Total 3,518 it analyst job vacancies

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Trade Processing Analyst, you will be responsible for managing the end-to-end process of trade transactions within an investment management environment. Your day-to-day activities will involve monitoring trade flows, confirming bookings, handling cancellations or amendments, instructing counterparties and custodians, and ensuring accurate FX netting. You will collaborate closely with various internal departments—such as Investment Managers, Legal, Risk Management—and external partners including brokers and custodians..

• Undertake daily transaction processing duties while providing coverage during periods of high volumes or unexpected absences, ensuring continuity and reliability within the team.
• Follow defined standards, procedures, and policies meticulously, identifying potential efficiencies that can enhance operational effectiveness.
• Meet all deadlines and deliverables consistently, both individually and as part of a co-operative team environment.
• Escalate exceptions and issues promptly to relevant leaders, ensuring timely resolution and maintaining trust across departments.
• Review processes and procedures regularly to identify areas for improvement that maximise efficiency and effectiveness within trade operations.
• Develop positive working relationships with other departments such as Investment Managers, Legal, Risk Management, Distribution, Finance, HR, as well as third-party service providers.
• Monitor trade flow closely to confirm successful processing of transaction bookings, cancellations, amendments, and ensure necessary instructions are sent to counterparties and custodians.
• Ensure FX netting processes result in eligible FXs being closed efficiently with netting trades instructed appropriately.
• Confirm all trades accurately and ensure they are successfully sent to market; check and authorise supporting documentation when required.
• Resolve breaks and failing trades promptly by liaising with internal teams and external groups; investigate debit interest or claims thoroughly for validation.

What you bring:

The ideal candidate for the Trade Processing Analyst position brings proven experience from either an investment management firm or an investment bank. Your expertise covers trade instruction protocols—from confirmations through settlements—and extends across multiple instrument types including those found in emerging markets.

• Minimum of 4 years’ relevant experience in transaction processing within an investment management firm or an investment bank is required for this role.
• Comprehensive knowledge of trade instruction processes including confirmation protocols, fails management, settlements procedures is essential.
• Robust understanding of all instrument types with particular familiarity with emerging markets enhances your suitability for this position.
• Competence in using data-rich systems such as portfolio accounting platforms along with industry standard infrastructure is expected.
• Excellent Microsoft Office skills allow you to document processes clearly and communicate effectively across departments.

What sets this company apart:

This investment management firm stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

As a Principal Data Operations Analyst, you will leverage your deep expertise to support assigned departments or countries by driving process optimization and system enhancements. Your primary goal will be to ensure operational efficiency, effectiveness, and flexibility while adhering to SOPs. You'll collaborate across functions and regions, offering expert solutions to complex issues and ensuring continuous process improvement.

Main responsibilities:

• Responsible to design, establish, implement and prepare documentation for the projects or respective production processes/procedures/country specifics, ensuring expected quality and delivery timings are met. 
• Implement solutions that translate into standardization and process efficiency while balancing local BAU needs 
• Act as a single point of contact regarding tools and processes enhancements, including communication and follow up with countries. 
• Provide expertise in the respective platform/process area  
• Responsible to set up and get all training delivered to the team members on time with the respective quality 
• Drive a continuous process to enrich training base and make it more effective. 
• Asses the team members and work to fulfil the knowledge gaps. Ensure that teams operate with level of knowledge required.  
• Propose improvement of processes, through automation, innovation and convergence.  
• Support transformation and optimization of production processes and ensure SOP compliance. 
• Support and organize the execution of new client solutions 
• Answering technical questions and issues resolution 
• Support a “root cause” culture to ensure that a true resolution is achieved for all performance incidents identified. 
• Building and support documentation for best practices and country knowledge  
• Develop skills by attending workshops and training sessions 

Being part of SME community, share knowledge around Operational key topics working closely with Enablement.  

• Drive Specific Topic within SME initiatives being a Champion 
• Organise Training Sessions 
•  Attend & Actively Participate in Training Sessions 
• First Point of Contact for inquiries 
• Provide constructive input to Process Owners / Coordinators and Managers / Team Leads to optimize / improve Operations effectiveness 
• Being a team member create a culture of engagement, inclusion and innovation 

Role Overview

We are a growing SME in the automotive financing sector, currently building new digital systems to improve our financing operations, dealer management, customer onboarding and internal workflows. As part of this, we are strengthening how we track our data and produce management reporting.

We are looking for a hands-on junior team member to support these digital and reporting initiatives. Working closely with and under the direction of the General Manager, the role helps document workflows, build dashboards and reports, test new systems, and support staff in using them day to day.

This is a learning and execution role. You will not be expected to lead vendor relationships or sign off on requirements on your own — those sit with the General Manager. Instead, you will do the hands-on work that turns plans into working systems and clear reports, and grow into greater ownership over time.

Reporting To

This role reports directly to the General Manager, who sets priorities, approves requirements, and holds the relationships with external technology partners. The role works alongside the operations, finance and sales teams.

Key Responsibilities

1.  Process & Workflow Support

•    Help document the company’s current financing, dealer, customer and administrative workflows.

•    Note where there is duplicated work, manual effort or room for automation, and raise these to the GM.

•    Draw clear workflow diagrams of existing and proposed processes.

2.  Reporting & Dashboards

•    Build and maintain dashboards and reports under the GM’s direction, covering areas such as the loan book, disbursement, credit quality and collections.

•    Help keep reporting consistent so everyone works from the same numbers.

•    Check data for errors and inconsistencies, and help clean up records.

•    Use Excel or Google Sheets, and business intelligence tool such as Power BI, Tableau or Looker Studio.

3.  Requirements & Coordination Support

•    Help gather requirements from users and write them up clearly for the GM to review.

•    Prepare simple user stories, notes and acceptance criteria.

•    Help track open questions, pending decisions and outstanding items, and follow up on them.

•    Support communication with external development partners, with the GM holding the relationship.

4.  Testing & Quality Checks

•    Prepare and run user acceptance testing on new features against agreed requirements.

•    Record bugs, gaps and improvement requests clearly.

•    Help re-test fixes and confirm systems are ready before use.

5.  Implementation & User Support

•    Help prepare user guides, SOPs and simple training materials.

•    Support staff in learning new systems and workflows.

•    Check in on how systems are being used after launch and gather feedback.

6.  Simple Tools & Automation

•    Build simple spreadsheets, calculators or trackers where useful.

•    Try low-code, no-code or AI-assisted tools to test ideas quickly, under guidance.

•    Always check with the GM or the development partner before changes that could affect live systems or data.

Key Areas of Work

•    Dealer onboarding and management

•    Loan application processing and financing records

•    Document submission and verification

•    Credit assessment and approval workflows

•    Repayment and collections tracking

•    Management reporting and dashboards

•    Workflow automation and data tidying

Essential Skills & Attributes

•    1–3 years of relevant experience (business analysis, data, or systems support).

•    Comfortable with Excel or Google Sheets.

•    Basic SQL, or a clear willingness to learn it quickly.

•    Organised, careful with detail, and reliable in following through on tasks.

•    Willing to learn, ask questions, and take direction.

•    Clear written communication for documenting processes and reports.

Advantageous

•    Exposure to a business intelligence tool (Power BI, Tableau or Looker Studio).

•    Any exposure to financial services, lending, hire purchase or automotive.

•    Familiarity with low-code, no-code or AI-assisted tools.

•    Experience with project or documentation tools such as Notion, Trello or ClickUp.

We are hiring Fraud & Investigation Analyst to be outsourced to our client.

Responsibilities

• Conduct investigations and reviews into corporate fraud and financial crime risks in accordance with legal, regulatory, and internal policies.
• Review accounts and transactions to identify potential fraud and financial crime red flags.
• Liaise with internal stakeholders and external customers to obtain clarification and supporting information on account activities and transactions.
• Compile, document, and present investigation findings and recommendations.
• Support discussions on account strategies to mitigate identified financial crime risks.
• Ensure timely escalation of significant risk issues to the Team Lead.
• Maintain case registers and workload statistics.
• Assist in implementing approved account strategies, including account closures, risk rating adjustments, and monitoring activities.
• Support ad-hoc projects and assignments as required.
• Minimum 1 year of experience in the banking industry.
• Minimum Degree in Accounting, Banking & Finance, Finance, Business, Economics, or any related disciplines.
• Strong understanding of AML/CFT risks and financial crime red flags is an added advantage.

Others:
Location: Raffles Place

Working Hours: Monday to Thursday: 9:00am – 6:30pm, Friday: 9:00am – 5:30pm

Salary: up to $4,500

Interested applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Key Responsibilities:

Position Overview:

We are currently seeking Chemical Plant Laboratory Analyst to join our team at a chemical manufacturing facility located in Singapore, Jurong Island. The ideal candidate should have 1-3 years of relevant experience in chemical plant laboratories. Specific expertise in Rubber, Solid, Slurry, and Gas Chromatography analytical techniques will be preferred.

Responsibilities:

Analytical Testing: Perform routine and non-routine analysis of raw materials, intermediates, and finished products using Rubber, Solid, Slurry, and Gas Chromatography techniques to ensure adherence to quality specifications.

Instrument Operation: Operate and maintain laboratory instruments and equipment, including chromatographs, spectrophotometers, balances, and other analytical instruments.

Sample Preparation: Prepare samples for analysis by following established protocols, including sample extraction, dilution, filtration, and other sample preparation techniques.

Data Collection and Analysis: Record and interpret test results accurately, maintaining detailed and organized documentation of laboratory activities and data.

Method Validation: Assist in the development and validation of new analytical methods or modification of existing methods to improve efficiency and accuracy.

Quality Control: Follow established quality control procedures to ensure the reliability and accuracy of laboratory results, including proficiency testing and equipment calibration.

Safety and Compliance: Adhere to all safety protocols and procedures, maintaining a clean and safe working environment. Comply with regulatory requirements and standard operating procedures.

Troubleshooting: Assist in troubleshoot instrument or method-related issues, working collaboratively with laboratory staff and technical support to resolve problems.

Equipment Maintenance: Assist in routine maintenance, calibration, and troubleshooting of laboratory instruments, ensuring their proper functioning and accuracy.

Inventory Management: Assist in the inventory management of laboratory supplies, chemicals, and reagents, ensuring an adequate supply for ongoing operations.

Continuous Improvement: Actively participate in continuous improvement initiatives, suggesting and implementing process improvements and efficiency enhancements.

Qualifications:

Education: Diploma in Chemistry, Chemical Engineering, or a related field is preferred.

Experience: 1-3 years of experience working in a chemical plant laboratory, preferably in the manufacturing industry, with hands-on experience in Rubber, Solid, Slurry, and Gas Chromatography analytical techniques.

Detail-Oriented: Excellent attention to detail and accuracy in performing laboratory tests, documenting results, and following standard operating procedures.

Team Player: Capable of working effectively within a multidisciplinary team environment, collaborating with colleagues and communicating results and issues clearly.

Adaptability: Ability to work in a fast-paced environment, managing multiple tasks and shifting priorities effectively.

Job Focus:

We are looking for a System Analyst to support the enhancement and maintenance of internal systems. Reporting to the Head of IT, this role is responsible for customizing enhancing internal systems to support evolving business needs.

Job Responsibilities:

• Analyse, design, develop, test, and implement system enhancements and applications
• Work closely with cross-functional stakeholders to gather requirements and understand user needs for system changes
• Prepare detailed documentation, including requirements, process flows, and technical specifications
• Design and implement modifications to existing systems, ensuring smooth integration and adherence to best practices
• Support in-house applications and provide post-implementation support, including user guidance during system transitions

Job Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Systems, or a related field
• Min 3 years of experience in software development, preferably in Microsoft .NET (C#,VB.NET, MVC) and SQL
• Strong analytical, problem-solving, and project management skills
• Good communication skills with the ability to collaborate effectively and work under pressure to meet deadlines

Thank you for your interest in this role. Please note that only shortlisted candidates will be contacted.

Registration No. R1985319

EA License No. 25C2698

Our client, a reputable energy and commodities trading MNC, is seeking a Biofuels Analyst to join their growing sustainability and low-carbon fuels team.

The Biofuels Analyst will work closely with Traders and internal stakeholders across regions to support the compliance and certification framework for biofuels trading activities. The role will focus on Chain of Custody (CoC) management, Mass Balance reconciliation, and sustainability documentation, ensuring alignment with global regulatory and certification standards. Reporting to the Manager, the incumbent will play a key role in supporting annual sustainability audits and ongoing regulatory compliance for renewable fuels transactions.

Successful candidates can expect to join a fast-paced yet collaborative trading environment, with exposure to both commercial and regulatory aspects of the biofuels value chain.

REQUIREMENTS:

• Bachelor’s degree in Environmental Science, Engineering, Business, or related discipline
• No experience is required as training will be provided however, applicants should have internship/working experience within Oil & Gas/ Energy Trading house
• Strong attention to detail and willingness to handle high-volume regulatory documentation and certification paperwork accurately
• Familiarity of with sustainability certification frameworks (e.g. ISCC, RSB, or equivalent) and/or exposure to Chain of Custody processes will be an advantage
• Strong communication skills, with the ability to collaborate effectively with overseas stakeholders and cross-functional team

Job Objective:

Analyze and translate business, regulatory, and analytics requirements into scalable data and solution designs. Drive effective stakeholder communication, effort estimation, and validation processes, while enabling data architectures and curation strategies that support reporting, analytics, and AI/NLP-driven use cases.

Responsibilities:

• Perform detailed effort estimation for projects and change requests.
• Communicate complex technical and architectural concepts to business and senior stakeholders in a clear, simplified manner
• Review and approve test strategies, functional test cases, and data validation approaches.
• Translate business and compliance requirements into NLPenabled analytical use cases, such as: Text classification and categorization, Entity extraction, Risk indicator identification, Summarization of alerts, cases, or documents
• Translate business, regulatory, and analytics requirements into logical data layering and curation strategies that support reporting, analytics, and AI/NLP use cases

Requirements:

• Experience in analyzing business and regulatory requirements and translate them into scalable solution designs.
• Ability to review and approve test strategies, functional test cases, and data validation approaches.
• Ability to design data architectures supporting NLP and AIdriven analytics, including ingestion, curation, and governance of unstructured data within Data Lake, Data warehouse platforms. 
• Strong understanding of data architecture principles and data modelling techniques for designing scalable and efficient data solutions.
• Experience in supporting AI and NLP use cases through data preparation, integration, and optimisation of data pipelines.
• Proficiency in testing, data validation, and quality assurance processes to ensure data accuracy, consistency, and reliability.
• Excellent stakeholder management and communication skills, with the ability to gather requirements and translate business needs into technical solutions.

ROLES & RESPONSIBILITIES:

Due to continuedbusiness expansion, the firm is seeking to appoint a suitably qualifiedprofessional to join the operations team in a newly created position. Thisindividual contributor role reports directly to the COO/Senior OperationsManager and will work in close collaboration with other members of theoperations function.

JOB DESCRIPTION:

-       Ensure that trades are bookedand processed in the OMS/PMS system in line with expectation

-       Daily reconciliation ofposition and cash

-       Liaising with primebrokers/fund admin on cash and position breaks

-       Executing monthly swap resetsand monitoring against broker data

-       Tracking/Monitoring ofcorporate actions/elections

-       Margin and cash management withvarious counterparties

-       Participate and supportautomation projects, process and workflow enhancement

-       Work closely with internalstakeholders as well as external stakeholders (i.e Prime Brokers and FundAdmin)

-       Any other duties as assigned

REQUIREMENTS:

-       Degree with minimum 2-5 yearsof experience in the back & middle office operations of hedge fund/longonly
funds/fund admin/ middle office service providers

-       Analytical mindset and able toprioritise with good time management

-       Experience/exposure to projectmanagement / process enhancement

-       Strong communication &interpersonal skills

-       Prefer systems Knowledge inPMS, Bloomberg and matching systems i.e Traiana/CTM (optional)

-       A team player who is also a self-starter

Experience: 6-9 Years
Role: Process Analyst

Responsibilities:

·         Drive process improvement across Technology Delivery, critically evaluate current Software Development Life Cycle (SDLC) methodologies spanning Agile, traditional Waterfall, and hybrid delivery models to eliminate bottlenecks and reduce administrative overhead.

·         Conduct rigorous assessments of end-to-end technology delivery lifecycles, from architecture and requirements gathering through to CI/CD, testing, and release management.

·         Implement structural changes to streamline delivery workflows and reduce overall time-to-market.

·         Design and manage a comprehensive stakeholder feedback ecosystem.

·         Utilize advanced Microsoft Excel capabilities (e.g. complex arrays, dynamic data modelling, and pivot tables) to quantify qualitative feedback, track operational metrics, and pinpoint root-cause friction within delivery pipelines.

·         Orchestrate and moderate cross-functional alignment sessions encompassing engineering, business, and compliance stakeholders.

·         Drive meticulous agenda design, objective setting, conflict resolution, and consensus on process solutions.

·         Synthesize intricate process mechanics, risk controls, and performance metrics into polished Microsoft PowerPoint presentations.

·         Deliver executive-grade narratives to secure strategic buy-in from senior leadership and technology steering committees.

·         Champion Lean IT and Six Sigma principles to systematically identify and eliminate waste across all software engineering workflows.

·         Ensure all optimized frameworks align strictly with Technology Risk Management (TRM) guidelines and internal audit requirements.

Requirements:

Education:

·         6-8 years of proven track record in technology process improvement, IT governance, or technology transformation within the financial services sector or complex corporate environments.

·         Around 10-12 years of total work experience.

• Prior tenure at a top-tier management or technology consulting firm is considered a significant advantage.

Essential:

·         Deep, practical understanding of enterprise-scale software engineering and SDLC mechanics.

·         Proven capability in managing the complexities of diverse delivery ecosystems, particularly the integration of modern Agile practices within heavily regulated environments.

·         Demonstrated application of Lean Process Management and Six Sigma frameworks.

·         Advanced interpersonal acumen with a demonstrated ability to navigate highly matrixed organizational structures, manage resistance to operational change constructively, and influence outcomes without direct authority.

·         Exceptional capability in leading high-stakes workshops, ensuring rigorous logistical preparation, active moderation, and the delivery of definitive, actionable outcomes.

·         Expert-level proficiency in leveraging data analysis to inform operational strategy.

• Ability to construct sophisticated executive communications that drive decision-making at the highest levels of the organization.

Key Skills:
·        SDLC ProcessImprovement (Agile / Waterfall / Hybrid)

·        Lean Process Management/ Six Sigma / Value Stream Mapping

Advanced Microsoft Excel and Microsoft PowerPoint

Role: Audit Analyst

Business Function

- Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the bank. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

- We look after a portfolio made up of Consumer Banking Group (including Wealth Management), Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities:

- Conduct audits for CBG audit portfolio and identify the associated risks

- Support Function Audit Head and Deputies in project planning and execution

- Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

- Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

- Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

- Degree qualification, with at least 4-6 years’ relevant experience in the internal and/or external audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

- Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

- Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

- Ability to establish and maintain positive relationships with stakeholders and team mates.

- Proven robust analytical skills with strong attention to detail.

- Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred.

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

• Investigate, troubleshoot and resolve IT-related issues involving operating systems, software, hardware, networks, printers and scanners.
• Assist in the setup, configuration, maintenance, and troubleshooting of office IT infrastructure including LAN, internet connectivity, routers, switches, wireless access points and NAS system.
• Install, configure, and maintain end-user equipment such as desktops, laptops, monitors and peripherals.
• Assist HR with IT onboarding and offboarding, including granting system access, conducting induction for new hires, and preparing devices.
• Ensure IT security and data privacy practices are followed, including antivirus updates, access controls, and basic security checks.
• Liaise with external IT vendors and service providers for issue escalation, maintenance, and IT-related projects.
• Maintain accurate IT asset tracking, including hardware inventory, software licenses, and equipment lifecycle records.
• Document IT procedures, system configurations, troubleshooting steps, and infrastructure changes.
• Assist the team with ad-hoc IT tasks, projects, and improvements as required.

Role: IT Project Manager Network

JD:
1. Degree in Computer Engineering, Information Systems, Computer Science or equivalent.

2. Minimum 5 years of working experience involving LAN/WAN, Wireless, Firewall, IPS, MPLS, IPv6, routing protocols, VPN and related network technologies.

3. Experience in the planning and management of network cabling projects and installation of wireless Access Points.

4. Should hold relevant industry certifications such as CCNP and PMP

5. Provide the number of Cloud network Infra projects handled.

6. Desirable to have experience in Public Cloud platforms, especially AWS.

7. Good knowledge of network products / solutions available in the industry, preferably with hands-on experience.

8. Good command of English and communication skills (writing and speaking).

9. Strong interpersonal skills and team-work qualities.

Key Requirements:

• IT Network Project Manager (Senior Consultant level)

• Experience managing Network Infrastructure projects across On-Premises and Cloud environments

• Strong knowledge of LAN/WAN, Wireless, Firewall, IPS, MPLS, IPv6, Routing Protocols and VPN technologies

• Experience in network cabling projects and wireless access point deployments

• Public Cloud experience (AWS preferred)

• PMP certification preferred

• CCNP certification preferred

• Government sector experience preferred but not mandatory

• Candidate must be able to clear minimum Cat 2 Security Clearance

IT EUC Engineer (L2/L3 – EUC & Network Support)

Position Overview

This role is responsible for end-to-end EUC engineering and operational support within a managed services environment, with additional responsibility for network troubleshooting and infrastructure support. The engineer is expected to operate at L2/L3 level, handling escalations, performing root cause analysis, and ensuring SLA-driven service delivery.

Key Responsibilities

1. End User Computing (EUC) & Technical Support

• Provide Level 2/3 technical support, including handling critical and emergency incidents.

• Manage end-user devices (desktops, laptops, mobile devices) across Windows, macOS, iOS, and Android platforms.

• Perform software imaging, deployment, and distribution using tools such as Intune or equivalent.

• Support Microsoft 365, Active Directory, Azure AD, and Group Policy administration.

• Conduct user onboarding and basic system training when required.

2. Infrastructure & Networking Support

• Support and troubleshoot LAN/WAN, Wi-Fi, VPN, and firewall connectivity issues.

• Assist in configuration and maintenance of network devices (switches, routers, access points).

• Monitor system and network performance, ensuring high availability and reliability.

• Work with vendors and internal teams for escalation and resolution of infrastructure issues.

3. Service Delivery & Operations Management

• Perform Move, Add, Change (MAC) activities for IT systems and users.

• Manage incident, problem, and change processes, including root cause analysis and preventive actions.

• Support release and patch management to maintain system security and compliance.

• Ensure adherence to defined Service Level Agreements (SLAs) and service quality standards.

4. IT Asset & Lifecycle Management

• Manage full lifecycle of IT assets: procurement, deployment, maintenance, and retirement.

• Handle warranty claims, break-fix coordination, and hardware/software replacements.

• Maintain asset inventory and configuration records (SACM).

• Track and manage End-of-Life (EOL) / End-of-Support (EOS) assets and refresh planning.

5. Monitoring, Backup & Data Management

• Monitor IT systems, networks, and services, responding to alerts proactively.

• Manage data backup, archival, and restoration processes to ensure data integrity and availability.

6. Governance, Documentation & Continuous Improvement

• Develop and maintain technical documentation, SOPs, and procedural guides.

• Support IT policy implementation and ensure compliance with internal standards.

• Participate in technology planning, assessment, and improvement initiatives.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.

• 3–5 years of experience in EUC/Desktop Engineering within a managed services or enterprise environment.

• Strong knowledge of Windows OS, Active Directory, Group Policy, and Microsoft 365.

• Hands-on experience with Intune or endpoint management tools.

• Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLAN, VPN).

• Experience supporting network devices (Cisco, Fortinet, Aruba, etc.) is an advantage.

• Familiarity with ITIL processes (Incident, Problem, Change Management).

• Experience with backup solutions, monitoring tools, and asset management systems is preferred.

• Strong troubleshooting, communication, and documentation skills.
  

  Preferred Certifications

  • Microsoft (MD-102, Azure)

  • CompTIA Network+ / Security+

  • CCNA or equivalent