financial well-being.
• Join a dedicated, forward-thinking team that prioritizes work-life balance.
• EPF SOCSO
• Annual Bonus
• Performance Bonus
• Company Trip
• Flexible working hour
• Commission Payment
• Allowance Provided

Job Requirements

• Strong communication skills in Mandarin and English (written and spoken) are essential for this role.
• No previous sales experience required!
• Minimum SPM graduates, fresh grads are welcomed!
• Excellent communication and relationship building skills.
• Focused on achieving results and demonstrating a high level of responsibility.
• Excellent time management capabilities.

Skills

• Sales Strategy
• Business Development
• Customer Relationship Management
• Team Leadership
• Strategic Planning
• Results-Driven Approach

Perks & Benefits

• Regular team activities
• Personal leave
• Personal development opportunities

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Duties & Responsibilities

• Handle day-to-day administrative tasks and office operations
• Maintain and organize company records, documents, and filing systems
• Manage office supplies and coordinate with vendors/suppliers
• Manage correspondence (emails, phone calls, letters)
• Assist in preparing reports, quotations, and invoices
• Handle incoming calls, emails, and general inquiries
• Support other departments when required

Requirements

• Minimum Diploma in Business Administration or related field
• Minimum 1–2 years of relevant working experience (fresh graduates are welcome to apply)
• Conversant in English and Bahasa Melaysia (Mandarin is an added advantage)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good communication and interpersonal skills
• Able to work independently and as part of a team
• Responsible, detail-oriented, and proactive attitude

Working Condition and Physical Environment

• Working hours from 830am-6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.

What We Offer

• Competitive salary
• Career growth and development opportunities
• Training and mentorship program

Grow your administrative and sales career with a leading refrigeration part supplier offering competitive pay and work-life balance.

Responsibilities :

• Answer incoming phone calls.
• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Perform data entry, sales order, and follow-up the shipment.

Requirements :

• The candidate must possess at least a SPM/Diploma.
• Fresh graduates are encourage to apply.
• At least 2years of working experience.
• Basic computer knowledge.
• Willing to learn attitude.
• Training will be provided.
• Good command of spoken/written English & Mandarin.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Bonus & Yearly Increment
• Medical Claim
• EPF / SOCSO / EIS / PCB / Annual Leave / Medical Leave

• Visit customers to understand requirement and gather market information.
• Develop or find-tune products to satisfy customers' needs.
• Prepare samples for customers' evaluation.
• Provide technical advice and collaborate with customers to resolve technical issues.
• Initiate trial run in preparation for mass production of new product.
• Collaborate with Manufacturing Team for smooth new product launching.

Perks & Benefits

• Yearly Bonus and salary increment
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities
• Training and development

We are seeking a proactive and detail-oriented Sales & Marketing (Mandarin Speaker) to liaise with International Supplier to become part of our expanding team. Internship is also wlecome.

Key Responsibilities

• Assist with sourcing products from both local and international suppliers - From China
• Help update records related to product costing and pricing.
• Support the maintenance of the supplier database and communication.
• Aid in tracking and coordinating ongoing projects to ensure they are submitted and delivered on time.
• Assist in managing customer inquiries and follow-ups.
• Help foster strong relationships with clients and suppliers.
• Provide general support to the sales and marketing team in everyday operations.

Why Join Us?

• Gain practical experience in sales sourcing and client management.
• Get exposure to both local and international suppliers.
• Learn about real business operations.
• Potential for a full-time position upon completion of the internship.
• Conveniently located near LRT Kinrara BK5

Requirements

• Currently pursuing or recently completed studies (Diploma/Degree) in Business, Marketing, or related field
• Able to communicate in Chinese and English (spoken and written) to liase with Supplier from China
• Basic communication and interpersonal skills
• Willing to learn, responsible, and able to work in a fast-paced environment
• Good organizational skills and attention to detail

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Continue to full time position

Position Overview：

As a Sales Engineer, you will serve as a key communication bridge between our Malaysia team and U.S. retail customers as well as the U.S. sales team. This role primarily communicates with customers through email, ensuring product requirements are accurately understood and efficiently implemented. You will coordinate with R&D, production, quality, and logistics departments to drive the full cycle of product development and delivery, ensuring customer satisfaction and effective order execution.

What You'll Be Doing:

Customer Communication & Order Management

• Communicate with U.S. retail customers via email to clarify product pricing, specifications, and requirements.
• Receive and enter customer orders into the system, ensuring accuracy and completeness.
• Convey customer requirements to the R&D team and assist in product design or modification.
• Follow up on customer feedback and complaints to ensure timely resolution.
• Assist in hosting customer visits, including factory tours, quality inspections, and technical discussions.

Internal Coordination & Process Follow-up

• Work closely with the R&D team to explore customer requirements in depth, support feasibility evaluation, and follow up on R&D progress.
• Collaborate with production, production planning, purchasing, and quality departments to ensure products are manufactured on schedule and meet quality standards.
• Track customer-requested changes during the production stage and promptly communicate them to relevant internal departments.
• Coordinate with logistics and shipping teams to ensure products are safely and punctually delivered to customers via container sea freight.

Sales Support

• Assist the U.S. sales team in preparing quotations, technical proposals, and related documentation.
• Support the preparation of sales reports, market analysis, and maintenance of customer information.

Your Background & Experience:

• Bachelor’s degree or above in any discipline.
• More than 1 year of experience in sales support, order management, or related roles; candidates with both engineering and business backgrounds are preferred.
• Fresh graduates who are proficient in both Chinese and English are encouraged to apply.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with SAP systems is an advantage.
• Strong cross-cultural communication skills, familiarity with business hospitality etiquette, and basic understanding of current international trade developments.
• Strong problem-solving and multitasking abilities; detail-oriented and highly responsible.
• Fluent in English (listening, speaking, reading, and writing); Ability to communicate in Chinese with colleagues from China will be an added advantage.

If you meet the above requirements and have more than 5 years of relevant work experience in a similar position, the company may additionally offer you the Section Head of Sales position based on your overall performance.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Free meals
• Free parking area

Position Overview：

As a Sales Engineer, you will serve as a key communication bridge between our Malaysia team and U.S. retail customers as well as the U.S. sales team. This role primarily communicates with customers through email, ensuring product requirements are accurately understood and efficiently implemented. You will coordinate with R&D, production, quality, and logistics departments to drive the full cycle of product development and delivery, ensuring customer satisfaction and effective order execution.

What You'll Be Doing:

Customer Communication & Order Management

• Communicate with U.S. retail customers via email to clarify product pricing, specifications, and requirements.
• Receive and enter customer orders into the system, ensuring accuracy and completeness.
• Convey customer requirements to the R&D team and assist in product design or modification.
• Follow up on customer feedback and complaints to ensure timely resolution.
• Assist in hosting customer visits, including factory tours, quality inspections, and technical discussions.

Internal Coordination & Process Follow-up

• Work closely with the R&D team to explore customer requirements in depth, support feasibility evaluation, and follow up on R&D progress.
• Collaborate with production, production planning, purchasing, and quality departments to ensure products are manufactured on schedule and meet quality standards.
• Track customer-requested changes during the production stage and promptly communicate them to relevant internal departments.
• Coordinate with logistics and shipping teams to ensure products are safely and punctually delivered to customers via container sea freight.

Sales Support

• Assist the U.S. sales team in preparing quotations, technical proposals, and related documentation.
• Support the preparation of sales reports, market analysis, and maintenance of customer information.

Your Background & Experience:

• Bachelor’s degree or above in any discipline.
• More than 1 year of experience in sales support, order management, or related roles; candidates with both engineering and business backgrounds are preferred.
• Fresh graduates who are proficient in both Chinese and English are encouraged to apply.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with SAP systems is an advantage.
• Strong cross-cultural communication skills, familiarity with business hospitality etiquette, and basic understanding of current international trade developments.
• Strong problem-solving and multitasking abilities; detail-oriented and highly responsible.
• Fluent in English (listening, speaking, reading, and writing); Ability to communicate in Chinese with colleagues from China will be an added advantage.

If you meet the above requirements and have more than 5 years of relevant work experience in a similar position, the company may additionally offer you the Section Head of Sales position based on your overall performance.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Free meals
• Free parking area

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

Job Description:

We are looking for a responsible and detail-oriented Admin Executive to support our daily admin operations, SQL system records, invoicing process, and operation coordination.

This role is responsible for ensuring all order, delivery, invoice, payment, and receipt records are entered accurately and supported by proper documents.

The candidate must be able to follow company procedures carefully and work with the admin, sales, warehouse, and delivery teams. This is an execution and support role.

Key Responsibilities:

• Enter and update customer, order, delivery, invoice, payment, and receipt records in SQL system.
• Prepare and check invoice information based on valid supporting documents.
• Ensure invoice details such as customer name, item, quantity, price, document reference, and payment terms are accurate.
• Support daily admin operation, including document preparation, filing, and record updates.
• Assist with DO / RO / invoice document checking and follow-up.
• Coordinate with internal teams on order status, delivery records, POD, and stock movement documents.
• Follow up on missing or incomplete documents with the relevant person.
• Maintain proper filing of quotation, DO, RO, invoice, delivery, payment, and receipt documents.
• Report any missing, incorrect, or mismatched information to the reporting manager.
• Prepare simple daily or weekly admin summaries when required.
• Follow company document flow and avoid unauthorised manual changes.

Key Requirements:

● Minimum 1–2 years of experience in admin, invoicing, sales support, operations support, or related role.

● Experience using SQL system, accounting software, ERP system, inventory system, or similar business system.

● Able to handle invoices, delivery orders, customer orders, and related sales documents.

● Good attention to detail, especially numbers, item codes, quantities, pricing, and document references.

● Basic understanding of sales document flow such as quotation, DO, invoice, delivery, payment, and receipt.

● Basic Microsoft Excel / Google Sheets skills.

● Able to communicate clearly with admin, sales, warehouse, and delivery teams.

● Responsible, organised, and able to follow fixed procedures.

● Able to work carefully without making unauthorised changes or shortcuts.

● Able to flag and report incomplete or unclear information before proceeding.

Preferred Requirements :

● Experience in FMCG, distribution, trading, logistics, warehouse, or wholesale industry.

● Familiar with SQL accounting / inventory system.

● Experience checking DO, RO, invoice, POD, payment records, or stock movement documents.

● Able to prepare simple admin reports or summaries.

● Able to work in a process-driven environment.

Working Style We Are Looking For

● Careful with details

● Stable and responsible

● Good follow-up attitude

● Willing to follow system and procedure

● Comfortable working with documents and numbers

● Able to ask the right person when information is incomplete

● Does not make unauthorised decisions or manual changes

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Personal leave
• Sabbatical leave

• 拜訪客戶，了解需求並收集市場資訊。
• 開發或調整產品以滿足客戶需求。
• 準備樣品供客戶評估。
• 提供技術建議並與客戶合作解決技術問題。
• 啟動試運行，為新產品的大規模生產做準備。
• 與生產團隊合作，確保新產品順利上市。

福利待遇

• 年終獎金和加薪
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 培訓與發展

職責

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 及時、準確、有效地解決所有客戶相關問題。

• 有效率、專業地處理客戶的來電和去電諮詢。

• 透過優質的服務和及時的後續跟進，確保客戶高度滿意。

• 保持專業和積極的態度，並始終遵守公司的客戶服務標準。

• 管理來自各種平台的大量來電、聊天和訊息。

• 透過在規定的時間內確定解決方案並確保適當的後續跟進，來處理和解決客戶投訴。

• 準確記錄客戶互動情況，處理交易，並追蹤日常問題或請求。

• 始終遵守內部溝通協議、準則和公司政策。

• 能夠加班

• 能夠與包括管理階層、客戶和同事在內的各級人員進行溝通

要求

• 至少達到SPM（馬來西亞教育文憑）水準。

• 擁有客戶服務或相關領域（電話銷售、帳單處理、客戶聯絡）的工作經驗者優先考慮，但並非必要條件。

• 歡迎應屆畢業生申請。

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 具備透過線上平台（聊天、電子郵件、即時通訊應用程式等）進行有效溝通的能力。

• 具備基本的電腦操作知識（Microsoft Excel/Word）。

• 良好的溝通和人際交往能力。

• 能夠同時處理多項任務，合理安排工作優先級，並有效管理時間。

好處

• KWSP 與 SOCSO
• 年假
• 病假
• 獎金
• 提供的培訓
• 年度增量
• 職涯發展機會

加入領先的冷凍零件供應商，發展您的行政和銷售事業，公司提供具有競爭力的薪資和工作生活平衡。

職責：

• 接聽來電。
• 為銷售團隊提供必要的支援。
• 回答客戶關於公司產品的諮詢。
• 進行資料輸入、銷售訂單處理，並跟進出貨情況。

要求 ：

• 應徵者必須至少擁有SPM/文憑。
• 歡迎應屆畢業生申請。
• 至少2年工作經驗。
• 具備基本的電腦知識。
• 樂於學習的態度。
• 我們將提供培訓。
• 具備良好的英語和普通話口語/寫作能力。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會
• 獎金和年度加薪
• 醫療索賠
• 公積金/社保/就業保險/工傷保險/年假/病假

Job Description :-

•  Handling and following up quotation on a timely manner.
• Interact with customers on Call In sales inquiries.
• Processing of incoming orders and delivery arrangement.
•  Responding swiftly to customers with after-sales support
• Assist Outdoor Sales on administrative task and coordination internally & external
• Stay knowledgeable in standard products development and departmental workflow
• Communicate and liaise with all departments to ensure work is carry out efficiently
• Maintain record of documentation file for analysis
•  Provide consistence high levels of good customer support and service
•  Assisting in additional adhoc work assigned and directed by management

Job Requirement :-

• At least 2 years working experience as Sales Co-Ordinator is advantage.
• Minium STPM or Diploma in any Engineering discipline
• Proficient in spoken and written English and Bahasa Malaysia is essential, as well as other local dialects is added advantage
• Able to perform under pressure in a fast paced working environment
• Computer skills knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint and Word.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance