Total 111 Full-time job vacancies in Setia Alam

Rentokil Initial is a global leader in Pest Control and Hygiene services, operating across 90 countries with 68,500 colleagues in Europe, the Americas, Asia & MENAT, Pacific and Africa. We provide services around the world that Protect People, Enhance Lives and Preserve our Planet.

Are you passionate about delivering best in class customer experiences? We have an exciting opportunity for a Customer Experience Lead to join our Regional Asia Team.

Reporting to the Asia Sales & Marketing Director, you will play a key role as an independent, inquisitive intelligence operative who extracts actionable customer insights through high-impact verbal interaction, replacing traditional, low-yield survey methods. Based in our Malaysia office, you will specifically reach out to customers across Hong Kong, Macau and Singapore.

This is a great role for someone with an inquisitive nature, a good listener with customer first mindset and have great sense of humour who can build rapport quickly and diffuse tension.

What You’ll Be Doing:

• Call Customers for Feedback: Call people who have stopped using our services or turned down a quote to find out the real reason why.
• Get the "Real" Story: Move past simple "tick-box" answers to get the honest, sometimes "brutal" truth that customers usually don't share.
• Be a Great Listener: Let customers talk for as long as they need—sometimes over 30 minutes—without rushing them.
• Take Fast Notes: Type quickly while the customer is talking so you don't miss any "golden nuggets" of information.
• Report Problems Fast: If a customer has an urgent issue, make sure the right person in the company knows about it immediately so they can fix it.
• Keep it Private: Make sure customers feel safe to speak openly by promising that their names won't be used in the wrong way.

What We’re Looking For:

We are seeking for a Bachelor’s degree holder, who have experience in:

• Customer-Facing Background: Proven track record in roles requiring direct, high-stakes customer interaction.
• Independent Operative: Experience in roles where they are perceived as neutral or separate from day-to-day operations to maximize contact honesty.
• Linguistic Versatility: Fluency in English, Malay, and Cantonese is essential.

The ideal candidate must have:

• High EQ & Active Listening: Must possess a natural gift for getting people to talk and the empathy to listen without "an axe to grind".
• Operational Agility: Ability to manage fluid call volumes—ranging from 10 to 100+ daily interactions—while allowing high-value conversations to exceed 30 minutes if necessary.
• Fast-Paced Documentation: Exceptional typing speed and note-taking abilities to ensure no intelligence is lost during the "flow" of conversation.
• Ownership Mentality: A willingness to take full accountability for issues raised during calls until they are resolved.

What’s in it for me?

We offer a competitive package designed to support your wellbeing and career growth:

• Attractive remuneration
• Comprehensive Insurance Plans (Surgical & Hospitalization, Term Life and Personal Accident)
• Outpatient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Training & Development
• Employee Purchase Plans

Ready to drive customer excellence across Hong Kong, Macau, and Singapore? Take the next step in your career and APPLY TODAY!

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Office location:

Rentokil Initial (M) Sdn. Bhd.

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan.

(connected to Subang LRT station)

We are seeking an experienced Accountants to join our Finance team in Shah Alam, Malaysia. In this pivotal role, you will be mainly responsible for providing comprehensive tax advisory support to the business and finance functions whilst ensuring full compliance with Malaysian tax regulations, statutory governance and accounting standards. The successful candidate will demonstrate strong analytical capabilities, meticulous attention to detail, and a commitment to maintaining the highest standards of tax accuracy, regulatory compliance, and financial reporting.

• Advise the finance function and business teams on tax matters, including new tax updates, regulatory developments, and their implications for the organization
• Ensure all tax processes comply with current Malaysia tax requirements, including direct, indirect tax and e-invoicing requirements
• Compile, prepare, and file tax computations and corporate tax returns for both direct and indirect taxes, ensuring accuracy and timely submission to relevant Malaysian tax authorities
• Analyse financial data and tax positions to support management decision-making and strategic tax planning
• Identify and explore tax incentive opportunities and advantages available to the company, providing recommendations to maximise tax efficiency
• Maintain and reconcile tax-related accounts and records, investigating and resolving discrepancies
• Liaise with external parties, including tax consultants and government agencies on tax compliance matters
• Assist in liaising with the Company Secretary and handle statutory matters to ensure compliance with corporate governance requirements and regulatory obligations
• Handle Malaysian Financial Reporting Standards (MFRS) requirements, including the compilation and calculation of MFRS 16 lease accounting, ensuring accurate financial statement presentation
• Utilise accounting software and tax systems to record, process, and report tax transactions and financial data accurately
• Assist in the preparation of tax audit documentation and support external auditors during tax audit engagements
• Supervise junior accounting staff and provide guidance on tax procedures, accounting standards, and best practices
• Contribute to the continuous improvement of tax processes, financial controls, and internal procedures
• Any other duties that may arise from time to time which may fall under the parameters of this role, to which the incumbent has the necessary skills and competencies.

The LEAD program is an accelerated growth career program that takes two years on average and emphasizes your experience in leadership and career development. The program has a comprehensive framework, depending on your chosen field, that covers on-the-job training through sub-functional and cross-functional rotations, stretch assignments and learning and training. 

When you embark on your journey with us, you will participate in two-week onboarding programs to learn about the company and all important areas of the organization. You will also be guided by various managers at different stages of the program and coached by a mentor who is usually a leader of the organization.

Upon successful completion of the program, you will be assessed on your overall performance and, if performing well, will be offered a job placement. You will also be paired with a program associate who will serve as a buddy to provide mutual support throughout the journey.

ABOUT YOUR ROLE:

As LEAD Associate, Operations, you will:

• Begin with rotations through core Operations sub-functions, including Engineering, Production, and Process.

• Following the initial Operations rotations, you will have the opportunity to rotate into cross-functional areas such as Supply Chain, Marketing, or Sales. This provides a holistic view, equipping you with business knowledge essential for excelling in Operations.

• Each rotation will vary in length, typically lasting between 2 to 8 months, depending on the scope of the assigned projects and tasks.

• In each rotation, a dedicated manager, in addition to your line manager, will be assigned to provide direct guidance.

• A senior mentor, often a member of the leadership team, will be assigned to support your career development and help you navigate the organization.

• Develop technical, functional, and leadership skills within Operations.

WHAT WE OFFER AFTER THE PROGRAM:

The LEAD program is designed exclusively to develop future leaders who will drive Avery Dennison's business and market growth at all levels. Exceptional performance during the initial 6-month review period and before program completion could lead to an accelerated permanent position, equivalent to 3–4 years of professional experience.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd (HQ)

Unit 8-1, Level 8, Tower 8, UOA Business Park, 

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan.

(Connected to Subang LRT station)

Note: 3 months training at Pest Control branch before placement to HQ

Rentokil Initial (M) Sdn Bhd (Pest Control branch)

No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.

PRIMARY RESPONSIBILITES

• Drives financial performance, profitability, and strategic decision-making by analyzing data, managing budgets, and forecasting. Act as a strategic partner, optimizing costs and working with cross-functional teams to align operational activities with company goals. Key responsibilities include variance analysis, financial reporting, managing the commercial and financial aspects multiple business unit and internal control and risk management.

SPECIFIC RESPONSIBILITES

• Financial Planning & Analysis (FP&A): Develop, manage, and monitor annual budgets, forecasts, and long-term financial plans.
• Performance Tracking: Analyze monthly, quarterly, and annual financial results, investigating variances between actuals, prior year and forecasts.
• Business Partnership: Report analyses of business processes and findings on major financial issues that may impact the organisation's performance to senior management and provide actionable financial insights to senior leadership and operational teams to drive profitability and decision-making.
• Cost & Operational Optimization: Evaluate and improve cost structures, margins, and operational efficiencies.
• Reporting & Compliance: Oversee business reporting, ensure business compliance with legal requirements, and maintain internal control systems related to business.
• Strategic Analysis: Conduct commercial and market analysis to identify growth opportunities, new product development, or marketing initiatives.
• Internal Control: Implement and maintain good internal controls, and acting as INTERNAL CONTROL CHMAPION of the country

Clinigen is a globally recognized specialty pharmaceutical services organization with a strong commitment to enhancing patient access to essential medicines. We are seeking a motivated and proactive Unlicensed Intern to support daily operations.

The intern will assist with administrative tasks, project coordination and general team support while learning industry best practices.

Key Responsibilities:

• Provide administrative and operational support to the operations team.
• Assist in preparing documents, reports, presentations, and data entry.
• Conduct basic research and compile information to support ongoing initiatives.
• Maintain accurate records, files, and trackers as assigned.
• Support in process improvements and contribute ideas for better team efficiency.
• Ensure filing and documentation is up-to-date and is compliant with standard processes and formats
• Participate in meetings as needed
• Liaise with management and staff to ensure projects are conducted efficiently
• Communicate with staff & management using proper channels
• Master computer skills and required software programs

• Perform other ad hoc tasks as required by the supervisor.

• Diploma / Tertiary qualifications in Business or Logistics Management or any relevant fields
• Exceptional communication skills, both written and
• Exposure to supply chain operations
• Strong time management skills, with the ability to prioritize and re-prioritize work accordingly
• Excellent attention to detail
• Competent computing skills, specifically utilizing emails and databases
• Service orientated, team-focused approach to work  

• In return for your valuable contributions and commitment to our organization, we are pleased to offer you an attractive and comprehensive benefits package that includes:
• Ongoing professional development opportunities, including training programs, workshops, and access to resources that will help you enhance your skills and advance your career within our organization.