Total 3 job vacancies in KUALA LUMPUR

Responsibility :

A. Documents Control

1) Assisting in managing quality document control system.

2) Preparing and revising Quality Procedures for process owner.

3) Preparing Document Change Notice.

4) Issuing document with identification of 'Master Copy', 'Controlled Copy', 'Uncontrolled Copy' and 'For

Training Purpose only'.

5) Updating and maintaining Document Master List and Records Master List and controlling the distribution

of documents within the Quality & Regulatory Compliance Management System (QRCMS).

6) Maintaining Master Copy, Controlled Copy and Obsolete documents.

B. Technical Documentation

1) Assisting in composing and maintaining Technical Documentation in accordance with EU MDR 2017/745 requirements.

2) Liaising with OM to obtain latest Technical Documentation periodically.

C. Audits

1) Assisting in planning and coordinating Supplier / OM's periodic evaluation audit.

2) Participating in Internal Audits, Supplier / OM's periodic evaluation audit and External Audit.

3) Compiling and maintaining audit files.

D. Design and Development

1) Communicating with OM to assess the feasibility of new designs or changes in existing designs.

2) Coordinating with cross-functional teams including Sales and Marketing, QA / QC / RA, to align design and development project objective.

3) Preparing design plan and monitoring project timelines.

4) Preparing sample requisition form for design and development (SRD).

5) Organizing review meeting with team members on every design and development stages.

6) Conducting verification and validation on design and development product for compliance.

7) Completing and maintaining design and development files.

E. Artwork Verification

1) Checking, reviewing and verifying labelling of the device packaging to ensure compliance with customer requirement and Applicable Regulatory Requirements.

2) Liaising with supplier / designer / OM for artwork amendment and conversion.

3) Liaising with customer for artwork amendment and approval.

4) Compiling and maintaining Artwork File.

F. Others

1) Participating in Risk Management Team.

2) Assigning GS1 barcode number for new item / changed item.

3) Assigning lot number for legal manufacturer's product.

4) Performing other work related functions as assigned by superior

Perks & Benefits

• Medical insurance
• Personal leave

Responsibility :

1) Involving Sales Admin Asst. Manager by handling administrative tasks, and managing sales documentation, Involves coordination between departments, maintaining accurate records and providing exceptional customer service.

2) Assisting Sales Admin Asst. Manager in preparing and processing PO.

3) Processing customer orders efficiently and accurately.

4) Handling customer inquiries and requests with professionalism.

5) Following with customers to ensure satisfaction and address any issues.

6) Maintaining accurate / up-to date / follow up order / shipment status.

7) Preparing / maintaining shipping document.

8) Ensuring all shipping documentation are completed and filed properly.

9) Updating WPR / records to ensure data accuracy and availability.

10) Collaborating with the respectively departments and or external parties to ensuring fulfilment of order/ shipment.

11) Performing general administrative duties, such as packaging online proofing, filling, and managing office supplies.

12) Coordinating with OM / OSP / Vendors / Service Provider as needed.

13) Performing other work related functions as assigned by superior.

Perks & Benefits

• Medical insurance
• Personal leave

Responsibility :

1) Supporting and Assisting the Sales and Marketing Assistant Manager in carrying out sales processing

and other related activities.

A. Sales Support

1) Performing the sales and marketing workflow, which includes booking new order, repeat orders, meeting customer needs and expectations, interpreting and designing the customer's product specification, the product's package design, packaging mock up and development.

2) Issuing contract order review, proforma invoice, container matrix study report, normal sales order,

customer specification, customer specification change notice, credit clearance checklist, Splenda report,

purchase order, indicative price, sample requisition and work progress report.

3) Handling inquiries and initiate negotiations to confirm orders and repeat orders before processing orders.

4) Updating all customer details in the Proforma Invoice and to inform admin user to update into the ERP system.

5) Creating cost certs for products if there are changes in the selling price and buying price.

B. Collaboration & Communication

1) Liaising with the Sales Admin department on the fulfilment of the customer's order delivery and shipment. To ensure customer expectations (orders) are well delivered to outsource manufacturing to manufacture in a correct and timely manner in alignment with specification and quality requirements.

Also monitoring customer packaging balance inventory from Sales Admin and reorder recommendations can be provided to customer based on the remaining stock levels.

2) Liaising with the Quality Assurance section on the customer artwork labelling requirement.

3) Liaising with the Quality Control section on the customer product quality and complaints (if required).

4) Liaising with the Regulatory Compliance section on customer product regulatory and registration

requirements.

5) Liaising with the outsourcing manufacturer on the customer's order's goods-ready date and request

a quotation for a new product (if required).

6) Liaising with the packaging supplier's to fulfil the expectations of customers for packaging design and artwork, mock up, sample print, and colour standard. Attend online proofing for a new project or improving an existing project with the packaging supplier. Request a quotation from the packaging supplier (if required).

7) Liaising with shipping agent/broker on availability of destination and freight cost for cost

estimation calculation purposes (if required).

8) Building and maintain strong relationships with customer.

C. Data Analysis & Reporting

1) Generate an analysis report in terms of customer sales performance.

D. Other:

1) Performing other work related functions as assigned by superior.

Perks & Benefits

• Medical insurance
• Personal leave