Total 113 Full-time job vacancies in Melbourne

As a Reservations Agent, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests. You will be responsible for handling reservations and inquiries efficiently, ensuring a seamless booking process. Key responsibilities will include (but not limited to):

• Managing guest bookings, changes, and cancellations with accuracy and professionalism.
• Responding promptly and courteously to guest inquiries via phone, email, and other communication channels.
• Providing detailed information on room types, rates, packages, and amenities to assist guests in selecting their ideal stay.
• Maintaining up-to-date knowledge of hotel services, promotions, and local attractions to enhance the guest experience.
• Ensuring special requests and preferences are noted and communicated effectively to relevant departments.
• Collaborating with the front office and other relevant departments to maximise occupancy and revenue.
• Delivering exceptional guest service and resolving booking-related issues promptly and effectively and
• You will demonstrate a guest-centric approach with a high standard of accuracy and attention to detail.

As our Assistant Executive Housekeeping Manager, you will play a key leadership role in ensuring our property is presented to the highest standard of cleanliness, organisation, and guest readiness. You will support the Executive Housekeeper with a focus on achieving high standards of cleanliness for guest rooms, public areas, back of house areas and supporting in guiding the housekeeping team. 

your responsibilities will include (but not limited to): 

• Assist in the daily checking of designated team member areas to maintain standards. 
• Inspect public areas to ensure they meet the hotel’s cleanliness and maintenance standards. 
• Train, mentor, and support housekeeping team members to ensure consistency and productivity.
• Handle guest requests and concerns related to housekeeping services.
• Ensure the efficient use of cleaning supplies and equipment.
• Report and follow up on maintenance issues to ensure quick resolution.
• Ensure adherence to hotel policies, hygiene procedures, and safe work practices.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.

As a Housekeeping Supervisor,  you will play a key leadership role in ensuring our property is presented to the highest standard of cleanliness, organisation, and guest readiness. You will support the Executive Housekeeper with a focus on achieving high standards of cleanliness for guest rooms, public areas, back of house areas and supporting in guiding the housekeeping team. 

your responsibilities will include (but not limited to): 

• Assist in the daily checking of designated team member areas to maintain standards. 
• Inspect public areas to ensure they meet the hotel’s cleanliness and maintenance standards. 
• Train, mentor, and support housekeeping team members to ensure consistency and productivity.
• Handle guest requests and concerns related to housekeeping services.
• Ensure the efficient use of cleaning supplies and equipment.
• Report and follow up on maintenance issues to ensure quick resolution.
• Ensure adherence to hotel policies, hygiene procedures, and safe work practices.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.

Are you a customer service professional who loves helping others? Do you excel on the phone, managing challenging interactions and resolving conflicts? If so, this might be the perfect opportunity for you!

We're looking for Customer Service Officers to join our team on a permanent and ongoing basis at AFCA. The primary function of this role is to deliver exceptional phone based customer service to consumers, complainants, representatives, and AFCA members. As a Customer Service Officer, you'll interact directly with complainants to understand their issues, provide accurate information, and guide them through the AFCA processes.

Note: Hybrid working arrangements are available. Full-time attendance in the office required for 5 week onboarding.

Success Factors:

• Technical: Phone based customer service skills, basic computer skills, data entry, chat management, de-escalating conflict
• Capabilities: customer focus, communication (verbal and written), empathy, resilience, organisation, process and detail orientation
• Experience: customer service, defusing conflict and managing difficult interactions, inbound contact centre (desired)
• Attributes: friendly and service-oriented, empathetic, team player, self-motivated and learning agility, results-driven, patient, stable, and consistent

As an Insurance Product Analyst, you’ll help shape and steward TAL’s Group Life product portfolio, ensuring our offerings remain competitive, relevant, and deeply aligned to the needs of our partners and their members. Your work strengthens TAL’s mission to support Australians’ financial wellbeing by guiding thoughtful product evolution and enabling sustainable growth. This role is meaningful because the insights you generate and the decisions you influence directly contribute to protecting more Australians and helping them live life with confidence.

In This Role You Will:

• Drive clear product strategies that strengthen the performance and competitiveness of the portfolio.
• Negotiate and shape complex contracts to secure strong, sustainable partner outcomes.
• Ensure products meet legislative and regulatory obligations to protect TAL and its partners.
• Maintain accurate, compelling product documentation that supports partner confidence and compliance.
• Analyse market insights and competitor activity to guide strategic product decisions.
• Implement product enhancements that improve value, experience, and commercial performance.
• Identify emerging opportunities and risks to inform proactive product evolution.

Please note, this is a 12-month fixed term contract.

As a Front Office Team Leader, you’re more than just the first impression—you’re the heartbeat of the guest experience. Reliable, approachable, and always switched on, you lead from the front and bring out the best in your team. From a smooth check-in to a warm farewell, you make every moment count. With your sharp eye for detail and genuine care, you’ll help create stays that guests remember—and come back for.

What you will be doing:

• Be the go-to leader on the Front Desk - supporting the team and setting the tone for a smooth and memorable guest experience.
• Make arrivals, departures, and everything in between feel effortless for our guests.; maintain accurate guest accounts and provide accurate, helpful information.
• Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
• Lead by example, creating a supportive, energetic team culture that delivers warm, personal service- every time.
• Monitor training and offer guidance to team members whilst on shift.
• Maintain strict security procedures to ensure guest confidentiality and safety.

The successful candidate will:

• Have the ability to work rotating 7 day roster.
• Prior experience using Opera Cloud preferred 
• A natural people-person with a passion for hospitality and a guest-first mindset.
• Be proactive and resourceful when attending to guest requests.
• Have great attention to detail.
• Be reliable and well groomed.
• Be a strong team player with excellent communication and interpersonal skills.
• Have a valid Responsible Service of Alcohol (RSA) Certificate in Victoria.

What you’ll be doing: 

The Account Director builds and grows strategic partnerships across OEMs, Enterprise clients, Aftermarket businesses, and key Dealer Groups. Reporting to the State Manager, this role focuses on senior‑level relationship management, delivering tailored solutions that drive revenue growth, maximise ROI, and position carsales as a trusted strategic partner across the full customer ecosystem.

You’ll leverage deep client insight and strong industry knowledge to deliver best‑practice advice, increase solution adoption across dealer networks, and strengthen carsales’ market leadership through enterprise‑level solution selling and thought leadership.

• Manage a high‑value national portfolio of OEM, Enterprise, and Dealer Group accounts.
• Develop and execute sales strategies to drive revenue growth and maximise product adoption.
• Build and maintain senior, multi‑tier stakeholder relationships, acting as a trusted advisor and brand ambassador.
• Identify and deliver strategic growth opportunities, ensuring seamless execution.
• Present data‑driven insights including ROI, market trends, performance, and SWOT analysis.
• Tailor account strategies aligned to each client’s business objectives.
• Drive retention, renewals, expansions, and upsell opportunities.
• Partner cross‑functionally to ensure aligned execution and strong client outcomes.
• Maintain accurate pipeline, forecasting, and reporting in CRM systems.
• Stay across industry trends and competitive dynamics to anticipate client needs.

The Training Design Consultant plays a vital role in helping Lifebroker people thrive through change at TAL. Sitting at the heart of learning and transformation, this role shapes learning experiences that enable teams to feel confident, capable and ready for what’s next. As TAL continues to evolve its technology and ways of working, the Training Design Consultant helps turn change into clarity—supporting our people to deliver their best for partners and customers when it matters most. It’s a meaningful opportunity to create lasting impact through learning that truly enables performance.

In this role you will:

• Design high‑quality, job‑ready learning solutions that enable Lifebroker teams to perform confidently through change.
• Translate business and project impacts into clear, targeted learning experiences for affected employee groups.
• Partner with subject matter experts and stakeholders to shape learning that is accurate, relevant and fit for purpose.
• Embed sound instructional design principles to deliver engaging learning across appropriate delivery channels.
• Ensure all training solutions meet TAL’s quality, risk and due‑diligence standards.
• Enable sustainable capability uplift by supporting effective knowledge transfer and trainer readiness.