Total 1,779 Director/C-Level Full-time job vacancies

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking an experienced and detail-oriented Compliance Director / Assistant Director / Senior Manager to lead the Compliance team in support of the Gain City group of companies.

In this role, you will not only ensure that operations comply with internal policies and regulatory requirements, but also enforce discipline, accountability, and integrity across all business units. You will take a hands-on approach in conducting checks, audits, and investigations, ensuring that company resources, time, and processes are not misused or compromised.

This position requires a leader who can combine strong analytical and investigative skills with sound judgment, ensuring that Gain City upholds the highest standards of professionalism and ethical conduct. You will play a critical role in promoting a culture of transparency, compliance, and fairness throughout the organisation.

Key Responsibilities

• Lead the Compliance Department, ensuring full compliance with all regulatory, corporate, and internal governance requirements.
• Establish and enforce compliance policies, frameworks, and audit procedures to ensure adherence across all departments and business entities.
• Conduct regular and surprise checks to ensure proper usage of company assets, accurate reporting of operational activities.
• Investigate suspected cases of non-compliance, including falsification, misuse of company property, or breach of policies, and recommend appropriate corrective actions.
• Collaborate with department heads and HR to strengthen internal controls and ensure consistent enforcement of company rules and disciplinary standards.
• Identify high-risk areas within operations and develop targeted compliance audit plans to address these risks effectively.
• Review and analyse audit findings, identify trends, and assist business units in implementing effective preventive and corrective measures.
• Drive awareness and ownership of compliance culture through communication, training, and engagement initiatives across all levels of staff.
• Leverage technology and digital tools to improve compliance monitoring, reporting, and data analysis for greater transparency and efficiency.
• Prepare compliance reports and recommendations for management and follow up to ensure timely implementation of corrective actions.

Qualifications and Requirements

• A minimum of a bachelor’s degree
• A minimum of 10 years of relevant working experience
• Strong investigative mindset, attention to detail, and high integrity.
• Experience in operational environments (retail, logistics, or service sectors) preferred.
• Ability to work independently, manage sensitive issues discreetly, and enforce accountability with professionalism. Excellent interpersonal and communication skills, with the ability to influence and guide senior stakeholders

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you have a strong background in compliance, audit and risk management, and are looking for a role that makes an impact, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

• Sales Strategy & PlanningDevelop and implement strategic sales plans to achieve company revenue targets.Identify new business opportunities, market segments, and partnerships to drive growth.Analyze market trends, competitor activities, and customer insights to refine strategies.
• Team Leadership & DevelopmentLead, mentor, and motivate the sales team to consistently exceed targets.Establish clear KPIs, monitor performance, and provide regular coaching.Foster a culture of accountability, collaboration, and continuous improvement.
• Business DevelopmentBuild and maintain strong relationships with key clients, partners, and stakeholders.Negotiate high-value contracts and long-term agreements.Represent the company at industry events, conferences, and networking opportunities.
• Sales Operations & ReportingOversee sales forecasting, budgeting, and pipeline management.Implement efficient sales processes and ensure CRM systems are up-to-date.Report regularly to senior management on performance, challenges, and opportunities.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
• Minimum 8–10 years of progressive sales experience, with at least 3 years in a senior leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, negotiation, and relationship management skills.
• Experience in [insert industry—e.g., furniture manufacturing, F&B, interior design, etc.] is highly preferred.
• Excellent communication, presentation, and analytical skills.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

What the role is

The Integrated Waste Management Facility (IWMF) is a large-scale waste management infrastructural project and an integral part of NEA’s long-term plan to meet Singapore’s future solid waste management needs.

We are looking for a strategic leader who will be responsible for defining, reviewing, implementing, and overseeing the following:

1. IWMF-wide Workplace, Health and Safety (WSH) strategy and plans with the aim towards zero-accidents, and
2. Operational Excellence (OE) to enhance safe operations, build strong safety culture and mindset by fostering “Safety First” and initiate continuous improvement projects.

What you will be working on

Reporting directly to the Senior Director (IWMF), your main responsibilities are as follows:

• Plan, develop and execute a comprehensive WSH roadmap and governance framework aligned with NEA Corporate directions and objectives on WSH agenda.
• Ensure full adherence to the Workplace Safety and Health Act, and relevant environmental and fire safety laws.
• Review Safe Work Procedures, Permit-to-Work system, and other WSH related documents to ensure full compliance, and recommend enhancements and oversee improvement projects.
• Lead regular site inspections and risk assessments to identify, evaluate, and mitigate potential workplace hazards and organise WSH meetings chaired by the Senior Director.
• Oversee the investigation of all incidents and near-misses, conduct root-cause analysis (RCA), and implement corrective and preventive actions (CAPA). Put up incident reports within the specified time as per NEA incident reporting framework.
• Design and manage fire safety protocols, emergency evacuation plans, and crisis management matters.
• Drive employee engagement programmes and specialised WSH training sessions to elevate safety awareness and competency.
• Ensure sufficient and appropriate supply of Personal Protective Equipment of IWMF officers.
• Maintain a registry of certified safety equipment which include but not limited to pressure vessels, lifting equipment and fire extinguishers.
• Oversee the calling of tenders on safety related services and supplies, and contracts administration.
• Support the Senior Director as a Risk Champion coordinating and assessing operational risks and the associated risks mitigation measures for IWMF.

What we are looking for

• Bachelor's degree in Workplace Safety and Health, Occupational Safety, Engineering, or related field. Candidates with degrees in other disciplines must possess relevant WSH certifications or demonstrated experience in workplace safety.
• At least 10-12 years of professional experience in the WSH field, with minimally 3 years in a leadership or managerial role.
• Strong incident investigation, audit, and liaison skills.
• Ability to prepare management report, Key Performance Indicator (KPI), and presentations to senior leadership and management.
• Strong leadership, stakeholder management, writing, analytical and communication skills.
• Valid licence as a registered WSH Safety Officer with MOM (preferably).
• Outgoing and pleasant personality; mature, independent, and resourceful; highly self-motivated; adaptable to diverse work scopes.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

The Director, Quality Assurance is primarily responsible for developing and implementing strategies for quality oversight across all Affiliate sites within Alcon's Quality & Regulatory Affairs. You will ensure compliance with quality standards, manage quality events, and oversee complaint handling.

Specifics Include:

• Lead and direct teams to develop and implement strategies for departmental success and alignment with company goal
• Ensure compliance with quality standards and drive continuous improvement initiatives
• Manage departmental resources and make key decisions
• Guide non-conformance investigations with a structured approach to root cause analysis and problem-solving
• Lead audit preparation and manage external audits by Health Authorities and Notified Bodies
• Oversee all Quality-related activities at the country level, ensuring compliance with regulatory standards and global requirements
• Oversee quality control activities for finished products and handle product complaints
• Develop and oversee processes for an effective Quality System, includingself-inspections, supplier qualifications, corrective and preventive action (CAPA) processes, and Standard Operating Procedure (SOP) compliance
• Promote a strong Quality Culture and work closely with commercial partners and leadership teams to drive compliance as a strategic business platform
• Ensure compliance with market authorization, Good Manufacturing Practice(GMP), International Organization for Standardization (ISO) 13485, Good Distribution Practice (GDP), and local requirements
• Review and approve documentation for medicinal products and medical devices
• Ensure Good Practice (GxP) suppliers are qualified and monitored, and manage market actions
• Adhere to GxP regulations by following SOPs, maintaining accurate documentation, and completing required training
• Contribute to the overall compliance of the organization through individual job requirements
• Lead quality reviews with leadership teams, oversee key quality indicators at both country and regional levels, ensure each country’s quality plans align with regional and global standards, and managing escalations to the Global Quality Compliance function
• Oversees monthly quality performance by tracking and submitting KQI metrics, managing quality risk assessments, preparing reports for the CSCQ Head, and maintaining ongoing surveillance to support business continuity
• Oversee the end‑to‑end complaint handling operations, including timely intake, assessment, follow‑up, and routing of technical complaints and Adverse Events for all Alcon medical device products, ensuring compliance with local and international regulatory requirements
• Drive a strong quality and compliance culture across the region by promoting best practices, ensuring consistent application of complaint handling processes, and supporting continuous improvement of quality systems
• Lead and develop the complaint handling team, providing guidance on investigations, overseeing case triage, and managing escalations such as product replacements and refund requests to ensure efficient and accurate resolution
• Ensures strong people and capability development by driving talent development and succession planning, managing direct reports’ performance and compliance, overseeing training completion, and providing ongoing leadership and mentorship to the team
• This role also requires regular regional travel to support country teams, oversee activities, and ensure consistent implementation of quality standards
  

Education:                      Bachelor’s Degree in Life Sciences, Pharmacy, Engineering or other scientific discipline

Languages:                     English Proficiency

       Knowledge/ Fluency of at least one other language preferred

Experience:

• Minimum 15 years of experience in Quality Assurance, 10 years of people leadership in the medical device industry with people management experience in a matrix environment.
• Experience working in a multinational company or across multiple countries in the APAC region.
• Proven track record of developing and implementing quality assurance strategies and programs.
• Strong understanding of regulatory requirements and industry standards related to quality assurance (e.g., ISO 9001, ISO 13485, GMP, QSD and other industry standards that may apply).
• Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve quality objectives.
• Analytical mindset with strong problem-solving skills, able to lead root cause analysis and CAPA initiatives.
• Broad understanding of global expectations of Health Authorities in the GxP regulated area.
• Exposure to manufacturing operations and /or quality assurance, country organizations or commercial operations.
• Knowledge and experience in forecasting software and demonstrated proficiency in Microsoft suites.

Why join Alcon?

- Join a global leader with a rich history of innovation and excellence in eye care.

- Be part of a collaborative and supportive team culture that values diversity and inclusion.

- Enjoy a competitive compensation package and opportunities for career advancement.

- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.

Alcon Careers

See your impact at alcon.com/careers

About Gain City

At Gain City, we have been delivering trusted expertise and quality solutions in consumer electronics, air-conditioning and home appliances since 1981. As a household name in Singapore, we take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are looking for an experienced and commercially driven Research and Development (R&D) Director or Assistant Director or Senior Manager to lead the development and enhancement of consumer products for the Gain City portfolio.

This role will oversee the end-to-end product development lifecycle, from concept and feasibility through testing, sourcing, certification, and launch. The R&D Director will lead cross-functional product project teams to deliver innovative, reliable, and market-relevant consumer products, including new product introductions and enhancements to existing product ranges.

The ideal candidate is analytical, strategic, resourceful, and has a deep understanding of the product development lifecycle.

Responsibilities 

• Develop and implement R&D strategies, procedures and techniques, and architectures that align with the company's goals and objectives.

• Identify and propose innovative research and development projects

• Manage the R&D and product development budget, ensuring cost efficiency, value engineering, and margin optimisation

• Collaborate with other departments such as marketing and sales to integrate product development strategies

• Establish performance metrics, monitor and analyze the performance of the R&D projects

• Ensure compliance with industry regulations and quality standards in all R&D processes

• Stay abreast of the latest industry trends, technologies, and market conditions

• Report on R&D activities to senior management and stakeholders

• Build, lead, and mentor a high-performing product and R&D team, fostering a culture of innovation, accountability, and continuous improvement

• Present detailed reports of test results and presenting new product proposals to the company’s executive team

• Lead the product team and foster a culture of innovation and excellence

• Manage the development of new products from concept to production

• Collaborate with cross-functional teams to ensure the successful launch of new products
  

Qualifications and Requirements

• A minimum of a Bachelor’s Degree in Mechanical or Engineering or a related discipline

• A minimum of 10 years of proven experience as an R&D Director or similar role in the related field

• Strong knowledge of the product development lifecycle and project management methodologies

• Excellent leadership, team management, and communication skills

• Strong analytical, problem-solving, and decision-making abilities

• Ability to stay informed about the latest industry trends and technologies

• Strong understanding of budgeting and performance metrics

• Good knowledge of relevant regulatory requirements, Singapore standards and industry practices.

• Good communication and interpersonal skills

• Resourceful and proactive, able to work around ambiguity.

• Able to work independently and in a fast-paced environment

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

If you are passionate about empowering people, fostering organizational growth and leading impactful R&D strategies, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking an experienced and strategic Director / Assistant Director / Senior Manager, Learning Academy to develop and lead the learning academy within the Gain City group of companies.

In this role, you will be responsible for establishing and overseeing the end-to-end operations for a scalable learning academy aligned with Singapore’s vision. You will lead the design and execution of training programmes, ensure full compliance with regulations and build a high-performing team to plan and deliver impactful lessons. A key part of the role is to drive continuous improvement in educational outcomes and operational excellence.

Key Responsibilities

• Ensure full compliance with all relevant regulations, statutory requirements and internal SOPs
• Maintain up-to-date knowledge of government regulations, national schemes and masterplans related to training providers and lifelong learning
• Design, implement and manage a scalable and sustainable business model for the learning academy
• Develop and maintain strong partnerships with key stakeholders, including leading contract negotiations where necessary
• Lead, coach and develop a high-performing team of planners and trainers to ensure effective programme design, delivery and operational excellence
• Oversee the development of course offerings aligned with market and organisational demands
• Explore and evaluate opportunities to diversify the academy’s offerings beyond the initial scope of courses
• Review and optimise existing processes and organisational structures to improve efficiency and enable automation

Qualifications and Requirements

• Bachelor’s degree in business administration, learning and development or a related field
• Minimum of 10 years of progressive experience in learning and development or workforce training
• WSQ Advanced Certificate in Training and Assessment (ACTA) is preferred
• Proven leadership capabilities, with a strong track record of building and developing high-performing teams
• In-depth knowledge of regulations and statutory compliance
• Demonstrated success in driving process improvements and operational excellence
• Strong experience in cost management, budgeting and leading efficiency initiatives

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you have a strong background in learning and development and are looking for a role where you make an impact, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

We are looking for a strong commercial leader to drive our Enterprise Acquiring business in Thailand. This role will lead a team of Business Development managers to win new business, deepen strategic merchant relationships, and shape industry-specific payment solutions across priority sectors such as e-commerce, insurance, retail, and other high-potential enterprise verticals.

In addition to leading business development, this role will also oversee the Sales Operations function supporting the enterprise business, ensuring scalable processes, strong execution discipline, and high-quality commercial delivery from opportunity development through post-launch account growth.

This is a high-impact leadership role for someone who combines commercial drive, people leadership, customer-centric solutioning, and operating rigor to build a stronger and more scalable enterprise acquiring business in Thailand.

Key Responsibilities

Business Development and Commercial Growth

• Lead the Thailand Enterprise Acquiring business to deliver sustainable growth across Revenue, Net Revenue, and TPV
• Hunt and close new enterprise deals in targeted sectors including e-commerce, insurance, retail, and other relevant verticals
• Build and maintain a strong pipeline of qualified opportunities through market mapping, relationship development, and lead generation
• Develop clear account strategies for strategic prospects and key merchants
• Lead complex commercial negotiations and structure win-win solutions for enterprise clients

Existing Merchant Growth and Account Development

• Drive upsell and cross-sell opportunities across the existing merchant portfolio
• Deepen merchant relationships by introducing broader payment and ecosystem solutions
• Serve as a senior commercial partner to strategic merchants, including direct engagement with C-level stakeholders
• Improve merchant retention, account responsiveness, and long-term commercial value

Sales Operations Leadership

• Lead the Sales Operations team supporting the enterprise business
• Establish, standardize, and continuously improve the end-to-end sales process, including process governance, SOPs, SLAs, and commercial handoff discipline
• Strengthen execution visibility, operating rigor, and service consistency across the commercial journey, from opportunity development through post-launch support
• Drive strong cross-functional collaboration across business, product, operations, finance, legal, risk, and technology teams

Industry Solution Development

• Identify sector-specific customer needs, pain points, and payment opportunities in focus industries
• Partner with product and internal stakeholders to shape industry-tailored acquiring and payment solutions
• Translate merchant needs into practical commercial offerings and solution strategies
• Strengthen the company’s positioning as a trusted enterprise payment partner in targeted sectors

Team Leadership and Capability Building

• Lead, coach, and develop a high-performing team of Business Development managers
• Set clear goals, operating cadence, and performance expectations for the team
• Build strong commercial discipline in pipeline management, opportunity conversion, and account development

• 7–10 years of relevant experience in enterprise sales, business development, commercial leadership, or account management, ideally within payments, fintech, financial services, or adjacent industries

• Strong understanding of the enterprise payments landscape, with the ability to connect merchant needs, acquiring capabilities, and solution value into compelling client propositions
• Good grasp of the broader financial and commerce ecosystem surrounding payments, and the ability to identify adjacent opportunities that strengthen merchant value propositions and deepen strategic relationships
• Demonstrated success in building commercial momentum in the Thailand market, with the ability to originate opportunities, navigate complex organizations, and convert enterprise relationships into business outcomes
• Relevant exposure to sectors such as e-commerce, insurance, retail, or other enterprise verticals is strongly preferred
• Proven ability to engage, influence, and negotiate effectively with senior client stakeholders, including C-level executives
• Strong leadership track record, with experience leading teams, raising performance standards, and delivering results through others rather than as a standalone individual contributor
• Ability to bring together commercial strategy and execution discipline, including sales process design, cross-functional coordination, and operational follow-through
• Excellent commercial judgment, communication, negotiation, and presentation skills
• Fluent in business English and Thai; proficiency in Mandarin is a plus
• Flexible for travel and responsive outside normal office hours when required by clients or business needs

At 2C2P, Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

Do you enjoy appreciating stunning designs and long to create something impactful for the world to see?

Do you find joy and excitement in translating briefs into creative, engaging and newsworthy experiential projects?

If you would like to join a team that strives to create an impact to our clients one design at a time, drop us your portfolio and let's chat!

What you'll be doing

• Work closely with the account servicing team and senior creatives to ideate the overall concept & strategy for a project
• Oversee the day-to-day work and provide art direction guidance within the Creative Team
• Be creative, adaptive, detail-oriented, to create design across different media and platforms
• Maintain, interpret, and uphold corporate brand standards and aesthetics and be responsible for all the graphic visuals, designs, and concepts
• Ensure quality of creative output from client presentations through production
• Sharing of research on latest events technology, design and trends

Who we are looking for

• At least 6 years experience as Event Designer and 2 years experience as Design Lead
• Proficient with design software (Adobe Photoshop, Illustrator, Indesign. AutoCAD etc.)
• Diploma/Degree in Visual Communications, Event/Exhibition Design or related disciplines
• Effective communicator
• Articulate the big ideas behind your creative work in a coherent
• Confidence in presenting your team's ideas in internal and client meetings
• Synthesising creative feedback and constructively challenging colleagues and clients
• Possesses a strong drive to create
• Adaptive leadership style

Who we are

Communique Live Asia is a premium brand experience and production company specialising in live communications and events production.

We embark on projects ranging from meetings and conferences, exhibitions, campaigns, launches, ceremonies, to other special events in physical, virtual and hybrid format.

Responsible for the overall management and smooth operation of the school

Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis

Handle administrative matters and enrolment as well as staff recruitment

Knowledge of financial and budget management

Reporting of school events/matters to Parent Company in Japan

Job Requirement:

1. Minimum Bachelor's degree

2. Proficiency in Japanese is required due to the need to communicate with Japanese-speaking teachers, students, parents, and the parent company in Japan.

3. Previous working experience within the Japanese education system, with strong knowledge of its policies and structure.

Job Summary

The purpose of the role is to

Accelerate digital and hybrid sales performance across our affluent portfolio — including Wealth, Deposits, and Affluent Segments.

This is not a traditional marketing role. This is a sales optimisation and growth leadership role: shaping end-to-end funnels, influencing product squads, driving frontline alignment, and ensuring every campaign translates into real sales outcomes.

Digital knowledge is a plus — but the core requirement is someone who understands:

• How sales teams think

• How affluent customers decide

• How to remove friction in the journey

• How to convert leads into funded accounts and invested AUM

• How to challenge stakeholders until results move

Key Responsibilities

1. Own Sales Throughput Across Affluent Products

• Drive conversion across Wealth (FX, RSP, UT, DPM), Deposits (CASA, Bonus$aver, TD) and Priority / Priority Private segments.

• Analyse funnel at each stage.

• Push relentlessly for higher funding rates, higher activation, and cross-sell performance.

• Champion “next best product” journeys to boost multi-product AUM.

2. Lead a Team of Campaign Managers

• Guide juniors on how to translate marketing activity into sales results.

• Coach them on sales thinking: objection handling, urgency creation, and move from “task-based” execution to “sales outcome accountability.”

3. Partner Closely with Product Owners & Frontline

• Work with POs, Relationship Managers, Affluent Teams to optimise NTB journeys.

• Run monthly sales deep-dives to improve conversions.

4. Translate Data into Sales Insight

• Work with our data champions, use dashboards, CDP segments, and analytics to diagnose revenue opportunities.

• Recommend clear sales actions (targeted segments, product bundles, lead prioritisation).

• Ensure experiments and A/B tests are tied to sales, not vanity metrics.

5. Influence the Entire Conversion Ecosystem

Work with:

• Product.

• Media & Owned Channels.

• Martech.

• Creative Studio.

• Agency partners.

• Ensure every stakeholder understands the “sales why” behind campaigns.

• Remove operational blockers that slow down customer conversion.

6. Improve Sales Journeys & Customer Experience

• Review landing pages, banners, and call scripts for clarity and customer persuasion.

• Identify frictions in digital flows or offline onboarding and drive fixes.

• Push for experimentation that enhances from intent to application to funding to AUM.”

What Success Looks Like

• Improved conversion rates across all affluent journeys.

• Higher funded accounts & AUM from digital leads.

• Faster turnaround from application to activation.

• Strong partnership with frontline teams & product.

• Clear sales playbooks and repeatable growth patterns.

• Better quality leads and reduced wastage.

• Predictable, stable revenue contribution from digital channels.

Our Ideal Candidate

• 8+ years in sales, growth, sales strategy, sales operations, or frontline advisory roles.

• Strong exposure to affluent or wealth products (FX, UT, investment advisory, insurance, deposits).

• Worked with MarTech, CDP, or performance dashboards.

• Exposure to digital onboarding and online-to-offline journeys.

• Understanding of affluent customer needs

• Wealth product knowledge

• Regulatory and compliance familiarity for wealth product sales

• Experience with digital channels, analytics tools, or campaign execution.

• Experience managing or supporting revenue teams, frontline teams, or sales funnels.

• Demonstrated ability to influence stakeholders and “get things moving.”

• Excellent commercial instinct and customer persuasion skills.

Role Specific Technical Competencies

• Sales-first mindset

• Strong commercial instinct

• Comfortable working with senior frontline leaders

• High accountability for outcomes

• Structured problem solving

• Clear communication & persuasion

• Ability to drive urgency

• Comfort with numbers & funnels

• Coach / mentor mindset

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking a detail-oriented and customer-centric Logistics (Customer Service Operations) Director / Senior Manager to lead our Customer Service Operations division, supporting the operational and commercial needs of the Gain City group of companies.

Beyond overseeing daily service operations and ensuring a positive and unified customer experience across all touchpoints, you will be responsible for delivering operational excellence, seamless service delivery, continuous improvement and leading the adoption of technology to enhance daily operations. Your leadership will ensure that every customer interaction reflects our commitment to service excellence and reliability.

Key Responsibilities

• Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
• Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
• Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement
• Develop and implement customer service frameworks, standards and procedures that support long-term business goals and enhance customer satisfaction
• Explore, evaluate and adopt customer support tools and platforms to automate processes and improve service capabilities
• Set and monitor KPIs such as response time, resolution rate, CSAT and first-contact resolution, and identify areas for improvement
• Produce comprehensive reports and actionable insights on customer trends, pain points and service metrics to support strategic decision-making
• Ensure full compliance with government regulations and internal SOPs

Qualifications and Requirements

• A minimum of a bachelor’s degree in business administration, communications, operations management or a related discipline
• A minimum of 5 years of experience in customer service operations, with a minimum of 2 years in a leadership role
• Experience in managing customer service teams at scale and in hybrid environments
• Proficient in customer support tools and platforms
• Strong analytical and problem-solving skills
• Experience in service industries such as retail or e-commerce is a plus

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you are passionate about leading high-performing service teams and driven to shape exceptional customer experiences at scale, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

●       Minimum 10 years of experiences in IT operations, with at least 5years in a cloud environment

●       Strong understanding of AWS, Azure, and Google Cloud Platform(GCP), including architecture, services, DevOps and best practices across all three platforms

●       Deep expertise in on-premises virtualization platforms, specifically VMware vSphere (ESXi, vCenter) and Nutanix HCI, with proven experience in hybrid cloud architectures

●       Proven experience in migrating applications and infrastructure to the cloud

●       Expertise in cloud security, including identity and access management, network security, and data protection

●       Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation) and automation tools (e.g., Ansible, Puppet, Chef)

●       Proven track record in implementing cloud automation frame works and CI/CD pipelines for infrastructure deployment and management

●       Experience with AI/ML-driven operations tools and platforms (e.g., AWS Machine Learning, Azure AI, Google Cloud AI) for intelligent automation, predictive analytics, and AIOps implementations

Job Summary

Transaction Execution

• Conduct and manage due diligence inquiries of target company using due diligence checklists to understand their business, assets, capabilities, ESG and financial performance, as well as strategic fit

• Provide overall project management of the assigned M&A transactions, including coordination with clients, counterparty and external advisors such as Legal, Accounting, Tax to enable diverse capabilities

• Review public filings, research reports, business plans and financial information to produce operating and financial models

• Develop financial / valuation models to evaluate investments, reorganisations, disposals, acquisitions and other corporate finance transactions

• Conduct valuation assessment and provide valuation advice

• Conduct comprehensive research into company/industry/geographic market for a M&A transaction and prepare materials such as teasers, information memorandums, and other marketing materials.

• Manage and develop administration and documentation for assigned M&A transactions

• Assist on transaction structuring

• Assist in negotiating commercial points on behalf of the client

• Assist in preparation of board materials and other approvals required by the client

Sector Knowledge/ Origination

• Contribute to the Cleantech & Environment sector M&A team which include (Renewable Energy, Conventional Power, Utilities, Environmental Services, Water, Waste, Electric Mobility Value Chain, Battery Storage, Geothermal, etc)

• Originate new business and opportunities by leveraging strong understanding of clients’ business and a consultative approach to provide tailored, structured solutions that meet their needs

• Participate in origination and execution of transactions, primarily leading the origination / pitch phase and support through to closing

• Originate / provide strategic deals and support in consultation with coverage teams and product partners

Key Responsibilities

• Maintain up to date knowledge on clients and targets, including preparing sector/ country landscape updates, maintaining trading/ transaction comparables

• Research and analysis of markets and industries

• Research and financial analysis of companies based on company information, research reports, and other information sources

• Participate in sector forums and conferences

Others

• Coordinate efforts with deal team members across the Bank

• Involved in day to day project management and execution support

• Complete all required credit and regulatory examinations

Strategy

• Awareness and understanding of the Group's business strategy and model appropriate to the role

Business

• Awareness and understanding of the wider business, economic and market environment in which the Group operates

Processes

• Ensure compliance with the Bank’s internal processes

Risk Management

• Awareness and understanding of the main risks facing the Group

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Bank’s Conduct Principles: Adhere to Bank’s Conduct Policies

Key stakeholders

• Global Head, M&A Advisory

• Senior team members with broader M&A Advisory team

• Other product partners such as Leverage Finance, Project Finance teams

• Country coverage teams

Other Responsibilities

• Embed Here for good and Group’s brand and values in day to day activities. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Bachelors in Banking & Finance or Accountancy

• 7 + years of investment banking sector experience in M&A

• Has worked on multiple M&A deals in renewable energy/ power and utilities sector in South-East Asia and North Asia

• Decent level of VP/ Director/ deal team level client relationships in the renewable energy/ power and utilities sector

• Has led SPA/ W&I workstreams independently on M&A transactions in the renewable energy/ power, utilities sector

• CFA is a plus and previously CMFAS certified

• Written and Spoken Mandarin as the role will be working closely with the North Asia market (China,Taiwan)

Role Specific Technical Competencies

• Financial Forecast and Modelling

• Financial Analysis

• M&A Process and Documentation

• Valuation

• Business Acumen

• Industry Knowledge

• Client Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Lead and manage audit engagements across a wide range of industries.
• Supervise and mentor a team of audit professionals, ensuring quality and compliance.
• Maintain strong client relationships and provide strategic business advisory.
• Ensure timely delivery of audit reports and recommendations.
• Contribute to business development and firm growth initiatives.

Requirements:

• CA/CPA
• At least 5–15 years of relevant audit experience (depending on level)
• Strong technical knowledge of Singapore Financial Reporting Standards and auditing standards
• Proven leadership and client management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

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Registration: R21100996