Total 58 Manager job vacancies in SYDNEY

• Set and execute the HLS channel strategy and plan, aligned to Group Distribution and National Sales objectives. 
• Drive HLS broker headcount growth and productivity, partnering closely with Talent Acquisition and state leadership. 
• Lead, coach and develop the HLS leadership team to lift performance, capability and accountability. 
• Use data, dashboards and coaching to improve conversion, efficiency and Find, Buy, Own penetration across the HLS funnel. 
• Build a strong, values led culture focused on performance, engagement, inclusion, risk and customer outcomes. 

Key Performance Indicators 

Success in this role will be measured against: 

• HLS Settlements - delivery to North Star targets (volume and value). 
• Broker Headcount - actual versus plan, including sustainable ramp and productivity. 
• Sales Conversion - from Appointment to Lodgement and from Lodgement to Settlement. 
• Find, Buy, Own Penetration - uptake of Aussie Homes, Aussie Conveyancing and other integrated services. 
• Customer NPS - customer advocacy and experience across the HLS channel. 
• Engagement and Culture - leadership rhythms, participation in key events and channels, engagement outcomes and retention across HLS. 

The Opportunity

Flywire is a fast-growing fintech enabling high-stakes payments worldwide. As the Senior Manager, APAC FP&A, you will report directly to the APAC CFO and play a key role in driving the region’s continued growth. In this role, you will act as a trusted business partner, transforming complex financial data into actionable strategies that enhance revenue and operational efficiency across our most dynamic markets.

What You'll Be Doing

• Financial and Strategic Expertise: Apply strong business and financial acumen, along with excellent analytical and strategic planning skills, to communicate complex financial information clearly and concisely.

• Metrics & KPIs: Understand and manage business and operational metrics, linking them to financial and strategic outcomes.

• FP&A & Forecasting: Leverage experience in FP&A or predictive modeling to balance the art and science of forecasting, driving actionable insights and results.

• Project Management: Lead complex, cross-functional initiatives across multiple stakeholders with strong project management skills.

• Collaboration & Communication: Act as an individual contributor while being collaborative, diplomatic, and flexible, with excellent oral and written presentation skills.

Business Partnership

• Support APAC regional and global stakeholders by working across complex datasets and providing clear insights into financial performance.

• Collaborate with teams across finance, analytics, product, sales, and marketing to deliver ROI analyses, understand financial goals, product roadmaps, and sales productivity metrics.

Financial Modeling & Analysis

• Develop, maintain, and analyze scalable financial models for forecasting, budgeting, and reporting.

• Contribute to long-range planning, annual budgets, and regular financial forecasts.

• Consolidate APAC regional financial results to ensure accuracy and insight-driven reporting.

Commercial Intelligence & Unit Economics

• Analyze financial performance, identify trends, and provide recommendations to improve results.

• Support business case modeling and in-depth analyses of strategic initiatives.

• Evaluate the profitability of countries, channels, payment corridors, verticals, and products; analyze customer lifetime value (LTV) and cost of acquisition (CAC).

• Identify opportunities to grow and optimize the business through analytics, financial modeling, and business case development.

Operational Excellence

• Partner with central finance teams to continuously improve financial models, data integrity, and financial systems.

• Drive automation of manual reporting processes to enhance efficiency and accuracy.

We’re looking for a driven Business Development Manager to join our high-growth lighting portfolio, specialising in Sports and Transport sector for major commercial and infrastructure projects.

If you're stuck in a role with limited growth, restricted territory, or repetitive product lines. This is your chance to move into a space where your projects are bigger, your influence is stronger, and your work becomes something you’ll actually see in the real world.

You’ll work closely with Engineers, Architects, Lighting Designers, Specifiers, Contractors, Developers and End-users, supported by an in-house team of lighting designers, engineers, and technical experts who elevate your credibility and help you win.

This division already has a strong market presence which can be very lucrative for the right person.

Key Responsibilities

• Build and manage a strong pipeline of commercial, public, and infrastructure lighting projects across NSW

• Manage the full sales cycle from prospecting to closing and project handover.

• Collaborate with internal design and engineering teams to deliver high-quality tailored solutions.

• Strengthen relationships with architects, specifiers, engineers, contractors, and councils.

• Represent the company at meetings, site visits, and industry events.

• Maintain structured CRM records and provide insight into market trends and opportunities.​​​​

What We’re Looking For

• Someone who wants more growth, more responsibility, more exciting projects.

• A proactive BDM who loves being on the road and building client relationships.

• A problem-solver with a consultative, solutions-focused sales approach.

• A team player who collaborates well with technical specialists.

• Someone who takes pride in seeing their projects come to life in public spaces.

What We Offer

• A strong pathway to future senior roles as the division grows.

• Exposure to high-value lighting solutions

• Backed by a Tier 1 national brand with local manufacturing.

• Work with a multi-disciplinary team evolving toward smart lighting & controls.

• Competitive salary + bonus structure.

• Flexible work arrangements and autonomy to build your territory.

• Health & wellbeing support, additional leave benefits, and ongoing training.

This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare. 

Our Mission

Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all care providers. We strive to achieve this through Australia’s leading healthcare marketplace, bringing together over 4 million active Australians, and more than 10 thousand practitioners that are powered by our technology - and growing.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

The purpose of this Digital Media Sales Manager role is to drive revenue growth through the sale of Healthengine's digital media products, including eDMS, consumer newsletters, display advertising, campaigns and Practice store advertising, to agencies, pharmaceutical companies, government health bodies, and direct advertisers. 

You will own the end-to-end sales cycle for these products, build deep relationships with digital media agencies, and position Healthengine's unique health-audience reach as a premium advertising channel across pharma, government health, consumer health, and allied health verticals.

Responsibilities:

• Digital Media Sales and Revenue Growth:
  • Develop and execute a go-to-market strategy to grow media revenue from agencies, pharmaceutical companies, government health departments, consumer health brands, and direct advertisers.
  • Build, manage, and convert a robust pipeline of media sales opportunities using Insertion Orders and campaign briefs aligned with Healthengine's media proposition and audience reach.
  • Manage both project-based campaign sales (e.g. seasonal flu, vaccination awareness, clinical trial recruitment) and ongoing/recurring media placements to build a stable, growing revenue base.
• Agency and Advertiser Relationship Management:
  • Build and nurture deep relationships with digital media agencies, and strategically expand partnerships (e.g. media planning, buying, and specialist health agencies) to grow share of wallet across pharmaceutical, government, and consumer health clients. 
  • Act as the primary point of contact for agency partners, understanding their campaign objectives, briefing cycles, and media planning workflows, and matching them with Healthengine's media inventory and audience capabilities.
• Campaign Consultation and Solution Selling:
  • Conduct needs analyses with agencies and advertisers to understand campaign goals (awareness, lead generation, HCP engagement), target audiences (consumers or healthcare providers), and success metrics (CPM, CPL, CTR, open rates).
  • Develop tailored media proposals and packages — combining eDM, display, newsletter, and performance products as appropriate — to deliver measurable campaign outcomes.
  • Present compelling media kits, audience insights, and post-campaign performance reports to win new business and secure renewals.
• Pipeline Management and Forecasting:
  • Maintain an accurate and up-to-date sales pipeline in Salesforce, tracking all media sales opportunities from brief/lead through to signed Insertion Order and campaign delivery.
  • Forecast media revenue accurately across Signed IOs, Ongoing Campaigns, Performance Campaigns, and Pipeline, and consistently meet or exceed monthly and quarterly targets.
• Cross-Functional Collaboration:
  • Work closely with the Content and Marketing teams to ensure media products (eDMs, blog content, newsletter placements) are delivered to a high standard and aligned with advertiser expectations.
  • Collaborate with Product and Engineering on display advertising capabilities, platform ad placements, and new media product development.
  • Partner with Revenue Operations to ensure smooth campaign execution, billing (including monthly and quarterly invoicing), and reporting.
  • Provide market feedback to leadership on media pricing, competitive landscape, agency trends, and emerging digital media opportunities.

About You

You're the kind of person who takes accountability in a fast-paced, autonomous and flexible environment. Fast may be your default (like us!) but you never, ever compromise on what’s important, willing to take a steady, more informed approach when it comes to maintaining the trust of our team and customers. You handle change like a pro, and continuous improvement is a way of life. You are not afraid to speak up and share your thoughts respectfully, with the intention of making positive change. You take initiative and drive your own learning journey without waiting for someone to point you in the right direction. And ultimately, you care: about people, health and innovation. 

Experience you’ll bring:

• 5+ years of experience in digital media sales, with a strong preference for candidates who have sold eDMs/email campaigns, digital display advertising, sponsored content, newsletter sponsorships, or performance/lead generation (CPL) campaigns.
• Proven track record of meeting or exceeding media revenue targets and closing deals with agencies and direct advertisers.
• Direct experience working with digital media agencies is essential — understanding agency buying processes, Insertion Order workflows, campaign briefing cycles, and media planning is a must-have.
• Prior experience in a digital media sales role at a publisher, ad network, health media platform, or digital health/wellness media company is highly preferred.
• Experience selling to pharmaceutical companies, government health bodies, or healthcare advertisers is a strong advantage.
• Experience managing a portfolio of both project-based (campaign) and ongoing/recurring media revenue is preferred.
• Hands-on experience with Braze for campaign execution, audience segmentation, and eDM delivery.
• Proficiency with Google Ad Manager (GAM) for managing display ad inventory, trafficking campaigns, and reporting on ad performance.
• Experience with Adobe Creative Suite or Adobe Experience Cloud tools for working with creative assets, campaign analytics, and digital content workflows.
• Proficiency with CRM tools — Salesforce and/or HubSpot — for managing media sales pipelines, IO tracking, and revenue forecasting.
• Strong ability to analyse campaign data, build compelling media proposals, and articulate ROI to agency and advertiser clients.

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry. 

In addition to an array of growth opportunities, we also offer:

• A hybrid workplace that offers flexibility to balance work and life
• A vibrant social calendar of events, quarterly team-building activities and more
• Unlimited coffee and snacks, and a subsidised vending machine in our Perth office 
• Awesome discounts and salary packaging options through our benefit partner, Maxxia
• Access to learning resources to develop your personal and professional skills 
• Workplace wellness program, including extra leave and access to EAP and other wellbeing resources
• Extra leave so you can recharge and focus on your wellbeing 
• Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2025/26.

Diversity and inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

The role is responsible for delivering audit reviews across Technology operational risk and key transformation Projects for a range of TAL business units. This includes identifying key findings and insights as part of the reviews. There will be an opportunity to regularly engage with senior business stakeholders to represent the Internal Audit function.

In this role you will:

• Provide assurance through planning and delivering Technology focused audits, and occasionally supporting transformation Project related Internal Audit reviews
• Identify and reporting key findings and insights from those reviews
• Communicate audit activity including key findings and insights to key stakeholders
• Manage engagement with internal audit team members, key stakeholders and auditees through the audit review process
• Issue follow-up and validation of management action plans taken to resolve audit recommendations
• Assist in management reporting including overall status of audit activity and open issues
• Promote the enhancement of the organisation’s risk and control environment.

• Grow and nurture your State teams to be the creators of exceptional customer experience, service, and hosting spaces where customers feel welcome every time.
• Lead the effective delivery of the State-wide strategy, translating brand priorities into actionable plans that inspire our teams and brings energy to our Stores.
• Own the P&L with customer insights, products, planning and trade knowledge being core to successful delivery of financial outcomes in your State

Based in NSW covering 370+ stores, 11 Area Managers and 2800+ team members, BWS State Manager is a pivotal leadership role that will lead a diverse team of leaders across the State, leveraging data-driven insights to enhance the BWS experience while maintaining a high-standard of  safety, team engagement, and financial sustainability. 

Reporting to the General Manager of Store Operations, you will act as a strategic advocate for the brand, ensuring BWS continues to thrive in a complex, highly regulated retail environment. This is a Permanent position, based in NSW.

Applications close: Monday 6th April.

A day in your life as the BWS State Manager

This is a high-influence role where you sit at the heart of our National Operations Leadership Team. You won't just manage a State; you will shape the future of BWS by:

• Strategic Stewardship: Contributing to the overarching BWS Strategy and cascading actionable plans that align state performance with national ambitions. You will use data-driven storytelling to build consensus and influence strategic activities across the brand.
• Commercial Mastery: Driving the retail scorecard by delivering sales, margin, and EBIT results while analyzing industry trends to identify new growth opportunities.
• Championing the "Voice": Elevating both Voice of Customer (VOC) and Voice of Team (VOT) by leveraging data insights to meet evolving customer expectations and drive inclusion.
• Leading Leaders: Inspiring a team of up to 11 direct reports through proactive capability building, workforce skill analysis, and robust succession planning for future leaders.
• Innovation & Strategic Growth: Identifying innovation and growth opportunities, while proactively mitigating operational risks and navigating complex initiatives to keep us future fit.
• Safety & ESG Advocacy: Role-modeling a high-standard safety culture and an inclusive environment that demonstrates care for our product, planet, and people.

Bonjour! Step into a world of refined service and vibrant energy as our Assistant Bars Manager, where every detail contributes to an elevated guest experience. In this role, you will support the recruitment, training and development of our passionate ambassadors, nurturing a team culture that reflects warmth, sophistication and genuine care. You will lead by example on the floor, delivering seamless, friendly and professional service that embodies a true luxury experience.

Working collaboratively across the hotel, you will ensure clear and effective communication between departments, creating a harmonious flow that enhances each guest journey. You will play a key role in the day-to-day operations of our bars, driving both consistency and innovation, while ensuring your team is confident and knowledgeable across all menu offerings to maximise guest satisfaction and sales opportunities.

With a keen eye for detail and a passion for excellence, you will also contribute to the ongoing development of our Food and Beverage strategies, helping to shape memorable experiences that delight and inspire. This is your opportunity to grow within a dynamic environment where your leadership, creativity and dedication to luxury service will truly shine.

Moving into our Customer Service Team Lead role you will provide day-to-day management for the Customer Service Team in their respective region and be a friendly and efficient first point of contact for all visitors to our facilities.   

As our Customer Service Team Leader, you will also act as the first escalation point for all matters relating to the team, facility, service requests and incident management to ensure the highest standards of customer satisfaction are achieved. Championing this role, you will also be responsible for managing front of house relations across multiple sites.  

• Working location: Sydney
• Working arrangement: Onsite, Monday to Friday, 8am to 4pm or 7am to 3pm

Some of the tasks you’ll be responsible for:  

• First-line people management across multiple sites – regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.   
• Manage last minute shift changes, sourcing solutions to cover unplanned leave    
• Ensuring adequate resourcing of staff, manage leave requests and design and manage the staff roster   
• Managing front of house across multiple sites   
• Acting as the first point of escalation for your team, providing efficient and effective resolution to issues    
• Continuous improvement reviews for processes and best practices.  

We currently have multiple opportunities across Australia, at all levels of experience, as our project pipeline continues to expand.

These roles will play a key part in strengthening our Ports & Maritime leadership capability nationally, particularly as we continue building our senior technical, design and project management presence.

How you’ll make a difference

• Lead the design management and delivery of ports and maritime infrastructure projects, including port expansions, marine structures, coastal infrastructure and waterfront developments.
• Own and manage packages of work, taking accountability for scope, program, technical delivery and client outcomes.
• Coordinate with AECOM teams across Australia and and across the globe, leveraging our design capability to deliver complex maritime infrastructure projects.
  Act as the client interface, building trusted relationships with port authorities, government agencies and private sector clients.
• Manage project delivery end-to-end, including design and commercial management, programme coordination and multidisciplinary technical integration.
• Provide leadership across maritime and coastal engineering disciplines, ensuring designs align with industry standards and best practice.
  Support the growth of AECOM’s Ports & Maritime capability globally, mentoring engineers and strengthening delivery teams.

Forward with Cuscal.  
 
Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.     

 At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.    

We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.    

We are looking for a commercially minded Product Manager to to help grow and shape our Acquiring business as it scales. 

The Acquiring team @ Cuscal is responsible for building products to drive seamless payment experiences for our clients across card present, mobile, web and in-app. Our advanced payment processing platform ensures seamless handling of various payment methods, while our reliable infrastructure and technology that integrates with our client’s systems enables businesses to accept payments with ease. Additionally, we take measures to ensure the security of every transaction, allowing our clients to have confidence in every transaction.  

Reporting to the Head of Acquiring, the Product Manager’s role is to drive the strategic vision for the product and be accountable for product performance and P&L.  Product Managers are the ‘voice of the customer’ to internal stakeholders and ensure their needs are met and will partner closely with the product owner and squad to deliver on the product roadmap. 

About the Role: 

• Drive the commercial success of Cuscal’s Acquiring products.    

• Identify growth opportunities in new market segments and new payment methods (including emerging acceptance types).  

• Translate strategy into clear product direction, roadmap intent, and go‑to‑market stories.   

• Shape and lead product narratives in partnership with Product Marketing.  

• Initiate and lead conversations with clients, partners, and internal stakeholders.   

• Work closely with delivery‑focused product leaders to turn outcomes into execution - without owning day‑to‑day delivery.  

• Help build Cuscal’s Acquiring profile internally and externally as the business scales. 

About You: 

You are a commercially minded product leader who enjoys building and scaling platform products. You balance strategic thinking with hands‑on delivery, engage confidently with stakeholders, and bring energy to fast‑moving environments where progress matters. Strong candidates will have:  

• A strong commercial instinct, with the ability to identify opportunities and act decisively.  

• Experience as a Product Manager or in a similar role within payments, financial services, banking, or technology. 

• Experience working on B2B infrastructure or platform‑based products, where scale, reliability, and integration are core to the value proposition.  

• Demonstrated capability in shaping product strategy and go‑to‑market narratives, beyond backlog management. 

• Confidence engaging with clients, partners, and senior stakeholders.  

• A curious mindset and the ability to learn quickly, with deep acquiring knowledge able to be developed over time. 

• A track record of performing well in growth environments where momentum matters. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Head of Service Provider Management, Investments, leads the investment function delivery for vendor relationship management, commercial renewals, renegotiations and invoicing, procurement & project team vendor support, and regulatory compliance. The role works for Rest members and achieves outstanding internal and external relationships with Rest colleagues and service providers, and achieves world class vendor management, including cost savings in members best financial interests.

Reporting to the General manager, Investment Governance, this role leads and coordinates the service provider management and Know Your Customer (KYC) counterparty team. The role takes an active approach to managing the relationships with the investment team service providers and vendors, builds and implements the processes and structures to achieve world class service provider and vendor management, and ensures compliance to Rest’s centrally developed service provider management policies and guides.

• Lead, manage and inspire the Service Provider Management and KYC counterparty team, supporting planning, prioritisation, process improvement and innovation, capacity, capability, high performance, collaboration and partnering.  
• Provide service provider management and procurement expertise, working with business owners and leads, subject matter experts (SMEs), project teams, and supporting the general manager, investment governance.
• Lead key service provider and vendor relationships, including commercial negotiations, in partnership with the business owner or business lead and SMEs & Procurement, communicating achievements, challenges and ongoing management outcomes
• Lead the implementation of Rest’s service provider management policies and procedures within investments, including those related to CPS230 compliance including due diligence and ongoing governance, and any other relevant regulatory and legislative obligations, and Rest’s strategic objectives. 
• Achieve vendor cost reductions and track financial metrics, working closely with the Finance to secure competitive commercial outcomes, support investment cost forecasting, and demonstrate measurable member best financial interest value.
• Prepare and present the required and appropriate reporting to the management investment leadership team, the management investment risk committee and any other relevant governance reporting to support business outcomes.

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

The Service Provider Manager, Investments, is part of a small high performing service provider team covering vendor relationship management, commercial renewals, renegotiations and invoicing, procurement & project team vendor support, and regulatory compliance. The role works for Rest members and achieves outstanding internal and external relationships with Rest colleagues and service providers, and achieves world class vendor management, including cost savings in members best financial interests.

Reporting to the Head of Service Provider Management, Investments, this role takes an active approach to managing the relationships across the investment team service providers and vendors. The role supports the Investments function’s service provider and vendor management capability, to enable Rest Investments to become world class. Critically, this role will ensure compliance to Rest’s centrally developed service provider management policies and guides.

• Build effective relationships with Rest’s material service providers, non material service providers, and other vendors to ensure services are meeting the required standards and Rest is achieving value for money.
• Build effective relationships and communicate well with the Investment team Business Owners, Business,Technology and Data Leads, and other key subject matter experts and users to ensure ongoing services are maintained and the investments function is ready to undergo contract renewals, and re-negotiations.
• Determine service levels for the Service providers within the remit, working with the Business owners to agree the key performance indicators and run governance to review and report on service providers adherence
• Work closely with the Rest Procurement and Supplier Governance team, supporting the implementation of the Rest Supplier Governance policies, and guidelines across vendors, including those related to CPS230 regulatory compliance.
• Drive both healthy vendor relationships and cost savings on behalf of Rest’s members, tracking spend, being across invoicing, user licences, and work closely with the Investment Finance Partnering team to ensure costs and cost savings are budgeted for and forecasted.
• Apply innovative solutions to the overall management of investment service providers, working with the Service Provider team and outside of the team to achieve results, this includes service provider due diligence.
• Lead or participate in any other tasks which help support the Investments function better manager service providers and other vendors.

As the Reservations Manager, you will lead the day to day operations of our Reservations Department, ensuring seamless processes, exceptional service delivery, and maximised revenue opportunities. You’ll coach and support a dedicated team, collaborate closely with key internal stakeholders, and play a pivotal role in forecasting, reporting and strategic decision making.

This is a fantastic opportunity for a driven leader looking to take the next step in their career within a dynamic, supportive, and growth‑focused environment.

What You’ll Be Doing

• Lead, mentor and develop the Reservations team to achieve service excellence and revenue targets.
• Manage occupancy forecasting, monthly objectives and revenue strategies in partnership with Management.
• Handle all incoming reservation enquiries professionally while maximising upsell opportunities.
• Monitor and manipulate room availability, rate structures and inventory across PMS, GDS and online platforms.
• Conduct regular yield meetings and collaborate with Sales, Front Office and Revenue teams.
• Oversee group bookings, special allocations and promotional inventory.
• Ensure high accuracy of all reservation data, communications and reporting.
• Act as an Accor ambassador, promoting our services and brand values internally and externally.

As Investment Product Manager, you’ll play a vital role in protecting and stewarding TAL’s heritage investment portfolio ensuring promises made to customers over time continue to be honored with care, integrity and trust. Managing a diverse and complex portfolio with significant assets, your work helps deliver certainty, sustainability and confidence in a changing regulatory and market environment. By simplifying where it matters and strengthening long‑term value, you’ll contribute directly to TAL’s purpose of protecting lives and futures, while helping reimagine how legacy products can continue to serve Australians meaningfully.

In this role you will:

• Steward TAL’s heritage investment portfolio to deliver sustainable value, trust and regulatory confidence
• Ensure products consistently meet customer, partner and regulatory commitments
• Lead product simplification and improvement initiatives that strengthen outcomes and long‑term profitability
• Drive regulatory and compliance change to protect customers and the integrity of the portfolio
• Partner across the business and with trustees to deliver aligned, well‑governed product outcomes
• Provide clear insights and data‑led recommendations to support informed decision‑making

The Claims Portfolio Manager plays a pivotal role in strengthening the integrity and performance of TAL’s claims portfolio, ensuring we continue to deliver fair, timely and trusted outcomes for our customers. By turning portfolio insights into meaningful action, this role supports better decision‑making, continuous improvement and strong governance across claims. Working at the intersection of data, policy and customer experience, the role contributes directly to TAL’s commitment to doing the right thing—building confidence in life insurance and supporting customers when they need us most.

In this role you will:

• Enhance portfolio insights by evolving claims data, controls and visualisations to clearly highlight portfolio health and risks.
• Drive timely claim outcomes by optimising tracking of claim activity, milestones and pipeline management.
• Strengthen portfolio discipline by improving controls that support claim tidiness and appropriate claim allocation.
• Improve decision quality by reviewing complex or sub‑optimal claims and providing expert strategic guidance.
• Lift claims performance through coaching, insights and targeted recommendations to leaders and teams.
• Ensure data integrity by designing and embedding mechanisms that deliver accurate, reliable claims insights.