Total 305 Full-time job vacancies in bengaluru

Job Summary

The Aceyus Reporting Engineer is responsible for developing, maintaining, and troubleshooting reporting solutions that support the Five9 CCaaS environment through the Aceyus analytics platform. This role ensures accurate, timely, and actionable reporting for contact center operations. The engineer will generate scheduled and ad‑hoc reports, investigate data discrepancies, coordinate with the Five9 vendor on reporting issues, support change windows, and train supervisors and engineers on how to effectively use Aceyus reporting tools. This position requires strong analytical skills, solid technical foundations, and the ability to partner with business and technical stakeholders.

Reporting & Analytics Execution

• Build, configure, and maintain Aceyus dashboards, reports, and data views supporting Five9 contact center operations.
• Run scheduled and on‑demand reports for business stakeholders, ensuring accuracy and timely delivery.
• Convert business requests into clear reporting requirements and implement them within Aceyus.

Issue Troubleshooting & Data Validation

• Investigate and resolve reporting discrepancies including agent state mismatches, queue mapping issues, interval misalignments, and missing or stale data.
• Validate Five9 → Aceyus data flows, ensuring that data is accurate, complete, and refreshed.
• Document root causes and corrective actions for recurring reporting issues.

Vendor & Cross‑Team Coordination

• Work directly with the Five9 CCaaS vendor and Aceyus support teams to troubleshoot issues, submit cases, and drive resolution.
• Participate in change windows involving data schema updates, metric adjustments, and reporting infrastructure updates.
• Perform pre‑ and post‑change testing to confirm reporting integrity.

Training & User Enablement

• Train supervisors, analysts, and engineering partners on Aceyus dashboards, drill‑downs, filters, subscriptions, and best practices.
• Develop knowledge base articles, job aids, and quick‑reference guides for self‑service reporting.
• Promote consistent metric definitions and proper report usage across contact center teams.

Operational Execution & Governance

• Maintain metric catalogs, field definitions, and documentation.
• Follow ITIL change, incident, and problem management processes.
• Support internal audits by providing reporting evidence and data lineage explanations as needed.

NetWitness is revolutionizing how organizations detect, investigate, and respond to cyber threats. As a leader in SIEM (Security Information and Event Management) and NDR (Network Detection and Response), plus Extended Detection & Response (XDR), we're not just another cybersecurity vendor - we're the unified platform that gives security analysts unrivaled visibility into sophisticated threats hiding in today's complex, hybrid IT infrastructures.

As a Sales Engineer, you will play a pivotal role in driving the adoption of our solutions and services. You will work closely with customers as their trusted advisor, and with the sales team to provide technical expertise and support throughout the sales process. Your deep understanding of our products, services, and the cybersecurity landscape will enable you to effectively address customer needs and demonstrate the value of our solutions. You will also participate and speak at trade shows, seminars, and other marketing events where the company is actively participating.

Responsibilities:

• Serve as the primary technical point of contact throughout the sales cycle.
• Collaborate with the sales team to develop and execute successful sales strategies.
• Conduct in-depth technical presentations and product demonstrations, effectively communicating the technical capabilities and business value of the Company solutions.

• Build and maintain strong technical relationships with key customer stakeholders and be the customer’s trusted advisor.
• Understand customer's security challenges, technical requirements, and existing infrastructure to propose tailored solutions.
• Design, deploy, and manage Proof-of-Concepts (POCs) and evaluations, ensuring successful outcomes and demonstrating the effectiveness of the Company solutions.
• Assist in the creation of technical documentation, proposals, and RFP responses.
• Deliver health-checks and workshops for existing customers, retaining and expanding their footprint.
• Develop and maintain a thorough understanding of our products, competitive landscape, and industry trends.
• Stay up to date on the latest cybersecurity threats, attacks, and trends.
• Work closely with the product management and engineering teams to relay customer feedback, market trends, and contribute to product development.
• Participate in industry events, trade shows, and conferences to promote our solutions and generate leads.
• Own and maintain the technical relationship with the Company partners community within the assigned territory.
• Provide technical training and support to sales team members and partners

• 3+ years of experience in a sales engineering, technical pre-sales, security consulting, or similar roles in the cybersecurity industry.
• Excellent communication and presentation skills, with the ability to adapt and convey complex technical concepts to both technical and non-technical audiences.
• Deep understanding of networking protocols, network security concepts, and security architectures.
• Strong knowledge of threat detection methodologies, incident response processes, and common attack vectors.
• Experience with Threat Detection and Response solutions, such as SIEM, NDR, EDR, UEBA, and SOAR.
• Proven ability to conduct effective product demonstrations and POCs.
• Proven track record of supporting successful sales cycles and achieving sales targets.
• Industry certifications such as CISSP, CEH, SANS, or similar are a plus.
• Familiarity with Linux CLI and basic scripting/programming skills.
• Willingness to travel as needed to meet with customers and attend industry events.
• Team player, with a genuine collaborative attitude and willingness to share with and inspire others.

Renesas is hiring a Sr. Staff Project/Program Design to join our market-leading AI and infrastructure power team, driving explosive growth across a portfolio of cutting-edge solutions for datacenter, Artificial Intelligence (AI), high-performance networking, and Edge AI client markets.

This team delivers industry-defining products including digital multiphase PWM controllers, smart power stages, high-density power modules, DC/DC regulators, and discrete MOSFETs. As a Sr. Staff Program Manager, you’ll play a pivotal role in bringing these technologies to market – partnering with cross-functional teams to ensure flawless execution, strategic alignment, and ramp readiness.

This is a unique opportunity to launch your career in a fast-paced, innovation-driven environment with direct exposure to product lifecycle management, cross-functional leadership, and strategic execution.

Key Responsibilities

• Lead cross‑functional teams across Design, Marketing, Systems & Applications, Validation, Product & Test Engineering, Firmware/Software, Supply Chain, Procurement, Packaging, and Quality to ensure seamless execution of NPI product releases.
• Manage end‑to‑end program planning, tracking, and execution – from concept through market launch, including ramp readiness and safe launch activity.
• Ensure process discipline, budget alignment, and execution efficiency while maintaining focus on priority deliverables and driving global process standardization.
• Lead capacity‑expansion initiatives across global manufacturing sites, aligning Engineering, Operations, and Supply Chain to support scalable production.
• Coordinate and conduct formal Project Gate reviews to ensure alignment, readiness, and decision clarity.
• Motivate and guide cross‑functional teams toward flawless execution, positive ROI, and disciplined, data‑driven decision‑making.
• Identify risks early and implement mitigation strategies, demonstrating agility and adaptability in complex, ambiguous environments.
• Oversee wafer fabrication, assembly, test operations, and material logistics to ensure timely execution, cost efficiency, high quality, and smooth project flow.
• Communicate clearly with cross‑functional teams and stakeholders regarding milestones, sample delivery timelines, reliability testing, and product release status.
• Build strong internal and external relationships, reinforcing accountability and alignment through consistent, transparent communication.
• Provide structured program updates to leadership, highlighting project status, risks, and recommended actions while maintaining accurate schedules, qualification plans, and PM tracking systems.
• Drive process scalability and standardization initiatives to strengthen execution discipline across programs.

To provide excellent guest service by ensuring a pleasant dining experience, maintaining service standards, and assisting in restaurant operations.

Key Responsibilities:

• Greet and seat guests courteously, ensuring comfort and satisfaction.

• Present menus, take orders accurately, and serve food & beverages promptly.

• Ensure table setup and cleanliness as per hotel standards.

• Maintain knowledge of menu items, ingredients, and daily specials.

• Coordinate with kitchen and bar staff to ensure timely service.

• Handle guest complaints professionally and report to the supervisor if required.

• Ensure adherence to hygiene, grooming, and safety standards.

• Assist in billing and cash handling procedures.

• Support in banquet or special event setups when needed.

A Front Office Associate typically handles administrative tasks and ensures smooth operations at the reception area of a business. Their responsibilities include:

1. Greeting Guests: Welcoming visitors and clients, ensuring a positive first impression.
2. Answering Calls: Managing incoming and outgoing calls professionally.
3. Scheduling: Booking appointments or reservations, and coordinating meeting rooms.
4. Administrative Support: Managing correspondence, filing, and basic clerical duties.
5. Customer Assistance: Addressing inquiries or directing visitors to the appropriate departments.
6. Record Management: Maintaining logs and records, like visitor details or appointments.
7. Cash Handling (if applicable): Processing payments or handling petty cash.

Key Responsibilities:

1. Food & Beverage Production Planning
2. Plan and coordinate the activities of the team to ensure operative effectiveness.
3. Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies.
4. Ensure to contribute to achieve the objectives set within the culinary department.
5. Manage the team to ensure the proper use of equipment and efficient completion of all tasks.
6. Monitor grooming and personal hygiene of the team to ensure that the standards are maintained.
7. Ensure that the team has been trained for all safety provisions.
8. Analyze food costs and determine most cost-effective recipes while ensuring that standards are maintained.
9. Identify optimal, cost effective use of the resources and educate the team on the same.
10. Monitor the operations of the assigned function to ensure that the food wastage is minimized.
11.   Ensure that all dishes are prepared according to the recipe and to the correct quantity.
12.  To ensure that the section is being kept clean and tidy at all times as per the standards.
13.  Closely communicate with Restaurant Manager & Assistant Manager, on special functions, booking, menu item availability, service problems, guest comments and guest preferences.
14.  Ensure to take extra care to prevent the use of contaminated products in any process of food preparation.
15.  Monitor the presentation of food to ensure that it complies with company standards and set guidelines.
16.  To ensure that Commis chefs receive the appropriate training and optimum guidance.
17.  Ensure that all stocks are kept under optimum conditions and any anticipated shortages are communicated promptly to the Executive Sous chef or Executive chef.
18. Attend to day-to-day problems and needs concerning equipment and food supplies.
19. Coordinate operations with Department Associates, Team Leaders and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
20. Ensure to monitor quantity and quality of food products to ensure compliance with the standards.
21. Strictly follow all recipes, methods and instructions from the Executive Chef / Executive Sous Chef.
22. Handle additional responsibilities as and when delegated by the Management.
23. Hygiene / Personal safety / Environment:
24.  Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations
25. Respects the instructions and safety guidelines for the equipment (s)he uses
26. Applies the hotel's security regulations (in case of fire etc)
27. Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc).
28. Practice strict control on food portioning and wastage, thereby ensuring gross food profitability

Job Title: Growth Marketing Specialist (Performance & Funnels)

Role Overview
We are looking for a Growth Marketing Specialist who owns outcomes, not activities.
This is not a coordination or reporting role, and it is not a pure leadership role. This is a hands-on execution role where you will directly work on platforms like Google Ads and Meta Ads while owning end-to-end client performance.
You will be the single-threaded owner of client growth, responsible for driving measurable business impact across paid media, social, and web funnels.
Given our global client base, this role requires overlap with US client time zones and the ability to independently lead conversations with senior stakeholders.

Key Responsibilities
1. End-to-End Growth Ownership

• Own performance across assigned client accounts
• Define, track, and improve core KPIs such as CPL, ROAS, conversion rates, and lead quality
• Translate business goals into clear growth roadmaps and experiments

2. Hands-on Paid Media Execution

• Directly manage and optimize campaigns on Google Ads and Meta Ads
• Work hands-on across:
• Campaign setup, restructuring, and optimization
• Conversion tracking and attribution
• Search, PMax, Advantage+, and evolving campaign types
• Stay updated on the latest Google Ads nuances including automation shifts, signal-based optimization, broad match strategies, PMax behavior, and policy impacts

3. Analytics, Tracking and Tagging

• Strong understanding of analytics and data flow across the funnel
• Hands-on experience with:
• Google Analytics (GA4) for analysis and decision-making
• Advanced Google Tag Manager implementation
• Ability to:
• Set up and troubleshoot conversion tracking across platforms
• Configure events, triggers, and data layers
• Ensure accuracy of attribution and signal quality
• Work closely with tech teams to ensure clean, reliable tracking infrastructure

4. Funnel and Conversion Optimization

• Own the full funnel from ad to landing page to conversion to lead quality
• Identify and fix drop-offs across:
• Landing pages
• Form flows
• Tracking gaps
• Work with design and tech teams to ship conversion improvements

5. Experimentation and Scaling

• Drive a strong test, learn, and scale culture
• Run structured A B tests across:
• Creatives
• Landing pages
• Targeting and bidding strategies
• Build repeatable playbooks from successful experiments

6. Data, Attribution and Insights

• Focus on decision-making insights, not just dashboards
• Work with:
• GA4
• Ad platform data
• CRM or backend signals where available
• Present clear growth narratives with actionable recommendations

7. Client Leadership

• Act as a strategic partner, not just an account manager
• Lead client conversations with:
• Insights
• Recommendations
• Next steps
• Push back when required to protect performance outcomes

Key Requirements

• 6 to 7 years of experience in performance or growth marketing roles
• Strong hands-on expertise in:
• Google Ads at an advanced level
• Meta Ads
• Google Analytics (GA4)
• Google Tag Manager (advanced implementation)
• Proven ability to improve CPL, ROAS, and conversion metrics
• Experience working with US-based clients or markets is a strong advantage
• Comfortable with US time zone overlap when required
• Strong understanding of funnel thinking, CRO, and signal-based optimization
• Ability to connect creative, media, and data to business outcomes

What We Are Not Looking For

• Pure team leads who do not execute
• Task managers who only track timelines
• Reporting-focused roles without ownership of outcomes
• Coordinators without strong paid media depth

What Success Looks Like

• Measurable improvement in CPL, ROAS, conversion rates, and lead quality
• Clear experimentation cycles with scalable learnings
• Clients view you as a growth partner, not just a point of contact
• Strong hands-on contribution to campaign performance and tracking infrastructure
• Proactive identification of growth opportunities

Why This Role Matters
This role is central to our shift from executing marketing activities to driving real business outcomes.

We are looking for an experienced AI Product Manager who can operate at the intersection of product, technology, client engagement, and execution. This is a high-ownership, enterprise-facing role for someone who is excited by the opportunity to shape cutting-edge AI applications, work directly with international clients, and translate complex business problems into scalable AI-enabled products.

The AI Product Manager will lead the definition, shaping, and execution of enterprise AI products and features for global clients. This role requires a rare mix of product judgment, AI fluency, consulting maturity, and hands-on problem solving. You will work closely with clients, engineering teams, designers, and delivery leaders to identify opportunities, define product direction, manage expectations, and bring AI-first solutions to life.

The ideal candidate understands how to apply GenAI and agentic patterns in enterprise contexts, is comfortable navigating ambiguity, and is hands-on enough to prototype ideas, validate concepts quickly, and sharpen requirements through action. This is not a purely roadmap or coordination role. We are looking for someone who can think strategically, engage credibly with clients, and get into the detail when needed.

Key Responsibilities

• Own the product definition and execution of enterprise AI applications, workflows, and features from discovery through release and adoption.
• Work directly with clients and internal stakeholders to identify business problems, frame opportunities, and convert them into clear product requirements and delivery plans.
• Shape AI-first user experiences, including copilots, assistants, agentic workflows, decision-support tools, and human-in-the-loop enterprise applications.
• Translate ambiguous business needs into structured product artifacts such as problem statements, user journeys, PRDs, acceptance criteria, prioritization frameworks, and release scope.
• Partner closely with engineering, UX, architecture, and delivery teams to ensure product intent is translated into practical, scalable solutions.
• Drive workshops, requirement discovery sessions, stakeholder reviews, demos, and alignment discussions with enterprise clients and senior stakeholders.
• Build lightweight prototypes, proof-of-concepts, and product mock flows using modern AI tools, no-code/low-code methods, vibe coding, and basic design/prototyping techniques where useful.
• Help define and refine AI use cases involving agents, orchestration, retrieval, workflow automation, and enterprise system integration.
• Maintain a sharp eye for detail across business requirements, product behavior, user experience, and delivery quality.
• Manage client expectations proactively by balancing ambition, technical feasibility, timelines, and delivery realities.
• Support value realization and account growth by identifying follow-on product opportunities, expansion areas, and innovation pathways within client accounts.
• Contribute to a product and delivery culture that values speed, clarity, experimentation, accountability, and customer impact.

What Success Looks Like in This Role

• Enterprise AI products and features are clearly defined, well-prioritized, and shipped with strong adoption potential.
• Clients see you as a credible product partner who understands both business value and execution constraints.
• Product requirements are crisp, actionable, and reduce ambiguity for delivery teams.
• AI use cases move beyond demos into usable workflows that solve real operational problems.
• Teams make faster, better decisions because product direction, scope, and trade-offs are well managed.
• Client confidence improves through strong communication, attention to detail, and disciplined expectation management.
• You help create momentum for account expansion by spotting practical product and AI opportunities that clients want to invest in.

• 7–14 years of experience in ProApplication formDesign the application form for this role.duct Management, Business Analysis, Consulting, Enterprise Software, Digital Products, or related technology roles.
• Demonstrated experience working on software products, platforms, or enterprise applications in client-facing environments.
• Good understanding of AI/ML and Generative AI concepts, with practical exposure to AI-enabled product design and delivery.
• Exposure to building or shaping agent-based / agentic workflows or AI-driven assistants/copilots in a product or solution context.
• Strong experience in requirements discovery, user story definition, prioritization, stakeholder management, and cross-functional execution.
• Ability to engage confidently with enterprise clients, business users, engineering teams, and senior internal stakeholders.
• Strong written and verbal communication skills, with the ability to simplify complexity and present with clarity.
• High attention to detail and the ability to manage product quality and client expectations in parallel.
• A hands-on mindset with the willingness to prototype, experiment, and validate ideas quickly rather than rely only on documentation.
• Comfort working in ambiguous, fast-evolving environments where AI capabilities, client needs, and product direction are still being shaped.

Preferred Qualifications

• Prior experience in a consulting or client advisory environment is highly desirable.
• Exposure to enterprise domains and business applications is preferred.
• Experience supporting farming-led account expansion, identifying opportunities within existing accounts, or helping grow strategic client relationships is a strong plus.
• Background as a Software Engineer or strong technical foundation is preferred.
• Familiarity with enterprise workflow systems, platform integrations, business process automation, or complex multi-stakeholder applications is a plus.
• Experience creating basic prototypes independently using AI coding tools, prompt-based development, wireframing, or lightweight design tools.
• Strong educational background from top-tier institutions is preferred, including IIMs, IITs, BIT Mesra, BITS Pilani, top NITs, or equivalent institutions.

Skills and Capability Areas

• AI product thinking and practical GenAI application
• Agentic workflow understanding and AI feature conceptualization
• Enterprise product management and requirements rigor
• Client-facing communication and consulting maturity
• Hands-on prototyping, experimentation, and validation
• Cross-functional collaboration with engineering, UX, and delivery
• Strong execution discipline and attention to detail
• Commercial awareness and account growth mindset

Who Will Thrive Here

• You are likely to thrive in this role if you are someone who enjoys building in fast-moving environments, likes solving messy enterprise problems, and can move comfortably between strategy and execution. You are structured but not rigid, hands-on but not narrow, and client-focused without losing product depth. You bring ownership, curiosity, and pragmatism. You know how to earn trust in a room, ask the right questions, and turn ambiguity into action.
• You should also enjoy working at the frontier of enterprise AI, where the best solutions require not only product thinking and technical awareness, but also judgment, experimentation, and strong partnership with clients and delivery teams.

Why Join Accellor

This is an opportunity to play a meaningful role in shaping real enterprise AI products, not just internal experiments or slideware. At Accellor, you will work on cutting-edge AI applications for global clients, solve complex business problems, and build products that matter in real operating environments.

• You will gain exposure to international clients, cross-functional teams, and high-impact business contexts. You will have the opportunity to influence both product direction and delivery outcomes, while building deep experience in one of the most important technology shifts underway today.
• For the right candidate, this role offers a strong platform for growth across AI product management, enterprise transformation, consulting, and global client leadership.

Location / Working Model

This role is based in Hyderabad or Bangalore. Travel may be required based on client and project needs.

Reporting Structure

This role reports to the Head of Global Delivery and will work closely with leadership across Product, Engineering, Design, Delivery, and Client Engagement.

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers.

Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Personal Accident Insurance, Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonus

Job description:

• Handling and monitoring export-import shipments in bulk in compliance with contractual requirements/conditions.
• Handled port operations, customs formalities & well versed with logistical procedure for bulk shipment.
• Warehouse management – space availability as per commercial plans, rail and truck handling, unloading and loading operations, calculation of handling loss.
• Vessel operations: nomination of vessel, checking for suitability, ETA, ETC, ETD tracking, draft restrictions, review of charter party terms, preparation of laytime.
• Quality and quantity checks: coordinate with supervision agency and handling agency for maintenance of quality and quality of cargo stored. Obtaining month-end stock reports.
• Accurate and timely co-ordination with shipper, buyer, overseas offices, internal teams, vessel agents, handling agent, supervision agency and other parties involved in shipment.
• Be aware of and avoid cost and consequences related non-accomplishment of shipment deadline and contractual period.
• Excellent and thorough working experience on Letters of credit - Letter of credit to be checked and verified in accordance with contractual terms and conditions followed by issuance & presentation of clean documents well within time.
• Checking and/or preparation of shipping documents; presenting for payments as per contractual terms
• Putting the required party on contractual notices.
• Ensuring documents and invoices are received and/or issued as per GST requirements
• Handle claims & insurance matters related to the shipments.
• Managing Position & Allocations.
• Preparation of weekly reports and updating accurate data in working system as well as in shipment files.
• Daily reporting / status updates of shipments under various contracts, stock positions and high-lighting potential delays or defaults.
• Proper filing and maintenance of records. 
• Dedicated and to work as per the requirement of Job / shipment, time should not be a barrier.

Prime Function:

• Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases.
• Perform all other assigned duties, and adhere to hotel’s standards of performance, appearance, and conduct.
• Responsible for providing courteous and competent services to the guests.
• Any matter which may effect the interests of Grand Mercure Bengaluru Gopalan Mall should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager & other team members.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Respond to guest’s queries by resolving issues in a timely and efficient

            manner to ensure customer satisfaction.

Financial Management

• Identify optimal, cost effective use of the resources.

Operational Management

• Ensure to possess complete and thorough product knowledge of the hotel, their and the scope of services of the hotel provides.
• Ensure to handle the luggage in a courteous and efficient manner.
• Responsible for the timely and efficient delivery of services to the guests ensuring the highest standards of presentation at all times.
• Responsible and accountable for the correct, prompt and efficient handling and delivery of all guest messages and other items to guest rooms.
• Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• Possess knowledge of the Fire and Emergency procedures of the hotel.
• Responsible and accountable for the loading and unloading of guest luggage from guest cars.
• Accept and monitor luggage for safekeeping or storage in the office according to established procedures.
• Responsible for transferring luggage to and from guests rooms, parking area and assisting guests as necessary in a friendly, professional and efficient manner.
• Ensure to convey a sense of the guest's importance and project a professional environment which reflects Grand Mercure Bengaluru at Gopalan Mall commitment to customer service.

Key Contacts

Liaises with

Responsible for (as assigned)

Front Office Team

Bell Desk.

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

Prime Function:

• Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and exceeding their expectations.
• Welcome the guests by greeting them as per the standards.
• Any matter that may affect the interests of Grand Mercure Bengaluru Gopalan Mall should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
• Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
• Ensure to be familiar with all dishes on the menu.
• Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
• In the absence of the Food & Beverage Team Leader ensure to take guest orders, advice guests on specials menu options.
• Ensure to be familiar with the property lay out, fire exits and elevator locations.
• Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Team Leader.
• Ensure that breakage, pilferage and spoilage are kept to a bare minimum.

Key Contacts

Liaises with

Responsible for (as assigned)

Food & Beverage Department

Overall F&B Operations

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Other Terms & Conditions

• a. During the course of your employment with the Hotel you may be required to stay back or work extended hours as and when the need arises during hotel operations against the responsibility assigned to you.
• b. You might be required to do night shifts or be flexible to work in any shift as per the requirement of the department or the hotel.

Prime Function:

• Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases.
• Perform all other assigned duties, and adhere to hotel’s standards of performance, appearance, and conduct.
• Responsible for providing courteous and competent services to the guests.
• Any matter which may effect the interests of Grand Mercure Bengaluru Gopalan Mall should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager & other team members.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Respond to guest’s queries by resolving issues in a timely and efficient

            manner to ensure customer satisfaction.

Financial Management

• Identify optimal, cost effective use of the resources.

Operational Management

• Ensure to possess complete and thorough product knowledge of the hotel, their and the scope of services of the hotel provides.
• Ensure to handle the luggage in a courteous and efficient manner.
• Responsible for the timely and efficient delivery of services to the guests ensuring the highest standards of presentation at all times.
• Responsible and accountable for the correct, prompt and efficient handling and delivery of all guest messages and other items to guest rooms.
• Ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• Possess knowledge of the Fire and Emergency procedures of the hotel.
• Responsible and accountable for the loading and unloading of guest luggage from guest cars.
• Accept and monitor luggage for safekeeping or storage in the office according to established procedures.
• Responsible for transferring luggage to and from guests rooms, parking area and assisting guests as necessary in a friendly, professional and efficient manner.
• Ensure to convey a sense of the guest's importance and project a professional environment which reflects Grand Mercure Bengaluru at Gopalan Mall commitment to customer service.

Key Contacts

Liaises with

Responsible for (as assigned)

Front Office Team

Bell Desk.

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

Prime Function:

• Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
• Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
• Any matter which may affect the interests of Grand Mercure Gopalan Mall Bengaluru should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Provide effective support to the team to enable them to provide effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Ensure quality and appropriateness of customer service provided.
• To maintain Front Office log book and shift reports.
• Respond to inquiries and resolve problems in an effective manner.
• Ensure all guests receive a swift, smooth, professional and friendly check in and check out
• Ensure quality in all aspects of the job.
• Maintain record of all banquet and any other functions in the hotel.
• Liaise with other departments for the resolution of day-to-day administrative and operational issues.
• Carry out other duties which naturally fall within the reasonable expectations of

             the post.

• Adhere to the Procedures & Standards Manual.

• Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
• Liaise with Housekeeping for the Room Status.

• Handle additional responsibilities as and when delegated by the Management.

Other Terms & Conditions

• a. During the course of your employment with the Hotel you may be required to stay back or work extended hours as and when the need arises during hotel operations against the responsibility assigned to you.
• b. You might be required to do night shifts or be flexible to work in any shift as per the requirement of the department or the hotel.

Prime Function:

• Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
• Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded.
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
• Any matter which may affect the interests of Grand Mercure Gopalan Mall Bengaluru should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Provide effective support to the team to enable them to provide effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Financial Management

• Identify optimal, cost-effective use of the resources and educate the team on the same.

Operational Management

• Ensure quality and appropriateness of customer service provided.
• To maintain Front Office log book and shift reports.
• Respond to inquiries and resolve problems in an effective manner.
• Ensure all guests receive a swift, smooth, professional and friendly check in and check out
• Ensure quality in all aspects of the job.
• Maintain record of all banquet and any other functions in the hotel.
• Liaise with other departments for the resolution of day-to-day administrative and operational issues.
• Carry out other duties which naturally fall within the reasonable expectations of

             the post.

• Adhere to the Procedures & Standards Manual.

• Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
• Liaise with Housekeeping for the Room Status.

• Handle additional responsibilities as and when delegated by the Management.

Other Terms & Conditions

• a. During the course of your employment with the Hotel you may be required to stay back or work extended hours as and when the need arises during hotel operations against the responsibility assigned to you.
• b. You might be required to do night shifts or be flexible to work in any shift as per the requirement of the department or the hotel.

Key Contacts

Liaises with

Responsible for (as assigned)

Front Office team

All HOD’s

Front Office Operation.

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace. 

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

Role - Accounts Executive
Work Location - Bangalore - Onsite 

About Lokal :

In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online.

This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising.

Today, Lokal is a house of focused apps, many products, one mission:
to connect Tier-2/3+ India to the Knowledge, opportunities, tools and experts they’ve always deserved.

We now operate dozens of live apps across categories like:

• Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV)
• Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony)
• Agri Consulting – farmer-first advisory in local languages (AgriLokal)
• Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs)
• Social & Community – Place to find & post social updates (Lokal app)
• Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze)
• Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal)
  Advisory Services – early bets in legal help, financial guidance, career counselling, and more

Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for.

This is the story new teammates walk into:
a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre — access changes lives.

We ship fast. We learn fast. We build for Bharat
We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital

Role Overview :

We are looking for a detail-oriented and proactive Finance & Accounts professional with 3–4 years of experience, preferably in E-commerce or startup environments. The ideal candidate will have strong exposure to end-to-end finance operations, process improvement, and automation initiatives.

Key Responsibilities 

 Accounts Payable (AP) & Accounts Receivable (AR):

• Manage end-to-end AP and AR processes
• Vendor invoice processing, reconciliation, and timely payments
• Customer invoicing, collections, and ageing analysis
• Resolve discrepancies and maintain accurate records

 Treasury Management:

• Monitor daily cash flow and fund requirements
• Manage banking transactions, payments, and liquidity planning
• Coordinate with banks and internal stakeholders

Payroll Processing:

• Handle end-to-end payroll processing ensuring accuracy and compliance
• Manage statutory deductions, reimbursements, and employee queries

MIS & Reporting:

• Prepare periodic MIS reports, dashboards, and financial summaries
• Analyze variances and provide actionable insights to management

 Audit & Compliance:

• Support internal and external audit processes
• Ensure timely audit closure with proper documentation
• Maintain compliance with statutory and regulatory requirements

 Process Improvement & Automation:

• Identify opportunities for automation and efficiency improvements
• Implement tools/processes to streamline finance operations

SOP Development:

• Frame, document, and update Standard Operating Procedures (SOPs)
• Ensure adherence to internal controls and best practices

 Requirements :

• Bachelor’s degree in Commerce, Finance, or related field (CA Inter / MBA Finance preferred)
• Strong knowledge of accounting principles and financial processes
• Hands-on experience in AP, AR, Treasury, Payroll, and MIS
• Experience in audit handling and closure
• Exposure to automation tools and ERP systems
• Advanced Excel skills
• Strong analytical and problem-solving abilities
  
  
  
  Why Join Us?
  
  We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.