Role Title: Project Manager (Tech & Ops SME) - Global Market

Role Type: Contract - 6 Months with a potential to extend

We are looking for an experienced Project Manager to lead end-to-end delivery of strategic projects across technology and operations. The role will involve managing project scope, timelines, stakeholders, governance, risks, and financials while ensuring successful project implementation.

Key Responsibilities:

• Manage full project lifecycle from initiation to delivery.
• Drive project planning, stakeholder management, governance, and reporting.
• Coordinate cross-functional teams and manage project dependencies.
• Identify and mitigate project risks and issues.
• Facilitate business requirements gathering and support testing activities.
• Manage project budgets, resource planning, and tracking.
• Leverage AI and automation tools to improve reporting, forecasting, and operational efficiency.
• Ensure compliance with organizational governance and standards.

Requirements:

• 8+ years of Project Management experience.
• Exposure to AI tools such as Copilot or other AI-enabled solutions would be an added advantage.
• Proven experience delivering complex projects within timeline and budget.
• Proven experience managing end-to-end project delivery across operations and business teams.
• Strong Operations SME background with solid understanding of operational lifecycles.
• Strong stakeholder management, communication, and influencing skills.
• Experience with Agile, PMP, PRINCE2, or similar project methodologies.
• Hands-on experience with MS Office, MS Project, JIRA, and reporting tools.
• Exposure to AI-powered tools (e.g., Copilot) for reporting or automation is preferred.

Preferred Background:

• Experience within Financial Services, Investment Banking, or Global Markets Operations.
• Knowledge of business analysis or process improvement methodologies such as Six Sigma.
• Strong organizational, prob

About the Role We are looking for an experienced, motivated, and people-oriented Restaurant Outlet Manager to lead daily restaurant operations. You will ensure smooth service, excellent customer experience, strong team performance, and overall outlet profitability. If you are passionate about hospitality, love creating memorable dining experiences, and have strong leadership skills, we’d love to meet you.

Responsibilities

Operations & Service Excellence

• Oversee daily restaurant operations to deliver smooth, efficient, and consistent service
• Maintain high standards of food quality, hygiene, and customer service at all times
• Manage customer feedback, complaints, and service recovery professionally to enhance guest satisfaction
• Ensure compliance with food & beverage, safety, and hygiene regulations to maintain operational standards

People Management

• Lead, train, motivate, and develop the outlet team to achieve exceptional customer service outcomes
• Prepare staff schedules, manage attendance, and ensure adequate manpower coverage for all shifts
• Conduct performance evaluations, provide coaching, and implement disciplinary actions when necessary
• Foster a positive work culture and promote team spirit to enhance employee engagement

Sales, Finance & Inventory

• Monitor sales performance, control costs, and drive overall outlet profitability
• Manage daily cash handling, point-of-sale (POS) operations, and administrative reporting accurately
• Oversee stock levels, purchasing, and waste control to minimize losses and optimize inventory
• Analyze sales trends and propose improvement strategies to increase revenue and customer retention

Marketing & Customer Engagement

• Support marketing initiatives, campaigns, events, and seasonal promotions to boost outlet visibility
• Build and maintain strong relationships with regular customers to encourage repeat business
• Collaborate closely with HQ and Marketing teams to increase brand awareness and footfall

Required competencies and certifications

• Minimum 3 years of managerial experience in food & beverage or hospitality management
• Strong leadership, communication, and interpersonal skills demonstrated through team management
• Service-oriented mindset with a passion for hospitality and creating excellent guest experiences
• Good knowledge of restaurant operations, profit & loss management, and staff supervision
• Ability to work weekends, public holidays, and shifts as required
• Demonstrated independence, responsibility, problem-solving skills, and ability to make decisions promptly

Preferred competencies and qualifications

[None specified in original JD]

Other Information

What We Offer

• Career progression opportunities
• Staff meals
• Training and career development
• Fun, supportive, and dynamic working environment

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Operations Manager who is willing to take on a challenging and demanding role. The position requires someone who is prepared to work long hours when necessary and is comfortable managing our wholesale/retail cum restaurant shop (2-in-1 shop wholesale and retail with F&B). The role is hands-on, and you may be required to assist in supervising our kitchen operations as part of your responsibilities. 

You must be adaptable to a fast-paced work environment, able to handle pressure, and committed to improving both our wholesale/retail and restaurant operations. The job will also require working on weekends and public holidays. A strong sense of responsibility, independence, and teamwork is essential. 

Part of the job involves addressing customer concerns, which calls for patience, professionalism, and effective communication. Candidates are expected to uphold company standards and deliver steady, dependable results.

Job Description & Requirements

· Ability to work under pressure

· Manage, oversee daily operations and ensure compliance with operations standards and procedures

· Plan and develop business strategy

· Manage food cost & manpower cost

· Conduct pre-operational and regular checks of the kitchen

· Check and mange inventory and order stock when necessary

· Drive operational efficiencies of the restaurant by providing operational leadership 

· Ability to recruit and hire a team who can carry out the operations work properly

· Approval of payroll for outlet before sending to HR department for salary processing

· Ensure food served is consistent and of high quality

· Maintain a cleanliness and sanitary environment especially at the kitchen area

· 6 days work per week

· Orders and pager monitoring

· Knowledge in setting-up or managing a foodcourt is a plus but not mandatory

· Manage multiple outlets, lead teams to ensure that all outlets are being operated efficiently and effectively

· Aid the management team in setting up of new outlets including identification of location, conceptualization, business feasibility studies, procurement, hiring as well as setting up of operational procedure

· With sound financial management skill to ensure stores are profitable and stay within budget with high service standards

SKILLS REQUIRED:

· Proven food and beverage management experience

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

· Ability to spot and resolve problems efficiently

· Mastery in delegating multiple tasks

· Communication and leadership skills

· Strong in Digital Marketing

· Up to date with food and beverages trends and best practices

· Menu Creation – plan menu and develop new dishes to ensure the variation & quality of food

· Ability to manage personnel and meet financial targets

· Guest-oriented and service-minded

Please send your resume to: gbsportsfiles@gmail.com stating the position you are applying for.

Role Overview

The Section Head of Agency Operations is responsible for end‑to‑end leadership, control, and performance of the Agency Operations team, ensuring accurate and timely execution of all syndicated loan agency activities. The role carries full accountability for business-as-usual (BAU) delivery, operational risk management, people leadership, and continuous improvement. This requires hands-on oversight, including acting as BAU checker, to ensure all deliverables are executed accurately, on time, and to the highest professional standards.

This role is expected to transition the team from a task‑based execution unit to a well‑controlled, standardized, and scalable operation.

Responsibilities

Operational Leadership & BAU Oversight

• Lead and oversee all syndicated loan agency activities, including drawdowns, rollovers, repayments, interest and fee settlements, notices, covenant monitoring, and record maintenance.
• Actively perform BAU checker responsibilities, reviewing and authorizing transactions and outputs to ensure accuracy, completeness, and compliance with loan documentation and policies.
• Ensure all deliverables are completed in a timely, professional, and highest‑quality manner, meeting agreed service standards.
• Serve as the senior escalation point for complex transactions and operational issues.

Risk, Control & Governance

• Maintain strong end‑to‑end operational controls, including robust maker‑checker discipline.
• Own and manage operational risk, including incident management, root cause analysis, and remediation.
• Lead interactions with internal audit, regulators, and external review parties, ensuring findings are addressed promptly and effectively.

People Leadership

• Lead, coach, and develop a team of agency operations professionals.
• Set clear performance expectations and drive a culture of accountability, quality, and ownership.
• Build team capability and succession depth to support operational continuity and growth.

Stakeholder & Client Management

• Work closely with internal partners such as front office, credit, legal, risk, compliance, finance, and technology teams.
• Engage with borrowers, participant banks, and external agents to support smooth execution of agency responsibilities.
• Uphold the bank’s reputation as a trusted and reliable facility agent.

Process Improvement & Change

• Drive process standardization, efficiency, and automation across agency operations.
• Support system enhancements and change initiatives, ensuring controlled and stable implementation.

Requirements

• Degree in Business Administration, Banking & Finance, or related discipline.
• Significant hands‑on experience in syndicated loan agency administration within a bank and strong prior experience of at least 10 years.
• Prior experience managing or supervising teams in an operations environment is highly preferred.
• Strong understanding of the loan lifecycle and facility agent responsibilities.
• Strong ability to interpret and apply complex loan documentation.
• Familiarity with loan operational tools (e.g. SWIFT).
• Strong risk awareness, problem‑solving capability, and attention to detail.
• Confident people leader with the ability to influence, coach, and hold the team accountable.
• Able to balance control and efficiency in a high‑volume, deadline‑driven environment.
• Clear communicator with strong interpersonal skills across seniority levels.
• Resilient, pragmatic, and solutions‑oriented.

• Commissioning of Shipboard Machinery System / Electrical & Automation System and Equipment
• Leads, directs and supervise a team of engineers in preparation of commissioning of shipboard equipment's ensuring the entire responsibility for the completion on schedule in accordance to the protocols.
• Establish and continuous monitoring of commissioning based on master project schedule.
• Review of Internal Test records
• Review of Platform Acceptance Test protocols
• Update the status report on FAT, HAT & PAT in the progress meeting
• Manage resource planning and technical advice for the QA commissioning Team.
• Manage work safety, assigned jobs, risk assessment and productivity of the Commission Team and manage the commissioning job scope with supplier / OEM within budgeted Man Hours
• Prepares manpower organization to fulfill the commissioning schedule.
• Deploy and assign jobs and expectation to his engineers and supervisors
• Holds regular meetings with the team and other departments in the commissioning progress / issues affecting the test as well as meetings with the vendors to resolve any equipment related problems.
• Set productivity targets for his team, assess, identify and manage training needs for his team
• Plan department man power projections, and manage shortfall or excess resources.
• Manage departmental improvement and processes to improve quality of work.
• Manage E-Ops Team for Sea Trial and perform safety audits on departmental safety practices and employees.

Japanese Restaurant Operations Manager

Mukai Japanese Kaisendon

Job Overview

The successful candidate will be responsible for driving business growth, managing customer acquisition strategies, overseeing daily operations, maintaining service excellence standards, and ensuring the achievement of business performance objectives.

Key Responsibilities

• Manage the overall day-to-day operations of the beauty salon.
• Develop and implement business development strategies to increase sales revenue and customer retention.
• Conduct professional consultations and recommend suitable treatment programs and service packages to customers.
• Drive sales performance and achieve monthly revenue targets.
• Develop and execute marketing campaigns, promotional activities, and customer engagement initiatives.
• Manage customer relationships and maintain high customer satisfaction levels.
• Monitor appointment scheduling, service delivery standards, and operational efficiency.
• Source, negotiate and coordinate with suppliers and service providers.
• Manage inventory, stock control, procurement and cost management.
• Ensure compliance with workplace safety, hygiene and operational requirements.
• Analyse business performance and prepare operational reports and recommendations for business improvement.
• Support recruitment, onboarding and training of future salon personnel as business operations expand.

Requirements

• Minimum 5 years of relevant experience in beauty salon, aesthetic, wellness, slimming centre or related beauty industry operations.
• Experience in digital marketing, social media marketing and customer engagement initiatives.
• Proven experience in salon operations management and business development.
• Strong knowledge of eyelash extension services, body slimming treatments and beauty industry practices.
• Demonstrated ability to drive sales growth and customer acquisition.
• Experience in beauty consultation, treatment package sales and customer relationship management.
• Strong leadership, communication and interpersonal skills.
• Ability to work independently and manage multiple operational functions in a growing business environment.
  
  EA Personnel Name: Lucas Chang
  EA Personnel No: R1874043
  EA Licence No: 18C9495

1. Singapore Citizens or PRs are preferred;

2. It is best to have more than 3 years of work experience in BUSINESS DEVELOPMENT MANAGER relevant work experience.

3. The salary range is between SGD 2500-4900

4.Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at singjob@outlook.com or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193