Total 125 Full-time job vacancies in Melbourne

Location: Melbourne (Global HQ)

Team: Marketing

Reporting to: Global Marketing Stream Lead

The PaperCut Story

At PaperCut, we believe two things: great code can change the world, and a great flat white can change your morning.

Now, let's be honest, "print management" doesn't usually make people leap out of their chairs. But here at PaperCut, we’ve turned the most boring part of IT into one of the most exciting and impactful jobs in tech. How? Simply put, our code saves trees!

We’re a BCorp-certified company on a mission to make our customers' printing waste-free, easy, and secure. With a global footprint spanning 195 countries and 140 million end users, we are a true Australian success story moving forward into the cloud, SaaS, and beyond print.

What You’ll Actually Do

• Lead the Evolution: You aren’t just "doing SEO" for us; you are here to make the entire business search-capable. You’ll lead the transition from traditional SEO to AI-assisted discovery (AEO/GEO).

• Design the System: Instead of optimising pages in isolation, you’ll help us design a scalable search system, setting the standards and playbooks that ensure PaperCut remains discoverable and authoritative.

• Be the Search Authority: Act as the central domain expert and change agent, partnering with Marketing, Product Marketing, Support, and Engineering.

• Drive Experimentation: Stay ahead of the curve by leading tests across AI overviews, schema, structured data, and topic authority models to maintain our competitive advantage.

• Enable the Team: Develop the training and toolkits that allow diverse contributors across the company to produce search-ready content without slowing them down.

• Measure What Matters: Define success metrics that go beyond simple rankings, translating complex data into clear strategic recommendations.

What You Bring to the Table

• An AI-First Mindset: You have a deep understanding of the digital landscape, from buying journeys to customer journeys, how they're supported by agentic AI and how search is changing in a generative world.

• Strategic Execution: You can design a compelling vision and deliver it, aligning your search strategy with our overarching global company goals.

• Technical SEO Depth: You are an expert at optimising website configuration, relevance, and popularity to drive high-quality organic traffic.

• Exceptional Communication: You’re a natural storyteller who can use copywriting and presentations to unlock expertise in others and influence cross-functional teams.

• MarTech Savvy: You know how to leverage modern tooling, data, and automation to drive both rapid execution and deep analysis.

Why Join PaperCut?

• Values-Driven: We’re guided by our values: Caring, Honest, Intelligent, and Nimble (CHIN). They aren't just posters; they’re how we build products and treat each other.

• Melbourne Born & Bred: We are a true Australian success story, still owned and run by our founders right here in Melbourne.

• Share the Success: We offer all permanent employees a Share the Success bonus, ensuring that when the company thrives, our people do too.

• Real Impact: PaperCutters are involved in strategic decisions through collaborative leadership groups. We respect expertise and give you the autonomy to build.

• Generous Leave: Including up to 18 weeks of parental leave and a genuine commitment to Diversity, Equity, Inclusion, and Belonging.

About you

As a hands-on and guest-focused leader, you bring a contagious passion for the food and beverage industry, particularly for authentic Italian cuisine. Your enthusiasm sets the tone for exceptional service and inspires your team to deliver memorable dining experiences. With a strong understanding of the demands of a high-turnover, fast-paced environment (especially one located near an international airport) you remain calm under pressure and lead with confidence. Your keen attention to detail, excellent organisational skills, and decisive approach ensure smooth, efficient operations, even during peak service periods.

You hold a valid Victorian RSA and are available to work a flexible roster including evenings, weekends and public holidays.

What you will be doing?

You will be coordinating and managing the day-to-day operations of the restaurant, room service, and bar, ensuring exceptional food and beverage service that exceeds guest expectations while maximising profitability. Your role includes overseeing key administrative and planning functions such as staff rostering, departmental reporting, and the development of packages and promotions to drive revenue and enhance visibility. In addition, you will manage stock control processes, including stocktakes and ordering, to maintain operational efficiency. You will also play a vital role in team onboarding and training, fostering a culture of service excellence and continuous improvement.

Key Responsibilities:  

• Running your own section with confidence and consistency 

• Preparing and presenting high-quality dishes in line with our menu and standards 

• Working closely with the Head Chef to keep service running smoothly 

• Maintaining a clean, safe, and organised kitchen environment 

• Keeping an eye on stock levels and minimising waste 

We are searching for a confident and detail-focused Customer Service & Validation Coordinator to join our Customer Experience (CX) team

Working in a fast-paced and KPI-driven environment, this role is critical to the successful delivery of our Mystery Shopping and Auditing programs. You will be responsible for both job fulfilment and validation of mystery shopping reports to ensure high-quality outcomes for our clients.

You will be joining a close-knit team that supports each other and works collaboratively in a high-energy environment.

Benefits

• An attractive total salary package (including superannuation) is on offer
• Great company culture that supports equal opportunities and provides development opportunities
• Full time office based role with hybrid work environment
• EAP support, Birthday leave, early finish Fridays and more

 Roles and Responsibilities

• Ensure all Mystery Shopping and Auditing jobs are filled on time to meet client deadlines
• Validate mystery shopping and audit reports for accuracy, consistency and quality
• Manage daily workforce planning across job filling and validation targets
• Provide clear, constructive feedback and coaching to mystery shoppers to improve report quality
• Respond to shopper and validation enquiries in a timely and professional manner
• Work closely with Client Service Managers to support program delivery and client expectations
• Take a solution-focused approach to problem solving using a WIN/WIN mindset
• Assist in minimising resubmits, revisits and operational costs while maintaining service quality

Essential Criteria

• Ability to work under pressure with tight deadlines
• High attention to detail and strong quality control mindset
• Confident, proactive and solutions-focused attitude
• Strong written and verbal communication skills
• Ability to manage competing priorities and adapt to changing workloads
• Basic to intermediate Excel skills
• Previous experience in customer service, operations, validation, retail, call centre or administrative roles preferred

What's Next?

If you feel you have the right attitude and skills to succeed, apply today!

Please note only shortlisted candidates will be contacted.

• Work for a purpose‑led superannuation fund focused on creating super our members love
• Turn data into real outcomes for 2M+ members, employers and partners
• Sydney or Melbourne Located / Hybrid Working - Blend of CBD Office and Remote 

Established in 1988, Rest is one of Australia's largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Rest is hiring an Analyst, Portfolio Analytics to transform member and employer data into actionable insights. You’ll produce accurate reporting across the Member portfolio, evaluate the performance of key initiatives, and provide insights to support strategic decision‑making. You’ll partner across Member and the broader business to ensure analytics are clear and aligned to enterprise priorities, and coordinate member and employer data governance with the Enterprise Data team.

What you’ll do

• Produce and continuously improve performance reporting and dashboards for the Member portfolio, including key metrics for senior leaders.
• Analyse data across member experience, acquisition, retention and engagement to identify trends, issues and opportunities.
• Prepare clear, concise insights and narratives that inform leadership, governance forums and cross‑functional decision‑making.
• Support governance processes and materials (e.g. for CMO and GM MVC), including summaries of progress, risks and required decisions.
• Collaborate with teams across Experience Design, Journeys, Research & Insights, Digital, Marketing, Workplace, Product, Risk, Finance and Strategy to align data, assumptions and performance measures.
• Maintain high data quality standards, ensuring accuracy, consistency and reliability across all reporting and analytics outputs.

Be part of an organisation that stands on the side of fairness.

We are now seeking an experienced Legal Counsel to join our Office of the General Counsel, supporting AFCA’s corporate, commercial, employment and litigation risk matters. This is an opportunity to apply your legal expertise in a purpose-driven organisation where your advice genuinely shapes outcomes and protects public trust.

Reporting to the Senior Manager, Legal Counsel (Corporate), you will provide high‑quality legal advice across AFCA’s operations, ensuring our legal obligations are met and risks are well managed, with reputation always front of mind.

This is a broad, hands‑on role where you will:

• Advise on corporate and commercial law, including data, AI tools and emerging technologies
• Draft, review and negotiate commercial agreements covering technology, procurement, property, employment and confidentiality
• Provide advice on AFCA’s Rules, policies and operational guidelines
• Proactively identify and manage legal and litigation risk
• Support and manage external counsel, disputes and litigation matters
• Monitor and communicate changes in law and regulation impacting AFCA
• Partner with stakeholders across the organisation to deliver practical, solutions‑focused advice
• Help build legal capability through internal training and knowledge sharing

This is more than a legal role, t’s an opportunity to safeguard fairness, support community trust and help shape how justice is delivered in Australia’s financial system.

If you’re looking to do meaningful work with real social impact, while continuing to grow your legal career in a supportive, values‑driven environment, we’d love to hear from you.

This is initially a 12-month contract role. 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The primary function of the role is to support the Investments business and coordinate operational risk activities. Reporting to the Head of Operational Risk (Investments), the Manager will implement, maintain and monitor the Rest Risk Management Framework within Investments business

Key Accountabilities/Responsibilities

• Maintain and enhance the Investment team’s risk profile to support strategic and regulatory objectives including compliance with CPS230
• Lead the generation of regular reporting for the Investments teams, Investments leadership and committees as required.
• Partner closely with Investment teams to conduct risk assessments, implement effective controls and execute the Line 1 controls testing program including design and operational effectiveness testing;
• Lead the identification, investigation, and resolution of operational incidents including internal and external audit findings;
• Support the Head of in the ongoing management and oversight of the CIO FAR obligations related to Investment management.
• Build strong relationships with Investments teams and supporting functions trust and credibility.

Role Overview

We’re looking for a proactive, forward thinking Category Analyst to join our ambitious team working on Nicabate and Habitrol – key brands in our ANZ Consumer Healthcare portfolio. You’ll be at the forefront of category strategy and insights, using your expertise to drive business performance, and develop category, retailer & brand strategies through actionable insights, shopper understanding, and retailer collaboration. This is a pivotal role for someone who thrives in a fast-paced, entrepreneurial environment and wants to make a real impact on these growing brands with big ambitions.

Key Responsibilities

Category & Shopper Insights

• Analyse market, category, segment and SKU-level performance to identify growth opportunities and risks.
• Translate Scan, shopper and customer data into clear, actionable insights for Sales, marketing and co-marketing partners.
• Support the development of category drivers, trends and narratives relevant to the core sales channels.

Range Reviews & Customer Planning

• Lead analytical support for customer range reviews, including:
  • Range optimisation and SKU rationalisation
  • Distribution targets by banner and channel
  • Performance storytelling and opportunity sizing
  • Build compelling category selling stories and presentations for customer meetings.
• Support with data packs, insights and recommendations for Joint Business Planning and line reviews.

Promotions, Pricing & ROI

• Deliver actionable insights on pricing, promotions, sales trends, and trade performance.
• Drive deeper analysis to support business cases, NPD launches, and promotional evaluations - conduct pre- and post-analysis of promotional activity, pricing changes and in-store activations.
• Evaluate trade spend effectiveness and ROI, identifying opportunities to optimise mechanics and investment.
• Track promotional performance versus objectives and highlight learnings for future planning.

Planograms & Space

• Support assortment, layout and planogram recommendations for customers.
• Partner with Sales and external space agencies (where applicable) to ensure data-backed ranging and layout decisions.
• Maintain accurate range and core line information.

Sales Enablement & Reporting

• Deliver regular and ad-hoc reporting to support Sales cadence, internal reporting requirements & customer priorities.
• Ensure insights are commercially relevant, timely and easy to action.
• Act as a trusted thought partner to the Sales & Marketing team, helping elevate conversations from “brand sell-in” to category growth leadership.
• Provide analytical support and leadership for wider reporting, and ad hoc projects; ad hoc project management as and when required

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. 

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. 

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. 

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. 

Oaks Melbourne Southbank Suites are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

• 38 Hours Per Week
• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 11:00pm
• Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $26.70 per hour 

Saturday: $33.38 per hour 

Sunday: $40.05 per hour

We’re offering a full‑time opportunity for an emerging valuation professional to join our team, specialising exclusively in Retail Valuations.

As an Assistant Valuer, you’ll be part of a high‑performing national valuations team, gaining hands‑on experience across a diverse portfolio of retail assets. You’ll work closely with industry‑leading valuers who will mentor and support you as you develop your technical capability and progress toward becoming a Certified Practising Valuer.

In this role, you’ll contribute to meaningful valuation work across a range of retail property types and portfolios. From collecting and analysing sales and leasing evidence, to building cash flow models and assisting with valuation reports, you’ll play an important role in delivering high‑quality, trusted advice to our clients.

To be successful, you’ll bring:

• Tertiary studies in an Australian Property Institute (API) accredited degree with the aim of working towards becoming a Certified Practising Valuer.
• Strong attention to detail and commitment to producing high‑quality work.
• Ability to build strong working relationships across the business.
• Intermediate to advanced skills in MS Excel and Word.
• A proactive, self-motivated approach and a genuine desire to add value to the team.

Your strong numerical skills, analytical thinking, problem‑solving capabilities and excellent communication, organisation and time management will set you up for success in these rewarding full‑time roles.

The Central Resource Unit is seeking casual Scrub/Scout Registered Nurses that can work at a choice of either Epworth Richmond, Freemasons, Eastern, Hawthorn, Camberwell and Geelong in various speciality areas.

Why join the Central Resource Unit?

• Access to shifts across all Epworth locations
• Dedicated hotline to support your shift management needs
• Supported by a Clinical Educator
• Pick up shifts conveniently through a mobile app called ShiftMatch

Workforce Needs:

Scrub Scout

• ENT, Plastics, Ortho, General, Cardiac, Thoracics Urology, Gynae
• High need for Wednesday, Thursday and Friday
• Recruiting for Monday – Friday
• Those who can work Twilight shifts (17:00 starts) are highly desirable

To be successful in this role...

As a Registered Nurse on a operating room team composed of patient-centred nurses, you are an effective communicator who adapts easily to various situations. You naturally demonstrate compassion and empathy toward patients. With a solutions-focused mindset, you prioritise the patient's needs in every decision you make, and you enjoy working collaboratively with your team.

You will have:

• Minimum of 18 months of relevant experience
• Flexibility to work across more than 1 location and those who are able to work across different roles is highly regarded
• Enjoy the challenge of working flexibly within a team environment.  
• Have well-developed time management and prioritisation skills  

Position Description       Inherent Requirements - Perioperative

Reporting to the Chief Steward, we are currently seeking an experienced Kitchen Steward to join our dynamic team.

The Kitchen Steward is a key role within our culinary team, working closely together to ensure our kitchens are organised and clean, ready to deliver to our guests.   

In this role you will (but not limited to): 

• Maintain a clean and hygienic work environment whilst ensuring a product of high quality and presentation standards.  
• Ensure all equipment is maintained, serviced and cleaned.
• Rinse dirty crockery and cutlery, stack in the dishwasher, unload and put away.
• Wash pots by hand 
• Ensure that all F&B outlets are provided with clean and sanitised operating equipment.
• Use correct handling techniques to transport and store food items.
• Wipe down benches.
• Sweep and mop floors. 
• Assist and liaise with chef on duty as required.

Join our Childcare & Education vertical as Customer Success Coordinator in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

You will help our customers become successful through the use of our platform, ensuring retention and customer happiness. The Coordinator role provides support to the wider team by assigning tickets, and answering customer enquiries. Some of the other responsibilities include:

• You'll be a proactive member of your team advocating customer needs internally, owning their challenges and working on ways to prevent them from recurring
• You'll be supporting customers across the Office platform
• You'll provide the initial response to tickets and assign incoming tickets to the team depending on the level of complexity and issue
• You'll respond to enquiries via phone, chat and email and work to ensure every enquiry is answered in accordance with our SLAs
• You'll handle dissatisfied customers in a polite and professional fashion
• You'll maintain broad knowledge of all company products, services, and promotions
• You'll support the implementation of systems improvement initiatives and the introduction and roll-out of new technologies
• You'll monitor the performance of systems and assist with the identification of potential issues

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.

Join our Xplor Education Vertical as a Product Manager in Melbourne to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences. 

Our mission in the Product team at Xplor Education is to empower our team members to think deeply and solve problems in ways that prioritise customer experience while delivering business value. We solve problems that combine experience, behaviour, compliance, ethics, pedagogy, policy, business, and technology. You will encounter problems that are based on very well-defined user experience patterns, and problems that require an open mind and a creative touch. 

Reporting into the Director of Product, you'll be working end-to-end on the product development lifecycle and work on opportunity spaces that range from big hairy undefined problems, all the way down to small experiments. Measuring the impact of your decisions along the way. 

Some of the other responsibilities include : 

• Manage the end-to-end product lifecycle from discovery through to release and iteration. 
• Implement data-driven strategies to measure success in various ways that ensure customer success and our business goals.  
• Communicate our product vision, roadmap and releases to stakeholders and the wider business. 
• Test, plan and release new features and products and iterate quickly. 
• Work collaboratively with stakeholders in engineering, commercial and the wider Xplor business. 
• Identify and quantify the value of existing and new opportunities to help contribute to future initiative planning. 
• Contribute to the setting and adherence to project timelines and work capacity planning within the product and design teams. 
• Help maintain our Customer Feedback channels such as NPS, Feature Request Voting and App Store Reviews. 

For this position, we offer a hybrid and flexible working model, where you will spend 2-3 days per week in the office and the rest working from home.