Total 73 job vacancies in Bangsar South

Administrative and coordination

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
• Screen/handle telephone calls, appointments, mails and emails and take action accordingly
• Take minutes at the Executive Committee Meeting
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Prepare and manage correspondences with internal and external parties for General Manager’s signature
• Attend to requests from divisional, corporate or owners offices and facilitate it accordingly
• Attend to residents/patrons’ special requests or complaints that are directed to the General Manager
• Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly
• Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.
• Maintain systematic up-to-date filing and tracing systems
• Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office
• Maintain and update Executive Committee and Department Heads’ leave record
• Maintain and update ‘Manager-On-Duty’ schedule
• Prepare monthly financial data reports
• Maintain confidentiality of sensitive matters/issues
• Manage and upkeep the functionality and cleanliness of the office
• Ensure adequate stock of office stationery
• Maintain a high level of professionalism and project a positive image of the organization.

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

Overview

In Indonesia, most purchase decisions still happen in-store — across warungs, minimarkets, and supermarkets. Promotions are everywhere, but very few are actually measured or optimized.

Modcart.io is building a retail media layer inside physical stores — where coupons, offers, and activations are tracked, tested, and improved based on real sales impact. (Learn more www.modcart.io)

We’re looking for someone to own this system end-to-end — from promotion design to in-store execution to performance optimization.

What You’ll Own

1. Promotion Performance & Store-Level Tracking

• Maintain visibility of all live promotions across:
• Warungs / General Trade
• Minimarkets (e.g. Indomaret, Alfamart)
• Supermarkets
• Track performance at outlet level:
• Sales uplift vs baseline
• Coupon redemption rates
• Basket size and repeat purchase impact
• Build a clear internal “promotion scoreboard”

2. Coupon & Promotion Strategy

• Design and optimize in-store offers:
• Bundles (“Beli 2 lebih hemat”)
• Small-value coupons (Rp2–5K range)
• QR triggered incentives
• Decide:
• Which offers run in which stores
• Improve efficiency:
• Increase redemption
• Reduce unnecessary discounting

3. Channel-Specific Playbooks

• Build different strategies for:
• Warungs (relationship-driven, no POS systems)
• Minimarkets (structured, higher traffic)
• Supermarkets (planned shopping behavior)
• Identify what works by:
• Region (Java vs non-Java)
• Store type
• Category

4. In-Store Experimentation & Optimization

• Run structured tests across stores:
• Discount vs bundle vs cashback
• QR vs physical coupon
• Shelf vs cashier placement
• Translate results into clear playbooks:
• What drives trial vs repeat vs basket growth
• Continuously iterate based on data

5. Execution & Field Coordination

• Work closely with:
• Store owners (warungs)
• Distributors and merchandisers
• Brand teams
• Ensure promotions are actually implemented correctly
• Identify and fix execution gaps:
• Promo not communicated
• Incorrect pricing
• Poor placement

6. Budget Ownership & ROI

• Own promotion and coupon budgets by campaign
• Track ROI of each promotion
• Reallocate spend toward high-performing mechanics

What We’re Looking For

• 3-5 years experience in:
• Trade marketing / shopper marketing / retail / category roles in Indonesia
• Hands-on operator — willing to go into stores and validate execution
• Strong analytical skills — able to evaluate sales uplift, coupon redemption, and promotion ROI using Excel / Google Sheets
• Clear understanding of Indonesia retail dynamics:
• Warungs (GT) vs minimarkets / supermarkets
• Sell-in vs sell-out, distributor flow
• Hands-on experience with trade marketing / in-store promotions (discounts, bundles, activations)
• Able to turn data into clear actions (what to scale, fix, or stop)
• Strong execution mindset — understands on-ground realities and works with field teams / store owners
• Comfortable running tests and iterating promotions across stores or regions
• Good commercial judgment — balances sales growth vs promo cost
• Fluent in Bahasa Indonesia and English

What Makes This Role Different

• You’re not managing promotions — you’re building a promotion intelligence system
• You’ll directly link in-store behavior to measurable sales outcomes
• You’ll define how retail media works in Indonesia’s fragmented retail landscape

Atmosphere: A flexible, international team environment with a high sense of ownership.

Reward: Competitive fixed gross salary plus a high-reward commission structure and bonuses.

Innovation: The opportunity to sell cutting-edge Retail Intelligence tools in a rapidly growing market.

Manage the operations of the Security Department by ensuring product quality standards are meet and that optimum service is provided to all hotel guests according to the resort’s and business objectives. 

To be responsible in creating and controlling security and safety in hotel area and surrounding. Supervise all Security personnel and their activities. Plan and schedule works load and inspect in the operation, evaluates security activities regularly.

Liaise and work alongside team of Owning Company during the project, handover period and the maintenance of all resorts facilities and utilities to make sure smooth operation of the resort at all time.

Detail Job Description:

• Plans and organize all security and hotels activities. Determine personnel requirement and establish organizational structure for hotel Security
• Plans and schedules works load and establish performance and certain security and safety standards
• Plans and organizes procedures for expanded Resort safety and security
• Inspects and Evaluates Hotel Safety and Security activities to ensure compliance with Safety and Security policies and procedures
• Plans and Establish a functional on the job training program for hotel security personnel, evaluate the effectiveness of the training by observation of the work performance and written or oral examination
• Establish procedure and conducts special investigation and surveillance in area such as internal and external theft
• Performs a continuous process of intelligence gathering on any security and safety matters for collation, assessment and action if necessary
• Take necessary preventive measures for security coverage on hotel high risk (fire, bomb threat, earthquake, tsunami)
• Plans and supervise spot check, lockers check and physical check regularly
• Responsible for training and issuing license for Buggy in the resort
• Coordinate assistance and proper procedures with Authorities in case of accident that is considered fatal
• Maintain good relationship with local Authorities: Village Chief, Police, Army, Local Authorities
• To understand clearly and adheres with all applicable law and regulation either from Police, Military and Government
• Maintain motivation and discipline of the security staff
• To champion the Emergency Response Team, to prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, based on both Accor’s ALERT  and Government Regulations
• Attend regular meeting with other hotel security and update him/herself related on Security trend and threat
• To make sure all staff are aware of safety and security in the Resort by conducting regular training to all team member, including outsource personnel

Hotel safety and security

• Responsible for the hotel safety and fire standards, ensure regular check, and that safety standards and emergency procedures
• Ensure that all fire equipment in the Resort are in proper working condition (detection equipment's and fire-fighting equipment)
• Ensure regular fire drills are running in co-operation with the all departments. To ensure guest communication are in place to avoid complain
• On call 24/7 availability given the nature of the Position and Safety and Security importance towards colleagues, guests and asset

Legal Responsibilities

• Responsible for keeping up to date concerning all Indonesian legislations and required licenses with regard to the technical and safety aspects

• Implement the end-to-end billing process, including invoice generation, validation, and distribution to ensure timely and accurate billing.
• Perform Work Orders status espsecialy those in Service Activated & Acceptance status
• Process Advise to Bill (ATB) for new complete Work Orders/ services/ orders and ensure WO status is synchronized with ATB
• Follow up and monitor first billing date is inline with the signed acceptance form (BAST)
• Check recurring invoice and ensure all are generated regularly or as per scheduled
• Perform routine reconciliation to ensure all delivered services are billed within the contract period and follow up for hold invoices not more than 2 months : based on active services, draft invoice, sales information, and customer confirmation
• Perform achievement of SLA / restitution reporting and process
• Perform services deliverd via 3rd party to have the same billing period with 3rd party's invoice
• Perform service billing registration in CRM Iinvoice for manual invoices generated every week/ month to minimize hold record status in system
• Perform summarize M2D billing generation and report regularly to analyze revenue target gap and potential additional ATBs/ Invoices
• Brief/ educate Client and Sales to minimize billing cancellation and hold invoice
• Handle customer's billing inquiries and complaints and (if necessary) assign to relevant parties
• Work with Collection Staff to ensure smooth transitions from billing to collections, aligning on any outstanding invoices and payment timelines.
• Collaborate with Sales Operation and Sales teams to validate that billing data reflects sales agreements, contracts, and any recent modifications.
• Coordinate with the Billing Liaison Section Head to resolve any complex billing issues or discrepancies.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 4 years of experience in billing, revenue operations, or a similar role in a corporate or enterprise environment.
• Excellent problem-solving skills with a keen eye for accuracy and detail.
• Strong communication and interpersonal skills to manage customer interactions and work across functions.
• Strong understanding of billing processes, invoicing, and revenue recognition principles.
• Proficiency in billing and CRM software, with advanced skills in Excel or data analysis tools.
• Willing to Work in Centennial Tower, South Jakarta.

• Medical Insurance

• Medical Check Up

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.    

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do but not limited to: 

• Assist in daily financial transactions and ensure timely processing of payments and collections.  

• Monitor and reconcile financial data to ensure accuracy and completeness of records.  

• Support the preparation of financial reports, including cash flow statements and transaction summaries.  

• Collaborate with team members to maintain financial documentation and ensure compliance with internal policies.  

• Participate in ad-hoc financial analysis and projects as needed.  

• Provide assistance in auditing activities and help implement corrective actions where necessary. 

• Bachelor's degree in Finance, Accounting, or related field.  

• Strong analytical skills with a keen attention to detail.  

• Has understanding of accounting principles, concepts, and basic taxation principles.  

• Proficiency in Microsoft Excel and other relevant financial software.  

• Effective communication skills, both written and verbal.  

• Ability to work collaboratively in a team-oriented environment.  

• Proactive and eager to learn about finance operations.  

• Has experience in using SAP will be a plus point 

Do you want to see how a leading tech platform is steered from the top? As a Performance Analyst Specialist in the Managing Director (MD) Office, you won’t just be crunching numbers; you’ll be translating data into the narrative that drives foodpanda Malaysia. You will be the right hand to the MD Office leads, ensuring our business-as-usual (BAU) runs like a Swiss watch, our strategic projects have the data-driven "punch" they need to  succeed, and our executive narratives are brought to life through high-impact, world-class presentations.

What’s in your "Panda Box"?

• The Master of Narratives (Slides): You’ll take complex data and turn it into high-impact visual stories for leadership reviews, townhalls, and regional syncs. You don't just "make slides"—you build decks that influence decisions.

• The Data Detective (Analysis): You’ll perform structured analysis within our core KPIs. You’ll use existing frameworks to solve standard problems, but we expect you to speak up when you see a way to make a process better or faster.

• The Project Pilot (Support): You’ll support the MD Office on high-priority projects. You’ll gain expanded conceptual knowledge of how foodpanda works, from logistics to marketing, while helping us hit our milestones.

• The Pulse of the Business (BAU Management): You will manage the heartbeat of our office—coordinating BAU meetings, tracking action items, and ensuring information flows straightforwardly across the team.

• Call potential or existing customers from a provided database.
• Introduce Media Co’s product such as TV, OTT packages, Smart Box X1, OTT Box .
• Explain internet speed, package benefits, pricing, and promotions.
• Help customers choose the most suitable package based on their needs
• Follow up with customers who have shown interest but haven't subscribed yet.
• Maintain good communication to increase conversion rates.

• Fresh Graduate from Communications or related field.
• Passionate in sales
• Good communication skills
• Willing to Work in Centennial Tower, South Jakarta.

What Will You Get :

• Having opportunity for accelerate development & individual learning journey
• Internship Allowance

About Rapsodo

Rapsodo is a global sports technology company with offices in Singapore, the United States, Türkiye, Japan, and Malaysia. We build data-driven, portable, and easy-to-use sports analytics products that help athletes at every level understand and improve their performance. From Major League Baseball pitchers to professional golfers, our technology is trusted by athletes and coaches worldwide — from youth development to elite competition. Our products deliver real-time, actionable insights that directly impact performance.

We operate at the intersection of hardware and software, designing and building integrated systems with a strong emphasis on accuracy, reliability, and performance. Rapsodo is a globally distributed team, working across regions, cultures, and time zones. What enables us to operate effectively is not just technical capability, but how we work — with ownership, clarity, and disciplined execution.

About the Role

This is not a typical MBA internship.

You will work directly with the CEO to drive execution across the Rapsodo Device Organization — the team responsible for building Rapsodo’s core products. You will be operating at the center of a global engineering organization, helping ensure priorities are clear, teams are aligned, and critical initiatives move forward without friction.

This role is designed for candidates with an engineering background who want to transition toward technical project or program management, with real exposure to leadership and decision-making.

You will not be observing from the sidelines. You will be expected to contribute to execution from the start.

Strong performance in this role can lead to a full-time Technical Project Manager position within the CEO Office or Rapsodo Device Organization.

What You Will Work On

• Translate priorities into clear, structured execution plans across hardware, firmware, and software teams
• Maintain visibility on progress across critical initiatives and ensure momentum is sustained
• Coordinate across globally distributed teams to align on timelines, dependencies, and deliverables
• Run execution cadences (check-ins, reviews, follow-ups) to drive accountability
• Surface risks, bottlenecks, and misalignment early and help drive resolution
• Provide clear, concise updates to the CEO on progress, issues, and next steps
• Improve visibility and execution through simple, effective tracking and reporting systems
• Apply AI tools to improve visibility, identify patterns and risks early, and enhance the speed and quality of execution

Who Will Thrive in This Role

• An engineering background with a solid understanding of how products are built end-to-end
• Comfort operating across different cultures, time zones, and working styles
• Ability to bring structure to complexity and keep multiple workstreams aligned
• Strong sense of ownership, with consistent follow-through and a focus on closing loops
• Clear and direct communication, particularly when identifying issues or misalignment
• A focus on execution and outcomes rather than analysis alone
• Confidence working closely with leadership and operating in a high-expectation environment
• A mindset that prioritizes early signals over late surprises, with a preference for structured execution over reactive firefighting
• Curiosity about how AI can be applied to improve execution, decision-making, and product outcomes
• A proactive approach to leveraging AI tools to enhance productivity, insight generation, and workflow efficiency

Requirements

• Bachelor’s degree in Engineering (Electrical & Electronics, Mechanical, Computer Engineering or related fields)
• 3-5 years of hands-on engineering experience
• Currently pursuing or recently completed an MBA
• Ability to operate credibly with engineering teams from day one
• Familiarity with AI/ML concepts and practical experience using AI tools to improve analysis, workflows, or execution

Workplace Coordinator – Bring Our Workplace to Life!

We’re looking for a friendly, energetic, and solutions‑driven Workplace Coordinator to help make our Macquarie Park site a place colleagues love to work. If you enjoy creating great experiences, keeping things running smoothly, and being the go‑to person who makes the workplace feel effortless — this role is for you.

What You’ll Be Doing

• Set the tone for the day by ensuring our workplace is welcoming, tidy, and ready for action.
• Support new colleagues with onboarding, workplace orientation, and ergonomic setup (think: helping everyone feel confident and comfortable).
• Champion our agile, vibrant work culture — encouraging use of collaborative spaces, good workplace etiquette, and even reminding people to stretch or grab lunch in the Hub.
• Keep the space humming through daily floor checks, resetting workpoints, managing meeting room setups, and coordinating maintenance or vendor tasks.
• Be our tech sidekick, helping with AV setups, workplace tech issues, printing access, and room‑booking updates.
• Make life easier for everyone by managing mail, lockers, stationery, pantry stock, visitor support, and reception duties.
• Support safety and wellbeing as a trained first aider and fire warden.
• Jump into admin tasks like administrative duties, reporting, storage management, and coordinating regular workplace activities.

What You’ll Bring

• A natural flair for customer service and building positive relationships.
• Strong communication skills and the confidence to work with people at all levels.
• Experience in a fast-paced, service-oriented environment (hospitality experience is a bonus!).
• An understanding of agile workplaces — or the enthusiasm to learn quickly.
• A proactive, “let’s make it happen” attitude and great problem‑solving skills.
• The ability to stay organised, prioritise, collaborate, and keep things moving smoothly

How to apply?  

If you are interested in joining the Sodexo team and meet the criteria outlined above, please apply with your resume detailing relevant employment experience and availability.   

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.  

What are you waiting for? Submit your application today and become part of the Sodexo family!  

Nanofutures, a leading company in the accounting industry, is seeking an experienced and strategic Head of Risk to join our dynamic team. This pivotal role will focus on overseeing and enhancing the company's risk management framework to safeguard our assets, ensure regulatory compliance, and support our overall business objectives. The Head of Risk will be responsible for identifying, assessing, and mitigating risks associated with financial operations, market changes, and internal processes. This position requires a visionary leader who can develop innovative risk strategies in line with the evolving accounting landscape and regulatory environment. The ideal candidate will collaborate closely with senior management and various departments to implement robust risk controls and foster a culture of risk awareness across the organization. If you have a strong background in risk management, accounting principles, and regulatory compliance, alongside excellent leadership and analytical skills, Nanofutures offers a unique opportunity to drive risk strategy and make a significant impact on our company’s future growth and stability.

Responsibilities

• Develop and implement comprehensive risk management policies and procedures tailored to the accounting industry.
• Identify, evaluate, and monitor key risks that could impact the organization’s financial health and reputation.
• Lead the risk assessment process across all business units to ensure timely mitigation and compliance with regulatory requirements.
• Collaborate with internal departments and external stakeholders to foster a strong risk-aware culture within the company.
• Oversee the preparation and presentation of risk reports to senior management and the board of directors.
• Ensure compliance with relevant laws, regulations, and industry standards pertaining to risk management.
• Guide and mentor the risk management team to elevate their performance and professional development.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field; advanced degree or professional certification (e.g., CPA, CFA, or FRM) preferred.
• Minimum of 8 years of experience in risk management within the accounting or financial services industry.
• In-depth knowledge of accounting principles, risk assessment methodologies, and regulatory compliance requirements.
• Proven leadership skills with experience managing and developing high-performing teams.
• Strong analytical and problem-solving abilities to anticipate and mitigate risks effectively.
• Excellent communication and presentation skills to convey complex risk information clearly to stakeholders at all levels.
• Ability to stay current with industry trends, regulatory changes, and emerging risks impacting the accounting sector.

Oaks Melbourne South Yarra Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

• Rotating roster across Monday to Sunday 
• Shift times scheduled within 7:00am to 11:00pm
• Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $33.38 per hour

Saturday: $40.05 per hour

Sunday: $46.73 per hour

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the role

The Product & Data Analyst – Operational is responsible for delivering actionable insights and operational analytics to support product execution, portfolio monitoring, and process efficiency across investment products. This role bridges data, product, and operations, enabling informed decision-making for operational performance reviews, issue resolution, product development support, and process improvement initiatives.

About the team

Partnership & Individual Lender (PI) objective is to enable access to impact investment instruments for everyone and become a source of funds with the most effective cost of fund PI consists of 10+ people from sales/business, operations, product, and tech team -- dedicated stream team to create products that fit with our partner's needs.

Job Description

• Serve as a data and product analytics specialist supporting operational processes across investment products.
• Monitor and analyze operational performance metrics including transaction hygiene, repayment flow, and portfolio health.
• Generate insights from operational data to identify issues, improve processes, and support data-driven decision making.
• Support product development and feature implementation by providing data analysis, tracking performance, and validating operational impact.
• Develop and maintain operational dashboards, reports, and monitoring tools to ensure data visibility and transparency for stakeholders.
• Collaborate with Product, Engineering, Risk, and Finance teams to support operational initiatives, troubleshooting, and process scalability.
• Assist in manual data handling, reporting, and reconciliation where system automation is not yet available.
  

• Min experience to handling data analytic 3-4 years
• Strong SQL and advanced Excel/Google Sheets
• Experience with (Looker, superset)
• Solid understanding of growth, funnel, and cohort analysis
• Strong business acumen and communication skills
• Experience in fintech, microfinance, or mass-market analytics is a plus
• Experienced in creating and presenting analytical reports to internal stakeholders, including mid- to senior-level management.
• Able to lead strategic discussions and contribute data-driven inputs to product development and community initiatives.
• Experience join Data Analytic bootcamp is a plus.
  

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

The IT Manager is responsible for the management, implementation, and usability of technology systems in the hotel. This role ensures that the IT infrastructure supports all hotel operations, including front office, housekeeping, accounting, food and beverage systems, reservations, and guest internet services. The IT Manager works closely with other department heads to meet their technology needs and resolve technical issues promptly.

Key Responsibilities:

• Systems Management:

  • Oversee daily operation of all IT systems, including servers, networks, PMS (Property Management System), POS (Point of Sale), CRM, telephone systems, CCTV, and Wi-Fi.

  • Ensure system backups are performed regularly, and data integrity is maintained.

• Support and Maintenance:

  • Provide technical support to hotel staff and ensure prompt resolution of IT issues.

  • Maintain IT hardware, including desktops, laptops, printers, routers, switches, and other peripheral devices.

• Security and Compliance:

  • Implement cybersecurity measures to protect hotel systems and guest information.

  • Ensure compliance with data protection and privacy regulations.

• Project Management:

  • Lead IT projects such as system upgrades, software implementations, or infrastructure improvements.

  • Coordinate with external vendors and service providers for support and procurement.

• Budgeting and Procurement:

  • Plan and manage the IT budget.

  • Evaluate and recommend hardware/software for purchase in alignment with hotel's needs.

• Training and Development:

  • Train staff on IT procedures, software use, and best practices.

  • Stay updated with current technology trends and recommend innovations.

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role

As a Digital Lending - Data Analyst Intern, you will support the team in analyzing user and transaction data, building dashboards, and generating reports to monitor digital lending performance.

You will work closely with Product, Marketing, and Growth teams to identify insights, improve user journey, and support data-driven decision making. You will also assist in data cleaning and reporting automation to ensure data accuracy and efficiency.

Job Descriptions

• Collect, clean, and process data from various internal systems and sources.
• Develop dashboards and performance reports (weekly/monthly) related to users, transactions, and digital funnel performance.
• Conduct analyses to identify trends, pain points, and opportunities for improving the digital user journey.
• Collaborate with Product, Marketing, and Growth teams to provide insights and data-based recommendations.
• Support documentation of data definitions, metric calculations, and dataset structures.
• Assist in automated reporting (scheduling queries, report generation, and alerting)

• Final-year student or fresh graduate in Statistics, Mathematics, Information Systems, Information Technology, Industrial Engineering, or a related field.
• Proficiency in SQL (required) — able to write queries from scratch.
• Familiar with Excel / Google Sheets (lookup, pivot, formulas).
• Comfortable working with large datasets and performing data cleaning.
• Strong attention to detail, analytical mindset, and comfortable working with numbers

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

To support Front Office Manager to manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the resort’s and business objectives. 

To be in charge on nigh shift and afternoon shift based on schedule, produce a report and running night audit based on the hotel’s standard and manage and supervise hotel Operation during night time.

To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

Primary Responsibilities

General Duties

1. Support Front Office Manager to manage and organizes Front Office team whose mission is to ensure service and product quality standards are met and that optimum service is provided to all guests according to Hotel’s and Company’s objectives.   This is accomplished within the scope of a budget and in conformity with well- defined management norms.
2. To be the champion of membership program for the resort and sharing through training to other colleagues on information related to membership program
3. Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in guest-related activities in Front Office.
4. Responsible for the operation of the Front Office department, overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Hotel. Both in term of assets and respect of equipment’s.
5. Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition at all-time especially for special attention guest and VIP
6. Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue by setting up target and drive the team to achieve up-sell program for villa and in house activities
7. Promote internal hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with Resort’s Sales and Marketing Program
8. Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
9. To know and implement system recovery procedures when needed, interpret reports and share the necessary information to relevant department for improvements
10. Monitor and control the VIP amenities, making sure that they are fresh and in high quality
11. Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
12. Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
13. Maintain all procedures and adheres to them within the guidelines; in particular with emphasis on hotel credit policy.
14. In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc
15. Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.

Responsibilities When in Charge at Night Duty and Afternoon Duty

1. Handle guest check-in and check-outs in accordance with hotel standards during night time
2. Ensure all facilities in the lobby and overall Resort are kept clean and tidy at all times
3. Ensure knowledge of hotel information and facilities of all outlets as well as local attractions, dining and entertainment information is kept up to date
4. Ensure all dealings with guests meet hotel operating standards
5. Handling guest’s billing and FO administration according to hotel standard
6. Be thoroughly knowledgeable of all hotel computer systems and procedures
7. Handling room blocking based on guest’s need
8. Making reports according hotel’s standard
9. Manage and supervise hotel operational during Night time
10. Running night audit ensuring that all figures on PMS and POS are balanced
11. Handling guest complaint during night and afternoon time
12. Handling emergency and urgent matters which occur during night time
13. Make check all preparation of the next day operational and update the daily briefing sheet (daily report )
14. Check the room inventory & room blocking on daily basis