Total 440 Manager job vacancies in Hope Valley

Why This Mission:  

The High-end segment, encompassing High Jewelry and Haute Horlogerie, is a key category that CHANEL has high ambitions to develop in the mid-term. Our goal is to become one of the 5 key leading high jewelry brands in the market as well as the referent brand for feminine high-end watches. 

In this context, it is essential that we provide the right level of high end assortment , systems, after-sales service to drive the business development of high-end category in line with our mid term plan roadmap.  

Impact You Can Create In The Role: 

The High-End Merchandising Manager, SEAA & SG will be a key partner of SEAA merchandising and retail community as well as Global HBD for HEB in co-defining HE assortments for SEAA, ensuring relevant and timely transfers, accompanying, and supporting our markets with (new) processes, as well as day-to-day requests.   

Leveraging Singapore’s status as the primary hub for high-end business in the SEAA region, this role is uniquely positioned to drive innovation and operational excellence. By piloting new initiatives in Singapore and disseminating proven strategies and best practices across SEAA markets, the role enhances collaboration, streamlines processes, and elevates the overall standard of merchandising and business development activities throughout the region. 

STOCK TRANSFER MANAGEMENT 

• Manage and review all stock transfers within SEAA and out of SEAA by minimizing the number of transfer lead time, and maximizing the conversion rate in markets.  

• Evaluate based on past sales history, local high-end capabilities and stock situation to make decision on non-planned stock transfer requests between markets. 

• Drive the continuous improvement and optimization of transfer process and system by soundboard with global teams and ensure markets in SEAA follow commercial guidelines and SOPs.  

MANAGE AND DEFINE HIGH-END MODEL STOCK AND SALES THROUGH COLLABORATION WITH MERCHANDISING & RETAIL TEAMS

• Define & follow up the model stock fulfilment.  Monitor and manage High-End stock routings throughout the year to support daily business and clients presentations. Analyze model stock achievement as well as stock quality by monitoring stock and sales data and propose appropriate action plan and transfers to the Merchandising & Business development manager 

• Co-build the SEAA product strategy with markets.  

• Advice Markets on the Special requests and follow through the process and work closely with markets to ensure the best client experience and manage the expectations.  

• Provide weekly/monthly/yearly KPI report 

EVENTS & ROUTINGS FOR HIGH-END STOCK MANAGEMENT 

• Co-define with markets and HBD the HE pieces assortments for all events and routings in SEAA 

• Support Merchandising & Business development manager, SEAA markets in preparing for International and Regional events: communication with markets, sales tools, documents for Operations/Insurance, gathering qualitative and quantitative feedback from markets for a new launch… 

• Assist in the event follow up of timely pieces transfers for delivery and presentation 

• Ad-hoc support market’s event upon need 

PROCESSES & SYSTEM IMPROVEMENT 

• Professionalize the High-end business activities in SEAA & SG. Automate and standardize the transactional/ administrative tasks and operational process which are mainly manually done by excel and emails.   

• Be an expert on the merchandising/operation flow and provide daily operational support to SEAA markets.  

• Ensure markets follow guidelines set by Global and Regional (commercial guidelines, processes)   

• Work closely with IT / Global HBD / Operations for system improvement (transfers, sales registration, analysis, after sales service etc.) 

• Set up SOPs for all HE processes and update HE SEAA sphere. Update SOPs upon need and propose the markets training directions. 

QUALITY CONTROL & AFTER SALES SERVICE 

• Lead SEAA and influence global’s High Jewellery Quality Control and Manipulation standard and procedures from production centric to client centric.  

• Communicate and ensure the implementation of High end pieces handling and packing SOP  

• Collect feedback from markets and provide recommendation to the After-sales service team in SEAA and global on the QC SOP 

• Monitor and implement measures to prevent the damage of stock due to improper handling and packing by markets.  

• Improve the condition of high end pieces in SEAA & SG. Make decision on exceptional repairs before pieces sold to improve the conversion rate for important presentation. 

You are Energised by  

• Thinking innovatively of different ways to approach projects & challenges, leveraging insights, data, and strategic planning 

• Being agile, flexible and able to deal with ambiguity 

• Leading courageously and able to challenge the status quo 

• Collaborating with diverse teams at all levels of organization 

• Influencing critical topics and facilitating meaningful conversations in a non-hierarchal way 

What You Will Bring  

•  Analytical mind set 

• Strong collaboration skills, good team player and good relation and communication skills 

• Agile, flexible and able of adaptability 

• Able to deliver in a fast-paced and multi-cultural environment 

• Eager to learn and to understand the business 

• Innovative and proactive 

• Outspoken, able to challenge status quo 

Key Measurement of Impact 

• Achievement of High end sales target  

• Sufficient level of Model stock in SEAA to support the sales 

• Productivity of the Model stock in Events and Boutiques 

• Timely delivery of pieces to markets and adequate level of assortment vs. planning 

• Improve the condition of high end pieces in SEAA 

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel. 

Digital Marketing Manager

Job Description

We are looking for a driven and results-oriented Marketing Executive who will play a critical role in supporting the Marketing team on initiatives to ensure the brand’s objectives are met. This individual should have a strong understanding of creating and managing end-to-end marketing campaigns and will be responsible for managing the brand’s overall social strategy. The ideal candidate is a creative, detailed, and outgoing individual, with hands-on experience in event planning and an eye for beauty.

Responsibilities

• Work closely with the team to develop and execute brand & product marketing initiatives across the entire customer funnel, from awareness to conversion to retention, with the key KPI of driving revenue and engagement.
• Lead social content strategy and execution across social media channels (Facebook, Instagram, TikTok) to drive awareness, conversion, and engagement.
• Develop and manage brand community initiatives
• Assist in the creation and management of digital marketing collaterals and collaborate with the eCommerce team and agencies to ensure a smooth launch of campaigns and drive conversions through sponsored ads with a focus on leads generation.
• Write clear, compelling copy for various mediums (e.g., social media, blog posts, newsletters).
• Support the marketing team in all trade marketing activities, event planning, and execution.
• Identify and establish partnerships and engage local content creators through seeding and activation to generate reach, impressions, and engagement effectively.
• Drive meaningful brand partnerships, tie-ups, promotions, and sampling activities to enhance brand relevancy and strengthen customer engagement
• Manage relationships with internal and external stakeholders, including agencies, media partners, and external vendors, to ensure the effective execution of marketing and promotional plans.
• Stay up-to-date on industry trends to ensure content remains current and ahead of the curve on social media.
• Other ad-hoc duties as assigned.

Requirements

• A good degree or diploma in business, marketing, or a related field.
• Robust knowledge and proficiency in social and digital marketing, with prior experience in spearheading and managing social media campaigns.
• Experience in event management and knowledge of digital marketing will be an advantage.
• Preferably 1 –2 years of experience in the FMCG / beauty industry.
• Strong proficiency in English (both written and spoken) required, with copywriting skills a plus.
• Passionate about social media and staying up-to-date with the latest trends and innovations.
• Preferably with experience or interest in photography and video editing.
• Familiarity with the usage of WordPress & creation of blog content is advantageous.
• Meticulous with strong attention to detail.
• Results-oriented, resourceful, and able to work independently and with teams in a fast-paced environment.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator