Total 6 job vacancies in Mandaluyong

Do you like to play video games?

Are you an expert in First Person Shooter titles?

Do you want to know what happens to video games before they are published?

Good news! We have a perfect opportunity for you!

On this project our testers focus on the following tasks:

• Playtesting pre-release versions of new and upcoming video game products,
• Detecting bugs and software issues,
• Preparing precise bug reports,
• Cooperating with other testers to meet group targets and achieve top results,
• Improving knowledge of testing procedures and topics related to FPS gaming.

Would you like to join our team and make an impact on the FPS world?

• Real passion for video games.
• Experience and high rank in popular First Person Shooter/MOBA games.
• Good communication skills in English (verbal and written) on at least B2 level.
• Basic computer skills (Microsoft Office, PC setup).
• Ability to multitask effectively while under pressure.
• Great eye for details.
• CV in English is a must!

Additionally, it would be great if you have:

• A broad knowledge of video games and the different genres.
• Knowledge on Game Development process.
• Participated in closed/open beta testing.

 **IMPORTANT**

Professional or ranked play experience in FPS or MOBA games.

Candidates must provide proof of current season ranking (including account name and email address) to verify with the game’s publisher.

• Full-time contract.
• Working on site in expanding office in Mandaluyong.
• Team of like-minded people.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.
• Online training platforms and workshops to level you up.
• Community of people who understand and share your passion for games.

We practice an explorative approach to game improvement, providing our clients with insights and solutions that make games feel truly immersive, intuitive, and enjoyable to play.

Don't delay! TURN YOUR PASSION INTO AN INCREDIBLE CAREER.

As a Sr. Associate Manager - Training, you will support the success of training and performance initiatives by assisting in the coordination and delivery of high-quality training programs. Your role helps ensure service excellence and customer satisfaction by working closely with training leadership, operations, and support teams.

Key Responsibilities

• Support the implementation of training programs across new hire and existing employee groups, ensuring alignment with performance and quality standards

• Assist in maintaining regular communication and coordination with internal stakeholders and client contacts regarding training schedules, updates, and outcomes

• Monitor training effectiveness through data analysis and feedback collection; contribute to the development of action plans to address knowledge or skill gaps

• Collaborate with Service Delivery, Quality, Operations Excellence, and other departments to identify performance trends and assist in delivering targeted training interventions

• Participate in planning and deploying training initiatives that support operational goals and business needs

• Support the evaluation of training programs and materials for effectiveness and relevance, and recommend improvements where necessary

• Assist in preparing and delivering reporting updates, performance summaries, and training metrics to internal stakeholders

• Help with onboarding, development, and day-to-day coordination of training team members as assigned, under the guidance of the Training Manager or Senior Leadership

We are looking for a hands-on Sr. Systems and Network Admin (day or night shift) to support our fast-paced PC and console games QA operations in Manila. This is ideal for IT professionals who excel in advanced troubleshooting, escalation handling, and delivering reliable technical solutions in operational environments.

Responsibilities:

• Act as the lead escalation engineer, handling L2 to L3 issues and diagnosing complex technical problems across network, infrastructure, and build delivery systems.
• Lead hands-on troubleshooting of network, WAN, site connectivity, and deployment issues, ensuring minimal disruption to operations.
• Oversee IT service delivery for QA operations, including build distribution, client application support, endpoint management, and helpdesk workflows.
• Serve as the primary escalation point for 2nd and 3rd line support within the Manila office.
• Work directly with project teams, QA leadership, and clients to understand technical requirements and deliver effective, practical solutions.
• Drive incident and problem resolution with a strong focus on root cause analysis and prevention.
• Respond to high-impact, scenario-based incidents (e.g., full office outage), prioritizing business continuity and critical services first.
• Manage asset lifecycle processes and support deployment readiness for new projects and expansions.
• Partner with InfoSec and facilities teams to ensure compliance, security, and operational stability.

• Hands-on experience in IT operations, infrastructure, or technical support roles.
• Strong, broad technical knowledge across multiple domains, with the ability to troubleshoot end-to-end systems.
• Proven experience handling escalation levels (L2 - L3), including complex and high-severity incidents.
• Strong problem-solving and troubleshooting mindset, with the ability to assess and respond effectively to critical scenarios.
• Excellent communication skills, with the ability to translate technical issues for non-technical stakeholders and clients.
• Familiarity with ITIL practices, ticketing systems, SLA reporting, and incident management.
• Ability to work independently and take ownership of technical service delivery.

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.

• Location Specifics: Megatower, Mandaluyong
• Requirement: At least 2 years of RPO AND Reporting Experience, Has the ability to support reporting activities of accounts, manage stakeholders and keep a close communication with the said stakeholders
• Position Setup: Hybrid (Twice in a month)
• Shift: M-F 8:00 PM - 5:00 AM - 3rd Shift

Duties and Responsibilities

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned.

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.

• Location Specifics: Megatower, Mandaluyong
• Requirement: At least 2 years of RPO AND Reporting Experience, Has the ability to support reporting activities of accounts, manage stakeholders and keep a close communication with the said stakeholders
• Position Setup: Hybrid (Twice in a month)
• Shift: M-F 11:00 AM - 8:00 PM

Duties and Responsibilities

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned.

WHAT YOU'LL DO
As a Sales Advisor at H&M, you'll play a key role in creating an outstanding customer experience. You'll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you'll contribute to both your own success and the success of the company.

You will:

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

WHO YOU'LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role-from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment. You'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
This role will be reporting to Store Manager.

WHO YOU ARE
We are looking for people with...

• Experience in customer service within fashion, retail, or similar fields.

And people who are...

• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.
• In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. in adition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 03/22/2026. Due to data policies, we only accept applications through career page.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.