Total 2,557 Manager job vacancies

Job Title: Quality Assurance (QA) Manager

Industry: Precision Engineering / Manufacturing

Employment Type: Permanent, Full-Time

Work Location: Woodlands

Role Overview

We are seeking a highly experienced Quality Assurance Manager to lead the quality function and strengthen the organization’s quality management framework. This role is responsible for ensuring product excellence, regulatory compliance, and continuous improvement across manufacturing operations. The successful candidate will oversee quality systems, drive operational discipline, and support a culture of high performance.

Key Responsibilities

Quality System Management

• Lead the Quality Department and maintain a robust quality management system.
• Serve as the primary point of contact for all quality-related matters with internal and external stakeholders.

ISO & Compliance

• Maintain and continuously improve the ISO 9001 quality management system.
• Ensure compliance with relevant quality and regulatory standards.

Process & Operational Excellence

• Develop, implement, and monitor QA/QC procedures to ensure product and process quality.
• Oversee and enforce 5S and other workplace quality standards.
• Identify quality issues and coordinate corrective actions with production teams, suppliers, and subcontractors.

Continuous Improvement & Reporting

• Collect and analyze quality data to identify trends and improvement opportunities.
• Prepare quality reports and maintain documentation for audits and reviews.

Team Leadership

• Train, supervise, and motivate QA/QC personnel.
• Ensure consistent application of quality standards and effective inspection and packing processes.

Qualifications & Skills

• Proven experience in quality management in a manufacturing or precision engineering environment.
• Strong knowledge of ISO 9001 and quality management systems.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to review data, identify trends, and drive process improvements.
• Strong leadership capabilities with experience managing QC teams.
• Effective communication and stakeholder-management skills.
• Familiar with multipoint cutter, miller, grinding wheel and EDM machines

Key Skills

• ISO 9001 & Quality Management Systems
• Process Optimization
• Stakeholder Engagement & Compliance
• Data-Driven Improvement
• 5S & Workplace Organization
• Documentation & Audit Readiness
• Team Leadership & Training

Role Details

• Position Level: Manager
• Minimum Experience: 5 years in quality management
• Work Arrangement: On-site (no flexible work option)

Project contract based (estimate project completion: 2027)

Construction Manager / Assistant Construction Manager

• Work Location: Changi, office at (Lavender area)
• Working days: 5.5 days 8am to 5pm, Alternate Saturday Full Day
• Salary: $7000 to $9000 (depends on experience)

Requirements

• Master or degree in engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 7 years of experience in construction experience.
• Experience in constructing jetty/pier/wharf.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCAD.

Job Description

• Overall responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Interface and coordinate with engineering supporting construction activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Manage and lead a group of engineers.
• Co-ordination with other departments on issues affecting project works.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management and attending project execution meetings with other managers.
• Select, guide and develop a multicultural labour force & management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.
• Ensuring quality assurance and iso standards are met on all construction related activities and ensure customer quality specifications are constantly met.
• Allocate capital and human resources to maximize productivity.
• Other ad-hoc duties required to carry out.

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Oversee the hiring and training food production personnel
• Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety
• Monitor every aspect of production to ensure compliance with established procedures and standards
• Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations
• Develop and promote new food products to boost sales and increase generated returns
• Allot work tasks to company staff according to their specialization and history
• Set production objectives and implement action plans for achieving set targets
• Conduct forecast to identify potential risks and contingencies in a proposed project
• Prepare periodic reports to update upper management on food production activities
• Create workshifts to ensure round-the-clock food production operations
• Maintain accurate inventory of raw materials and processed food products
• Ensure products and raw materials are stored properly at optimum conditions
• Carry out surveys to identify customer requirements and adjust to meet such needs

Job Responsibilities including but not limited to:

• Managing of the kitchen day to day operations, including planning and directing western food preparation
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 5 years of relevant experience in Western Restaurant / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Summary

Manage and coordinate daily operations to enhance workplace efficiency and team performance. Lead employee relations, support recruitment, resolve issues, and maintain strong customer and staff communication.

Responsibilities

• Schedule and coordinate meetings to ensure effective communication and planning across teams
• Conduct employee performance reviews to evaluate and support staff development and growth
• Build and maintain positive customer relationships to increase satisfaction and loyalty
• Participate in recruitment and dismissal processes to support workforce management and staffing needs
• Resolve workplace conflicts and issues promptly to maintain a productive and harmonious environment
• Address employee and customer concerns quickly to ensure smooth daily operations
• Develop and implement strategies to improve workplace efficiency and achieve organizational goals
• Manage phone correspondence to facilitate clear communication with internal and external stakeholders
• Liaise between managers, customers, and employees to coordinate activities and ensure accurate information flow
• Provide clear direction and guidance to staff to support operational objectives and team alignment
• Troubleshoot POS system issues to minimize downtime and maintain high service quality
• Support ongoing learning and development initiatives to enhance team members’ skills and capabilities
• Foster a respectful and inclusive team environment to promote collaboration and engagement

Job Summary

Lead and optimize operational management by improvingsystems, ensuring legal compliance, managing budgets, and supervising staff toenhance profitability and customer service quality.

Responsibilities

• Ensure all operations are conducted in a cost-effective and appropriate manner to support business goals
• Develop and implement improved operational management systems, processes, and best practices to increase efficiency
• Monitor organizational processes to maintain legal compliance and mitigate risks
• Formulate strategic and operational objectives aligned with company goals to drive performance
• Analyze financial data to identify opportunities for profitability improvement and cost control
• Manage budgets and forecasts to ensure financial targets are met and resources are allocated effectively
• Perform quality control checks and monitor production KPIs to maintain high standards and operational excellence
• Recruit, train, and supervise staff to build a competent and motivated workforce
• Identify and implement initiatives to enhance the quality of customer service and satisfaction

Preferred competencies and qualifications

• Proven work experience as Operations Manager or in a similar role
• Knowledge of organizational effectiveness and operations management principles
• Experience in budgeting and forecasting financial performance
• Familiarity with business and financial principles to support decision-making
• Excellent communication skills to facilitate clear and effective interactions
• Leadership ability to guide teams and drive operational success
• Outstanding organizational skills to manage multiple priorities efficiently
• Diploma in Business or Operations

Tooling & Engineering Management

• Lead Tool & Die Toolroom operations from design through fabrication, tooling approval, and production handover.
• Manage tooling development projects and New Product Introduction (NPI) activities.
• Review and interpret engineering drawings, blueprints, and 3D CAD models.
• Oversee tool, jig, fixture, and die design activities to meet production and quality requirements.
• Coordinate tooling fabrication, modification, troubleshooting, and continuous improvement initiatives.

Project Management

• Lead Engineering Development teams from project initiation through project approval for die casting-related programs.
• Coordinate with customers, suppliers, and internal stakeholders on engineering and project requirements.
• Conduct project reviews, engineering discussions, and technical negotiations.
• Monitor project schedules, costs, risks, and deliverables to ensure successful execution.

Manufacturing & Process Support

• Provide technical support for die casting, plastic injection molding, press tools, and related manufacturing processes.
• Apply Design for Manufacturing (DFM) principles to improve product manufacturability and efficiency.
• Support production troubleshooting and process optimization.
• Assist the Commercial Team in project estimation, costing, and quotation activities.

Quality & Compliance

• Ensure compliance with ISO 9001, IATF 16949, and company quality management systems.
• Support APQP, PPAP, PFMEA, and other manufacturing quality documentation requirements.
• Ensure tooling and manufacturing activities meet customer specifications and regulatory standards.
• Promote continuous improvement and best practices throughout engineering and production operations.

Documentation & Reporting

• Prepare and maintain engineering reports, project documentation, and technical records.
• Review tooling designs, specifications, and process documentation.
• Provide regular project and performance updates to management.

Training & Development

• Mentor and guide engineering, tooling, and production personnel.
• Develop technical competencies within the team.
• Drive adoption of best practices in tooling, project management, and manufacturing processes.

What we're looking for

• Diploma or Degree in Mechanical Engineering or a related discipline.
• At least 10 years experience in a die casting, plastic injection molding, metal stamping or related manufacturing industries.
• Minimum 5 years of project management experience, preferably in New Product Introduction (NPI) projects.
• Experience leading cross-functional teams and managing customer and supplier relationships.
• Knowledge of manufacturing processes, including CNC machining, EDM, wire cut, grinding, drilling, and turning.
• Familiar with Design for Manufacturing (DFM) principles.
• Working knowledge of 3D CAD software such as Creo, UG NX, SolidWorks, or equivalent.
• Familiar with quality and automotive standards, including ISO 9001, IATF 16949, APQP, PPAP, and PFMEA.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, and Outlook).
• Strong problem-solving, decision-making, and communication skills.
• Able to work independently and manage multiple projects effectively.
• Willing to travel as required for customer meetings and project discussions.

If you're ready to take the next step in your career and make a significant impact, join us now!

We regret that only short-listed candidates will be notified.

Senior Contracts Manager

Work Location: Changi, Project Office at Lavender area
Working days: 5.5 days 8am to 5pm, alt sat full day
Salary: $8000 to $10000 (depends on experience)

Requirement:

• Bachelor’s or Master’s degree in Construction Management, Quantity Surveying, Civil Engineering, Law, or a related field.
• Minimum of 10 years’ experience in contract management within the construction industry. 
• Proven track record in leading contract teams and managing tenders for large-scale projects.
• Strong knowledge of construction law, procurement practices, and industry standards.
• Proficiency in contract management software and the MS Office Suite.

Job Description

• Involve in Leadership & Team Management to lead, mentor, and develop the contracts team to achieve departmental and project goals.
• Allocate resources effectively and ensure high performance across contract administration and tendering functions.
• Involve in Contract Management, including drafting, reviewing, and negotiating contracts with clients, subcontractors, and suppliers, and ensuring compliance with contractual terms and conditions.
• Draft, review, and manage contractual correspondence and agreements, and maintain accurate records and document registers.
• Collaborate with project teams to resolve contractual issues.
• Ensure compliance with legal, regulatory, and company standards.
• Identify and mitigate contractual risks while safeguarding the firm’s interests.
• Manage claims, variations, and dispute resolution processes.
• Involve in Tendering & Business Development by directing the preparation, review, and submission of tenders for new projects.
• Analyze tender documents, specifications, and drawings to identify risks and opportunities.
• Collaborate with project managers, estimators, and technical teams to develop competitive bids.
• Support strategic business growth by securing profitable projects.
• Involve in Overall Commercial Oversight to monitor project budgets, cash flow, and financial performance related to contracts.
• Provide commercial advice to senior management and project teams.
• Ensure timely invoicing, payment collection, and contract close-out.
• Involve in Stakeholder Engagement to build and maintain strong relationships with clients, consultants, subcontractors, and suppliers.
• Represent the firm in negotiations and industry forums.
• Act as the primary point of contact for contractual matters.
• Perform other ad-hoc duties as assigned by superiors.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

OVERVIEW

This position will take lead account management and provide support for major Japanese accounts and to promote the growth of the logistics business in NX. This is to establish NX's position in the South Asia and Oceania (SAO) markets, of which Japanese customers accounts for the majority of NX's income.

Take charge of accounts that includes FMCG accounts, apart from the 5 major growth verticals.

Understand the annual industry-specific sales targets set by the Head Office and SAO and to take accountability to achieve the targets in SAO. Set and plan the necessary activities and drive them to completion.

Formulate and implement marketing activities and sales strategies for each industry account in SAO. Collect and analyse market trends and drive results.

Expand NX’s business by supervising, supporting, and leadingregional activities through cooperation and communication with other country teams. Carry out sales activities to customers at locations outside of Singapore.

JOB PURPOSE

• Acts as the primary contact for multi-Geo and/or multi-product customers.
• Maintain day-to-day interaction with customers to ensure operational execution of customer requirements to resolve customer issues, identify ways to improve service and add value to the relationship.
• Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.
• Champion and represent the customer’s business requirements in the organization.
• Improve the service to the customer and profitability to the organization.
• Ensure that NX’s performance to the customer is within agreed performance and costs levels.
• Act as liaison between the customer and the various NX SAO division.

KEY RESPONSIBILITIES

Sales and account management for existing customers

• Lead sales activities in SAO in accordance with global or regional guidelines and manage the activities of sales teams in each country.
• Investigate and explain the organizational roles and functions of NX in each country within the SAO by account. Formulate sales activities and strategies with action plans from a global perspective and cooperate with relevant divisions outside of SAO. This must include investigation and identification of customers’ decision maker in each business segment such as FWDG and DC operations.
• Discover, through investigation and analysis, the potential of each new businesses for accounts worked on. To develop, list, create sales plans and execute them for each target account.
• For sales in each country, propose appropriate strategies and solutions to each customer. Monitor and track the actions of the pipeline that will be maintained in each country.
• Focus on selling to the regional control department and Japanese customers in sales activities.
• Manage accounts at global (regional) companies, provide customer support, and coordinate for global requests.
• Handle existing customer inquiries, RFQs, address quality issues, and analyze and report on improvements.
• Build and maintain relationships with customers and take lead in addressing quality issues with the countries.
• Conduct marketing activities and improvement plans for each country, for both internal and external requests.
• Establish, develop and maintain good relationships with customers through all sales activities.

Approach to new customers and market research

• The job involves more than just existing accounts; it also requires researching and developing relationships with new target companies.
• Marketing in each country within the region is done through sales activities. To collect information from various sources, internally and externally, to analyze distribution potential and trends in each country, including desktop research.
• Coordinate and support with regional operating companies and internal divisions outside of SAO to build sales processes that are customized for each customer's organizational structure.
• Regularly lead and join sales meetings in each country, create strategies and tactics for sales, oversee progress, and summarize and report the situation.
• Lead sales processes, including lateral development of success stories. Lead countries by preparing and updating sales materials.
• Manage and finalize contract documents with new business partners.

Other activities marketing, product planning, etc.

• Reporting own sales activities to the CRM system and motivate countries to regularly update the CRM system additionally.
• Create sales activity and revenue reports for sales management independently of CRM input, such as during visits by upper management to customers.
• Work closely with the business divisions of air, ocean, truck, and warehouse to grasp market conditions and trends, and share this information internally and externally.
• Assist marketing through hosting events, attending meetings, promoting sales for brand recognition, and supporting campaigns. Contribute to sales promotion by actively participating in webinars, exhibitions, etc.
• Plan and develop schemes that offer new products and new value.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s Degree
• Minimum 10 years’ experience in freight forwarding / multimodal sales or account management.
• Experience in regional or global sales and promotion.
• Experience in dealing with global accounts and the ability to build relationships with key opinion leaders and procurement and quality personnel in the region.
• Strong negotiation and sales skills with ability to provide education and training in sales and cargo handling.
• Ability to communicate in Japanese language with Japanese account clients and Japan Headquarters.

ATTRIBUTES OF THE CANDIDATE

• Places importance on goals and proactive in achieving them.
• Good time management skills, able to meet deadlines and work under pressure.
• Flexible and able to adapt to changing priorities.
• Strong organizational and process skills.
• Strategic planning and business development skills.
• Has autonomy, teamwork and can maintain a mindset that makes working as part of a team enjoyable.
• Good interpersonal and communication skills.

Job Summary:

The Education Operations Manager is responsible for overseeing the overall teaching quality and operational targets across multiple school locations. This role ensures effective teacher training, curriculum development, and competition planning to enhance the education experience and achieve key performance metrics.

Key Responsibilities:

1. Achievement of Teaching & Operational Goals

• Ensure the completion of all teaching and operational KPIs across 6 campuses.
• Monitor and analyze performance data to drive improvements in education delivery and student satisfaction.
• Collaborate with school managers to optimize resource allocation and teaching schedules.

2. Teacher Training & Development

• Design and implement training programs to enhance teachers’ instructional skills and methodologies.
• Conduct regular workshops, coaching sessions, and evaluations to ensure teaching excellence.
• Develop a structured onboarding process for new teachers.

3. Curriculum Development & Enhancement

• Oversee the refinement and standardization of course materials and lesson plans.
• Ensure that all course content is engaging, up-to-date, and aligned with educational standards.
• Gather feedback from teachers and students to continuously improve curriculum effectiveness.

4. Competition Planning & Training

• Develop a structured plan for academic competitions, including preparation timelines and training sessions.
• Provide strategic guidance and resources to teachers and students for competition readiness.
• Track and evaluate competition performance to enhance future training programs.

Qualifications & Skills:

• Bachelor’s degree or above in Education, Management, or a related field.
• Minimum 3-5 years of experience in education operations, training, or academic management.
• Strong leadership and project management skills.
• Experience in curriculum development and teacher training.
• Excellent communication, organizational, and problem-solving abilities.
• Familiarity with academic competitions and student engagement strategies.

Business Development Executive / Manager (Freight forwarding Hunter sales)

5 days, 9am- 5.30pm

Address: UE Square Singapore 239920 (Fort Canning)

Salary: up to $5500 depends on experience + Commission, Basic salary can nego if good experience

Job scope:

• Improve company’s market position and achieve financial growth
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Identify target customers, initiate own sales calls, pursue them and ultimately convert them into clients
• Working with Finance and Indoor Sales team on payment issues and follow up on payment with clients
• Build and maintain a pipeline of business
• General profit in line with set KPIs
• Prepare sales planning, and forecasting activities
• Sourcing of rates from carriers, hauliers, offices and worldwide agents
• Interact and maintain relationship with subcontractors like carriers, coleaders and trucking companies etc
• Maintain effective teamwork with members of the Indoor Sales, Business Development team and other functional teams
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Support the sales strategy set by the Head of Business Development in conjunction with the Management 
• Contributes to team effort by accomplishing related results as needed
• Successfully work across teams (internal and external) to overcome challenges and achieve objectives
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook
• Reporting and documenting of all sales activities with company’s internal system

Requirements:

• Minimum 2-3 years of hunter sales / business development experience in freight forwarding industry
• Proven track record and good networking with carriers, coleaders and trucking companies etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Responsibilities

1. Cold calling and lead generation to source for new residential and commercial carpentry / renovation projects.
2. Meet potential clients, understand their renovation requirements, space usage, design preferences, budget, and timeline.
3. Prepare sales quotations and proposals for carpentry works such as kitchen cabinets, wardrobes, feature walls, TV consoles, office cabinets, customised furniture, and other built-in works.
4. Coordinate with designers, project managers, site supervisors, carpenters, suppliers, and subcontractors to ensure client requirements are properly communicated and fulfilled.
5. Conduct site visits and measurements where necessary to assess project requirements and provide practical recommendations.
6. Follow up with leads and existing clients to close sales, maintain relationships, and secure repeat business or referrals.
7. Negotiate pricing, payment terms, project scope, and delivery timelines with clients while protecting the company’s profit margin.
8. Monitor project progress after sales confirmation and assist in resolving client concerns, variation orders, or after-sales issues.
9. Maintain accurate sales records, client information, quotations, contracts, and project updates.
10. Achieve monthly and yearly sales targets set by the company.
11. Keep up to date with market trends, renovation styles, material options, carpentry finishes, and competitor pricing in Singapore.

Job Requirements

Sales-driven and target-oriented, with the ability to generate leads, follow up consistently, and close deals.

Good knowledge of carpentry, renovation, interior fitting-out, built-in furniture, or related construction works will be an advantage.

Able to understand basic floor plans, measurements, site conditions, and customer requirements.

Strong communication and negotiation skills, with the ability to explain product details, pricing, timelines, and work scope clearly to clients.

Able to coordinate effectively with internal teams, carpenters, designers, contractors, suppliers, and clients.

Responsible, organised, and able to manage multiple client enquiries and projects at the same time.

Must be prepared to work on weekends and public holidays when required, especially for client meetings, site visits, or project handovers.

Possess good customer service attitude and able to handle client feedback professionally.

Prior experience in carpentry sales, renovation sales, interior design sales, furniture sales, or construction-related sales is preferred.

Possess own transport will be an advantage due to the need for site visits and client meetings.

Able to work independently and as part of a team in a fast-paced SME environment.

Adcellence Services

EA License No: 24C2596

Desmund Wong I Registration No: R24126424

Job Summary

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• Ability to source and acquire New to Bank clients.

• Strong prospecting and networking skills.

• Capability to identify business development opportunities and grow market share

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual affluent coverage segment prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• Collaborate and coordinate across departments to ensure smooth client onboarding and servicing.

• Ability to adapt to changing business priorities.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

• Relationship Managers

• Sales Team Managers / Market Heads

• Compliance, Fraud Risk, AML, FCC and CDD teams

• Priority Banking and Priority Private Segment

• Relationship Service Managers

• Banking Operations.

Our Ideal Candidate

• 2+ years of Client Acquisition Experience

• Degree holder

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience

• Experience in Managing Greater China markets

• Good understanding and command of Mandarin as the incumbent will be supporting Greater China markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Oversee and manage daily operations of the restaurant.
• Recruit, train and supervise both front of house and back of house staff.
• Ensure full compliance of all statutory regulations, hygiene and company policies
• Handle customer feedback professionally, resolve operational issues promptly and maintain high service standards